Windshield Time

Education Podcasts

Windshield Time, formerly known as The Service Contractor Radio Show is a podcast dedicated to home service technicians and salespeople. Your host, Chris Elmore will be there for you during your windshield time (or whenever you have time to listen!)...

Episodes

How to Get Through a Long Day of Service Calls Without Burning Out

The 3 Cs Every Technician Needs: Competence, Confidence, Control

How to Stop "Too Expensive" From Killing the Sale

The 30 Minutes That Decide Every Service Call

How to Get Customers on Your Side in the First 15 Minutes

Stop Diagnosing the Complaint. Diagnose the System.

The Real Reason You're Losing Sales as a Technician (It's Not Your Skills)

You're Losing Money Before You Knock on the Door (Here's Why)

How to Handle Any Customer Objection (Using Skills You Already Have)

Stop Showing All 4 Options at Once (Here's Why You're Losing the Sale)

Why Customers Push Back on Your Recommendations

The One Question That Reveals How Technicians See Their Job

Technicians: Your Job Isn't to "Just Fix it"

What Business Owners Really Want from Technicians (Joe Bates from Northern Air Plumbing & Heating)

Why Service Calls Stall After Diagnostics (and What to Do Next)

How to Document a Service Call (And Why It Protects You)

What Technicians Miss Without a Diagnostic Checklist

Why Self-Improvement Fails for Most Technicians

When Holiday Grace Runs Out: The Reset Every Technician Faces

Why the Same Objections Keep Showing Up on Your Calls (Most Replayed Moments)