The HR Uprising Podcast

Lucinda studies the topic of "Reward for Performance: What Really Works?" as part of our high-performance series. She explores the multifaceted nature of rewards, emphasising that while monetary compensation is often the first thought, it is not the only—or necessarily the most effective—motivator for high performance. The discussion covers the importance of defining high performance within organisations, the role of recognition and intrinsic motivators, and the potential pitfalls of performance-related pay. KEY TAKEAWAYS High performance in organisations is not solely defined by output or sales figures. It encompasses behaviours, values alignment, teamwork, and leadership qualities. Recognition plays a crucial role in motivating employees. Regular, specific, and timely feedback can significantly enhance engagement and performance. While performance-related pay can motivate high performers, it must be transparent, well-defined, and linked to clear performance expectations. In environments where financial rewards are limited, organisations can explore non-monetary rewards such as flexible working arrangements, learning opportunities, and personalised recognition. BEST MOMENTS "High performing organisations are 2.5 times more likely to have aligned performance expectations and recognition systems." "Recognition really does matter. And also, we have to think about intrinsic reward, motivation." "If you look at the evidence around what drives high performance, goal setting with regular feedback is one of the strongest sustainable drivers." "The most effective rewards come from truly understanding what motivates our people." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk Lou's Marathon Programme ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - https://www.linkedin.com/groups/13714397/ Email: Lucinda@advancechange.co.uk Linked In: https://www.linkedin.com/in/lucindacarney/ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Lucinda welcomes returning guest Dr. Jo Burrell, a clinical psychologist and co-founder of Ultimate Resilience. They delve into the alarming findings of the latest HR Wellbeing Report, which reveals that nearly half of HR professionals are experiencing clinical levels of depression, significantly higher than the general population. With over 1,400 respondents, the report highlights a stark disparity between the mental health struggles faced by HR professionals and the support they receive. Jo discusses the importance of open conversations about mental wellbeing in the HR field, the need for systemic support such as supervision, and practical tips for building resilience. KEY TAKEAWAYS BEST MOMENTS "What we found was 44% of respondents meeting the threshold for clinical levels of depression, which is two and a half times higher than we would expect to see in the general population." "There's a big disparity between the level of suffering and the degree of support that's available for people." "I think there's been a lack of acknowledgement that this has become a profession that is incredibly challenging." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk Dr Jo Burrell - https://uk.linkedin.com/in/dr-jo-burrell-04901a96 ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda continues the High Performance HR series by focussing on the critical elements of performance management that drive high performance within organisations. She talks about the importance of clear goals, regular feedback, ongoing development, and a supportive culture in fostering employee engagement and performance. Lucinda also outlines practical strategies for implementing continuous performance management, moving away from traditional annual appraisals to a more dynamic approach that includes regular check-ins and coaching conversations. KEY TAKEAWAYS High performance is driven by clear goals supported by regular, constructive feedback. Engaging employees in setting their own SMART goals significantly enhances their engagement and performance. Moving away from traditional annual appraisals to a culture of ongoing performance conversations is essential. Regular check-ins, goal adjustments, and developmental feedback foster a dynamic and responsive work environment. Ongoing development and coaching are critical for employee engagement and performance. Managers should adopt a collaborative coaching style, encouraging employees to reflect on their performance and identify areas for improvement. Acknowledging high performance behaviours boosts morale and reinforces desired actions. Recognition should be timely and specific to ensure employees feel valued and motivated. BEST MOMENTS "Clear goals supported by regular feedback is the most consistently cited way to achieve high performance." "Continuous performance management is trying to create a culture of ongoing dialogue between managers and employees." "If goal setting is a living, breathing process, it’s not something that’s gathering dust in a drawer for years." "Employees who receive daily feedback from their managers are three times more likely to be engaged than those who receive just annual feedback." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda continues the High Performance HR series by delving into the critical roles of leadership and management in fostering a high-performance culture within organisations. It begins with a clear distinction between leadership and management, emphasising that while both roles are essential, they serve different functions—management focuses on planning and organising, while leadership is about inspiring and setting direction. The episode outlines practical strategies for HR professionals to influence and embed effective leadership and management behaviours, including defining expectations, role modelling, and providing training KEY TAKEAWAYS BEST MOMENTS "Managers make sure we do things right. Leaders make sure we do the right things." "Good leadership is not nice to have. It's essential because leaders and managers both contribute to a high performance culture." "If you want more engaged people in your organisation, look at the behaviours of your managers and leaders." "It's really about showing that we value leadership and management." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda discusses Practical Organisational Development (OD) and its connection to high performance. She focusses upon the definition of OD, emphasising its role in enabling sustained organisational performance through the involvement of people. Lucinda also outlines key topics related to OD, such as organisational structure, talent management, and culture change, and introduces a five-step process for implementing OD interventions. KEY TAKEAWAYS OD is a planned and systematic approach to enhancing sustained organisational performance through the involvement of its people. It aligns structural, cultural, and strategic elements to meet the evolving needs of the business environment. The process includes diagnosing needs, exploring options, implementing the plan, and evaluating the impact. This cyclical approach ensures that interventions are evidence-based and aligned with organisational goals. Berk-Litwin Model: This model identifies 12 key factors influencing organisational change and performance, highlighting the causal relationships between transformational factors (like leadership and culture) and transactional factors (such as structures and management practices). Practical applications of OD can be seen in various contexts, such as a retail bank undergoing digital transformation or an NHS organisation adapting to new mandates. Each scenario requires tailored strategies to address leadership, culture, systems, and individual performance. BEST MOMENTS "Organisational Development is a planned and systematic approach to enabling sustained organisational performance through the involvement of its people." "The Berk-Litwin model shows how there are causal relationships between them. Everything's like a lever; you tweak one and it might affect the other." "If you're making changes, helping people to understand the why, so that they don't see it as being knee-jerk, is crucial." "It's really easy to make sure you always know why you're doing something and try to connect all activities with the business strategy." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

In this second part of High Performance HR, Lucinda talks about how to target and measure success within HR functions. She discusses the importance of utilising data to demonstrate HR's impact on business value, emphasising the balanced scorecard framework as a strategic tool for aligning HR activities with organisational goals. Lucinda also talks about various metrics, including engagement surveys, employee net promoter scores, and foundational HR metrics, while also highlighting the role of AI in enhancing recruitment and operational efficiency KEY TAKEAWAYS BEST MOMENTS "It's about looking at how we can discard the soft and fluffy suggestion... and we can choose the right data, methods of gathering data and metrics that will help demonstrate business value." "The balanced scorecard is more of a holistic approach of strategic execution, helping you to do things more broadly, and it's going to lead to more sustainable success." "If you want to ultimately impact financial performance, you need to start with learning capacity." "What gets measured is seen as what matters." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda presents the first installment of the High Performance HR series, focusing on maximising personal impact as HR professionals, emphasising the importance of self-awareness, encouraging listeners to identify their unique strengths, values, and areas for development. Lucinda talks about five key areas: knowing oneself, setting personal career goals, overcoming imposter syndrome, defining how to add value to the organisation, and building relationships for long-term success KEY TAKEAWAYS Understanding your core values is essential for making aligned decisions in your career. Reflect on past experiences to identify what truly fulfils you and how your values influence your choices. Define what you want to achieve in your career and life. Consider your ambitions, the type of organisation that suits you, and how your personal and family plans may impact your career trajectory. Recognise feelings of self-doubt and understand that many people experience imposter syndrome. Track your achievements, seek support from trusted colleagues, and challenge negative thoughts to build confidence. Understand your organisation's vision, mission, and values. Align your HR strategies with these elements to add real value and position yourself as a thought leader within your organisation. BEST MOMENTS "Before we can make a meaningful impact as HR professionals in the businesses we work for, we need to understand ourselves first." "Your values will, know it or not, they will be influencing decisions you make, career paths you follow, the things that you find fulfilling and the things that you find grating." "Recognise if you are not taking on new challenges because you've got a fear of failure." "If your organisation doesn't have a clear vision, mission and values, think about why not; could you help the organisation to develop them?" VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda introduces an exciting new series titled "High Performance HR," aimed at providing practical insights and tools for HR professionals looking to drive strategic impact within their organisations. She discusses how each episode will be focusing on key aspects of high-performance HR, including individual purpose, strategic alignment, organisational development, leadership, performance management processes, reward strategies, talent development, and cultural mapping. KEY TAKEAWAYS BEST MOMENTS "I want to provide you as listeners with helpful tips that you can genuinely put into practice." "High Performance HR is about making sure that our people strategy is aligned with our business goals." "Great leadership is at the heart of a high performance culture." "This series is designed to be practical, thought-provoking, and something that you can put into practice." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda welcomes Jeannette Crisp, the Director of People and Culture at the Duke of Edinburgh's Award. Jeanette shares her journey into HR, highlighting her diverse experiences in the public sector and the importance of strategic thinking in people management. She discusses the development of the organisation's people strategy, the significance of employee engagement, and the impact of their work on young people KEY TAKEAWAYS The importance of working in roles that have a meaningful impact on individuals and communities is crucial. Engaging with organisations that focus on making a difference, such as charities and the NHS, can be highly motivating. Strategic thinking can be cultivated through a combination of practical experience and formal education. While a master's degree can provide valuable theoretical knowledge, real-world experience and the ability to influence and shape organisational culture are equally important. Building strong relationships and understanding diverse perspectives within an organisation is crucial. Engaging with individuals at all levels, including those in non-managerial roles, can provide valuable insights and enhance organisational culture. Embracing every opportunity for learning, whether through mentorship, coaching, or challenging assignments, is vital for personal and professional growth. Being open to discomfort can lead to significant development. BEST MOMENTS "If we're doing our jobs right, then we're enabling more young people and we're reaching out to more marginalised young people and enabling them to hopefully realise their potential." "If you've got a process, you must, must, must follow it... you go back and you change that process afterwards and you improve it and you learn." "It's all about applying it and embedding it; it's definitely not something you just get a tick box." "Don't ever assume that you'll make everybody happy... there will be people that you will never make happy." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda welcomes Ruth Cornish, an independent Chief People Officer with a diverse background in HR across various industries, including financial services, retail, and public sector. Ruth shares her journey from temping at American Express to founding her own HR consultancy, discussing the challenges and successes she encountered along the way, including her experience with cancer and how it shaped her business model. The conversation delves into the importance of resilience, strategic thinking in HR, and the value of having a positive mindset. KEY TAKEAWAYS BEST MOMENTS "I think that being independent and looking after lots of different businesses allows you to add value and spot things in a way that you wouldn't if you were just internal in one industry." "I think it's important for our economy to grow to get that full HR support. We need it. How can we support it?" "Don't think you have to be an expert in everything. It's fine to say I don't know, or I'll look it up." "If you focus on looking up and creating things that will make things go right, then hopefully that should mean that fewer things go wrong." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda talks to Jen Scherler, the Global Head of Country Consultants at Cisco, to discuss her career journey and the evolution of her role within the organisation. Jen shares insights into managing HR activities across 95 countries, emphasising the importance of compliance and the challenges of navigating different cultural landscapes. She reflects on her transition from an individual contributor to a leader of leaders, highlighting the skills necessary for success at this level, such as building relationships and fostering a collaborative environment KEY TAKEAWAYS In a leadership role, it's essential to focus on identifying problems and orchestrating solutions rather than knowing every detail. Building a network of knowledgeable individuals and leveraging their expertise is crucial for effective decision-making. Establishing strong relationships within the organisation is vital. Engaging in conversations to understand the needs and challenges of others fosters collaboration and creates a positive work environment, enhancing overall effectiveness. It's important to see how individual contributions fit into the broader organisational ecosystem. This perspective helps in recognising the interdependencies between different roles and functions, leading to more strategic thinking. Having mentors and supporters who can provide constructive feedback and encouragement is invaluable. They can help counter self-doubt and provide insights that reinforce confidence in one's abilities. BEST MOMENTS "As a leader, you don’t need to know everything. What you need to do is identify the problem and find the right information to move forward." "You have to be able to slightly distance everything that's going on and take a step back, being calm and analytical about what the problem is." "I genuinely care for the people I work with, the people I work for, and the people that work for me. I care about the work we do and the outcomes it drives." "When I first took the role, the country teams sat in the background. Now, they are fundamental in getting employees onboarded during major strategic projects." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by Helen Ketteringham, the Chief People Officer at NCFE, an education charity based in the North East of England. Helen shares her journey in HR, detailing her 20 years of experience across various sectors, including retail and financial services, before stepping into her current role. She discusses the importance of navigating uncertainty in leadership, the value of a coaching culture, and the significance of continuous learning. KEY TAKEAWAYS BEST MOMENTS "What I was looking for was a real sort of sense of purpose and meaning... it was definitely meaning I was looking for and it's definitely delivered on that." "I think the biggest difference for me... is around navigating uncertainty... we need to understand that ourselves." "If you're somebody who really likes certainty, you feel like you need to have all the answers... but in actual fact, no one has all the answers." "It's about linking through those approaches to business outcomes further down the line... storytelling is really helpful." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by Andrew Webster, a Senior People Analytics Manager at Evershed Sutherland, to discuss the evolving field of HR analytics and its significance in modern organisations. Andrew shares insights from his career journey, highlighting his transition from a mathematics teacher to a key player in HR analytics, where he focuses on transforming data into actionable insights. He also discusses the importance of using tools like Power BI to visualise data and support strategic decision-making within HR KEY TAKEAWAYS The transition from manual Excel-based reporting to automated systems like Power BI is crucial for HR professionals to provide actionable insights and support strategic decision-making. Utilising data to predict employee turnover and performance trends can help HR intervene proactively, enhancing employee engagement and reducing recruitment costs. The integration of AI in HR analytics is an emerging trend that can streamline processes, improve reporting, and enhance the ability to derive insights from data more quickly. The journey of understanding one's own neurodiversity can lead to greater self-acceptance and recognition of unique strengths, which can be leveraged in professional settings. BEST MOMENTS "I've always said I've made a career out of creating really good insights out of really bad data. It doesn't have to be perfect to have something useful." "You want to be able to demonstrate your evidence base, you want to be able to show influence people of things." "AI will not replace the head work or the heart work, but it will replace some of the hands work." "I think I found out that I have an autistic spectrum condition... It gives me some of my greatest strengths as well as challenges." "It's accept us for who we are and channel those strengths. Focus on the positives because you're right, it is human nature often to go into the negatives." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by Caroline McCague, the Director of People and Culture at the RSPCA, to discuss her inspiring journey and the unique challenges of working within a 200-year-old charity. Caroline shares insights into the RSPCA's broad mission of animal welfare, including their rescue operations, advocacy work, and the importance of governance in the charity sector. She reflects on her transition from professional services to a purpose-driven organisation, and talks about the significance of employee well-being and inclusivity in achieving the RSPCA's goals. KEY TAKEAWAYS BEST MOMENTS "Ultimately, the central premise for us is about animal welfare. It's making sure that we inspire everybody around us to create a better world for all animals." "I think my biggest challenge has been myself... I had to really be brave about making decisions." "We've been changing that narrative... it is important that we invest in our people just as much as we invest in our caring of animals." "I think the skills can work, transfer both ways... People just can be very close-minded about what they feel a person can adapt to." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk Caroline McCague - https://uk.linkedin.com/in/caroline-mccague-70005026 ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by Kate Hughes, the Chief People Officer at Seven Investment Management (7IM). Kate shares her journey over the past decade at 7IM, detailing the company's significant growth from 170 to over 600 employees and the evolution of its culture. She discusses the importance of establishing a strong organisational culture, engaging with employees to align values, and fostering an inclusive environment. Kate also talks about her approach to HR, which combines strategic thinking with a focus on commercial acumen, and highlights the challenges and successes she has encountered, particularly in promoting gender equality within a traditionally male-dominated industry KEY TAKEAWAYS Open communication and transparency within the organisation foster trust and collaboration. Ensuring that all team members, regardless of their position, have access to the same information and opportunities is vital for a cohesive work environment. Understanding the business's commercial aspects is critical for HR professionals. Decisions should align with business outcomes, and HR should be seen as a valuable partner in achieving organisational goals rather than just a support function. Balancing emotion and logic is important in leadership roles. Knowing when to express emotions and when to remain composed can enhance decision-making and team dynamics. Preparation and clarity on desired outcomes are key to effective communication in challenging situations. Individuals should take ownership of their career paths by setting goals and seeking guidance from experienced colleagues. Proactively engaging in career development can lead to faster growth and a clearer understanding of personal aspirations. BEST MOMENTS "When I joined, as a small company... there aren't always the processes and systems in place. So that was really the first task was sort of managing that with the team." "We realised that the culture that we had... we needed to put more attention on that, is what were the aspects of the culture we wanted to retain?" "What we like is enthusiasm. I don't think you can teach or recreate... there has to be that sort of passion for what they do." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk Kate Hughes - https://www.7im.co.uk/7im-management-team/kate-hughes ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

