Your Intended Message

How to Turn Words into Wealth How to meet the needs of your three brain barriers Episode 206 (Aurora is based in Vancouver) In this conversation with Aurora Winter we explore: About our guest, Aurora Winter: She's the award winning Best Selling Author of half a dozen books, including Turn Words into Wealth, A blueprint for your business brand and book to create multiple streams of income and impact Aurora learned how to reinvent herself and her life the hard way, when her 33 year old husband died suddenly leaving her widowed with a four year old son. She later learned how to master reinvention and pivoting and has launched three different businesses in different industries, which grew each to over seven figures. Learn more about Aurora and her services at: https://www.aurorawinter.com/ Check out her latest fiction books at MagicMysteryAndtheMultiverse.com ----- Excerpts from this conversation with Aurora Winter "It's our heart that provides the meaning and purpose and the values." "The right words in the right sequence, to the right audience, can change your mind, can change your business, can change your wealth in 20 minutes or less." "Human beings survived over the millennia by being cautious about where they want to expend calories or expend fat. The brain uses a lot of fat to process information." "We buy with emotion, we take action with emotion, either something we want to move toward or something we want to move away from." "People love to be a part of something that's bigger than themselves. People are hungry for meaning and purpose." ----- In the world of communication, the difference between a missed opportunity and a life-changing conversation can be as simple as choosing the right words. This week's podcast episode features Aurora Winter, a master of reinvention and a beacon of wisdom on how to leverage language for success. Aurora's journey is nothing short of inspiring. From the tragic loss of her husband to building million-dollar businesses, her experiences have culminated in a profound understanding of how to craft messages that resonate. In our conversation, Aurora delves into the neuroscience of communication, explaining how the brain processes information and why this matters for anyone looking to make an impact. With her book, "Turn Words into Wealth," Aurora provides a blueprint for those seeking to create influence and generate income through effective communication. She emphasizes the importance of addressing the 'croc brain' with a compelling hook, engaging the social 'midbrain', and finally, satisfying the intellectual 'cerebral cortex' with the substance of your message. But it's not just about the science. Aurora's approach is deeply rooted in the heart. She believes that numbers can't provide meaning and purpose—our values and passion do. Her insights on the emotional and social triggers that drive human behavior are invaluable for anyone from entrepreneurs to leaders to aspiring professionals. Listeners will find themselves armed with actionable tips, from crafting attention-grabbing titles to framing their offerings in a way that adds value and builds trust. Aurora's advice is a testament to the power of generosity and authenticity in building a brand and a legacy. This episode is a must-listen for anyone ready to elevate their communication game. Whether you're pitching a business idea, writing a book, or simply looking to connect more deeply with others, Aurora's guidance will help you turn your words into a wealth of opportunities. So, if you're eager to learn how to articulate your mission, convey your value, and truly connect with your audience, tune in to this enlightening conversation. It's time to transform your words into a tool for unparalleled success. Listen to the full episode now and join the ranks of those who know that the right message, delivered the right way, can indeed change the world. ----- ----more---- Your Intended Message is the podcast about...

Why did Forbes call Geoff Ramm a Game Changer? Why the extra mile and exceeding expectations is not enough Episode 205 (Geoff is based in north east England) In this this conversation with Geoff Ramm we explore: About Our Guest Geoff Ramm: Forbes stated "Geoff Ramm is a Game Changer in the world of customer service". He is the author of two books, Celebrity Service and Celebrity Service Super Stars. He has delivered his message to audiences in 50 countries. Learn more about his books and service at https://www.geofframm.com/ ----- Excerpts from this conversation with Geoff Ramm: For anybody listening, I've got my hand up quite high, Jeff, we're pretty good. But there's always room for improvement. And I will challenge the audience and say, Where does that improvement come from? Because if you go the extra mile and exceed expectations, those are the words that your competition are talking about right now. And I said, in six months time, you'll have all got, you know, an extra mile further forward. But it's hardly the LEAP you could make unless you change your mindset. And you change your mindset with one question. And that question is a philosophy. It's a philosophy that I've wrote about, that I speak about all over the world. It's the philosophy that every audience, every team, every brand gets within seconds. And this is what I hope Forbes may have just seen in me. So as you write, how do you go from a seven to an eight to a nine to a 10? And beyond? It's this one question if your next customer, client, passenger member, guest, we're an A list, celebrity, Hollywood, God, or goddess, if your next client were Taylor Swift, George Clooney, Denzel Washington, what would you say? What would you do? How would you react? What would be the difference in the way that you would treat them? ----- But what I have George on screen, and you've seen this many times, when we've spoken internationally together, I show pictures of my daughter, and her love for coloring in and an art. And so I show these photographs of when she was little coloring in and so the audience can see what my dog, they know her name, they know what she loves. But now they can see her. And that connection to the audience is very, very strong. But I'm telling the story of this experience in a toy shop. But I see the funny and I see the quirky and all of the stories that I tell. And it was a beautiful piece of selling, it was a beautiful piece of customer experience. But it was all about personalization, which I talk a lot about, because people talk about personalization. But I don't see many examples. So when I deliver my stories, they're packed full of examples. But hopefully, there's some key tips and learnings from that that a business can go. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Write email that gets you the results you want. Avoid sending email that shows up in the news, or in court Episode 204 (repeat of #134, Liz is based in L.A.) Listen to this conversation with Liz Danziger before you send that toxic email and save yourself grief. About Liz Danziger: Liz is the author of four books published by major publishers including business writing guide, Get to the Point! She is also a columnist on Inc.com She has decades of experience in helping teams to write clearly and confidently. Her goal is to empower people to wield the power of words to create success. To receive her monthly writing tips called Writamins visit www,WorkTalk.com At the same site you can get your copy of Ten Tips for Communicating Effectively in a Fast-Paced World. You can arrange a complimentary 30-minute call to explore communication issues in your organization. Select a time on her calendar https://calendly.com/worktalk ------ Excerpts from this conversation with Liz Danziger: Mistakes that right off the bat, you could say, okay, stop doing this, this and this, and people's writing will dramatically improve? Yes, one thing is that they could know their purpose before they start and know their point before they start. My view is that most writing problems happen before a person starts to write. They happen in the thinking phase when people don't think about their purpose. And that's why I'm so pleased to be on this podcast, your intended message, because that's exactly what the worktop trainings are about is having people be clear on their intentions, and then target their readers. And so the first thing is to know your purpose and your point. The second thing would be to think about your reader it astonishes me sometimes, how people will just sit down and they're just tap it, tap it tap, but they're writing away. And then if I stopped them in coaching or in training, and I asked them, so what do you think your readers interested in? And they're like, oh, that's an interesting question. So they need to think about the reader and they need to use clear language. And the last thing I will say is, people have to reread before they send. It's a common common error that people just tap it tap and send without proofreading. And they live to bear the consequences.

Do you have copycat competitors? Does your message sound and look like everyone else? Episode 203 (Daniel is based in Florida) In this conversation with Daniel Den we explore: About our guest Daniel Den: Daniel became fascinated with marketing and sales almost two decades ago. Today he is the co-creator of the X Factor Effect methodology where he and his team have helped over 20,000 students and clients grow their businesses. Daniel teaches that “Different is the new Better” and his framework includes nine pillars for differentiating your business so that you can become a market leader or category king or queen. Daniel Den is the author of the new book "Ideas That Influence," that was built to help business owners discover their own WILDLY SUCCESSFUL MARKETING IDEAS! ----- Get your Big Ideas Box at https://www.bigideasbox.com/free-box-ideas-that-influence ----- Excerpts from this conversation with Daniel Den: If we are doing things exactly like our competition, then we end up becoming the average of our competition and the average competition goes out of business within about five years. ----- And what we discovered is that if we take one big difference, but then stack that with another big difference, and then stack that with two or three big differences, additional differences, then you can get to the point where you become such a unicorn in your market, where the barrier of copy ability is just too high. And where it would be laughable if somebody decided to copy you, after you had implemented all of those differences. And so amongst the nine different pillars that we've come up with, we help people become drastically different to the point where they are a unicorn inside of their market, where they can quickly become a market leader, or a category king or category queen. And that makes all the difference that makes all the difference. ----- We call it joining the age of experience. And the age of experience, what we've found, George, is that we all have enough stuff. We all are blessed. Today, we all have lots of stuff. mass produced, we can pretty much get access to anything. And in today's world, stuff is not what people want anymore. What people want more, is a great experience, and they're willing to spend their disposable income on a great experience. ----- Any damn fool can put on a deal. But it takes genius, faith and perseverance to create a brand. Dan Ogilvy, ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Make PowerPoint Enhance Your Presentation Don't be a PowerPoint Fool Episode 202 (Ellen is based in Iowa) In this conversation with Ellen Finkelstein we explore: About our Guest Ellen Finkelstein: She's a PowerPoint MVP and has been one since 2010. That's a Microsoft award and it stands for Most Valuable Professional. There are only 18 in the United States. Ellen has been training and writing about PowerPoint since before 1999, including several books (written quite a while ago) and her PowerPoint Tip blog. She isn't a designer so she loves to help non-designers create great PowerPoint slides that communicate clearly, command attention, and help the audience understand and remember the message. ----- The Techniques that Will Make Designing Your Slides EASY!" https://www.ellenfinkelstein.com/pptblog/getstarted/ ----- And so that's what how you have to write the content. And I do recommend doing that outside of PowerPoint and it's thinking about what you're saying. So number two, I'll just go really quickly on the slide poor but everybody knows what death by PowerPoint is there's just lots and lots of text on a slide, slide after slide of text. There's a fair amount of research that shows that we can't listen and look at the same time. That research is why there are some states that have laws against even being on the phone while you're you're listening to someone and talking to somebody while you're driving. Okay, because you can't really listen and see at the same time, probably what the person is saying on the phone is a lot more interesting than what's in front of you. So when you put up a slide with a lot of text, people start to read it, we're more visual, the part of the brain that that takes in visual information is much bigger than the part that takes an auditory information. People read it, but they can read faster than you could speak. So they read ahead of you, they're not listening. And then when they're finished, they go back to listening to you. And they see that, oh, I've already read that. So why should I pay attention to the speaker? ----- That image should help people understand and remember what you are saying. ----- I mentioned that presenters screen which functions a little bit like a teleprompter, and so the audience doesn't see it, you see your notes that you've put in the Text Pane, but they just see the slides. ----- Never make text move. So don't make text fly in or fly up. It's almost always annoying to the audience. Because as the text is flying in, they see it and trying to read it, but it's moving. It gives people a headache. It's not nice to the audience to do that. So I would say I almost always use either appear or fade, if I'm using it on text, you know, it doesn't move at all. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

