If you want them to listen, talk their language
Elisabeth Feuersenger
As a leader, team member, mum or dad, it’s not enough for people to just hear you, they also need to be motivated to listen to you and understand what you’re saying. Everyone is different, has different motivations, needs and conflict triggers. If you...
Location:
United States
Description:
As a leader, team member, mum or dad, it’s not enough for people to just hear you, they also need to be motivated to listen to you and understand what you’re saying. Everyone is different, has different motivations, needs and conflict triggers. If you want to avoid miscommunication, mismanagement and conflict, you need to know how to individualise your communication. This book explains not only the concepts of the Process Communication Model®, it also gives you highly practical application examples. You will learn more about how the skills to observe and decode behaviours will allow you to form and maintain relationships based on constructive communication. Duration - 5h 52m. Author - Elisabeth Feuersenger. Narrator - Arabella Macpherson. Published Date - Sunday, 22 January 2023. Copyright - © 2011 KCO Group Ltd ©.
Language:
English
Opening Credits
Duration:00:00:18
Introduction
Duration:00:12:54
Preface
Duration:00:05:26
Background and History
Duration:00:04:46
The Six Personality Types
Duration:00:36:12
The Six Perceptions
Duration:00:30:39
Personality Structure
Duration:00:11:15
Personality Parts
Duration:00:20:55
Communications
Duration:00:16:13
Interaction Styles
Duration:00:20:17
Environmental Preferences
Duration:00:09:11
Psychological Needs
Duration:00:28:54
Distress Patterns
Duration:00:45:52
Interventions
Duration:00:49:35
Phasing
Duration:00:45:13
Tips
Duration:00:07:21
Thanks - a conversation between Elizabeth and Andrea
Duration:00:06:49
Ending Credits
Duration:00:00:23