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FAQ City


Have a question about Charlotte? WFAE will find out the answer. Submit yours at WFAE.org/FAQCity.

Have a question about Charlotte? WFAE will find out the answer. Submit yours at WFAE.org/FAQCity.


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Have a question about Charlotte? WFAE will find out the answer. Submit yours at WFAE.org/FAQCity.








FAQ City: Your Questions About NC's Mask Requirement, Answered

People in North Carolina are now required to wear face masks in many public places. It’s part of an executive order issued by Gov. Roy Cooper that takes effect at 5 p.m. Friday, June 26. When and where do you have to wear a mask? Can you get a ticket for not wearing one? We answer those questions and others.


FAQ City: What Happened To Charlotte's Earle Village?

Few Charlotteans may remember Earle Village, the public housing community built in First Ward just outside uptown. It was a bustling community that stretched from 6th Street to 10th Street, roughly bordered by Myers Street and Caldwell Street. It was the place where 400 of the city's poorest families resided — until the village was condemned to demolition in the 1990s.


FAQ City: How Are You Feeling?

This weekend... this week... this month... has been a lot. Monday night marked the fourth night of protests in Charlotte as a wave of nationwide protests continue in the wake of the killing of George Floyd by a police officer in Minneapolis. Throughout the weekend, thousands of protesters have expressed a range of emotions in Charlotte. Which is why FAQ City wants to hear from you.


FAQ City: Your Questions About North Carolina's Reopening Answered

Gov. Roy Cooper has begun gradually reopening North Carolina in a series of three phases. If you're not sure what to expect under each of those three phases, don't worry! You're not alone. Lots of WFAE listeners have been writing in with questions, and we're here to help.


FAQ City: The Story Behind Charlotte's Gold Man Statue

For decades, a four-foot gold statue has stood at the intersection of Queens and Providence roads in Charlotte, his right index finger extended. Sometimes he's dressed up for sporting events or weddings at the Methodist church next door. For an extended period beginning September 2017, he disappeared from the intersection, leaving only a few patches of monkey grass where his pedestal stood.


FAQ City: Your Questions About Unemployment And Stimulus Checks Answered

We're now more than a month into the coronavirus crisis in North Carolina with still no end in sight, and the number of people out of work continues to climb higher and higher. According to some estimates, the U.S. unemployment rate could touch 16% by July -- higher than at any point since the Great Depression.


FAQ City: What You Can And Can't Do Under North Carolina's Stay-At-Home Order

Hard to believe that just a month ago, the Charlotte area was still gearing up for all the usual springtime events. Our kitchen calendars still had spaces blocked off for college commencement, spring break, and opening day at the ballpark. Perhaps you were planning to hit the gym or the hair salon to look good for summer. Now, that's all out the window amid a fast-moving pandemic and a statewide stay-at-home order issued by North Carolina's governor.


FAQ City: Is It Coronavirus Or COVID-19? Answering Your Questions About The Pandemic

The tumult caused by the coronavirus this week has many WFAE listeners writing into our newsroom with questions about the unfolding pandemic. For instance, "Why do news anchors alternate between saying coronavirus and COVID-19?" "Is there a difference between quarentine and isolation?" "What should I do if I think I have the coronavirus?"


FAQ City: What's Up With Those Mobile Police Towers?

Maybe you've seen one in a parking lot at Walmart, or outside the mall during the holidays. A keen-eyed television viewer might spot them among the crowd at the Super Bowl, or in Times Square on New Year's Eve.


FAQ City: Shhhh! Where Is The Quietest Spot In Mecklenburg County?

Living near the city can be loud. Really loud. Even though we can tune the noise out after a while, the constant racket can have serious effects on our health and our environment. That might be why WFAE listener Katrina Lee wrote to FAQ City asking where she might find might Mecklenburg County's quietest outdoor spot.


FAQ City: What Are All Those Black Poles Popping Up In Charlotte?

A crop of new utility poles and wires is starting to appear around Charlotte. You've probably sped right by them and barely noticed. These poles are black metal, about the size of a wooden utility pole, with a strange cylinder on top. And those wires — you see them hanging from utility poles, or sticking up out of the grass along the roadside. What could all this work be?


FAQ City: Fact Or Fiction? Local Legend Says Concord, NC, Is Built Atop Ancient Volcano

For years, people in Concord have heard tale that the city is built on a volcano. An ancient volcano, actually, that once spewed molten lava across the prehistoric piedmont.


FAQ City: Why Do Flights Out of Charlotte Cost So Much?

When was the last time you booked a flight out of Charlotte Douglas International Airport? How much did you pay? It's great to have a busy airport, where you can get a direct flight to just about anywhere. But sometimes it can be tough on your pocketbook.


FAQ City: The Miracle Of Hickory

How do you respond to tragedies? We all face them periodically over the course of our lives. Sometimes there's little we can do to remedy the situation. Other times, we're given the opportunity to fight back. This week on the FAQ City podcast, we examine the story of how one small North Carolina town faced the threat of a polio epidemic in the 1940s, and turned the moment into a story of small town solidarity.


FAQ City: Why Do Sidewalks End? Examining Charlotte's Sidewalks To Nowhere

If you do a lot of walking in Charlotte, perhaps you've had this experience before: You're strolling along the side of the road, the kids are in the stroller or perhaps Fido is tugging on the leash, and suddenly, the pavement beneath your feet comes to an abrupt stop. Where did the sidewalk go?


FAQ City: Caps On Or Caps Off? Your Recycling Questions Answered

We get it: Recycling can be confusing. Do you keep the bottle caps on plastic water bottles or take them off? Should you break down cardboard boxes before putting them in the bin? What about office paper with staples? Do you have to take the staples out?


FAQ City: How Do I-77 Express Toll Lanes Work And Who Has To Pay?

The Interstate 77 Express Lanes have been under construction for four years north of Charlotte. The toll lanes are now open on all 26 miles between Interstate 277 and Exit 36 in Mooresville, and drivers have all kinds of questions about how they work.


FAQ City: Where Can You Find Pastries From 'The Great British Baking Show' In Charlotte?

Editor's note: A version of this story was originally published in April 2019. So you've finally binged all of "The Great British Baking Show" on Netflix, and now you're left wondering how to get some of those scrumptious-looking baked goods. But what bakery in Charlotte carries hazelnut dacquoise or kouign-amann?


FAQ City: Is Queens University Really Haunted?

Editor's note: A version of this story was originally published in October 2018. Not long ago, two of our listeners wrote in wondering about paranormal hotspots in the Charlotte area. Does Charlotte have local ghosts? Is the city haunted by the supernatural? According to some students and longtime faculty at Queens University, the answer might be yes.


FAQ City: The Weird And Smelly History Behind Charlotte's 'Poo Tracks'

Editor's note: A version of this story was originally published in December, 2018. WFAE listener Chappy Garner has been mountain biking for about five years, and one of his favorite spots in Charlotte is the Backyard Trails — a 12-mile network of twisty, turvey paths winding through 140 acres of woods in south Charlotte.