How to use Three-Box Storytelling to build Relationships A simple method to frame and tell your stories Episode 201 (Repeat of #68) At the time of this interview, Graham Brown was based in Singapore Highlights from this conversation about storytelling The Heart as an Analogy (00:00:00) An analogy for the heart as a symbol of music, love, and relationships. Introduction of Graham Brown (00:01:22) Overview of Graham Brown's background and achievements. Introduction to Three Box Storytelling Technique (00:02:45) Explanation of the three-box storytelling technique and its application in business communication and sales presentations. Three Scenes of a Story (00:04:03) Explanation of the three scenes in a story using the example of "A Christmas Carol." Application of Three Box Technique in Sales Presentation (00:06:07) Demonstration of how a business leader can use the three-box technique in a sales presentation. Transformation and Crossing the River (00:10:44) Discussion on the transformation journey in storytelling and the symbolism of crossing the river as a challenge. Importance of Trust in Storytelling (00:12:22) The significance of establishing trust through commonality and backstory in storytelling. Power of Analogies in Communication (00:14:52) Exploration of analogies as short form stories and their effectiveness in communicating unfamiliar concepts. Creating Familiar Territory in Communication (00:20:04) Emphasizing the importance of finding familiar territory in introducing new ideas or technologies. Behavior Change and Familiarity (00:21:48) Highlighting the role of familiarity in facilitating behavior change and acceptance of new concepts. The familiarity part (00:22:56) Neuropsychological studies show the brain can't distinguish between past, present, and future, making familiarity crucial in storytelling. Archetypes and plot lines (00:24:42) Joseph Campbell's hero's journey and the use of existing archetypes and plot lines in storytelling. Podcast guesting agency (00:27:03) Graham Brown's agency, Podcast Guesting Pro, helps people get booked on podcasts and navigate the process. Effective use of stories in sales presentations (00:29:52) Maya Angelou's advice on making people feel something, using the power of the backstory, and the importance of practice in storytelling. ---- Podcast Guesting Pro is a dedicated Podcast Booking Agency that works with B2B thought leaders. They help you reach new audiences and build your authority by booking you on podcasts to showcase your expertise and spread your message. Learn more here... https://www.podcastguesting.pro/ ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Why is listening a life saving skill in nature Let's learn communication skills from the elephants In this enlightening episode, host George Torok chats with leadership consultant and coach, Hugh Coppen. Episode #200 (Repeat of #57) When he's not on safari in Zimbabwe, Hugh lives in California. Coming from a Zimbabwean farm, Coppen has a deep-seated love for wildlife. Now, as a leadership consultant, he channels his passion into valuable lessons for CEOs worldwide. His company, Tasimba, provides immersive safari experiences in Zimbabwe, creating a unique environment for personal and professional growth. In this discussion, Coppin draws fascinating parallels between wild animal communication (especially elephants) and how we as humans can use similar communication methods. From understanding body language to acknowledging the power of silence, we explore lessons from the wild that can enhance our effectiveness in communication. We delve deeper into 'listening' - not just to spoken words, but to non-verbal cues and our surrounding environment. Given their lack of speech, wild animals embrace body language and other communication modes that are insightful to us. Coppen uses practical examples from the animal kingdom, like the positioning of an elephant's head or a flapping of the ears, to underline the importance of body language in effective communication and building listeners’ trust. This episode, combining adventurous storytelling with critical leadership insights, is a must-listen for professionals looking to enhance their communication skills or anybody interested in learning from nature. We also look at advanced communication skills in wilderness creatures like Rams and impalas,, especially during their mating seasons. These creatures have evolved complex vocalization methods and an astounding sense of sound, facilitating communication across great distances, safeguarding them from predators. Another point of discussion is the intricate sub-aural communication method elephant families use. These communications, mostly unheard by humans and predators, help elephants coordinate complicated activities and respect for each other. The example of Cape buffalo herds coming together in large numbers during scarce resources is another humbling lesson to humanity. Finally, we examine the immersive safari tours in Zimbabwe hosted by Tasimba. These tours provide a unique opportunity to understand nature’s wonders more deeply and learn valuable lessons about living harmoniously with nature. Many guests return with a renewed commitment to conserve wildlife and their habitats following these transformative experiences. Consider the perspective of how observing wilderness communication can provide profound insights into better communication, collective living, and harmonizing with nature's wisdom. ----- Enjoy the beautiful wilderness photos here. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

You can calm that angry person in 90 seconds or less Treat anger as a normal emotional response that you can control Episode 199 (Doug is based in California and this is a repeat of episode 117) Why you need to listen to this episode now. If you ever need to face angry people and want a better way to manage the situation, listen to this conversation to save the situation and relationship. If you ever feel out of control from your own anger, examine this perspective to maintain your dignity while deescalating the situation. ----- George Torok and special guest, Doug Knoll - an attorney turned peacemaker - explore the nuanced world of anger and its impact on both personal and professional environments. Focusing on de-escalation strategies and the key role of active listening, this podcast sheds light on how to manage one's emotions, particularly anger, in challenging situations. Knoll provides a unique perspective on anger, viewing it as a response to boundary violations rather than labeling it as “good” or “bad”. His de-escalation strategies have found success in the most unlikely of places, including maximum-security prisons, attesting to their effectiveness. The takeaways from this episode can help leaders better understand their team's emotions, promote effective conflict resolution, and ensure a healthier, more empathetic workspace. The podcast dives deep into the concept of triggers and their role in hijacking rationality, offering