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Airlines Confidential Podcast

Education Podcasts

Hosted by Ben Baldanza - former CEO Spirit Airlines & Chris Chiames - 30+ year airline/travel industry veteran. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

Hosted by Ben Baldanza - former CEO Spirit Airlines & Chris Chiames - 30+ year airline/travel industry veteran. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

Location:

United States

Description:

Hosted by Ben Baldanza - former CEO Spirit Airlines & Chris Chiames - 30+ year airline/travel industry veteran. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

Language:

English


Episodes

Episode066/2021-01-13

1/13/2021
Welcome Ben's new Co-Host Chris Chiames; Can Chinese state-owned Comac succeed in the USA? Ryan Air's covid ad campaign; Listener question on SkyWest's; Should the people who stormed Capitol Hill be banned from flying? and is Alexandra's complaint about Alaska rebooking her and not letting her take her cats onboard - "Fine or Whine?"

Duration:00:30:37

Episode065/2021-01-06

1/6/2021
Seth with a big announcement; We welcome Chris Chiames to the podcast; A look at how holiday travel went; Listener questions: Is a 717 or 757-Max in our future? Did Boeing actually benefit from corner cutting? and Richard in Houston has a complaint about Delta Comfort-Fine? or Whine?

Duration:00:46:09

Episode064/2020-12-30

12/30/2020
Wishing you a Happy New Year! A listener question: Is the Saint Louis airport going away? What is United currently flying from St Louis and what makes hubs succeed or fail? Another listener asks: Is the FAA too cozy with Boeing regarding the 737 Max? and a "Fine or Whine" complaint that's a very clear Fine!

Duration:00:35:59

Episode063/2020-12-23

12/23/2020
This Week: Jet Blue new flight destinations including Miami? Did one airline accidentally match another airline's business class pricing mistake? Insider trivia: What is the "through flight assignment model"?and a baggage compensation complaint in India - Fine? or Whine?

Duration:00:42:11

Episode062/2020-12-16

12/16/2020
This week: 2020 Holiday travel; Aircraft financing; The logic of flight numbers; A complaint about Aeromexico - Fine? or Whine? and is Covid isolation good for redheads?

Duration:00:35:30

Episode061/2020-12-09

12/9/2020
This week: Special guest Chris Sloan from The Airchive; The 737-Max takes flight again. How will people feel about flying on it? Why does Delta have multiple Midwest hubs? What's the business structure of airline alliances? and Seth has a complaint about Spirit...is it Fine? or a Whine?

Duration:00:40:54

Episode060/2020-12-02

12/2/2020
This week: Airlines & the distribution of the covid vaccine; Does one airline actually taxi faster than other airlines? A passenger gets arrested while behaving badly; and a complaint about KLM ticket change charge - Fine? or Whine?

Duration:00:40:27

Episode059/2020-11-25

11/25/2020
This week: An Asiana - Korean Air merger? An update of the AA rules around heavy wheelchairs; Letter grades on how individual airlines are handling the covid situation from a business & customer perspective; and Charlene says her United plane was dirty and she felt unsafe...Fine? or Whine?

Duration:00:43:57

Episode058/2020-11-18

11/18/2020
This week: Southwest adds to their 737 Max fleet; A flight attendant behaves badly; A weight limit for wheelchairs? and a complaint about United asking for proof of death.

Duration:00:44:22

Episode057/2020-11-11

11/11/2020
This week: Saluting all Veterans; Current opportunities in the airline industry; Do exclusive gate deal for airlines still exist? Anthony with a complaint about a paid boarding upgrade on Southwest - Fine? or Whine?

Duration:00:38:21

Episodee056/2020-11-04

11/4/2020
This week: Will holiday travel demand return? First-ever Southwest layoffs? How long will passengers who refuse to wear a mask be banned from flying? Passengers Behaving Badly...on Spirit; and is a Frontier pricing complaint Fine? or a Whine?

Duration:00:39:40

Episode055/2020-10-28

10/28/2020
This week: Lots o' listener questions and corrections; Do emergency operations differ between airlines? The deal on Southwest at Love Field; Cousin Ross the pilot clears up some info on turbulence; Why is Delta still flying a 767-400? and a complaint about Copa Airlines-Fine? or Whine?

Duration:00:38:08

Episode054/2020-10-21

10/21/2020
This week: TSA one-day passenger count hits 1 million; Southwest breaking into United territory; A passenger behaves badly yelling and coughing on EasyJet; and in Fine or Whine, the passenger blames the pilot for turbulence.

Duration:00:33:54

Episode053/2020-10-14

10/14/2020
This week: Recorded LIVE on stage at the Boyd Group IAFS in Cincinnati with special guest Mike Boyd. Southwest's surprising moves; What changes in the industry will be perminent?; Study: Airflow IN the aircraft; & a Passenger Behaving Badly on Allegiant.

Duration:00:27:18

Episode052/2020-10-07

10/7/2020
This week: Airline network moves; What's Jet Blue up to in Newark?; Passengers behaving badly; Pam in Palm Beach with a very legit complaint. Attending the Boyd Group IAFS? We'll see you in Cincinnati next week.

Duration:00:43:40

Episode051/2020-09-30

9/30/2020
This week: Is American close to an employee deal? How does that timing work with a government bailout? A follow up on DC restricted airspace; More about the value of frequent flier programs; and listener questions and comments.

Duration:00:42:35

Episode050/2020-09-23

9/23/2020
The week: Some of the economics of frequent flyer programs; A listener question about restricted airspace around the Whitehouse; A complaint about Delta Comfort Plus; and Ben discovers some "other" Seth Kaplans.

Duration:00:45:02

Episode049/2020-09-16

9/16/2020
This week: Is United staffing sports charters with flight attendants based on looks?; Airport codes followup with much listener input & the story on BWI; Seth on ease of refunds; and a customer complaint about AA in "Fine or Whine".

Duration:00:44:04

Episode048/2020-09-09

9/9/2020
This week: Ch-Ch-Ch-Changes fees changing; Why would Southwest be launching service in Miami?; How does an airport change it code?; A listener question about new service to Orange County; and a listener complaint about a Delta change fee - Fine? or Whine?

Duration:00:39:16

Episode047/2020-09-02

9/2/2020
This Week: The roller coaster trends in new bookings; It is getting riskier or safer to fly?; More about the middle(seat); Passengers behaving Badly; and "The gate agent said OK but I still got charged!" Fine or Whine?

Duration:00:41:24