To mark the very special 250th episode milestone, Lucinda welcomes Steve Browne, Chief People Officer at LaRosa's, who shares his remarkable career journey and the evolution of his role within the organisation. Steve examines the importance of strategic thinking in HR, the value of collaboration, and the need for HR professionals to engage with their teams on a personal level. He also reflects on his experiences, including the challenges and successes he has faced, and offers valuable insights on leading change, embracing failure, and fostering a people-first culture. KEY TAKEAWAYS Transitioning into a Chief People Officer role involves shifting focus from tactical tasks to strategic initiatives. It's essential to understand the broader organizational goals and how HR can contribute to them. Building strong relationships across the organisation is crucial. Engaging with employees at all levels fosters a culture of collaboration and helps HR professionals understand the real dynamics of the workplace. Practical experience, such as working alongside employees in different roles, can provide invaluable insights into the challenges they face. This understanding enhances the ability to recruit effectively and support the workforce. Organisations should create an environment where mistakes are seen as learning opportunities rather than failures. Implementing simple frameworks like PDCA (Plan, Do, Check, Act) can help teams reflect and improve continuously. BEST MOMENTS "I think every issue is a people issue, not every situation. When somebody talks, within four to five words, they're going to say someone's name." "I wanted to write something that supported the profession that said, I support it because I do it. I don't support it because I'm an observer of it." "You mentioned you've got a team. It helps a lot if you've got people to do stuff, doesn't it, in that situation?" "I think there's a difference between people who have a title and people who make it happen." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk Steve Browne - https://www.thehrdirector.com/hr-interviews/steve-browne-chief-people-officer-larosas-inc/ ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda welcomes back Gary Cookson from Epic HR to discuss his upcoming book, "Making Hybrid Working Work." They delve into the current landscape of hybrid working, exploring why some organisations are pushing for a return to the office while others successfully embrace hybrid models. Gary also highlights the demographic factors influencing leadership decisions and the importance of trust in managing remote teams. KEY TAKEAWAYS BEST MOMENTS "The common theme... is that they haven't really tried to make it work in the first place... they haven't really put a lot of effort into it." "The people who are making these decisions... do tend to be white, middle-aged male. And that does seem to be driving the return to office mandates." "It's almost lazy in that sense, like you have to work slightly harder to be lazy." "What you think hybrid work is, is different than anybody else listening to this. And that's because your context matters." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk Epic HR - https://epichr.co.uk/ ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by Rob Lion, from Black River Performance Management to discuss the critical elements of fostering intrinsic motivation and performance in the workplace. Rob, a full-time professor and expert in human resource development, emphasises the importance of understanding human behaviour, the psychological factors that influence motivation, and introduces the "CAR" model, which focuses on competency, autonomy, and relatedness as key drivers of intrinsic motivation. KEY TAKEAWAYS Effective performance management requires a deep understanding of human behaviour and motivation. Organisations often fail to implement sustainable solutions because they overlook the psychological aspects of employee engagement. High-quality intrinsic motivation is driven by three key elements: competency (the ability to perform tasks effectively), autonomy (the independence to make choices in work), and relatedness (the sense of connection with others). Addressing these needs can enhance employee motivation and performance. Miscommunication and differing interpretations of terms like "motivation" and "engagement" can hinder organisational effectiveness. It's crucial to establish a common language and understanding among team members to foster better communication and collaboration. Organisational culture will develop either intentionally (by design) or unintentionally (by default). Leaders must actively cultivate a positive culture that supports intrinsic motivation and employee well-being to ensure long-term success. BEST MOMENTS "Work should fuel the human spirit and not drain it, focusing on performance but not at the expense of the employee experience." "The secret of high performance in people is that we might have the best process, but if people haven't bought into it, humans make things fail." "High quality, intrinsic motivation requires three different elements: competency, autonomy, and relatedness." "It's easier for me to tell you, you need to get this done, as opposed to having a conversation that moves us into this alignment category." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE GUEST Dr. Rob Lion is a professor of human resource development at Idaho State University. He specializes in culture, leadership development, strategy, and organizational performance. In addition to his teaching and research, Rob and his wife, Angie Lion, own Black River Performance Management (www.blackriverpm.com). With over 20 years in leadership and organizational development, he is recognized as a visionary leader who promotes actionable science-backed solutions for individuals and organizations. Rob is a dynamic speaker and consultant who understands how to integrate the theory and teachings of best practices into organizational practices, resulting in strategic and sustainable improvement solutions. Rob provides expert guidance to clients, addressing their "people" needs, obstacles, and opportunities. Rob’s work aims to demystify the process of leading others. Black River's motto is "Work should fuel the human spirit, not drain it!" Links www.blackriverpm.com ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR...

Lucinda is joined by employee relations expert Emma Hogan to explore the intricacies of workplace investigations. Emma shares her extensive background in HR, detailing her journey from retail graduate to running her own consultancy specialising in complex investigations. Together they examine the importance of conducting thorough and empathetic investigations, especially in light of recent legislation aimed at preventing workplace harassment KEY TAKEAWAYS BEST MOMENTS "I think just a combination probably of a really good judgment in difficult situations... coupled with a degree of empathy. It's really important that they don't get forgotten about during the investigation process." "Investigations have been in the news in the past couple of years far more than they have been before... where investigations haven't been done properly." "If you're going to ask your line managers to conduct investigations, you've really got to make sure that you're providing them with some robust training regularly." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE GUEST Emma Hogan is founder of EHHR Ltd, a consultancy providing employee relations expertise to organisations requiring specialist support or independent input. With over 25 years’ experience in HR, Emma built her ER expertise working for organisations across a broad spectrum of industries and working environments, many of whom are household names. Emma is passionate about helping organisations succeed by managing people in the right way, and has extensive experience in investigating and resolving complex, high risk people issues. She is about to launch a new collaborative venture – J&Em Training Ltd, providing employee relations training to managers and HR, where Workplace Investigation training is the core product and ensuring a positive employee experience is key. emma@ehhr.co.uk https://www.linkedin.com/in/emma-hogan-550800b/ ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Lucinda is joined by Karen Skidmore, a business growth strategist and embodied business mentor, to discuss the importance of embracing our natural energy cycles for enhanced productivity. Karen shares her personal journey through burnout and the transformative practices she adopted, such as sound healing and embodiment, to reconnect with her body and intuition. KEY TAKEAWAYS Recognise that productivity is not solely about time management; it's about managing energy. Understanding and aligning with natural energy cycles, such as circadian rhythms and seasonal changes, can enhance productivity and well-being. Slowing down can lead to greater success. Taking time to reflect and connect with oneself can help individuals make better decisions and avoid burnout, ultimately leading to improved performance. Be aware of physical and emotional signs of stress and burnout, such as chronic fatigue, digestive issues, and emotional disconnection. Acknowledging these signs early can prevent more severe health problems. Explore various holistic practices, such as sound healing, embodiment movement, and energy tracking, to reconnect with your body and reduce stress. These practices can help individuals find balance and improve their overall health. BEST MOMENTS "Slowing down absolutely does speed our success up. It’s about recognising that the way we work can negatively impact us." "We often accept burnout as a rite of passage, ignoring the red flags our bodies are telling us." "It feels like understanding yourself is a key part of productivity, not just time management." "When we start to harness our mother nature seasons, we recognise there are different energies for different tasks." "Being kind to ourselves improves our health. We cannot keep up with the productivity expectations placed upon us." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/ www.changesuperhero.com www.hruprising.com Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD HR Uprising https://www.linkedin.com/groups/13714397/Lucinda@advancechange.co.ukhttps://www.linkedin.com/in/lucindacarney/ Actus Software https://www.actus.co.ukLinkedInInstagramFacebookYouTubeX / TwitterHR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/