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The Voice of Retail

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The Voice of Retail is a weekly podcast hosted by retail pioneer and veteran Michael LeBlanc who along with expert commentary + interviews takes us through a curated look at the top retail stories in Canadian, U.S. and International retail for the past week.

The Voice of Retail is a weekly podcast hosted by retail pioneer and veteran Michael LeBlanc who along with expert commentary + interviews takes us through a curated look at the top retail stories in Canadian, U.S. and International retail for the past week.
More Information

Location:

Mississauga, ON

Description:

The Voice of Retail is a weekly podcast hosted by retail pioneer and veteran Michael LeBlanc who along with expert commentary + interviews takes us through a curated look at the top retail stories in Canadian, U.S. and International retail for the past week.

Language:

English

Contact:

6472009138


Episodes

Exclusive Interviews with Walter Robb, former Co-CEO Whole Foods and retail loyalty guru Rob Shields

5/17/2019
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Welcome to the Voice of Retail for the week of May 13th 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada and sponsored by Purolator, Canada's Shipping Company for courier and freight, learn more at www.purolator.com In this episode an exclusive interview with Whole Foods former Co-CEO Walter Robb in advance of our discussion together on the main stage at STORE 2019 coming up May 29th in Toronto. We talk about his personal...

Duration:00:38:33

Feature interviews with Kendall Barber Co-Founder & Co-CEO of PoppyBarley.com, Rob Shields Co-Founder & CCO of Paymi, and RCC's Stephanie Lear & Sean Tarry talk STORE2019 and Canadian Retailer

5/10/2019
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In this episode an interview with RCC Independent Retail Ambassador of the Year Kendall Barber and her Edmonton based footwear business Poppy Barley. We explore the origins of the business, the move to physical retail, and how this award winning retailer sets and follows a North Star for its brand. Then, part one of a feature interview with Rob Shields, veteran retailer and retail loyalty visionary as we talk about the intersection of loyalty programs, true customer loyalty and brand as Rob...

Duration:00:56:01

My interview continues with SPUD.ca's Peter van Stolk plus Michele Sexsmith from Environics Analytics

5/3/2019
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In this episode part 2 of my conversation with serial innovator Peter van Stolk, CEO of SPUD. We hone in on global online grocery trends, talk about his innovative Food X platform and how is serves local consumers and small retailers alike, talk about the price of avacados and even make a few predictions of the future of online grocery sales in Canada. Next a feature interview with Michele Sexsmith, SVP and Practice Leader, Retail, Real Estate and Entertainment Sectors from Environics...

Duration:00:48:16

Special Edition O'Cannabiz cannabis conference edition with Tony Chapman, Tom Dyck of mihi Cannabis and John Oram of NUG Cannabis

4/30/2019
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Content of this podcast is intended for 21+. *** Welcome to the Voice of Retail special O’Cannabiz Conference retail cannabis edition. I chat with the one and only Tony Chapman back on The Voice of Retail for a second week in a row this time talking about retail cannabis in his role as the MC for this event. Next I chat with Tom Dyck, CEO of mihi Cannabis who was drawn out of retirement from a successful career at a major Canadian banking institution into a whole new industry, and last but...

Duration:00:50:00

Exclusive interview with SPUD.ca's Peter van Stolk, retail thought leader Tony Chapman and RCC's Michelle Ribout talks STORE2019

4/26/2019
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In this episode part 1 of my conversation with serial innovator Peter van Stolk, CEO of SPUD based in Vancouver. In a wide ranging conversation we talk about the business he founded, his journey to creating a circular economy business, and the fundamental nature of innovation in retail. Next, a feature interview with the one and only Tony Chapman as he expands on his latest article “Mind your P’s but own your Be’s in advance of his appearance on the main stage at RCC’s STORE conference along...

Duration:00:52:14

Special Retail Marketing Conference edition featuring Trinh Tham from Sobeys, Jonathan Cavaliere and Shannae Ingleton Smith

4/23/2019
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Recorded live in Toronto April 18th 2019 at Retail Council of Canada’s annual Retail Marketing conference, this special edition podcast features two of my on-stage interviews plus insights from attendees. First I chat with two of Canada’s top influencers, Jonathan Cavilier and Shannae Ingleton Smith . They discuss their tradecraft, experiences working with brands and advice for retailers on how to work with key influencers to achieve their objectives. Next, my fireside conversation with...

Duration:00:59:38

Exclusive feature interview with Mark Miller, co-author of Legacy in the Making, and Marc Fortin, President of RCC Quebec

4/18/2019
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In this episode an exclusive feature interview with Mark Miller, Toronto native, Founder of the Legacy Lab and Chief Strategic Officer at Team One (Publicis Groupe's Premium Brand Agency) and most importantly co-author of Legacy in the Making, recently anointed in Forbes magazine as one of the top ten business books for 2018, Next up, an interview with Retail Council of Canada’s Quebec President Marc Fortin as we chat about the state of the retail nation in Quebec and explore the top issues...

Duration:00:48:32

Exclusive interview with Canadian retailer Knix CMO Danielle Brown, Stocard Managing Director Jesse Michael and RCC's Kalie Belanger on Canadian Independent Bookstore Day

4/12/2019
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Welcome to the Voice of Retail for the week of April 7 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada and sponsored by Stream Commerce, North America’s fastest growing Shopify plus agency, learn more at www.StreamCommerce.com In this episode an exclusive interview with Danielle Brown, freshly minted CMO for award winning Canadian DTC retailer www.Knix.ca Next, we meet up Jesse Michael from Stocard and talk about their...

Duration:00:50:21

Exclusive interview with Peter Housley from Indochino, Lauren Freedman (part 2) and retail CX and now Vancouverite Andrew Cherwenka

4/5/2019
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Welcome to the Voice of Retail for the week of April 1, 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada and sponsored by Stream Commerce, North America’s fastest growing Shopify plus agency, learn more at Stream Commerce dot com. In this episode an exclusive interview with Peter Housley, Chief Revenue Officer for Vancouver based Indochino talking about performance marketing, the simple genius of the showroom and managing a...

Duration:00:52:59

Exclusive interview with Andy Palalas of High Tide talking cannabis retail, catching up with Lauren Freedmen on eCommerce merchandising trends (part 1)

3/28/2019
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Welcome to the Voice of Retail for the week of March 25, 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada and sponsored by Stream Commerce, North America’s fastest growing Shopify Plus agency, learn more at Stream Commerce dot com. In this episode an exclusive interview with Andy Palalas, Chief Revenue Officer of High Tide talking about their family of retail stores, and particularly their CannaCabana retail cannabis store as...

Duration:00:44:45

Special Retail Council of Canada Retail Cannabis Forum Edition: Rethinking Traditional In-store Experience panel discussion

3/26/2019
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Welcome to the Voice of Retail special Retail Cannabis Forum Store edition, I’m your host Michael LeBlanc and this special edition podcast is brought to you in conjunction with Retail Council of Canada. Recorded live in Toronto March 26 at RCC’s first ever Retail Cannabis forum I moderated the Rethinking Traditional In-store Experience panel. **This episode has Cannabis related content. 19+ only. ** What has become clear from the early sales numbers is that notwithstanding the availability...

Duration:00:37:38

Andrew Siegwart talks Chinese tourism, award winning eCommerce retailer Kristy Wieber reveals her pivot of Rent Frock Repeat

3/21/2019
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In this episode part two of my interview with Blue Mountain Village (http://bluemountainvillage.ca/) Association President Andrew Siegwart chatting about Chinese tourism and the best ways for retailers to maximize the visitor opportunity, plus an exclusive interview with Rent Frock Repeat (https://comingsoon.rentfrockrepeat.com/) Co-Founder & President Kristy Wieber with breaking news on her pivot for this multiple award winning eCommerce site.

Duration:00:42:21

Special St. Patrick's Day edition featuring an exclusive interview with Irish Chef JP McMahon

3/18/2019
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At a St. Patrick's Day breakfast hosted by Enterprise Ireland I sat down with JP McMahon, Officially appointed ‘Ambassador of Irish Food’, and recipient of the only Michelin Star awarded in the West of Ireland. Chef is the culinary director of the EatGalway Restaurant Group, which combines the efforts of his three restaurants,EAT Gastropub, Cava Bodega and Michelin-starred, Aniar, all in Galway Ireland.

Duration:00:38:26

Retail HR trends, retailers collaborating, Sobeys/Farm Boy urban strategy + Hudson Yards opens

3/14/2019
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Two back-to-back great interviews in this week's edition! First up, Sonny Brar, MC and session moderator for Retail Council of Canada's upcoming Retail HR Forum on April 17 (http://rcchrconference.ca/ ) joins us to talk about Retail HR trends and give us a sneak peak into the great sessions planned for the event. Next, we catch up with RCC alumni Andrew Siegwart who joins us for the first of a two-part interview chatting about his (not so new) gig at Blue Mountain Village Association,...

Duration:00:41:19

Retail HR trends, main-street retailers collaborating, Sobeys Farm Boy urban strategy + Hudson Yards opens in NYC

3/14/2019
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Retail HR trends plus a sneak peak to the upcoming RCC Retail HR conference, local main-street retailers and the power of collaboration, plus Retail This Week looking at Sobeys + Farm Boy strategy and the opening of Hudson Yards in New York.

Duration:00:41:18

Part 2 of my interview with Paula Courtney on Understanding the Canadian Consumer

3/7/2019
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Produced in conjunction with RCC, this edition of The Voice of Retail podcast features part two of our feature interview with Wiseplum President & CEO Paula Courtney, author of the groundbreaking Understanding the Canadian Consumer 2018 study sponsored by Google and released by RCC, plus an interview with Canadian Retail editor Sean Tarry on the latest issue of Canadian Retailer, and of course Retail This Week top news stories and analysis! ***Missed #ShopTalk2019 in Vegas? Be sure and...

Duration:00:39:06

ShopTalk 2019 Special Edition with analysis and on-site feature interviews

3/7/2019
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A very special Shoptalk 2019 edition of The Voice of Retail podcast is now live! Almost, kinda sorta like being there, this feature edition takes you to Vegas with a review of the conference, analysis and trends, plus on-site commentary from special guests including Scott Adel, Caroline Papadatos, Jim Okamura and Aran Hamilton who all share their insights of the show. #shoptalk2019

Duration:00:38:13

Feature interview with Paula Courtney of Wiseplum: Understanding the Canadian Consumer study

2/28/2019
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The Voice of Retail podcast is live! In this episode part one of my two part feature interview with customer insight pioneer Paula Courtney, Founder of Wiseplum and her groundbreaking research study sponsored by Eric Morris & Google and released by Retail Council of Canada "Understanding the Canadian Consumer". Released in late 2018, the study [https://lnkd.in/egGTQCK ] compiles 5,007 online interviews fielded in Canada in October 2018. Also Retail This Week with late breaking news of...

Duration:00:39:05

Feature interview with Craig Patterson, late breaking news on HBC, Canopy & Loblaw...

2/21/2019
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Produced in conjunction with Retail Council of Canada, The Voice of Retail podcast this week features a full length interview with RCC's Canadian Shopping Centre author and Retail Insider Founder & Editor-In-Chief Craig Patterson on the state of shopping centres and the future in Canada and around the world for this retail format, plus Retail This Week top news stories and analysis!

Duration:00:37:51

Endy Partners | Retail loyalty battleground | Interviews with Jonathan Cavaliere and Ted Starkman

2/15/2019
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In episode 29 for the week of February 11, 2019 Interviews with Influencer Jonathan Cavaliere talking about his tradecraft and how retailers can best work with influencers and part two of my interview with StreamCommerce President and CEO Ted Starkman talking about his choice of Shopify Plus as their eCommerce platform. In Retail This Week news, Endy partners with Urban Barn to get physical, retail loyalty battleground examines paid loyalty programs, U.S. numbers for December shock the...

Duration:00:36:02