Beyond the Stethoscope: Vital Conversations with SHP

Embark on a journey into the heart of medical innovation with Dean Rottinghaus, the visionary Chief Clinical Officer for CureHealth and Infinity Care Partners, who joins us to unravel the complex tapestry of AI in healthcare. You're promised a riveting exploration of a voice-enabled AI platform that's not just a product of tech ingenuity but a compassionate answer to patients' cries for interaction during the lonely months of the COVID-19 pandemic. Discover the dual-edged sword of AI: its capability to slash readmission rates and mitigate staffing shortages on one hand, and the hurdles of ensuring precision and reliability in patient care on the other. Then, as we pivot from the challenges to the future-shaping impacts of AI, the conversation takes an intriguing turn—picture rural hospitals, often the underdogs in the healthcare field, now empowered by virtual care technologies and AI devices like CardioMobile and WellBe. We reveal how these tools are revolutionizing patient care for communities that were once at a disadvantage. Discover an episode that connects the dots between emerging high-tech healthcare solutions and real life. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Join Jason and Aaron as they recap the most recent interviews as seen through the eyes of Congressman Buddy Carter and Mayor Karen Williams. These candid conversations shed light on the urgent need for open dialogue and the immeasurable value of community connections. From Carter's diverse background to Williams' hands-on experience during the throes of a pandemic, we discuss the vital threads that tie policy-making to the pulse of healthcare accessibility. But it's not all policy and podiums; we also tackle some of the latest Healthcare News such as Best Buy's unexpected leap into the world of health tech. Imagine the Geek Squad transitioning from tech support to playing a pivotal role in your health—a future that's not as far off as you might think. Then we discuss our upcoming episodes for Season 4, we have many exciting guests and topics we'll be covering this season. We can hardly wait! Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Have you ever wondered what drives a local leader to champion the betterment of community healthcare? Join us as Mayor Karen Williams of Pooler, Georgia, opens up about her inspiring foray into politics and her relentless commitment to public service. Together, we unravel the complex healthcare challenges her community faces, from the scarcity of emergency care facilities to the hurdles of enhancing healthcare infrastructure under Georgia's stringent regulations. As a member of the Pooler City Council myself (Aaron) and with Jason Crosby by my side, we bring you a dual perspective that bridges local governance with the frontline realities of healthcare provision. Navigating the nuances of community health, Mayor Williams and I highlight the indispensable role of communication in advancing the well-being of our residents. We dissect lessons from the COVID-19 pandemic, underscoring the importance of preparedness and robust public health messaging. There's more—we get into the nitty-gritty of how healthcare providers can better serve our hardworking shift workers through extended hours and why forging proactive partnerships is key to adapting to the dynamic needs of our workforce. Tune in and be part of our journey to foster a healthier Pooler, where every voice is heard and every community member's health is a priority. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Step into the world of healthcare reform with the unique perspective of Congressman Earl "Buddy" Carter, a pharmacist serving in Congress, whose career has taken him from the quaint town of Pooler's mayoral office to the halls of the U.S. Capitol as Georgia's 1st District Representative. Delve into a conversation that traverses the landscape of healthcare legislation, as we dissect Carter's contributions on the Energy and Commerce and Budget Committees, and the transformative bills he passionately supports. The Lower Cost, More Cures Act and the Saving Our Students in Schools Act take center stage, revealing a behind-the-scenes look at their implications and the legislative journey from conception to enactment. Hear how the government shapes the trajectory of healthcare services through the levers of Medicare and Medicaid, alongside the burgeoning telehealth revolution that promises to redefine rural healthcare access. Congressman Carter sheds light on the imperative for high-speed internet to support telehealth innovations and the legislative efforts in motion to combat maternal mortality through the Healthy Moms and Babies Act. As we unravel the threads of bipartisan legislation, such as the Emergency Medical Services for Children Reauthorization Act, it becomes clear how collective efforts across the aisle can forge pathways to superior emergency care for our youngest citizens. Join us for an episode that not only informs but ignites a dialogue on the future of healthcare policy. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

