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Sand Creek Country Club Profile - PCR 147

On this episode we profile Sand Creek County Club. You'll learn what it was like for the club's staff to go through an ownership transition. You'll also learn what changes the club has gone through since the transition. Also on this episode Gabe gives his advice on why your club's website may not be performing as well as it should. You'll get two important things to look out for and the simple change you can make to fix it.


Andy Brown Toro - PCR 146

Many clubs are trying to do more with less. Andy Brown comes on to tell us how Toro is allowing clubs to do this. He shares some of the sustainability efforts the Toro Company is rolling out to help clubs save both natural resources and club resources.


Ryan Doerr, Strategic Club Solutions - PCR 145

On this episode we chat with Ryan Doerr of Strategic Club Solutions. You'll learn about Strategic Planning 2.0 and why clubs need to have a strategic plan for the long term sustainability of the club. You'll learn what makes the methodology different and You'll hear some success stories Ryan's clients have had and he shares a great tip on the hiring process for boards and managers. During his 20 year career of managing Clubs for companies, owners, & members, Ryan was sought after for his...


Andy Brown, Toro

Last year's Club Leadership Summit was an extraordinary meeting of the minds in the golf and country club business. With the Summit approaching again this year, we dipped into the archives to bring you Andy Brown of Toro. Andy discusses course maintenance trends happening in Europe, Africa and the Middle East. You'll learn about the innovations and new technologies coming out of Toro. Visit for more information on their golf equipment line.


Mike Morin, Club Benchmarking- PCR 143

Mike Morrin of Club Benchmarking joins us to discuss a new survey on employee engagement. You might be shocked to find out some of the early insights that have come back from the survey. What benefits are employees looking to receive? What gets them motivated? We’ll discuss this and more during Mike’s interview. Visit to learn more. We also chat with Norm Spitzig on this month’s edition of Master Class, presented by Master Club Advisors. Norm shares his thoughts...


Torbjorn Johansson, CMAE - PCR 142

Torbjorn Johansson, Director of Education for the Club Manager's Association of Europe, joins us to talk about the state of the industry in Europe and the Middle East.


Stephen Jubb & Brad Steele - PCR 141

Stephen Jubb of the National Alliance for Accessible Golf joins us on this week's episode. Stephen will share the history of the organization and the importance of accessibility and inclusion in the game of golf. You'll learn how clubs can be more welcoming to individuals with disabilities and find resources to assist with accessibility and inclusion. The National Alliance for Accessible Golf (Alliance) is the leader in inclusion— working to ensure the opportunity for all individuals with...


Michael Ponzio, Medinah - PCR 116

On this episode we chat with Michael Ponzio, the executive chef at Medinah Country Club just outside of Chicago. Medinah is a historic and famous golf course, having hosted numerous major championships. Recently however, they’ve become equally famous for their culinary creativity. From tapping maple trees to building a chicken coup on site, Medinah has been leading the way in private club culinary creativity. We’ll get a first hand take from Michael about what went into some of these...


The Inbox - PCR 115

Rick Coffey and Gabe Aluisy tackle membership and marketing questions from professionals and #clubchangemakers around the world.


How to Put on Great Club Events - Denny Corby - PCR 114

Great events don't happen by accident. In this episode we'll chat with Denny Corby, to find out what ingredients make up the perfect event mix. You'll find out some ways to increase member engagement and attendance as well as how to make sure everyone is talking about your event when they leave. Denny is The Club Entertainer, and he brings a unique comedy and magic show to clubs around the country. You'll learn about Denny's show and how you can book him to wow your members. He's also go a...


Brian Friederichs - PCR 113

On this episode we chat with Brian Friederichs of Capstone Hospitality. Capstone is an industry-leading sales & staffing firm specializing in membership sales for private clubs. You'll find out what Brian saw at clubs while playing on tour as a professional golfer. We'll discuss why Clubs struggle to get new members, and Brian's unique solution. In addition, Brian will share one thing clubs can do immediately to increase membership sales. Learn more at Also on this...


Michael Wells, Carnoustie - PCR 112

Michael Wells, Chief Executive of Carnoustie Golf Links joins us on this episode. Carnoustie will host the Open Championship in 2018 and you'll find out what preparations for a major championship are like. Michael just happens to be one of the world's leading experts on tournament prep as he previously worked as the R&A's Director of Championship Staging. Carnoustie claims to be the world's most challenging course. You'll find out why Michael believes that's the case on this episode. We'll...


Justin Baer, Member Text -PCR 111

On this episode, Justin Baer of Member text joins us to discuss his new technology. Member Text is a new way to communicate with your members to send them timely updates. With text messages having much higher open and response rates than email, your members are more engaged and connected than ever. Learn all about the features of Member Text and how your club can get setup. Brad Steele also joins us on an edition of Club Perspectives, presented by the National Club Association. Brad gives us...


Club Board Professionals - PCR 110

In this episode we'll discuss the survey results that Club Board Professionals conducted on board best practices. We're joined by the team of Joseph Abely and David Duval from Club Board Professionals. Together with Condon O’Meara McGinty & Donnelly, CPA’s, they surveyed over 100 private clubs from around the country.


Emerging Club Trends With Jackie Carpenter - PCR 109

On this episode we’re joined by Jackie Carpenter, editor of Private Club Advisor. Private Club Advisor is a monthly newsletter highlighting trends and news in the industry each month. Jackie had so much value to bring last year that we’ve brought her back for a repeat performance here on Private Club Radio. Jackie and Gabe discuss emerging trends within the private club industry. Topics they cover include golf trends, food and beverage trends, wellness trends as well as member engagement...


Brad Rudover, Country Club X - PCR 108 - Auphonic

On this episode we are joined by Brad Rudover, founder of Country Club X. It's a first of its kind country club - completely digital. Members around the country and even around the world can connect with each other for reciprocal privileges at their respective clubs. Find out about this new technology and hear Brad's story on how Country Club X was developed. You'll learn why Brad thinks this system can benefit your club and your members.


The Art Of The Interview & Jim Butler Of Club Benchmarking - PCR 107

Looking for that next dream job and want to Ace the interview? We'll give you tips on today's episode. Norm Spitzig of Master Club Advisors joins us to give us his best advice in The Art of the Interview. We're also joined by the new CEO of Club Benchmarking, Jim Butler. He'll tell us about the exciting new developments happening at Club Benchmarking and some of the new insights their data is gleaning.


Private Club Turnarounds With Michael Crandal - PCR 106

Michael Crandal, CNG is a private club turnaround specialist. On this episode we'll pick his brain and get a recipe for success. We'll discuss some common problems facing private clubs today. We'll also identify some potential hazards and road blocks that a new GM should look for when starting a new position. If you're coming into a new position, you will learn about some warning signs that you should look out for in a club's governance and particularly the board. Michael will share some...


Club Leadership Summit Part 2 - PCR 105

Live from The Club Leadership Summit in Belfast, Northern Ireland we chat with Rob Bray, Chief Executive of Edgbaston Priory Club and Mark Marais of Chakka Travel and Sport Changes Life.


2018 Resolutions, Henry Wallmeyer & Gary Collins - PCR 104

New year resolutions. We all make them, but how often do we follow through? Commitments we make tend to fall by the wayside if there is no accountability. You can change that this year by taking advantage of a special gift to PCR listeners. Henry Wallmeyer joins us to wrap up the 2017 federal and state legislation initiatives that the NCA is tracking. We also find out what issues will be important for private clubs in 2018. We'll also get a preview of the 2018 National Club Conference which...