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Triple Win Property Management

Business & Economics Podcasts

The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.

The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.

Location:

United States

Description:

The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.

Language:

English

Contact:

919-656-1406


Episodes

TWLX 2022: Culture of Customer Service Panel with Phil Owen, Melissa Prandi, DD Lee, Ian Joseph

12/8/2022
In this final recording from TWLX 2022, Phil Owen (Onsight Pros) moderates an incredible panel with Melissa Prandi (PRANDI Property Management), DD Lee (Skyline Properties Group), and Ian Joseph (The Joseph Group) as they talk about creating a triple win culture of customer service that impacts their residents, their investors, and their teams. Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup Got questions? Email us...

Duration:00:42:14

Triple Win LIVE: Annual Planning & Goal Setting with Julie Mullinax, Matthew Tringali, Paul Kankowski

11/24/2022
As 2022 comes to a close, annual planning is at the top of every successful property manager’s to-do list. But do you know how to truly set goals that will lead to long-term success? In this Triple Win LIVE recording, Andrew talks to Julie Mullinax of CRM Properties, Paul Kankowski of PURE Property Management, and Matt Tringali of BetterWho as they share their strategies and insights on how to successfully plan for the coming year and beyond. What the Heck Is EOS?: A Complete Guide for...

Duration:01:27:50

TWLX 22: Winning Processes → Winning Experiences with Jordan Muela, Peter Lohmann, Wolfgang Croskey, Zach Berkompas, Sam Schwetz

11/10/2022
A broken process can cost your team and investors time and money. Identifying the cause can be difficult if you don’t know exactly where to look, and getting your team on board can be even harder. In this recording from TWLX 22, Jordan Muela of ProfitCoach leads an incredible panel of industry experts, featuring Peter Lohmann (RL Property Management), Wolfgang Croskey (The Perfect Tenant), Zach Berkompas (LeadSimple), and Sam Schwetz (Mesa Properties). Listen as they provide real-world...

Duration:00:43:17

TWLX 22: Financial Insights & Mastery Panel with Allison DiSarro, Daniel Craig, Kristin Johnson, and Joe Polverari

10/27/2022
The financial responsibilities of professional property managers don’t come with a handbook, but this expert panel comes pretty close. In this recording from TWLX 22, Daniel Craig of ProfitCoach leads an incredible panel of industry experts, featuring Allison DiSarro of Enterprise Bank & Trust, Kristin Johnson of HomeVault, and Joe Polverari of PURE Property Management. Like what you’ve heard and want more content? Sign up for our newsletter...

Duration:00:44:15

TWLX 22: The Future of Property Management with Mike Catalano, Laura Orr, Andrew Propst

10/13/2022
In this recording from TWLX 22, Andrew talks with an incredible expert panel - Mike Catalano, Laura Orr, and Andrew Propst - as they share their insights about the future of professional property management. Listen as they talk about what trends they’re paying attention to RIGHT NOW, how to make an experience so good that residents don't want to leave, and what other property managers should be paying attention to. Headed to the NARPM Annual Convention & Trade Show in Las Vegas in October?...

Duration:00:50:38

TWLX 22: The Future of Revenue Generating Experiences with Eric Wetherington, Deb Newell, Phil Vera

9/22/2022
In the race to differentiate your PMC, don’t try to be the cheapest. Focus on offering the most value. In this recording from TWLX 22, Andrew talks with ​​Eric Wetherington, Deb Newell, and Phil Vera as they share their first-hand experience and expert advice for creating winning experiences and exponential growth. Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022 Like what...

Duration:00:48:06

TWLX 22: Peter Lohmann’s exclusive interview with Dr. Benjamin Hardy

9/8/2022
Have you ever taken time off only to come back with a longer to-do list? Being a professional Property Manager can often feel like your attention is being pulled in a million different directions. But what if you’re actually just focusing on the wrong things? In this TWLX 2022 recording, Peter Lohmann (CEO of RL Property Management) interviewed the world’s leading expert on the application of the Future Self science - Dr. Benjamin Hardy, organizational psychologist and author. Dr. Hardy...

Duration:00:41:34

TWLX 22 Bonus Session: The Future of Innovative Revenue Streams and Models

8/25/2022
Management fee compression is a growing problem felt by more and more professional property managers in the industry. But the best of the best aren’t just keeping up with the ever-changing landscape of SFR, they’re defining what the future of PM looks like. Want to know how they’re not just surviving, but thriving? In this TWLX bonus session recording, we're talking about the future of innovative revenue streams and models. Listen as Jessica Foster (Business Development Officer at Atrium...

Duration:00:53:24

TWLX 2022 BONUS: NARPM President Liz Gulley Cleyman Talks About Make-A-Wish

8/18/2022
National Association of Residential Property Managers (NARPM) President Liz Gulley Cleyman speaks to Andrew about why Make-A-Wish America is so important to her. Second Nature is excited to donate 100% of proceeds from TWLX 2022 to Make-A-Wish! Support Make-A-Wish right now by donating to the non-profit via Andrew Smallwood's fundraiser: https://www.facebook.com/donate/3261345960850017/ Register for TWLX: https://bit.ly/3JHwsTm Got questions? Email us at triplewin@secondnature.com To...

Duration:00:00:07

TWLX 22 Bonus Session: How To Turn Customers into Superfans with Brittany Hodak

8/11/2022
In this TWLX bonus session recording, we're joined by Brittany Hodak, an award-winning entrepreneur, author, and queen of customer experience. She has written hundreds of articles for Forbes, Adweek, Success, and other top publications; she has appeared on programs on NBC, CBS, ABC, and CNN; and she has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. Entrepreneur magazine calls her “the expert at creating loyal fans...

Duration:01:00:09

Why You Should Attend TWLX 2022 with Jon Berghoff and Andrew Smallwood

7/21/2022
We invite YOU to build your future in Property Management ‍with the future of Property Management during TWLX! In this episode, Andrew is joined by Jon Berghoff, founder & CEO of The XCHANGE Approach, as they talk about this can’t-miss LIVE event. LIVE! August 23 + 24 for TWLX 2022! Register now! Spots are going fast. https://rbp.secondnature.com/twlx2022 Learn more about Jon Berghoff and the XCHANGE approach: https://www.xchangeapproach.com Got questions? Email us at...

Duration:00:22:31

Triple Win Replay - Not Your Average Investor Show: What The Best Property Management Companies In America Do Differently w/ Andrew Smallwood

7/14/2022
We hope you enjoy this replay from Not Your Average Investor Show hosted by Pablo Gonzalez and Gregg Cohen. Subscribe here: https://podcasts.apple.com/us/podcast/not-your-average-investor-show/id1511631649 There's property managers, and there are PROFESSIONAL property managers. The difference between the two is what will make your rental property portfolio perform as it should or make you wish you never owned it. BUT there are few people that really have a national perspective of what...

Duration:00:57:56

Triple Win LIVE: Innovative “Shared Housing” with Atticus LeBlanc

6/23/2022
Register for TWLX here: https://rbp.secondnature.com/twlx2022 What if a resident’s credit score doesn’t matter nearly as much as you think? What if you could actually increase profit by creating “shared housing”? And what if you were helping to create affordable housing in the process? In this episode, we’re joined by Atticus Leblanc, the founder of PadSplit. Atticus has been an affordable housing advocate and investor since 2008 when he began acquiring distressed single-family homes in...

Duration:00:16:40

Triple Win LIVE: NRHC 2022 Recap with Andrew Smallwood and Thad Tarkington

6/9/2022
Did you miss out on the NRHC conference? In this episode, Thad and Andrew recap just as the National Rental Home Council (NRHC) conference wraps up. They share insights about what’s going on in the market, critical trends and KPIs, and discuss how to change the narrative about rising home prices. Learn why Thad feels inspired and excited by the SFR industry as they take questions from the audience. Got questions? Email us at triplewin@secondnature.com To see what other professional...

Duration:00:54:18

Triple Win LIVE: Creating Sustainable Growth with Michael Krause

5/26/2022
Win $10,000 cash toward a legendary team experience! Learn more and enter here: https://rbp.secondnature.com/rbpwizard The future success of your property management company hinges on the ability to grow in a sustainable and profitable way, but how do you actually do it? In this triple Win LIVE recording, Michael Krause about growing Atrium Management Company from 200 to 3,000+ doors. Michael shares openly and honestly about mistakes made along the way, what it really takes to build a...

Duration:00:56:36

Masterclass: Personal Leadership Development with Trent Booth

5/12/2022
Ready to focus on mentorship, leadership, and relationships? In this special Masterclass recording, Andrew talks to the one and only Trent Booth. Booth is at the tip of the spear in bringing a culture of personal growth to Cutco Cutlery as their Training & Leadership Development Manager. He has studied leaders from all walks of life, particularly in the context of sales and executive leadership. Get ready to dust off that old journal and make some pretty big revelations about how you exist...

Duration:00:17:42

Triple Win LIVE: Growing and Scaling Your PMC with Kevin Hommel

4/28/2022
How can you effectively grow your Property Management Company if you’re already overworked, short-handed, and doing everything possible just to stay afloat? In this episode, Andrew and Thad are joined by Kevin Hommel as he shares his personal insights on leading finance and operations at a C-suite level and​ growing his PMC to 7000+! Listen as he answers YOUR property management questions about culture, finance, efficiency, employee retention, and all things operations. We hope you enjoy...

Duration:00:47:07

Triple Win LIVE: Finding Your PMC Niche with Bob Preston

4/14/2022
What’s your Niche? Where does your Property Management company truly fit? The riches are in the niches. During this Triple Win LIVE recording, we talk to Bob Preston, CEO of North County Property Group, CRMC. Throughout the last 20 years, he’s discovered the best way to differentiate his PMC. Hear how Bob Preston and team decided they weren't for everyone and niched down on... And instead of shrinking their business, they have $550+ monthly revenue per home, expanded their services to...

Duration:00:52:52

Triple Win LIVE: Renters Insurance Breakdown

3/24/2022
Close to 90% of Property Managers require renters insurance, but only 41% of residents actually carry it. Think about how wide that compliance gap is and how much it could truly cost you, the resident, and the investor. ​In this episode, we answer YOUR questions about renters insurance and the process around it. Listen to learn how to get 100% of your portfolio covered... 100%. ​Hear about the pet programs PMs should be managing and running. ​Find out the questions you SHOULD be asking...

Duration:01:07:31

Triple Win LIVE: Gregg Cohen

3/10/2022
​How many PMCs do you know that manage 4,300 SFRs in just one market? Gregg Cohen, Co-Founder of JWB Real Estate Companies, is a triple win-driven property manager who does things DIFFERENTLY. Gregg and JWB has a podcast, a 3,500 person Facebook group, they don’t use PM accounting software, they collect and payout over 99% of rent to investors, and about 47 other unconventional results and processes that produce results. Listen as Gregg shares lessons he’s learned along the way,...

Duration:00:53:44