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The ISG Smartalks Podcast

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The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.

The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.
More Information

Location:

United States

Description:

The ISG Smartalks Podcast delivers technology and sourcing insights from the thought leaders at ISG. In this series we bring together external and internal experts to discuss the ways in which technology is transforming the world of business. Our aim is to simplify the themes and educate and inspire our listeners. ISG is a leading global technology research and advisory firm that is committed to helping organizations achieve operational excellence and faster growth.

Twitter:

@ISG_News

Language:

English

Contact:

2035173100


Episodes

6: 5G and Network Sourcing

8/5/2019
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5G is just around the corner and many believe the next generation of networks will transform the world in unimaginable ways. From enabling live streaming to driverless cars, 5G will facilitate many technological innovations. Businesses prioritizing customer experience know that fast, reliable network performance can drive improved order fulfilment, payments and customer service. Getting the network “supply chain” right has never been more important because it provides the foundation for...

Duration:00:35:55

5: Service Orchestration – What is it and Why is it Important?

7/4/2019
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Most businesses are by now some way down the road of digitization. Many are automating their services using a mix of the growing array of automation and cognitive technologies. Automating services inevitably means that human and digital workforces find themselves delivering different parts of the same business processes, or at the very least interfacing with each other. So, the challenge enterprises are increasingly facing is how to ensure oversight and visibility across processes and...

Duration:00:33:45

4: The Rise of Artificial Intelligence

6/4/2019
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Artificial Intelligence (AI) is arguably one of the most disruptive technologies of our time. In this episode of ISG Smartalks™ Barry Matthews is joined by Mark Kelly of AI Ireland to discuss how AI is set to transform our lives, both as workers and consumers. Although not new on the scene, AI is currently driving a revolution in business due to its ability to leverage big data, improved algorithms and the Cloud. AI technologies are benefitting a vast range of industries with...

Duration:00:42:25

3: The Future of Work

5/13/2019
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Barry Matthews and Steve Hall explore the multiple ways in which technology is influencing what we do at work as well as how and where we work. Despite technologies such as PCs, mobiles, smartphones and networks having had a massive impact over the past few decades, most of us still operate in part analog and part digital world. Organizations must continue to adapt themselves using automation, collaboration tools and the latest thinking on optimal office environments to ensure they can make...

Duration:00:30:52

2: Technology Contracting in a Digital World – A Legal Perspective

4/16/2019
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Barry Matthews continues his exploration of sourcing in a digital world, this time with Kit Burden of global law firm DLA Piper. Lawyers play a central role in contracting for third party services, and major changes to the industry over the past two decades have had a lasting impact on their role and approach. The need for shorter, more flexible, more agile contracts, coupled with the desire to create collaborative partnerships with third parties have become the norm. Artificial...

Duration:00:47:04

1: Sourcing in a Digital World

3/14/2019
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Barry Matthews and Steve Hall introduce ISG’s new Podcast series. In this inaugural episode, they discuss sourcing in a digital world – in particular how outsourcing has adapted and changed to handle digital technology and agile ways of working. The way that organizations contract for services has changed massively over the past decade, in particular, the Cloud has unleashed capabilities that have been key to transforming the sourcing industry. Join Steve and Barry as they consider the...

Duration:00:49:27