effective tactics to anticipate, understand, and respond to these emotional triggers. The importance of self-awareness and self-regulation are highlighted, along with a novel approach to redirect the frustration caused by commonly-encountered triggers. Transitioning into the more sensitive realm of emotional invalidation, the episode examines its harmful effects in personal and professional relationships. The discussion is geared towards parents, teachers, team leaders, and anyone looking to foster emotional safety and create deeper, healthier relationships. The importance of emotional validation is underpinned, coupled with practical techniques to effectively validate and address emotions. Notably, this episode not only offers intellectual paths to managing anger but also guidance for those grappling with pervasive anger issues stemming from trauma. Prepare to be drawn into a riveting conversation about controlling anger for personal growth and professional success as you tune into this podcast. ----- About Doug Noll Doug Noll is a lawyer-turned-peacemaker. In addition to his law degree, he has a Masters Degree in Peacemaking and Conflict Studies. In 2000, he left a successful law practice as a civil trial lawyer to help people resolve conflicts without litigation or conflict. Doug was born nearly blind, partially deaf, and with two clubbed feet. His disabilities were challenging to overcome….and he did He’s a second-degree black belt and tai chi master, a certified ski instructor, an airplane and helicopter pilot, a white-water river rafter, and a jazz violinist. Doug teaches people how to de-escalate angry people in 90 seconds or less. His fourth book, an Amazon bestseller, is called De-Escalate: How to Calm an Angry Person in 90 Seconds or Less. Doug has online video courses and provides workshops and coaching to individuals and organizations desiring to increase their emotional competency. As a listener of Your Intended Message you are entitled to receive a free book, How to Listen Others into Existence. Learn more Doug Noll here https://dougnoll.com/ ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations,...

The Magic Words to Motivate, Engage & Influence Seven simple words to boost the power of your message Episode 198 (Tim is based in Boston) In this conversation with Tim David we explore: About our Guest Tim David: Tim is the author of several books, including, "Magic Words: The Science and Secrets Behind 7 Words that Motivate, Engage and Influence". A CNN piece listed him as the 9th best motivational speaker in the world. For 8 years, he was a professional magician touring and delivering up to 300 shows a year. Learn more about his latest book here: Magic Words: The Science and Secrets Behind 7 Words that Motivate, Engage and Influence ----- Excerpts from this Conversation with Tim David: The thing that magicians really focus on is the other person's perspective. And if you think about it, a magician is going to practice for hours in front of a mirror so that we can see what you see, we're going to video record ourselves, we're going to hire coaches to sit in different seats of the theatre, so that we know exactly what each audience member is experiencing. In fact, there's a phrase that magicians tell each other all the time when they're critiquing each other. And the phrase is, watch your angles. ----- One of my speaking coaches said to me, I need you to pretend that half of your audience is blind, and half of your audience is deaf. That way you can cater your audio and you can cater your visual messages and treat each one independently. ----- The seven words are yes, but if because, help, thanks, and a person's name, and a person's name. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Face to Face Networking is back and more important How to get out and meet people in person Episode 197 (Will is based in the UK) In this conversation with Will Kintish, we explore: About our guest, Will Kintish: Will’s expertise and knowledge helps develop face-to face networking skills to ensure successful careers The key to success in todays’ modern world is to be visible and proactive. Will gives you the tools to be able to do these. Will is in his 60th year of work and knows his subject matter is as relevant today as it was when he started working Learn more about his book: Business Networking: The Survival Guide Excerpts from this conversation with Will Kintish: People have got to know who you are, people have got to know what you do. And people need to know what is going on in the marketplace. And those are the three key reasons why we all need to be out there. ----- if you're going to a networking event, people are there for the same reason you're there to meet other people. ----- They're all everybody's there for the same reason. They're looking for what I call the aha moment, the light bulb moment, we are looking to going back to our friend Dale Carnegie, we are there to make friends and influence people. Your program is called your intended message. And the message has to be you're just going to create new relationships, no selling whatever you do, don't go selling other than your personality. Simple as that. And, for example, how do we get the show on the road? How do we get that first question out? I mean, the easiest people to join, even if you go with if you go on your own, George that person standing alone against the wall is the easiest person to approach. You go up to them slowly, you smile at them, you look them in the eye and say "Hello there, please may I introduce myself?" I mean, what can be easier, or "Please may I join you?" Simple as that. And then you start with that, and you introduce yourselves. Now it's at this moment, a lot of people get it wrong, right from the start. Because 90% of people admit it to me. I'm rubbish with names, I forget their name immediately. And I say no, you don't forget their name. You didn't hear it good. You're not listening to names. When it comes to networking at relationship building is fundamental. So if I go up to you, I am going to concentrate on the listening for your name. If you say it very, very quickly, George Torok. And it's a noisy room and I don't hear, "Sorry, tell me again". you're never going to say to me, I've told you once, I'm not going to tell you again. You're never going people aren't ever going to say that. But by making sure you get their name, you use their name a couple of times, and make sure it sticks. You're not going to remember everybody's name at the event. But whilst I'm talking to you, George, I'm going to remember your name. Because what happens if my friend Mary comes over and I have to introduce you. And I've forgotten your name. That is very, very embarrassing. And you're not going to feel good about me. Because I've forgotten your name. So I work very hard at remembering your name. Now, maybe 20 minutes later, when I've gone off to meet other groups, I might have forgotten your name. But while you and I are in that conversation, your name is going to stick with me. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and...

