The Business Behind Your Business

Knowing your business and providing amazing products or services is only part of running a successful venture. Another crucial aspect of business success is building positive relationships. From fostering business-to-business ties, to encouraging return customers, to keeping fantastic staff - how you manage relationships is integral to your business. We are joined by Jason Owen, the Managing Director of D2N Technology Solutions. Jason shares his fascinating business journey in the technology and communications industry. He looks at the importance of developing positive relationships in business and he offers some great tips for start-ups. Jason Owen is a RF & Electronics Engineer who has the in-depth knowledge to revolutionise the way industries & businesses communicate. With over 30 years’ experience in Broadcast Television, Radio and Event Production, Jason brings to the table a world of experience, insight, and knowledge. A passionate leader who loves a challenge! From humble beginnings as a DJ at high school to working with the Seven Network, Austereo, Olympic Broadcasting Services, Gravity Media, NEP and Riedel Communications. Jason is now the Managing Director of D2N – Technology Solutions based in the Hawkesbury NSW. Jason holds a Bachelor of Electronics & Communications Engineering, and a Double BA in Political Science and Modern History. Offering both off the shelf and bespoke technical solutions D2N – Technology Solutions covers the audio, video and communications space with the ethos of, ‘premium brands, premium solutions, and premium customers.’ Email Jason at jason.owen@d2n.com.au Jason's LinkedIn D2D Technology Solutions LinkedIn linktr.ee/D2NTechnology www.d2n.com.au https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Business owners - here's an important question to ask yourselves, "Do my customers actually know what I do for them?" We are joined again by Nathan Williams (Customer Return) to look at this crucial issue - and how the use of storytelling can help bridge the gap in understanding and build your relationship. You can spend a lot of time and energy providing amazing services or products for your customers, but if your customers don't actually know and understand what you are doing, how can they properly value it? It's important to have systems set up to communicate what you are doing (and the value of what you are doing) to your customers. This will have a positive flow on to getting great referrals from your customers. Find out how adding stories to your sales conversations can improve connections with your customers and add a greater understanding of your services. So don't be a duck paddling hard under the water - let your customers know about the hard work you are putting in that produces your quality service or product that they love. Interested in learning more about storytelling and sales? Email Nathan and he'll send you a storytelling example. nathan@customerreturn.com.au Nathan Williams has won, coached clients to win and judged ‘Pitch Competitions’…while also presenting regularly for industry groups, associations and CEO networks on Pitching, Sales and Referrals. Founder and Managing Director of a Sales Consulting company called Customer Return…Nathan holds a Master of Management from the Macquarie Graduate School of Management and has helped over 100 businesses from start-ups to Westpac and NAB to attract more of their ideal clients, faster. Nathan’s content is practical and tactical…so you can best communicate your value and attract more of the ideal clients you deserve when you’re next in a Sales conversation and get asked…”So, what do you do?” Contact Nathan at nathan@customerreturn.com.au Perfect Pitch Self Evaluation – Customer Return https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

We hosted The Business Behind Your Business Meet Up – a fun celebration for our podcast community. All of our podcast guests and listeners have been a special part of our podcast and we wanted to say thank you, plus hear from everyone about their business journeys. It was a great opportunity to network and build our small business community. We also enjoyed morning tea and gave away some podcast merch! (Bonus – you can get your very own podcast tshirts and mugs right here.) The highlight of the day was our special panel discussion, where we heard some great tips on ‘spring cleaning’ your business – an essential task for business owners after several challenging years. On the panel was our podcast host, Paul Sweeney, along with Luke Iacovelli from UNITECH Solutions and Dave Ferris from DavelCorp Insurance Brokers. We recorded the panel discussion for this very special podcast episode. Find out some key tips for revitalising your business after several difficult years: https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

