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Chapter 1: Introduction to Public Workforce Relations 2
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Chapter 2: The Legal Framework of Public Workforce Relations 8
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Chapter 3: The Role of the Public Manager in Workforce Relations 21
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Chapter 4: Union Organizing and Representation 32
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Chapter 5: Collective Bargaining 42
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Chapter 6: Labor Disputes and Grievances 54
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Chapter 7: Performance Management and Labor Relations 66
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Chapter 8: Public Sector Compensation and Benefits 77
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Chapter 9: Human Resource Management in the Public Sector 89
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Chapter 10: Labor Relations in the Non-Profit Sector 102
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Chapter 11: Labor Relations in the Public Safety Sector 111
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Chapter 12: Labor Relations in Education 121
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Chapter 13: Labor Relations in Healthcare 133
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Chapter 14: Labor Relations in Transportation 144
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Chapter 15: Labor Relations in Utilities 153
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Chapter 16: The Future of Public Workforce Relations 164
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