Private Club Radio Show

Ever wondered how private clubs maintain their exclusivity and reputation? This episode promises to uncover the secrets behind effective member vetting practices with UK investigative journalist Seth Thevoz and member vetting expert Paul Dank. We kick off by contrasting club management practices between the US and Europe, focusing on the invaluable role of thorough background checks and the influence of data protection laws. Our guests share captivating insights into the challenges UK club managers face when seeking guidance from American conventions, all while navigating the more informal nature of their local associations. Join us as we dive deep into the essentials of member vetting, crucial for preserving a club’s integrity and harmony. Seth shares international anecdotes from London, while Paul highlights the significance of meticulous vetting processes to prevent future issues. We tackle the complexities of expelling controversial members and the difficulties in gathering reliable information, particularly for international applicants. Gain a better understanding of how clubs in different regions approach governance and member vetting to maintain their esteemed reputations. In this comprehensive episode, we also explore the evolving dynamics of club membership vetting. Learn about the importance of distinguishing vetting from recruiting functions, and the necessity of robust data retention policies to protect sensitive information. We delve into the role of Open Source Intelligence (OSINT) in modern investigative practices, drawing parallels with academic research methods. Whether you’re a club manager or simply intrigued by the mechanisms of exclusivity, this episode is packed with valuable insights and practical advice. Don't miss out on this thorough exploration of club governance and member vetting practices across continents! Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered how to effectively manage a board that frequently changes members? This episode takes you through tried-and-true methods for building robust relationships with board members, featuringRyan Doerr, President of Strategic Club Solutions. Ryan brings his expertise to our discussion, sharing practical strategies for thorough preparation, managing up, and engaging key stakeholders like the president and executive committee. Learn why boards often fall into the trap of micromanagement and how tools like the RASCI matrix can demystify roles and responsibilities, ensuring smoother operations and stronger governance. We also delve into the delicate balance of confidence and humility in leadership, drawing from Ryan’s extensive experience to provide actionable advice for any leader looking to strengthen their approach. We wrap up with insights into strategic planning, proper onboarding of board members, and the importance of internal PR campaigns to secure member support for significant projects. For more of Ryan's expertise and to learn about the RACI Matrix, head over to strategicclubsolutions.com or connect with him on LinkedIn. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Starting his career as a busboy and climbing to become a key leader in the private club industry, Jay Hingsbergen, the General Manager of the University Club of Cincinnati, shares his incredible journey and the invaluable lessons he has learned along the way. We dive into the resurgence of city clubs and the intricate art of creating successful programming that captivates members, emphasizing the importance of mentorship and long-term dedication in this unique field. Jay brings fresh insights into navigating leadership roles within longstanding institutions. Discover how he blends modern trends and technological advancements to attract a younger crowd while maintaining a cost-efficient operation. From enhancing social offerings with top-tier sommeliers and mixologists to leveraging a fractional economy for specialized professional services, Jay reveals how external expertise can revolutionize the member experience and foster internal staff development. This episode is packed with actionable strategies and real-life examples. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Discover how a groundbreaking algorithm is transforming the world of private golf clubs! Jason Becker joins us to reveal how Golf Life Navigators is revolutionizing membership matchmaking by aligning clubs with members who share similar preferences and needs. Inspired by the success of dating algorithms, GLN's tool enhances club culture and reduces attrition rates, providing unparalleled exposure for clubs nationwide. With an impressive track record, Golf Life Navigators has already assisted 55,000 people in finding their ideal clubs, particularly in the popular Sunbelt regions. Curious about how clubs can maintain a steady pipeline of qualified leads? We unpack GLN's subscription-based program, which has received rave reviews from clubs of all sizes. With features like "Feature Club Friday" e-blasts and customized microsites, GLN ensures clubs stay visible and connected with prospective members 24/7. Listen as we explore how this innovative approach is a game-changer for membership directors, integrating seamlessly into their existing marketing strategies to boost membership and club visibility in a competitive landscape. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Crafting a leadership brand is more than just a buzzword—it's about executive presence, storytelling, and ethical clarity. Ever wondered how to stand out in the competitive world of hospitality, particularly in the exclusive private club sector? This episode promises to unlock the secrets of personal branding with insights from Tom Wallace from KKW. We dive into the essence of what makes professionals like chefs, CFOs, and leaders unique, and how they can convey their singular qualities to land top-tier positions. With 2025 around the corner, discover why your LinkedIn profile might be your most powerful tool yet in showcasing your professional identity. Listen to personal stories and valuable advice that stress the importance of hard work, a love for people, and maintaining a positive attitude over traditional education credentials. Learn how these elements, combined with a robust personal brand, pave the way for a thriving career in hospitality. Tom Wallace emphasizes the need for confidence, consistency, and a clear set of non-negotiables. We also tackle the potential pitfalls of social media and the importance of maintaining a professional online presence. Learn how to communicate effectively with concise, logical messaging, and understand why brevity can be your ally in professional settings. This episode is packed with actionable tips to help you navigate the intricacies of personal branding and leadership in today's hospitality landscape. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Join us as we sit down with Paul Dank from MemberVetting.com to uncover the crucial balance between maintaining high standards and ensuring a welcoming, inclusive environment for all members. We'll demystify common fears surrounding stringent vetting practices and clarify how transparency and fairness can help clubs avoid potential legal issues while fostering a secure community. Paul Dank shares valuable insights into how clubs can articulate their reasons for member denial without crossing the line into discriminatory practices. We'll explore real-world cases, such as the Crumbley trials, to illustrate the necessity of understanding a potential member's character in protecting the club's reputation. This discussion is indispensable for anyone involved in the governance and management of private clubs, as it underscores the importance of aligning new members with the club's decorum policies, ensuring both legal safety and a positive environment for everyone. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

This episode is a doosey and we have the wonderful Alfredo Hildebrandt, General Manager and COO of Lakewood Country Club. Discover how honesty, a fun yet productive work atmosphere, and choosing the right boss can transform your career. Alfredo's inspiring journey from the hotel industry to a leading role in private clubs is packed with valuable insights and practical advice, emphasizing the power of mentorship and strategic career moves. Explore the art of building world-class hospitality teams with insights that go beyond traditional hiring practices. Learn from personal experiences and the invaluable mentorship of Chris Hampton, as we discuss the importance of recruiting compassionate and genuinely hospitable individuals. Understand how we managed to hire exceptional mid-level managers without even advertising, leveraging the strength of connections and fostering a legacy of excellence. Get ready to be entertained with the unique "Lakewood Pride bling" tradition that awards employees with a large, spinning chain for outstanding achievements. This motivating and fun initiative not only enhances staff morale but also creates a welcoming environment for club members and their families. Alfredo shares his wisdom and key lessons learned over his impressive career, making this episode a must-listen for anyone in the hospitality industry. Don't miss out—like, share, and subscribe, and sign up for our newsletter at privateclubradio.com for the latest updates and exciting content. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered how to transform your golf or country club's online presence from dated and drab to sleek and sophisticated? Join us as we sit down with Danielle Chavez, founder of Club Design Studio, to uncover the secrets of modernizing graphic design for elite private clubs. Say goodbye to the clip art of yesteryear and embrace contemporary aesthetics with actionable tips for redesigning websites, landing pages, and digital assets. This episode is a must-listen for anyone involved in upscale club branding and digital communication. Discover the latest design trends that luxury clubs are adopting, emphasizing minimalist and elegant aesthetics. Danielle shares her expertise on the power of white space and concise content, offering strategies for achieving a high-end, polished look. Plus, we highlight indispensable digital tools that can revolutionize club operations and communication. Elevate your productivity and streamline processes with insights from this comprehensive guide to enhancing both the appearance and efficiency of your club. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered what it takes to orchestrate a seamless experience at one of the most iconic magic clubs in the world? Join us as we uncover the fascinating journey Hervé Lévy, CCM, CCE, the mastermind behind the operations of the Magic Castle. From his beginnings at the Griffin Club, where he led a $25 million renovation, to his current role as General Manager and Chief Operating Officer at the Academy of Magical Arts, Irv shares the secrets and strategies that keep the magic alive for 550 nightly guests. Learn how he navigates the unique challenges of managing 200 employees in a meticulously programmed environment and the innovative solutions he implemented to enhance internal communication and staff relations. In this captivating episode, we dive into the daily intricacies and unexpected surprises of running a prestigious and busy magic club. Hervé reflects on his extensive career transformation, offering insights into his transition from hotels and restaurants to the world of private clubs. Discover the importance of detailed planning, the orchestration needed for smooth guest experiences, and the pivotal role of an HR department in maintaining operational harmony. This is a must-listen for anyone interested in the behind-the-scenes magic of club operations and the leadership genius who has revolutionized every club he has touched. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

We then dive into an engaging conversation with Joe Trauger from the National Club Association (NCA) to explore the invaluable role the NCA plays in advocating for private clubs through top-notch education and governance practices. Excited to hear some surprising stories from Joe Trauger about his deep connection with Green Day? You're in for a treat! Joe reminisces about how Green Day once rocked his college basement in Mankato and shares memorable anecdotes about Billy Joe Armstrong's close ties to the local community. We chat about the electrifying live shows of Green Day and Foo Fighters, emphasizing their exceptional fan interactions and the joy they bring to audiences. Switching gears, we tackle the serious business of current legislative activities in Congress, focusing on appropriations and the Department of Homeland Security's H2B visa policy. We discuss the efforts to secure more supplemental visas for seasonal employers and the competitive nature of this process. Additionally, we navigate through the latest regulatory changes, including new overtime rules, upcoming regulations from the Occupational Safety and Health Administration, and the complexities of club membership fees. Stay tuned for updates on the private club industry and exciting upcoming events from the NCA. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Send us a Text Message. Ever wondered how private clubs can uphold rigorous member vetting standards without falling into the trap of discrimination lawsuits? We promise you'll walk away with actionable insights on maintaining transparency and fairness in your membership process after hearing from our guest, Paul Dank of Kenniscom. Listen as we dissect the balance between detailed vetting and legal compliance, ensuring your club treats all applicants equally and objectively. Learn why the real threat isn't stringent vetting but actual discrimination, and how fact-based processes can safeguard your club from legal risks. Join us as we clear the air on common misconceptions about discrimination lawsuits tied to member vetting. Paul Dank shares expert advice on why objective standards and consistent practices are your club’s best defense against claims of unfair treatment. Discover Kenniscom’s advanced strategies for refining vetting procedures and gain practical tips to elevate your club's membership standards. This episode is a treasure trove of knowledge for anyone involved in private club management—don't miss out on these essential insights! Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered what it takes to manage a prestigious private club? Join us as we spotlight Kane Pappas from Fairleigh Dickinson University, who opens up about the unique educational journeys available in club management. Kane shares how hands-on experiences and visits to elite clubs, supported by the Club Foundation and the New Jersey Club Managers Association, are integrated into the hospitality program to give students a taste of real-world operations. You'll gain insights into how these practical learning opportunities are shaping future leaders in the industry. The episode doesn't just stop at academic experiences; it also highlights Kane’s fascinating 20-year career path rooted in hospitality and education. From discovering the vibrant field of hospitality and tourism management in 2004 to working at iconic venues like Giant Stadium and Meadowlands Racetrack with Aramark, Kane’s journey is a testament to the importance of hard work and authentic connections. Now, as an educator, Kane is passionate about mentoring students, helping them navigate their own professional journeys with invaluable industry insights. We also tackle the evolving landscape of higher education in the wake of COVID-19. Hear firsthand how students and faculty adapted to online and hybrid learning models, overcoming initial struggles to find innovative solutions. And for a personal twist, discover Kane’s fervent love for classic cars. We explore her involvement with the Rad Collection car dealership and how she blends her automotive passion with her professional life. This episode is packed with stories and lessons that are sure to inspire both current students and seasoned industry veterans. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