One of the biggest issues for business owners is managing cash flow. Healthy cash flow is crucial for the success of any business. Cash flow is a term that is often confused with profit. Business owners often say, "My business is busy and profitable, so why don't I have any money in the bank?" Find out why it is so important to understand your financial reports and learn some simple steps to improve cash flow. We are joined by Amy Bett, a Profit First Professional and host of the Lady Without Limits podcast. Learn about Amy's journey as a business owner and find out how Amy simplifies and demystifies cash flow. Her proven steps help business owners gain control of their cash flow and improve their business's health. Amy Bett is a Profit First Professional and the host of the Lady Without Limits Podcast. As an expert in the Profit First Method, she helps business owners take control of their cash flow and reach financial stability. https://amybett.com/ Masterclass Registration Lady Without Limits Podcast Get the Profit First book here Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine Contact Amy at: Instagram Phone # 0434 007 715 https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

We are joined by Anna Ruth from Freedom for Humanity for an eye-opening chat about modern slavery. Freedom for Humanity is an organisation committed to creating a world where human rights are upheld, and all individuals can flourish and thrive. In this conversation we delve into Anna's profound insights, her passion for human rights, and the incredible work being done by Freedom for Humanity to make a positive impact on our global community. You may be surprised to know what activities fall under the umbrella of modern slavery and how prevalent it is. Learn about restrictions and monitoring being placed on large businesses to help combat slavery. And if you are a small business owner and think, "What does this have to do with my business?" then listen in. Find out how small businesses need to manage tendering and supply chains to help stamp out modern slavery. For more information, or to get involved in the fight against modern slavery, check out Freedom for Humanity's website. Anna Ruth has degrees from Monash University and The University of Queensland, and has worked and travelled around the world. After learning of Modern Slavery destroying the lives of millions of people worldwide every day and being one of the largest and most lucrative criminal enterprises on the planet, she was compelled to act and founded Freedom for Humanity to help end this terrible scourge. Anna has dedicated much of her time over the past 6+ years to building Freedom for Humanity Ltd., leading a team of dedicated and passionate volunteers and the Board of Directors, with the aim to raise funds and awareness to fight Modern Slavery both in Australia and overseas. Contact Anna at anna@freedomforhumanity.org.au https://freedomforhumanity.org.au/ LinkedIn - Freedom for Humanity Facebook - Freedom for Humanity https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

As a small business owner, have you ever thought about doing business with large companies and decided it was never going to happen because it was just 'too hard' or the differences between your business and theirs were just too great? Find out how to successfully bridge the gap between small businesses and larger businesses. Learn about why small business owners can struggle to get contracts with larger businesses - and how to overcome these issues. We are joined by Bronwyn Reid, from Small Company, Big Business. Bronwyn has a wealth of experience helping the business community work together better. From looking at winning contracts to understanding the mindset of big business, Bronwyn helps small business owners develop the skills to work successfully with larger companies. And Bronwyn also helps those larger companies gain insight into the benefits of working with small companies. Learn more about Bronwyn's strategies in her book, 'Small Company Big Business: How to find, keep and win big customers.' Bronwyn is also the author of 'Small Company, Big Crisis'. Find out what you need to do to prepare your business for the next big crisis, and how to come out even stronger. https://bronwynreid.com.au/books/ Bronwyn Reid is a successful business owner, bestselling author of two books, and winner of multiple business awards. Her books have been dubbed THE textbooks for Small Company – Big Business relationships. Now, as organisations become more aware of their ESG obligations, Bronwyn’s expertise and experience are critical to business success. https://bronwynreid.com.au/programs-training/ Bronwyn's books are also available on Amazon: Small Company Big Business: How to find, keep and win big customers Small Company, Big Crisis Sign up for a 30 day Free Trial of Kindle Or you can sign up for the Audible Free Trial Check out the Best Sellers in Audible Note: The books shown are affiliate links, meaning we receive a commission (at no extra cost to you) if you use that link to make a purchase. We really appreciate it when you use our links to check out and purchase some of the books we love. It helps cover our costs. Disclosure: As an Amazon Associate we earn from qualifying purchases. https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