Use the pause to emphasize your message when speaking Solo show featuring George Torok Episode 196 In this show you will hear 10 reasons to make tactical use of the pause in your speaking George Torok is known as the Speech Coach for Executives. He coaches executives to deliver more powerful and confidence presentations. https://www.speechcoachforexecutives.com/ He trains professionals to deliver Superior Presentations. ----- Excerpts from this episode about the pause: Pause for Power: Why you need to become comfortable with silence! Do you remember that cliché “Silence is Golden”? There are times when you might appreciate some silence in your life. On the other hand, silence can feel disquieting, disturbing and anxiety ridden. When you are speaking to an audience you might consider silence the enemy or the sign of a bad presentation. Imagine that you get lost in your thoughts and stop speaking. You go silent and anguish while trying to recover and start speaking again. You might even feel that any noise is preferable to silence. That’s when the umms and ahhs escape your lips. Don’t panic. Consider the positive benefits of pauses in your presentation. Even an unplanned pause can be perceived as a positive light. Imagine how you can improve the power of your presentation by inserting tactical pauses throughout the presentation. The ability to pause might be the most important technique that all speakers need to learn. It might sound simple but like many simple lessons, it’s not easy. It can be extremely difficult to pause when you are delivering a presentation. You might feel compelled to speak because you believe silence is the enemy. You perceive pausing as a sign of weakness. The reality is that silence could be your most powerful communication tool. Perhaps you’re not convinced. That’s understandable. Consider these examples and reasons to pause during your presentation. Let’s follow the advice from Simon Sinek and start with the why. Listen to these 10 reasons to use the pause in your presentation.

How can you apply Design Thinking to your presentation? What is the total experience of your audience? Episode 195 (Ben is based in the UK) In this conversation with Ben Sauer, we explore: About our guest Ben Sauer: Ben is a designer who helped designers present more effectively. He's since learn how to apply design thinking to presentation development and delivery. He is the author of the book, Death by Screens, How to Present High Stakes Digital Work, Check out his book here. https://bensauer.net/deathbyscreens/ ----- Excerpts from this conversation with Ben Sauer: We're coming at communication from a different angle today from the concept of how designers think and what you've learned from that process and how you've translated that into better communication. So let's start with how do designers think and how do they communicate? That's a great question. Well, you know, I coached designers on how to communicate. So you know, they still have some ways to go. What I would say about that is, they really like to think in depth about how something affects the audience or the users. And so what I would suggest that other people can learn from designers is, if you can learn a bit about how they think it can really improve how you deliver your intended message. And then there's also the process. So how do they go about crafting a message or a piece of communication? These are all skills, you know, we tend to think of design. When most people hear the word design, they think of it in the aesthetic sense. But that's not really how most designers think they like to think about how something works, what the experiences that somebody is receiving at the other end. And I believe Steve Jobs, I'm paraphrasing badly, but he said something like this, you know, design people think design is the surface, but actually it's how something works. Yeah. Hmm. ----- So designers like to go into these details about what somebody is experiencing, whether it's the thing, the screen, as well as the voice and the story, the environment to you know, this is why we have this phrase called user experience design. So what is that person experiencing? ----- I think there's a, there's effectively an empathy gap. That's what you're talking about, right? Which is how does somebody with an idea about what should happen ie a designer, or somebody crafting a message, actually connect with the state of mind of the person who's going to receive it or use it? ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

What does your Linkedin profile say about you and your organization? Using Linkedin to project your personal brand Episode 194 (Donna is based in Pennsylvania) In this conversation with Donna Serdula we explore: About our guest Donna Serdula: Donna wrote a "For Dummies" book on the topic of Linkedin profiles. She started her business in 2009 and has since branded over 8,000 executives, entrepreneurs and professionals on Linkedin and beyond. Review and upgrade your Linkedin profile by visiting https://www.linkedin-makeover.com/order-today/ ----- Excerpts from this conversation with Donna Serdula: The LinkedIn profile, it's not the resume. It's a digital introduction. It's a first impression, it is your manifesto. ----- If you want to be a thought leader, if you really want to dominate the platform, you want to post more than less, but at the same time, you can truly engage with your network and get seen by posting once a week. It's not so much the quantity as much as it's the quality. ----- LinkedIn wants fresh profiles showing up active people, people who have something to say. So by making sure that your profile is up to date, it would be more apt to show up in the search results, versus one that hasn't been touched in six months, right. When you think of it like that, it makes sense. Keep your profile fresh, you're going to do better in search results. ----- How do you decide when you connect versus simply let them follow? Oh, that's a great question because there is a difference right? connection versus a Follow Follow is one one way street. It's you saying, hey, I want to subscribe to that person's updates. Whereas when you connect, it's saying, Hey, I know this person, I like I trust this person. And not only am I subscribing to them, but they're going to subscribe to me, and they're going to be in my network, they're grew to become first degree connections, and all of their connections are going to become second degree connections, and all of those connections, connections are going to become third degree connections. So it really does extend your reach when you connect, when that's a good thing. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

How to write smarter emails Writing is a learned skill Episode 193 (Grace is based in Washington DC) In this conversation with Grace Foster we explore: About our guest: Grace Aldridge Foster is co-founder of Bold Type, a WBENC certified 100% women owned company that trains people how to write more effectively in the workplace. Learn more about her company and services here https://www.boldtype.us/ Get the free guide to remove clutter from your writing https://www.boldtype.us/clutterbust ----- Excerpts from this conversation with Grace Foster: Your writing speaks for you when you're not in the room. So you have to work harder to make sure that that your message is being received the way you intended it, because you aren't there to walk it back or to course correct. ----- George, where do I start? I'll first say that I have a lot of sympathy for people writing emails, because we're all expected to do it. We write emails all day, every day, they are the cornerstone of workplace communication. And yet no one actually has been taught how to write good emails, what happens is we just get into the workplace, and we start observing how other people do it. And we start emulating them. Well, what happens if everyone who's already there is already writing terrible emails, you never sort of had a chance, right? So I just want to say there are a lot of people out there who are very smart, and actually very good writers, but who still write terrible emails. And mostly it's because they've never been taught to do better. Things that I noticed are, of course, terrible subject lines, mostly people actually include subject lines these days, thankfully, gone are the days of kind of empty subject lines, because their spam filters, you know, latch on to those completely. But a lot of times, folks are just way too vague in their subject lines. And I think one of the reasons for that is people forget one of the primary purposes of sending an email versus something else picking up the phone and calling for example, is that you have a record, your inbox is an archive, you can search your inbox looking for a particular conversation or message from someone. But when you have a very vague subject line, it gets much more difficult to search for a particular email or particular conversation that you had previously. So it's not just that they're vague, which is a problem the first time you receive them that it becomes a problem also, if you want to find that email again later. So that is certainly a common problem that I see. There. Also, too long. Emails are too long. They are too wordy. They're either too formal or not formal enough, right. The level of formality often doesn't fit the audience and the purpose of a particular message. And something that we may talk about is that the frustration that I hear over and over from managers who engage in bold type to do email training is why don't my employees just know how to do it right. It's a judgement call. All it's a judgement issue, you know, why don't they just understand why don't they just get that that email of a sent wasn't right. But that's a difficult thing to learn, it takes time. ----- You should email like, your messages might end up on the front page of The New York Times because it's happened. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers...

Help the toxic star and save your team "Does not play well with others" Episode 192 (Dotty is based in Milwaukee) In this conversation with Dotty Posto we explore: About our guest Dotty Posto: Dotty Posto helps CEOs and Senior Leaders ignite their stagnant culture to inspire their people to outstanding performance. Dotty began her coaching and consulting business after working in Organizational Development for Fortune 500 companies such as The Chicago Tribune, Aon-Hewitt and Harley-Davidson Motor Company. Dotty’s clients say, through their work with her, they’ve experienced new levels creativity, effectiveness, and well-being...without the struggle they'd become accustomed to. Learn more about Dotty and her services at her website https://inplainsightinc.com/ You can find a free Energy Assessment and the free videos for Leadership Development ----- Excerpts from this conversation with Dotty Posto: I've seen leaders really get mean, I've seen leaders get judgmental and degrading, and to me that has no place in the workplace. ----- And that's what's making that action, whatever action is causing the "does not play well with others" on my report card. Some people call it a personality conflict, which I do not like that term. It is,, we are in such a brain state of reactivity, that something happens out there that we've seen or heard or experienced before, and it's triggering us and our amygdala is saying that our brain is saying you're not safe. And it goes into fight, flight or freeze or there's also tend-to. befriend or fawn-on that some women do. A woman might go into people pleasing, might go into, oh, everything's great, everything's fine. And, and never challenge anyone, or someone might be in the fight, and really go into challenging others and, and being very defensive and angry and upset, and, and so there's these two sides of the spectrum that people can react to when they have those triggers. And it's creating what I work with people to do is create that space of choice to be able to first realize that it isn't what's out there. It's got nothing to do with what's out there. It's what's happening in here. And in here, what's going on in our body? What's going on with that anger, that frustration? And what are the thoughts that are sending me there from an anger, frustration perspective? ----- I think there's a few things. When I first started working at Harley, one of my managers gave me three leadership principles. And one of them was get curious. Before you get furious, I am a huge proponent of providing feedback. And if they see an escalating situation, it might even be get curious, ask a question. Say, Hey, you seem to be getting upset. What's happening that's creating this frustration, help us understand why you're getting frustrated here. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Is your business ready for AI? Are you? Frankenstein technology or loyal servant? Episode 191 (Manuj is based in Vancouver BC) In this conversation with Manuj Aggarwal we explore: About our guest Manuj Aggarawal: He started as a $2/day factory worker. Now he is a global thought leader in Startups and AI who speaks in the boardrooms of Fortune 500 companies. President Obama and Bill Gates have praised his education technology. You can follow or connect with him on Linkedin https://www.linkedin.com/in/manujaggarwal/ ----- Excerpts from this conversation with Manuj Aggarwal: Whatever AI learns it is based on the data that humans produce through their real actions in the world. AI then uses that data and says, Oh, okay, this is how humans behave. So let me help them produce more data. So you know, it's a circle that we are in where technology and humans interact with each other to produce more and more data. ----- And the idea here, again, is lthe repetitive tasks, which we have come to know as our job that can be offloaded to AI. But what that will produce is more time for us to focus on more creative efforts, more efforts where we can really understand human needs for what people are looking for. I was talking to a neurosurgeon, and they said that 80% of their time goes into administrative work, like entering data about the patient and things of that nature. They imagine all that overhead is offloaded to AI, that will free up so much more time for the neuroscientists and physicians to focus on their patients. ----- We are working with a corporation, where they are trying to manage a lot of complex infrastructure that they have deployed in the field. And in order to manage all that people are spending like 20 hours a week, in meetings, and spreadsheets and emails. And that's not very good for productivity. So with automation, and the AI, we can bring it down to maybe a couple of hours of meeting a week, and you know, free up all that time for more growth oriented activities for the company. ----- So we really need to start thinking about how AI can solve some real problems, which tend to fall in three categories, save some time, help us save some money, or find areas to make more money. That's the definition of becoming more productive. Right now. We are not thinking deep enough. We are just trying to automate the existing flows that we have in our life. Of course, it will save money, but sometimes you also need to think whether we even need to do this step. And can we just eliminate it altogether ------ ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Enter the mind of your prospects Create and convey a stronger Brand message Episode 190 (Chaya is based in New Jersey) In this conversation with Chaya Glatt we explore: About out guest Chaya Glatt: Chaya Glatt is a brand strategist, business name specialist and copywriter who helps high-performing businesses transform into big-league brands. She's the creator of the MAD brand strategy formula and developer of Brand Authority, a training program for marketing creatives. Review the online courses and free resources to boost your brand marketing... https://chayaglatt.thrivecart.com/chaya-glatts-courses-and-guides/ ----- Excerpts from this conversation with Chaya Glatt: The MAD formula - Market, Audience, DNA When we talk about market, that's your competitors. What's already out there, what everybody else is already doing, then they're done that the audience is your audience who you're trying to sell to the DNA is who you are as a brand. What makes you awesome, the areas where you've innovated the team that you've put together, that is sometimes one of your biggest uniques. So we dig down into all those things, and that's your brand DNA. ----- Like the name of your podcast, your intended message is to tell the customer, why they should buy from you. And when the customer hears, we've been around for 25 years, we have good service, we have a guarantee. Those things are, one, something we hear from everybody else as well. It's very rare that a message like that is truly unique. And two, those things are hard to believe they're not persuasive. Right? So you've been around for 25 years. So what maybe you've been doing a terrible job for 25 years. So why should I care? We have good service, what does that even mean? Right? I want to know how that's going to change my life, how that's going to make a difference how that's going to solve a problem for me. And the guarantee, okay, but I don't even care about your guarantee, because I don't know you, if I want your product. Once I know I want your product. If I hear there's a guarantee. That's cool. That's the icing on the cake. Awesome, I have no reason to say no. But it doesn't make a difference to me yet, if I don't know that I want your product. And I think that's really like one of the biggest mistakes that brands may is just thinking that they can say whatever they want, and it doesn't need to really be met very meaningful at all. And somehow their customer is going to get it that they are an industry leader that they are truly experienced, they are not going to get it because you haven't said anything meaningful to them. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Align your team, strategy and actions How to get your team on the same page Episode 189 (Anthony is based in Vancouver, BC) In this conversation with Anthony Taylor we explore: About our guest Anthony Taylor: Anthony is the CEO of SEM Strategy, which facilitates strategic planning for SME companies and non-profits. Learn more about Anthony and the services of his company here https://www.smestrategy.net/ ----- Excerpts from this conversation with Anthony Taylor: Anthony, as we prepare to wrap up, if you could sit down with a business leader, who's planning to have a how redoing type meeting, you know, let's review. We put together the strategy last year, and it's time for him to get him or her to get together with their team. And if you could give them one, two or three pieces of advice going into this meeting to make this meeting more effective checking in, how are we doing? What, one, two or three pieces of advice would you offer? Just before I do, I just want to say thank you for having me on that your intended message podcast. It's been super fun. I love this conversation. And so for leaders that are about to get into how we're doing meeting, and a couple kind of best practices, I think one is focus on creating a safe space with your team. Okay, and when we say safe, you know, we can't say necessarily psychological safe, we tried to talk about accountable, but really have the intention clear, you know, we're trying to focus on the process versus the people. So if you can kind of separate the individuals from the outcomes and just say, hey, the purpose is to look at the outcome. And I'll give you the agenda is what did we do well, and what didn't we do well, and focus not on who did it or who didn't do it. Look, as a company, you'll have everybody more willing to discuss criticism and challenges and that kind of thing. So focus on process versus people. Number two, is create the framework for like, why are we doing this? You know, we're doing this review, so that we can move forward to that next level. And so if everybody is clear about what the next level is, then they'll recognize kind of what's at stake for doing the review. And the way that I say it a different way or way to reframe it is the work that we put in is a function of our goals. If we have small goals, it'll be Don't we have to do less work for it. It's less challenging. So if we have big ambitious goals, then we need to do big ambitious work to get there. So it kind of helps you overcome those challenges. So one process and people to have something big at stake. And if there's a third one, just make it fun. team's got to be out, you know, sometimes it's stressful. They have to be out of work. It's psychologically heavy work. You know, just make it enjoyable. Say, Hey, we love our jobs. We'd like to work we do, hopefully, like your job. And saying, like, Let's just enjoy today. It doesn't need to be doom and gloom. Let's take the opportunity to celebrate all of the good things that happened in the year. And then you'll say, Wow, we actually accomplished more than we thought. Most people just focus on the negative versus looking at like, hey, the only reason we have as much negative bad stuff as much stuff we didn't do is because we did so much they built the next level that's more challenging. That's just levels. So if you can get your team doing that, and focus on continually improving, focusing on the process and having something bigger at stake, you'll have a great meeting, and your team will be even more aligned than before. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales...

What can business leaders learn from religion and preaching? Model organization culture by studying religion Episode 188 (Richard is based in Glasgow UK) In this conversation with Richard Hagen we explore: About our guest Richard Hagen: Richard severed as a Catholic priest and preacher for 20 years. He runs a book, online course and transmedia publishing company. Learn more about his services at https://hagendoes.com/ ----- Excerpts from this conversation with Richard Hagen: What lessons can you take from there from being a preacher? To help business leaders improve their communication, and especially the presentation skills? What can you take right away, So you've hit on something quite profound about that kind of whole religious environment. It's an environment of rituals, of repeated practices, of physical movement of chants, of common phrases, common language, common stories and narratives. And that is both incredibly powerful, and incredibly constricting. And so as a preacher, what are the challenges is how the heck do you get someone to hear this story that one of the parables, for example, they've had, literally 1000 times? How do you get them to hear it, not just to let it kind of, boy, yeah, I know this one. But to hear it perhaps for the first time, in a really profound way, and be touched by it, be changed by it, and go out with your narrative shift. Because if you've been living in a constricted model, and you want to create an empowering vision for somebody else, then you've got to do something that the hearing that they feel it the case that the the the are inspired and moved by it. And that's the biggest challenge. And I think it's a it's a big challenge, any business leader or any business as when we are surrounded by by the a world of sameness, and a world where in your own business, there are rituals, there are narratives, there are common phrases, or we don't do it that way here or the said, do that. But you know, we'll just do what we've always done. You know, so these narratives are all operating these rituals are operating as a leader, what is it you need to do to disrupt that in a healthy dynamic way not to break it, but to disrupt it. ----- There's no question that if you keep saying everything the same way, people don't hear it anymore. It doesn't get noticed. And so you somehow need to disrupt how it's received or perceived, in order to for people to do exactly that saying, uh huh. I thought I understood that. But I didn't understand and now I do. ----- Shouldn't a business leader be presenting a vision, something that people want to stand behind and move forward. And that that is something that is not just data, it is something which is profoundly personal for everyone in that organization, it makes a difference for them. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/

Diversity and Inclusion are two parts to the formula How to encourage those that are different to fit in? Episode 187 (repeat of #32) Simma is based in California In this conversation with Simma Lieberman we explore: About our guest Simma Lieberman: Simma is known as the "Inclusionlist". She works with organizations to build upon diversity and enhance inclusion to tap into the brilliance of diverse people. It starts with an open conversation. You can start with the conversation with Simma to learn more about her programs and services at https://simmalieberman.com/ ----- Excepts from this conversation with Simma Lieberman: And I look at work cultures in terms of who's in the organization, how do people feel about working in the organization, if they feel included, if they really feel included, or if they're made to feel included, then they feel like they belong. If they feel like they belong, it means that then they're very comfortable to attributing their best work attributing the genius in the organization, they're willing to take risks, they're willing to stand to be willing to speak up. And when people don't feel included when they feel excluded, they don't feel part of the organization. And they're more afraid to share their ideas. They don't really see how they fit into the whole organization. They don't have a sense of belonging. And they're just there. And oftentimes, people will leave if people don't feel included in organizations, they don't feel like they're really being valued as an individual, they're gone. ----- Diversity is all the differences and similarities that people bring to the workplace and the complexities and tensions that go along with that. You want to have diversity. But oftentimes, when people think diversity, they just think representation of people who look different. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/