How do golf clubs in the UK and the US stack up against each other? Join us for an enlightening conversation with Leighton Walker, General Manager of Cirencester Golf Club in England and co-host of Golf Talk UK, as he shares his expert insights on the contrasting landscapes of golf club experiences on both sides of the pond. We'll uncover why UK clubs often boast lower membership fees and joining costs, making golf more accessible to a broader audience, including youngsters. Meanwhile, in the US, the bar is set high with premium service quality expectations. This episode promises to enrich your understanding of the cultural and operational differences defining the private golf and country club scene. The value of career diversity takes center stage as we discuss the unique growth paths within the golf club management industry. From small clubs in Australia to member-owned clubs in the UK, gaining experience across diverse roles can significantly enhance one's adaptability and expertise. Leighton shares his personal journey, transitioning from part-time management to growing a successful podcast brand, and highlights the critical importance of mentoring and training in shaping a fulfilling career. We also demystify the role of a Secretary Manager and its varying responsibilities across different countries, providing a comprehensive view of this pivotal position. Inclusivity and modern trends in golf club management are also key topics in this episode. Leighton talks about innovative ideas to boost member engagement, such as offering free lessons by PGA professionals, and emphasizes the significance of incremental improvements in club services. Learn about the challenges of measuring these initiatives' impact and how they can lead to greater member satisfaction and retention. Finally, we delve into the evolution of our own golf industry podcast, a valuable platform for learning and networking, with exciting plans to expand into live discussions and interactive formats. Don't miss out on these insights and more in our latest episode! Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Join us for an insightful conversation with Steve Salzman, GM and COO of the Club of Carlton Woods, as we uncover his methodologies for transforming the club’s food and beverage offerings. By hiring a CEC certified executive chef, Steve has introduced unparalleled quality and service, fostering an environment where member pride and satisfaction soar. Learn how the thoughtful care of members' guests translates into a rewarding atmosphere for everyone involved, making the private club industry a fulfilling field for professionals. Discover the secrets behind creating memorable club member experiences as we dive into the importance of empowering team members. We'll share riveting anecdotes about the magic that happens when employees are freed to make member-centric decisions. Listen as we discuss the journey of building a world-class culinary team at Carlton Woods, featuring insights from certified master chef Russell Scott. With stories of mentorship and leadership, this episode emphasizes the importance of nurturing personal connections and maintaining high standards to deliver exceptional dining experiences. Don’t miss out on these transformative strategies that can set your club apart. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

We sit down with Ralph Edmonds from Evansville Country Club. Ralph’s journey from sous chef to general manager is a masterclass in flexibility and adaptability. Discover how he’s handled unexpected challenges and hear his invaluable advice on member relations while keeping up with industry trends. Join us for an in-depth exploration of Ralph's remarkable career path, starting from his early days at Pine Hollow Country Club in 1998. We traverse his experiences across prestigious hotels like the St. Regis and Sheridan Park Avenue, and his pivotal move into country club management. Influenced by his Italian upbringing and his mother’s work in diners, Ralph’s story is a testament to how passion and dedication can lead to a fulfilling career in general management. From the evolution of club management careers to the unique hurdles faced in smaller cities, Ralph shares his firsthand experiences and insights. Learn how technological advancements have reshaped operational dynamics and member expectations over the past two decades. Don’t miss the engaging conversation on the logistical challenges and labor pool limitations, Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

In this episode, we delve into the hidden world of ghost accounts with Paul Dank from Kennis / MemberVetting. Ghost accounts are anonymous social media profiles that allow individuals to engage in behaviors they wouldn't normally display under their real names. Paul explains how the anonymity of these accounts can lead to negative and harmful behaviors, such as hate speech and inappropriate content, which can severely impact the reputation and harmony of private clubs. Paul shares real-life examples of how these ghost accounts have been used to spread negativity and how Kennis has successfully identified them. From a police chief spreading disinformation to individuals posting inflammatory content, the episode highlights the varied and sometimes shocking nature of these anonymous profiles. The discussion emphasizes the importance of clubs being aware of these accounts, as potential members may hide behind them, presenting a polished image while engaging in damaging activities online. To safeguard the integrity of their communities, private clubs must prioritize fact-based member vetting. Kennis offers specialized services to uncover these ghost accounts, ensuring that clubs can make informed decisions about their memberships. For more information and to learn how Kennis can help protect your club, visit Membervetting.com. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