We are joined by our special guest, The Honourable Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman (ASBFEO). Bruce explains the role of ASBFEO and the different programs and services available to assist small businesses. Bruce and Paul discuss World Micro, Small and Medium-sized Enterprises Day (MSME Day) and why it is an important opportunity to thank our small and family businesses. The theme for 2023 is ‘small business matters’. Small and family-run businesses matter by being the lifeblood of our communities and essential to our economy. We depend on them. Head to the ASBFEO website and don't forget to ask "One thing ASBFEO can do for me" Bruce Billson commenced his role as Australian Small Business and Family Enterprise Ombudsman (ASBFEO) in March 2021. Bruce brings experience and knowledge to the role of Ombudsman, and an understanding of the issues facing small business, having started his own advisory business in 2016. Bruce’s political career spans 30 years, including his role as Cabinet Minister for Small Business from 2013-2015. Bruce has shown his dedication to small business through being a founding Director of Judo Bank and various board appointments, including the Franchise Council of Australia, Deakin University Business School and Australian Property Institute. The mission of the Australian Small Business and Family Enterprise Ombudsman is to help ensure Australia is the best place to start, grow and transform a small business and family enterprise. The Ombudsman is an independent advocate for small and family businesses. ASBFEO understands the challenges facing small and family business and provides advice and research to improve policies, access to dispute resolution services and mental health support should the need arise. https://www.asbfeo.gov.au/ Contact ASBFEO on the InfoLine: 1300 650 460 https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

The end of the financial year is swiftly approaching - so what does that mean for you as a business owner? What activities do you need to do to set your business up for the best start in the new financial year? There are two types of essential business planning that you should be doing at this time of year. First of all, there is tax planning and secondly, there is strategic planning. Tax planning helps you identify and implement strategies that can minimise your tax liability. This includes taking advantage of tax deductions, credits, and exemptions that are available to you based on your financial situation. By being proactive, you can optimise your tax efficiency and potentially reduce the amount of taxes you owe. Tax planning helps you to better manage the cash flow in your business. You can also download our handy tax planning guide. And remember it's crucial to do some strategic planning at this time of year. What are your goals for your business? Where do you want to be in 12 months time? What actions do you need to take to make those goals a reality? What resources will you need? By answering these important questions you are paving the way to a successful year ahead. Add in some cash flow forecasting and you are on your way. And don't forget to put systems in place to hold yourself accountable to your action plan and measure your results! Paul Sweeney Chartered Accountant & Business Advisor, launched Pretium Solutions after a long and successful career in accounting and business advisory. Paul credits his passion for small business with growing up in country NSW, where family-run businesses were the cornerstone of everyday life. For Paul, the driving force behind The Business Behind Your Business was to make high end, proactive, directed and value-based advisory services available to small to medium businesses. Paul brings to the table decades of experience as a highly qualified accountant and business advisor at every level of business. Through consulting, coaching and on-the-ground training and operations, his focus is on unlocking the untapped potential for greater profitability. Paul’s qualifications allow him to pair strategic advice with an advanced understanding of taxation and compliance matters. www.pretiumsolutions.com.au https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

If you have a business in Australia, you may have noticed that the Australian Tax Office (ATO) is putting a lot of effort into recovering debt from businesses. This is because over the last few years, debt collection had been halted because of Covid and it's many issues like lock downs. We are joined by Bruce Gleeson (Jones Partners Insolvency) to look at ways that businesses can better engage with the ATO and deal with outstanding debt BEFORE it gets to the point of director penalty notices being issued. Find out some key strategies to manage your business debt better. Bruce Gleeson is a Director and Owner in Jones Partners, a firm that provides tailored solutions to companies (particularly small to medium enterprises) and individuals in financial difficulty or that require restructuring assistance, exit planning advice or general strategic advice. He has in excess of twenty five years in corporate insolvency, restructuring, exit planning and bankruptcy experience. Bruce has also held roles in commerce with several Top 100 Companies (James Hardie and AMP) to further add to his professional skills in areas such as compliance and project management. Bruce is a Registered Liquidator, Registered Trustee in Bankruptcy and a Justice of the Peace (NSW). https://www.jonespartners.net.au/ https://www.jonespartners.net.au/director-penalty-notices-2/ https://www.ato.gov.au/business/engaging-a-worker/in-detail/director-penalty-regime/ Sign-up for our monthly newsletter so you don't miss an episode (plus get access to extra resources). https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

The Melissa Caddick Ponzi scheme rocked the investment world when it came to light a couple of years ago. Unfortunately, this kind of fraudulent behaviour is nothing new or unusual and we all need to guard against it. Our special guest, Bruce Gleeson (Jones Partners), is the liquidator for Melissa Caddick and has been very busy working on this case. Bruce shares some advice to help investors protect themselves from Ponzi schemes. He also explores how business owners can use this information to assess new clients, customers, suppliers or business partners and (hopefully) stay clear of fraudulent activity. Bruce Gleeson is a Director and Owner in Jones Partners, a firm that provides tailored solutions to companies (particularly small to medium enterprises) and individuals in financial difficulty or that require restructuring assistance, exit planning advice or general strategic advice. He has in excess of twenty five years in corporate insolvency, restructuring, exit planning and bankruptcy experience. Bruce has also held roles in commerce with several Top 100 Companies (James Hardie and AMP) to further add to his professional skills in areas such as compliance and project management. Bruce is a Registered Liquidator, Registered Trustee in Bankruptcy and a Justice of the Peace (NSW). https://www.jonespartners.net.au/ Sign-up for our monthly newsletter so you don't miss an episode (plus get access to extra resources). https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Are you curious about starting a business? Do you want to learn more about the SaaS industry? Maybe you are interested in becoming an entrepreneur yourself? Listen in and gain some insight from our special guest, Stuart McLeod, co-founder of Karbon. Stuart has had many experiences as an entrepreneur. He started off in his early days with creating a tool to solve his own business problem, and luckily found a greater market for it. Jump ahead to Karbon, where Stuart has purposely planned, developed, launched and scaled a successful business. Stuart has done it all. Learn more about the entrepreneurial world as Stuart discusses his journey - from developing a successful payroll system that was sold to Xero to co-founding a company creating time-saving practice management tools for accountants. Stuart McLeod started his first business 13 years ago and has had many successful ventures, including Paycycle, founded in 2009, which he sold to Xero in 2011. He then built the global Xero Payroll team that delivers payroll software across the US, AU, UK and NZ markets. In 2015, Stuart co-founded Karbon, and served as CEO until 2023. He lives in Incline Village, Lake Tahoe with his beautiful wife and three kids. Connect with Stuart on LinkedIn or Twitter https://karbonhq.com/ https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Did you know that a series of changes to industrial relations laws have been happening in Australia? Some have come into effect in Dec 2022 and others are happening throughout 2023. Many business owners are not aware of these changes. It is necessary for business owners to keep on top of this information - ignorance is no excuse. Penalties will apply to businesses not following the new rules, once a law comes into effect. Here's a brief summary of the changes most likely to affect small and medium businesses: To help you understand these IR changes and what it will mean to your business, we are joined by Paul Cripps (PK People Solutions) and Kylie Maxwell (Frank Law). Paul Cripps, founder of PK People Solutions, provides operational and strategic HR solutions in collaboration with business leaders and key stakeholders He helps businesses to align the activity of their workforce to the business strategy to improve performance and profitability Paul is a licensed member of the HR Coach Network – the largest independent HR Coaching Network in Australia. His HR corporate career has spanned over 20 years (in Australia and the UK) for QBE Insurance, GE, Allianz, Willis Towers Watson and BNY Mellon. Contact Paul Cripps at paul@pkpeoplesolutions.com.au https://www.pkpeoplesolutions.com.au/ Kylie Maxwell, is a lawyer with Frank Law. Kylie specialises in Employment Law, Not-for-Profit Law and Occupational Health and Safety Law, with 9 years corporate experience through Allens and having worked in-house for a Telco subsidiary. Kylie has advised on disciplinary and termination issues of a shrinking 400 staff to minimise risk to the business; drafted executive contracts for Catholic church entities; settled discrimination dispute (carer responsibilities) for large aged-care facility; settled adverse action claim for an importer. Kylie has extensive experience in setting up and managing employer contractual frameworks. Contact Kylie Maxwell on her LinkedIn or by phone +61 2 8607 7032 or email kmaxwell@franklaw.com.au https://www.franklaw.com.au/ Sign-up for our monthly newsletter so you don't miss an episode (plus get access to extra resources). https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Do you feel like you are stuck in a rut making the same goals for your business every year because these goals are never achieved? Maybe it's time to take a closer look at how you are setting your goals. Paul Sweeney (Pretium Solutions) explores how goals are developed - and asks the all-important question of what lies underneath your goals, the why. Find out how you can create a plan for your business that will actually work, with goals that are achievable. Paul Sweeney Chartered Accountant & Business Advisor, launched Pretium Solutions after a long and successful career in accounting and business advisory. Paul credits his passion for small business with growing up in country NSW, where family-run businesses were the cornerstone of everyday life. For Paul, the driving force behind The Business Behind Your Business was to make high end, proactive, directed and value-based advisory services available to small to medium businesses. Paul brings to the table decades of experience as a highly qualified accountant and business advisor at every level of business. Through consulting, coaching and on-the-ground training and operations, his focus is on unlocking the untapped potential for greater profitability. Paul’s qualifications allow him to pair strategic advice with an advanced understanding of taxation and compliance matters. Sign up here for additional The Business Behind Your Business resources, extras and behind the scenes features. Ask us a question at www.speakpipe.com/thebusinessbehindyourbusiness https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Business owners spend a lot of time thinking about the things they should be doing. What are the latest trends to get on top of? What are the newest tools you need to be using? What are your goals and targets for the year ahead? But few business owners take the time to think about what they need to stop doing. We all pick up habits, some good, some not so productive. And sometimes it's useful to take a moment and evaluate what you are doing that could be making your work harder and less efficient. Stopping these 5 activities will free up time and energy that can be better spent on making your business a success: Join Paul Sweeney (Pretium Solutions) as he explores some strategies for stopping these unhelpful behaviours and improve your business as a result. Learn the fine art of saying 'no', and see where your business takes you. Paul Sweeney Chartered Accountant & Business Advisor, launched Pretium Solutions after a long and successful career in accounting and business advisory. Paul credits his passion for small business with growing up in country NSW, where family-run businesses were the cornerstone of everyday life. For Paul, the driving force behind The Business Behind Your Business was to make high end, proactive, directed and value-based advisory services available to small to medium businesses. Paul brings to the table decades of experience as a highly qualified accountant and business advisor at every level of business. Through consulting, coaching and on-the-ground training and operations, his focus is on unlocking the untapped potential for greater profitability. Paul’s qualifications allow him to pair strategic advice with an advanced understanding of taxation and compliance matters. Sign up here for additional The Business Behind Your Business resources, extras and behind the scenes features. Ask us a question at www.speakpipe.com/thebusinessbehindyourbusiness https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Are you feeling stuck in the day to day routines of your corporate job? Have you ever dreamed of running your own business? You are not alone! Many people take the plunge into the SME waters - but is it worth it? And is it the right decision for you? If you are thinking about making a move, then this is the episode for you! We are joined by Wendy Minne from Nova Mentis, an accredited business coaching organisation. Wendy took that exciting leap from the corporate world to running her own successful business. Find out what it's like to make this move and discover what skills and knowledge you'll need to run your own business. Learn how to avoid some common pitfalls. Wendy shares her valuable insights to make it a smoother transition for others thinking of making this journey. Wendy Minne is accredited in Organisational Coaching and a Professional Certified Coach (PCC) with the International Coaching Federation. Her activities include coaching senior manager initiatives as well as young leader development. Wendy benefitted from coaching during her corporate career, and she is passionate about coaching for success at all levels. Wendy's area of specialisation in coaching is supporting leaders and potential leaders, particularly engineers, through change and transitions. It can be confronting when engineers transition from being the expert to leading others. They step back even further from their area of expertise when they are leading leaders. Wendy has a corporate background that includes extensive experience in leading teams through change and transition. With her understanding of the business environment and her coaching skills, Wendy supports clients through a journey of self-discovery to find strengths-based solutions and develop as leaders. www.novamentis.com.au Contact Wendy via her LinkedIn , email wendy.minne2@gmail.com or phone 0413 433 808. https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Paul Sweeney, the host of The Business Behind Your Business, is back and ready for another exciting year of delving into the world of small business. We are settling into 2023 now with the Australian summer holidays fading into memory and busy routines returning. We are also seeing a push from many businesses to have staff back in the office after the last few years with many of us working from home. It's a period of adjustment and assessment, both personally and for our businesses. At this time of year, there is often a rush to set goals. Yes, that's important, but it is equally important to reflect on your business and ask yourself these vital questions: Time away from your business (on holidays or even just stepping out of the office and finding a quiet space) is a great time to touch base with how you as the business owner are going, both personally and in relation to your business. Are you on the same path? The right path? Join Paul Sweeney for some important reflection in this episode. Paul also talks about the book 'Your Oxygen Mask First' by Kevin Lawrence, which has some amazing insights on leadership and keeping a good balance in life. And remember... You can listen any time to our past episodes on our website. This podcast is about you, our listeners. What advice, what solutions would make a difference to your business as it stands now? We want to be there for you, bringing you quality information from industry experts. And because this is a podcast, you can listen whenever, wherever it suits you. So please, get in touch with us and let us know what questions YOU want answered. podcast@thebusinessbehindyourbusiness.com And remember, you can also leave us a message on Speakpipe - we'd love to hear from you and learn more about what you want to hear in this podcast. Please note: the book listed is an affiliate link, meaning we receive a commission (at no extra cost to you) if you use that link to make a purchase. We really appreciate it when you use our links to check out and purchase some of the tools we use. It helps cover our costs. Disclosure: As an Amazon Associate we earn from qualifying purchases. https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Maybe you've been wondering how this podcast came about? A bunch of factors coming together resulted in Paul Sweeney wanting to create a podcast focused on content to help small business owners. First of all, Paul comes from a small town where he saw first hand the implications of local businesses succeeding or failing and how this affected the whole community. This background inspired Paul to want to help businesses and communities professionally and led to Paul becoming a chartered accountant and certified business advisor. Throughout Paul's career, he has built on this deep understanding and commitment to the wellbeing and success of small businesses. Paul recognised the importance of education for business owners and the difficulties many face in finding high quality advice that is also easily accessible and free. You throw in Covid lockdowns and even more pressure on small businesses, and The Business Behind Your Business was born. We hope you gain some inspiration from this podcast and maybe even feel motivated to continue your learning. Your small business will benefit from the time and energy you put into education, and the 'trickle down effect' of business success will ultimately benefit your family and your community. Paul Sweeney Chartered Accountant & Business Advisor, launched Pretium Solutions after a long and successful career in accounting and business advisory. Paul credits his passion for small business with growing up in country NSW, where family-run businesses were the cornerstone of everyday life. For Paul, the driving force behind The Business Behind Your Business was to make high end, proactive, directed and value-based advisory services available to small to medium businesses. Paul brings to the table decades of experience as a highly qualified accountant and business advisor at every level of business. Through consulting, coaching and on-the-ground training and operations, his focus is on unlocking the untapped potential for greater profitability. Paul’s qualifications allow him to pair strategic advice with an advanced understanding of taxation and compliance matters. Sign up here for additional The Business Behind Your Business resources, extras and behind the scenes features. Ask us a question at www.speakpipe.com/thebusinessbehindyourbusiness https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Are you guilty of mindless spending at work? Maybe you have cash leaking from your business and you don't even realise it! Paul Sweeney (Pretium Solutions) explores some of the most common areas where money is wasted: These areas are often overlooked by business owners. Take control of