The Humble Entrepreneur Podcast

Do you have a great idea for a business, but you're not sure if it's innovative enough? Well, I'm here to tell you that you don't need to have the next big thing to be successful. In fact, many of the most successful businesses in the world started with simple ideas. For example, Jeff Bezos started Amazon by selling books online. And Mark Zuckerberg started Facebook as a way for college students to connect with each other. So, if you have a great idea for a business, don't let the fear of not being innovative hold you back. Just get started and see where it takes you. In this podcast, we'll explore the different ways to start a business without having an innovative idea. So, if you're ready to learn how to start a business without having an innovative idea, then tune in to the "You Don't Have to Be Innovative to Run a Business" podcast. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

In today's digital age, social media is one of the most important channels for businesses to connect with their customers. But with that power comes responsibility. Businesses need to be prepared to deal with negative reviews, both good and bad. Negative reviews can be tough to swallow, but they can also be a valuable learning opportunity. When you receive a negative review, take the time to read it carefully and understand the customer's complaint. Then, respond in a professional and respectful way. Here are a few tips for responding to negative reviews: Acknowledge the customer's complaint. Apologize for any inconvenience or frustration the customer has experienced. Explain what steps you're taking to address the issue. Offer to make things right, if possible. It's important to remember that negative reviews are not always fair or accurate. But even if you disagree with the customer's complaint, it's important to respond in a way that is respectful and helpful. By responding to negative reviews in a thoughtful and timely manner, you can show your customers that you value their feedback and that you're committed to providing a positive experience. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

It sounds totally mad right! Marketing is like going to the gym. And before you tell me to get some sitting down done or give my head a wobble, it is in fact true! There are many parallels that can be drawn with business marketing and going to the gym or even just joining the gym. And when you can get your head around it, it makes you think of marketing in a different way. Lets be honest we all want or need more customers! So do yourself a favour, grab a brew and tune in for a listen to this episode, you never know, you might just snag a new customer because of it! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

As you know, life doesn't always go according to plan. Things happen that are out of our control, and sometimes our plans have to change. That's why it's so important to have a backup plan. A backup plan is a contingency plan that you have in place in case your original plan doesn't work out. It could be anything from having a second job lined up in case you lose your current job to having a plan for how you'll get home if your car breaks down. Having a backup plan can give you peace of mind knowing that you're prepared for whatever life throws your way. It can also help you to stay calm and focused when things go wrong. In this episode, we'll talk about why it's important to have a backup plan, and if you have any questions about backup plans, please leave them in the comments below. We'll do our best to answer them. Thanks for listening, and I'll see you next time. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

Social media has become an integral part of our lives, and it's easy to see why businesses would want to be a part of it. After all, social media can be a great way to connect with customers, promote your products or services, and build brand awareness. But the truth is, social media isn't necessary for every business. In fact, there are some businesses that are better off without it. Here are a few reasons why social media might not be right for your business: Your target audience is not on social media. If your target audience is older adults, for example, they're less likely to be on social media than younger adults. You don't have the time or resources to manage social media effectively. Social media can be a time-consuming and resource-intensive investment. If you don't have the time or resources to do it right, it's better to skip it altogether. Your business model doesn't lend itself to social media. If your business is B2B, for example, you may not need social media to reach your customers. If you're thinking about using social media for your business, it's important to weigh the pros and cons carefully. If you decide that social media isn't right for you, don't worry. There are plenty of other ways to reach your customers and build your brand. Before social media was invented people still managed to effectively market their businesses! If you're interested in learning more about how to use social media effectively for your business, be sure to get in touch with me. And if you have any questions, feel free to leave a comment below. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

Starting a business is an exciting and rewarding experience, but it can also be challenging and overwhelming. There are so many things to think about, from coming up with a business idea to securing funding to marketing your product or service. If you're thinking about starting a business, there are a few things I wish I knew before I got started. No one can build a successful business alone. You need to surround yourself with a team of talented and dedicated people who share your vision. Find people who are smarter than you, who challenge you, and who help you grow. Starting a business is a journey, not a destination. It's full of ups and downs, but it's also incredibly rewarding. If you're willing to put in the work, you can achieve anything you set your mind to. I hope this intro helps you on your journey to starting a business. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

Small businesses are the backbone of our economy. They create jobs, boost the local economy, and offer more personalized service than large corporations.When you support a small business, you're not just helping a single business owner, you're also helping to strengthen your community and your local economy. We all see memes in the run up to holidays seasons about support local or small businesses but you need to be doing it all year round not just at Xmas. And we all know or have friends that run small businesses. So next time you're looking to make a purchase, consider supporting a small business. You'll be glad you did.When you support small businesses, you're not just helping a single business owner, you're also helping to create a stronger economy, a more innovative society, and a more caring community. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

In this day and age of digital and online content is everything! And it is big business and if done correctly can earn you ££££’s. And like anything where there is money to be made people want a piece of the action. So your content soon becomes under attack once you have it posted it on social media. Content theft is the unauthorised use of another person’s content, such as text, images, audio or video. And it can happen in a variety of ways! I myself have had people literally directly rip my content straight of my Facebook page and seen it posted on their own. And this is from the self-proclaimed market leader in the field. So, what can you do or should you do if your content has been copied? We discuss 5 things to know about content thieves in this episode and how to deal with them, so grab a brew and tune in for a listen to see how you can go into battle with them! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

Negotiation is a skill that is essential for success in both our personal and professional lives. Whether we are negotiating a salary, a raise, a contract, or a deal, being able to negotiate effectively can help us to get what we want. There are many benefits to being a good negotiator. For example, good negotiators are more likely to: If you want to be successful in life, it is important to learn how to negotiate effectively. In this episode, we will discuss some tips and strategies that can help you to improve your negotiating skills. But one thing to remember is that like all skills the more it is practised the better you will get with it over time. And that no one is a master to start with, and the more you practice to more of your own style you will develop. So whether you're a student, a businessperson, or just someone who wants to learn how to negotiate better, this episode is for you. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

Today, we're going to be talking about the 5 common characteristics of bad customers. As a business owner or manager, you know that not all customers are created equal. Some customers are a pleasure to work with, while others can be downright difficult. In this episode, we'll discuss the 5 most common characteristics of bad customers. So, what can you do about bad customers? The best thing is to try to avoid them in the first place. But if you do encounter a bad customer, it's important to set boundaries and establish expectations. Let them know that their behavior is unacceptable and that you won't tolerate it. If the behavior continues, you may need to terminate the relationship. Dealing with bad customers can be stressful and frustrating, but it's important to remember that they're not the norm. Most customers are understanding and appreciative of your business. By setting boundaries and establishing expectations, you can minimize the impact of bad customers on your business. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

The customer journey is the series of interactions a customer has with a brand, product, or business as they become aware of a pain point and make a purchase decision. It can be divided into four main stages: awareness, consideration, decision, and loyalty. It is important to understand the customer journey because it can help you improve your marketing and sales strategies. By understanding where customers are in their journey, you can tailor your messaging and offers to their needs. For example, if a customer is in the awareness stage, you may want to focus on advertising and social media campaigns that raise awareness of your brand. If a customer is in the consideration stage, you may want to offer free trials or discounts to encourage them to try your product or service. And if a customer is in the decision stage, you may want to offer a free consultation or guarantee to make them feel confident in their purchase. By understanding the customer journey, you can create a more seamless and enjoyable experience for your customers. This can lead to increased sales, improved customer satisfaction, and stronger brand loyalty. Here are some tips for mapping your customer journey: • Start by identifying your target customers. Who are you trying to reach with your product or service? What are their needs and wants? • Map out the different stages of the customer journey. What are the different touchpoints that customers have with your brand? • Identify the key pain points for your customers at each stage of the journey. What are the challenges they are facing? What are their frustrations? • Develop strategies to address the key pain points at each stage of the journey. How can you make it easier for customers to do business with you? • Measure the results of your efforts. How are your customers responding to your efforts to improve the customer journey? By mapping your customer journey and taking steps to improve it, you can create a more positive and rewarding experience for your customers. This can lead to increased sales, improved customer satisfaction, and stronger brand loyalty. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

In today's digital age, social media is an essential tool for businesses of all sizes. A strong social media presence can help you connect with customers, build relationships, and grow your business. If you're not already using social media to promote your business, now is the time to start. A strong social media presence can help you reach a wider audience, build relationships with customers, generate leads and sales, improve customer service, get feedback from customers, increase brand awareness, and stay ahead of the competition. By tuning in and following these tips, you can create a strong social media presence for your business and reap the many benefits that social media has to offer. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

In the long run, having long-term clients will be more profitable for your business than constantly trying to find new clients. It is important to invest in building relationships with your clients and providing them with excellent service. This will pay off in the long run with repeat business, referrals, and increased profits. It is important to focus on building long-term relationships with clients, even if it means sacrificing some short-term financial gain. To any people these days are trying to make a quick £ out of a client, but remember there is only so much low hanging fruit on a tree. Sooner or later it all going to be gone! Treat building a relationship with the client like building a ladder, so that you can climb the tree to reach the fruit at the top! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

Part 2 So last time round we discussed the need and why small business should be asking for customer referrals. This time round we discuss the best ways to ask your customers for referrals. We now should all know the benefits of having customer referrals for our small business so tune in and find out the best way to ask for them. The easiest way to get a customer referral is simply to ask. However, asking for referrals directly can come off sounding like you’re asking for a favor. If you come across as too salesy or ask too many times, you’ll probably turn some people off and won’t grow your customer base. So have a listen as the Humble Entrepreneur discussed the 7 best ways to speak to your customers about referrals. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

A business referral is when someone recommends your business to someone else. This can happen in a number of ways, such as when a customer tells their friends about your business, or when a colleague recommends you to their boss. Referrals are a great way to generate new business, as they come from people who have already had a positive experience with your company. And lets all be honest we have all bought from someone that we have had referred to us, it just make sense. Likewise asking for referrals makes sense because its free, and who does not like free marketing. I have know people that have built multi million pound turnover business from referrals alone. And there are even networking groups out there that solely rely on referrals to drive business to their attendees. So before we get into the best way to ask for and get referrals tune in and listen to the 7 reasons why referrals are your best sales opportunity with The Humble Entrepreneur! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

We are all experts at something, that’s a fact! From business to fishing or playing the guitar, every single person is a expert at something no matter how obscure or bizarre. So therefore, it would be great to get paid to pass that knowledge on right? Some peoples skills or knowledge will be more transferable or sought after than others, but there will always be someone willing to pay for that knowledge. You don't have to be a therapist to get paid to share your knowledge. Whether you're a plumber, accountant or entrepreneur, you have knowledge and expertise that other people want. It might be that you are looking to start a small side hustle to earn a extra few quid or you are looking to completely change your career path. SO in this episode we discuss the 9 best ways to be able to pass that skill or knowledge on and get paid for doing it! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

You have way too much to do, you’re buried in work, and it seems there’s no way out from under it all. But there is: delegation. Yes, yes, you know it’s important to do and you know it will save you time and help others develop new skills. So why aren’t you doing it? Both as management employee's and the boss of our own companies we are all to guilty of not delegating or outsourcing enough work or often enough! But at the end of the day delegation is a key skill, and like all skills the more its done and repeated the easier it is to master! At the end of the day delegation or outsourcing does benefit you and your business, by freeing up your own much needed time for more strategic task for you to focus on and drive your business forwards. So tune in for a listen and see if you have done any of these four things in the past! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

We all get this from time to time. Maybe even more so at the moment when things are tight for everyone. That age old thing of the customer asking for a discount, or is that the best price that you can do. Or even the I can get it cheaper somewhere else. And lets be honest we have all done it ourselves before also! And lets be honest at times its easy to just cave in and give a little extra discount or some money off. And the customer always love to put you on the spot and under pressure to help them get that couple of £££ off. So get yourself fore warned and fore armed, tune and for a listen and find out my 6 ways to effectively say no to the discount without fear of losing the sale! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

We all now that in life and especially goal setting is important. Have you ever wondered why your projects are always behind schedule or why your employees are losing interest in their work? A simple answer to this might be that you or the employees at your workplace don’t have clear goals to direct them. Many organizations fail to understand the importance of goal setting, and as a result, they fail miserably. Goal setting provides a sense of direction and focus, which helps in altering the behaviours and attitudes required to accomplish the objectives. It gives you momentum and a thrust that pushes you in the direction of self-mastery to improve every day and be resilient in challenging times. So tune in for a listen to this podcast episode and learn the 7 steps to creating better goals! Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message

Ask yourself, “Do people really know what you do?” I see this so many times, both at networking events and online. People that have multiple business interests are constantly promoting them all the time. And I hear you say what’s the issue with that? Well one minute they are selling printing the next its Utility Warehouse or whatever the latest trend is in MML’s. It can be seriously confusing to your potential customers, I have seen it actually happen. One week someone I was talking to said they wanted to speak with XYZ as they had a need for there service. The XYZ got up done there 60 sec intro and introduced themselves as a Heballife rep. So that day they did not make a sale for their main business. In this episode we discuss this and what you should do to help save the confusing, so tune in for a listen. Contact information: Website: www.thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk Facebook: https://www.facebook.com/thebobterry Linkedin: https://www.linkedin.com/in/robert-terry-36305023 Email: robert@thehumbleentrepreneur.co.uk Website: www.robert-terry.co.uk --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehumbleentrepreneur/message