What does it take to manage a golf club through economic highs and lows, and how do you keep the greens vibrant despite unpredictable challenges? Join us for a captivating chat with Mark Iwinski, General Manager and COO of Old Corkscrew Golf Club, as he walks us through his remarkable journey since the club’s construction in 2005. From the economic downturn that struck shortly after its opening to the influx of new members who saw opportunity amidst adversity, Mark's insights provide a unique look at the resilience needed in the golf club industry. Mark peels back the curtain on the staffing issues, operational hurdles, and surprising setbacks—like the mysterious halt in greens growth last year. Despite consulting with experts, the cause remained elusive, yet the club's strategic choices and resilience led to a full recovery. Mark's stories underline the importance of adaptability and determination in overcoming the unpredictable nature of the business. We also explore the fascinating evolution of Old Corkscrew Golf Club, from its origins to its current hybrid model, balancing a small membership with public access. Mark shares his personal philosophy and joy in the semi-private club environment. This episode offers a deep dive into the shifting dynamics of private golf club membership and management, enriched by Mark's nearly two-decade tenure at Old Corkscrew. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Join me, Denny Corby, as I sit down with Josiah McKenzie, host of the Hospitality Daily Show podcast, to uncover the secrets of elevating hospitality through empathy, adaptability, and exceptional service. We discuss the critical need to reconnect with the core mission of hospitality and how listening to guests' evolving expectations can set businesses apart. From legacy hotel groups to innovative new ventures, learn how personalized service continues to be the differentiator in a competitive landscape. We explore how hospitality aligns with the essentials of Maslow's hierarchy of needs, emphasizing the importance of solidifying the basics before introducing creative enhancements. Emerging trends such as the rising value of in-person interactions and community-focused offerings in the age of AI are also examined, providing a comprehensive outlook on the future of hospitality and club management. Finally, Josiah and I delve into the wisdom of hospitality literature and influential industry figures, including Danny Meyer's "Setting the Table" and Chip Conley's journey with Joie de Vivre Hotels. We highlight the powerful role of a multi-generational workforce and the importance of continuous learning in effective leadership. FThis episode is packed with valuable takeaways and practical advice for anyone looking to thrive in the ever-evolving world of hospitality. Tune in, share, and subscribe for a wealth of knowledge and inspiration. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered how golf can be a game-changer for nonprofits? Join us and Eric Sedransk shares his journey from Wall Street to creating Member for a Day, a groundbreaking platform transforming charity golf auctions. Eric opens up about raising over $7 million by offering unique golf experiences, collaborating with celebrities like Ken Griffey Jr., Bill Murray, and Brian Littrell of the Backstreet Boys. Through his determination and innovative approach, Eric is revolutionizing the traditionally fragmented charity auction space and inspiring real change. Discover how Eric's passion for golf and philanthropy led to the revival of the First Tee of Savannah, raising over half a million dollars and engaging young golfers. Eric dives into the challenges of coordinating schedules with busy pro athletes and celebrities, and the incredible impact exclusive golf clubs can have on charitable causes. Learn about his dream golf foursome and the future aspirations for Member for a Day. This episode is packed with insights on harnessing the power of golf to drive meaningful social impact. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Step into an exclusive journey with Denny Corby and General Manager Jeffrey Savage at the picturesque North Sound Golf Club in Grand Cayman. As we stroll through the vibrant greens, we'll dive into the heart of managing a private golf club, where every swing and smile is part of our diverse global family. Join us as we chat about the unique blend of UK golf pros and the colorful expat community that makes our club shine. Jeff will share personal stories that bring our club's community spirit to life, from the laid-back island lifestyle to the perks of living and playing in paradise. It's not just about the game—it's about the friendships, the laughter, and the shared moments that make every day at North Sound Golf Club special. Follow us on the socials Private Club Radio Instagram Private Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin