Performance Management: Maximizing Employee Potential through Feedback and Development
Tanisha Shaffer
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Chapter 1: Introduction to Performance Management 3
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Chapter 2: Setting Clear Goals and Expectations 16
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Chapter 3: Performance Appraisal and Feedback 26
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Chapter 4: Coaching and Development 39
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Chapter 5: Employee Engagement and Motivation 51
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Chapter 6: Performance Management in a Global Context 63
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Chapter 7: Technology and Performance Management 71
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Chapter 8: Performance Management for Different Roles 81
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Chapter 9: Addressing Performance Issues 91
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Chapter 10: Performance Improvement Plans 101
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Chapter 11: Performance Reviews and Development Planning 111
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Chapter 12: The Role of HR in Performance Management 121
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Chapter 13: Measuring the Effectiveness of Performance Management 129
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Chapter 14: Continuous Performance Management 138
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Chapter 15: Performance Management and Diversity and Inclusion 147
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Chapter 16: Performance Management for High-Potentials 155
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Chapter 17: Performance Management and Succession Planning 164
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Chapter 18: Performance Management in the Age of Automation 173
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Chapter 19: The Future of Performance Management 182
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Chapter 20: Conclusion 192
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