In this episode, Jason shares with us the results of a study that shows PCPs may be unfairly punished with poor MIPS scores. Aaron shares a warning about two different crypto viruses targeting healthcare organizations. And we briefly discuss our upcoming season 2. Then, Aaron sits down with our very own Jason Crosby to talk about CINs, how they work, how to start or join one, the keys to a successful CIN, the potential for legal pitfalls, and how CINs may fit the greater goal of providing value-based care. Aaron’s News https://www.hhs.gov/sites/default/files/lockbit-3-analyst-note.pdf https://www.hhs.gov/sites/default/files/blackcat-analyst-note.pdf Jason’s News Value-based payment system shortchanges PCPs, says study (fiercehealthcare.com) Transcript Credits Production Assistance & Editing: Nyla Wiebe Scripting by: Aaron C Higgins Show Notes & Transcription: Aaron C Higgins Social Media Management: Jeremy Miller & Nyla Wiebe News Co-Hosts: Aaron C Higgins & Jason Crosby Interview hosts: Aaron C Higgins Executive Producers: Mike Scribner & John Crew Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

In this episode, Jason & Aaron sat down with Tyler Barnett and Matthew Nichols, PhD, from University Hospitals in Cleveland, OH. They discuss the powerful goal-setting framework known as OKRs, or Objectives and Key Results. As leaders within the Population Health and Analytics team at UH, and with expertise in OKRs, Tyler & Matt dive deep into the OKR methodology, share specific examples of how UH has successfully implemented OKRs, and provide insights on how your organization can benefit from OKRs. Credits Production & Editing: Nyla Wiebe Show Notes & Transcription: Aaron C Higgins Social Media Management: Jeremy Miller Hosts: Jason Crosby & Aaron C Higgins Executive Producers: Mike Scribner & John Crew Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

We're revisiting some of our earlier episodes because the patient experience remains a hot topic in healthcare, with many experts calling for a greater emphasis on patient-centered care. In this episode, after the headlines with Aaron Higgins & Jason Crosby, our guest Scott Regan provides insights on the experience economy and its impact on healthcare are especially relevant in this context. As the industry continues to evolve, it's crucial to explore innovative approaches that prioritize the patient experience. In this interview, Scott offers valuable perspectives and strategies for healthcare leaders looking to improve the patient experience. We hope this episode inspires our listeners to think creatively about how to enhance the quality of care they provide. Learn more about LeadWorks on their website Scott Regan can be found on LinkedIn. Transcript available on our website Credits Production Assistance & Editing: Nyla Wiebe Scripting by: Aaron Higgins Show Notes: Aaron Higgins Transcripts: Jason Crosby Social Media Management: Jeremy Miller & Nyla Wiebe Co-Hosts: Aaron Higgins & Jason Crosby Show Producers: Mike Scribner & John Crew Guest host: Mike Scribner Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Get ready to mark your calendars for April 3rd, as we launch into the exhilarating fourth season, where discussions on public office, groundbreaking legislation, and leadership insights promise to captivate and educate. Our lineup is rich with diversity, featuring elected officials across federal and local levels, ensuring a tapestry of insights that will leave you with a deeper understanding of the political landscape. Plus, we're bringing back fan favorites who've left a lasting impact on our listeners, alongside two co-authors whose book on healthcare administration has been stirring up conversations nationwide. As an appetizer to the main course of Season 4, we're revisiting our most impactful episodes, handpicked to get you primed for what's ahead. Immerse yourself once again in the wonders of the experience economy, refine your goal-setting strategies, and unlock the secrets to a successful CIN with us. Each episode is a piece of the puzzle in enhancing your leadership toolkit. So, don't be shy—jump into the conversation on LinkedIn and let your voice be heard. And if our podcast strikes a chord, we'd be thrilled to receive your five-star ratings. Strap in, because Season 4 isn't just a podcast season; it's a journey where every episode is a destination. Credits