your 'zombie spending' and and improve your cash flow today. Paul Sweeney Chartered Accountant & Business Advisor, launched Pretium Solutions after a long and successful career in accounting and business advisory. Paul credits his passion for small business with growing up in country NSW, where family-run businesses were the cornerstone of everyday life. For Paul, the driving force behind The Business Behind Your Business was to make high end, proactive, directed and value-based advisory services available to small to medium businesses. Paul brings to the table decades of experience as a highly qualified accountant and business advisor at every level of business. Through consulting, coaching and on-the-ground training and operations, his focus is on unlocking the untapped potential for greater profitability. Paul’s qualifications allow him to pair strategic advice with an advanced understanding of taxation and compliance matters. Sign up here for additional The Business Behind Your Business resources, extras and behind the scenes features. Ask us a question at www.speakpipe.com/thebusinessbehindyourbusiness https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

Standard operating procedures (or SOPs) are about making things simpler at work and saving time. The work day is full of so many tasks and it makes sense to keep things as easy as possible. SOPs help you organise and streamline your activities to make the best use of your time. This is especially important for small business owners who may be wearing many hats and having to carry out a variety of jobs throughout the day! Amanda Primrose, founder of Streamlined Organising, shares her knowledge on standard operating procedures and the best ways to write and use these organisational tools. Amanda explores the different types of SOPs available and shares many tips and examples for how businesses can be improved. Amanda Primrose has been working with small business owners for over 15 years to help clear the chaos and help them create a systemised approach for their business support functions. Amanda created Streamlined Organising as a Virtual Assistant service to support businesses with their day to day admin. Amanda has spent decades working in Administration with expertise in Office Management, Executive Admin and all types of general office administration tasks. She has worked with large corporate, medical, real estate, and also many years in the government sector but her passion is to work alongside Small Business Owners to support their passion for their business. The team at Streamlined Organising loves to systemise a business including writing Standard Operating Procedures hence our discussion on this topic. Contact Amanda at amanda@streamlinedorganising.com.au www.streamlinedorganising.com.au Writing Procedures – A Blog: https://streamlinedorganising.com.au/writing-procedures/ Systemology method, by David Jenyns, which Amanda refers to in the podcast: www.systemology.com Or get the book Systemology Disclosure: As an Amazon Associate we earn from qualifying purchases. https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

We assume accuracy is beneficial all of the time, but perhaps not always necessary. You can think of situations where accuracy might be sacrificed for speed perhaps, creativity, or just to get the ball moving on a project. Remember the saying by Catherine Carrigan, 'Perfect is the enemy of done.' But when is accuracy essential in business? Accuracy is required in your business' financial reports. This kind of information is used to make decisions for the future, to steer your business in new directions, to assess outcomes and determine fresh solutions.That is why it is so important to keep your business records up-to-date. It's also useful to think about the opposite of accuracy, which is an error. And if your business is full of errors, that just means a lot of wastage - in time and resources. Paul Sweeney (Pretium Solutions) looks at these issues around accuracy, including the best ways of determining when being accurate is essential to your business, and when its not. Paul Sweeney Chartered Accountant & Business Advisor, launched Pretium Solutions after a long and successful career in accounting and business advisory. Paul credits his passion for small business with growing up in country NSW, where family-run businesses were the cornerstone of everyday life. For Paul, the driving force behind The Business Behind Your Business was to make high end, proactive, directed and value-based advisory services available to small to medium businesses. Paul brings to the table decades of experience as a highly qualified accountant and business advisor at every level of business. Through consulting, coaching and on-the-ground training and operations, his focus is on unlocking the untapped potential for greater profitability. Paul’s qualifications allow him to pair strategic advice with an advanced understanding of taxation and compliance matters. Sign up here for additional The Business Behind Your Business resources, extras and behind the scenes features. Ask us a question at www.speakpipe.com/thebusinessbehindyourbusiness https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram