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ISG Imagine Your Future Podcast

Business & Economics Podcasts

The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.

The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.

Location:

United States

Description:

The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.

Twitter:

@ISG_News

Language:

English

Contact:

2035173100

Episodes

17: The New Future of Work

8/24/2020
Over the past six months, we’ve seen a dramatic shift in the way people work. For some, this may be temporary, but for others it marks the start of a new working era – one enabled by technology and innovation and driven by the need to approach work differently. Things that people might have previously considered impossible or impractical have become the norm – video calls, virtual events, collaboration platforms and freelance working are here to stay and are driving how we work and do...

Duration:00:53:16

16: Digital Automation Enablement – the Key to RPA Success

7/31/2020
By now, most people are familiar with the benefits that can come with well-executed robotic process automation (RPA) implementation: increased accuracy improved productivity and hours given back to the business. But taking automation to the next level and scaling it across the business can be challenging. Many companies hit “the RPA wall.” Businesses are finding they need specialized help facilitating adoption, building resilience into their automation, and arming employees with the right...

Duration:00:49:52

15: Cybersecurity for the New Future

6/9/2020
As employees quickly transitioned to virtual work and began accessing business systems and technology remotely on a scale never experienced before, cybersecurity also quickly moved to center stage. The speed with which businesses have had to adapt to the new way of working has meant that some corners have inevitably been cut, leaving many organizations vulnerable to security breaches and cyberattacks. Now more than ever, enterprises need to focus on risk management and resiliency to assure...

Duration:00:43:28

14: Healthcare at the Heart of the COVID-19 Crisis

4/23/2020
The Healthcare industry is currently experiencing the highest levels of demand in modern times. At the same time, it is burdened with developing coping mechanisms, medicines and vaccines that will, in time, help protect us from subsequent outbreaks. There’s no doubt the industry will undergo radical transformation as a result of the pandemic. And hopefully the learnings it gains from the current experience will position the industry to better handle future health crises. This episode of the...

Duration:00:37:18

13: COVID-19 – Minimizing the Disruption

3/18/2020
As the effort to slow the COVID-19 virus disrupts our lives, organizations are swiftly reacting to their governments’ calls to close offices and limit or ban social gatherings by asking their employees to work from home. What does this degree of disruption mean for businesses in the short, medium and long term? What measures can we put in place now to weather the storm and ensure we emerge in the best possible shape? Listen in to this special edition of the ISG Smartalks™ podcast as host,...

Duration:00:45:03

12: Ecosystems, Partners and Platforms

2/24/2020
Sourcing has come a long way since the days of large-scale, single-supplier deals. Back in the ‘90s, it was the norm for companies to hand over the management of IT or other business processes to a single service provider, often for 10 or more years. Fast forward almost three decades, and the world has changed dramatically. During that time, we have seen the length of outsourced contracts pared down, often to less than three years. Suppliers and service providers are now referred to as...

Duration:00:47:15

11. Digital Leaders - with Dan Hushon, CTO, DXC Technology

1/24/2020
Digital technologies are transforming the way enterprises operate, so it should come as no surprise that the role of the digital leader also is undergoing great change. Barry speaks to Dan about what it takes to be a leader in the digital world, exploring how the modern technology executive needs to be fluent in both business and technology – or, as Dan describes it, be “double-deep.” Dan believes leadership is becoming a shared responsibility, as opposed to being something provided by...

Duration:00:46:02

10: Celebrating Technology in all its Guises

12/18/2019
Join us for a look back on the themes and concepts covered in this year’s ISG Smartalks™ podcast series. Barry Matthews and his guests, Eleanor Winn and Bryn Barlow of ISG, reflect on where we’ve been and what we can take away. Over the course of the series, the podcast has covered diverse technology-related themes that have informed, entertained and inspired listeners. Discussions with guests have explored subjects from blockchain, sourcing, automation and artificial intelligence, to 5G...

Duration:00:41:38

9: Blockchain – Disrupter or Distracter?

11/20/2019
When it comes to blockchain, the jury’s still out. Some believe it’s an example of technology that’s promised much and delivered little. Others think it will have a far-reaching impact on practically every aspect of our lives, much the same way the internet has. Barry gets together this week with two eminent blockchain thought-leaders, Alex Manders of ISG and Muneeb Shah of Wipro, for the latest episode of the ISG Smartalks™ podcast. Together they define blockchain for the uninitiated and...

Duration:00:46:57

8: Expert Views from Automation’s Front Lines

10/4/2019
In this episode of the ISG Smartalks™ podcast, we look back at ISG’s Automation Summit London (11-12 September). Barry Matthews catches up with four leading automation experts at the conference to find out their thoughts on the current state of technology and how they see automation impacting business over the next decade. Barry speaks with Professor Leslie Willcocks of the London School of Economics, who has co-authored 65 books on automation. Willcocks believes we’ll see exponential...

Duration:00:43:23

7: The Sourcing Industry – Past, Present and Future

9/6/2019
The ISG Index™ has been assessing and analyzing the state of the global IT services market for the past 17 years, over 67 consecutive quarters. The Index is considered the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance. It covers both the traditional, managed services sourcing market as well as the fast-growing as-a-service market. Stanton Jones, Director and...

Duration:00:36:24

6: 5G and Network Sourcing

8/5/2019
5G is just around the corner and many believe the next generation of networks will transform the world in unimaginable ways. From enabling live streaming to driverless cars, 5G will facilitate many technological innovations. Businesses prioritizing customer experience know that fast, reliable network performance can drive improved order fulfilment, payments and customer service. Getting the network “supply chain” right has never been more important because it provides the foundation for...

Duration:00:35:55

5: Service Orchestration – What is it and Why is it Important?

7/4/2019
Most businesses are by now some way down the road of digitization. Many are automating their services using a mix of the growing array of automation and cognitive technologies. Automating services inevitably means that human and digital workforces find themselves delivering different parts of the same business processes, or at the very least interfacing with each other. So, the challenge enterprises are increasingly facing is how to ensure oversight and visibility across processes and...

Duration:00:33:45

4: The Rise of Artificial Intelligence

6/4/2019
Artificial Intelligence (AI) is arguably one of the most disruptive technologies of our time. In this episode of ISG Smartalks™ Barry Matthews is joined by Mark Kelly of AI Ireland to discuss how AI is set to transform our lives, both as workers and consumers. Although not new on the scene, AI is currently driving a revolution in business due to its ability to leverage big data, improved algorithms and the Cloud. AI technologies are benefitting a vast range of industries with...

Duration:00:42:25

3: The Future of Work

5/13/2019
Barry Matthews and Steve Hall explore the multiple ways in which technology is influencing what we do at work as well as how and where we work. Despite technologies such as PCs, mobiles, smartphones and networks having had a massive impact over the past few decades, most of us still operate in part analog and part digital world. Organizations must continue to adapt themselves using automation, collaboration tools and the latest thinking on optimal office environments to ensure they can make...

Duration:00:30:52

2: Technology Contracting in a Digital World – A Legal Perspective

4/16/2019
Barry Matthews continues his exploration of sourcing in a digital world, this time with Kit Burden of global law firm DLA Piper. Lawyers play a central role in contracting for third party services, and major changes to the industry over the past two decades have had a lasting impact on their role and approach. The need for shorter, more flexible, more agile contracts, coupled with the desire to create collaborative partnerships with third parties have become the norm. Artificial Intelligence...

Duration:00:47:04

1: Sourcing in a Digital World

3/14/2019
Barry Matthews and Steve Hall introduce ISG’s new Podcast series. In this inaugural episode, they discuss sourcing in a digital world – in particular how outsourcing has adapted and changed to handle digital technology and agile ways of working. The way that organizations contract for services has changed massively over the past decade, in particular, the Cloud has unleashed capabilities that have been key to transforming the sourcing industry. Join Steve and Barry as they consider the...

Duration:00:49:27