Production Assistance & Editing: Nyla Wiebe Scripting by: Aaron C Higgins Show Notes: Aaron C Higgins Social Media Management: Jeremy Miller Co-Hosts: Aaron C Higgins & Jason Crosby Show Producers: Mike Scribner & John Crew Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Prepare to voyage Beyond the Stethoscope with us, as we reminisce on season 3's highlights and look to season 4's promising future. From inspiring conversations with awe-inspiring guests to heartwarming news stories and thrilling travel plans, our podcast has been a journey worth reliving. Brace yourselves for an exciting ride through the unchartered territories of the future of healthcare, where disruptors are on the rise and AI, virtual care, and M&A activities are all set to change the game. This episode, we also put a spotlight on Kroger's successful model of serving healthcare right where the people are. Join us in celebrating the spirit of Christmas, reflect, unwind, and soak in the magic of the season. Remember to stay tuned till the end for a special bonus surprise that we promise, you won't want to miss! Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Get set to untangle the intricacies of health insurance with us and our esteemed guest, Matt Usher. We promise you a guided tour through escalating out-of-pocket maximums, specialty medication costs, and their implications on the affordability of health insurance plans. We shed light on why employers need to consider alternative plans to lessen the financial strain on employees. Moreover, we analyze the latest shifts in the health insurance industry, such as the Humana / Cigna merger, and what they mean for the future of health insurance in businesses. Brace yourself for an insightful ride into the pulsating world of health insurance, with a special emphasis on the industry's recent mergers stimulated by the competitive prescription benefit management market. Tune in and increase your knowledge about how the Biden administration might influence these mergers. We also present invaluable advice for both employers and employees on how to evaluate their plans, comprehend the market they're dealing with, and become smarter health care consumers. Our discussions on the significance of self-funded arrangements and the power of making informed decisions about where to seek care serve as potent strategies to save money for everyone involved in the plan. This episode is a perfect opportunity to arm yourself with the understanding needed to confidently navigate the health insurance market. You can find Matt on LinkedIn or on his website. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Are you ready to unravel the labyrinth of insurance trends in the small business sector? We've got you covered! We welcome insurance broker Matt Usher to our show who shares his knowledge on an array of topics. From understanding premium hikes, exploring alternative solutions for businesses against increasing costs, to the innovative designs like HSA plans in the post-COVID era, we leave no stone unturned. And that's not all; stay on the line to hear more from Matt on HSA out-of-pocket maximums in our upcoming episode. As we traverse the complex terrains of healthcare costs, we shed light on how insurance companies master the tightrope walk between profitability and providing quality care. We dissect the budding trend of reference-based pricing and how it could metamorphose employers' health insurance offerings. In a riveting section, we address the steep cost of specialty medications in employer healthcare. From financial assistance programs to international sourcing, we showcase potential solutions to counteract the soaring costs of specialty medications. This exchange is a crucial one, as we delve deep into the current and future scenarios of healthcare costs and insurance. So, lend us your ears for these vital conversations that promise to enlighten and empower. You can find Matt on LinkedIn or on his website. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Get ready to navigate the changes coming with the 2024 Quality Payment Program (QPP) in a fascinating discussion with expert guest (and regular co-host), Aaron C Higgins. Brace yourself as Aaron charts a course through the complex maze of MIPS Value Pathways (MVPs) that clinicians will have to opt in for, and simplifies their workings. We'll also illuminate the "new" population health measures, calculated automatically through claims data, decreasing the administrative burden for clinicians. Take note, the nomination window isn't opening until summer, so use 2024 as a transition year to gear up for mandatory participation in 2028. We'll plunge into the realm of certified EHR technology (CEHRT) changes and what it means for Alternative Payment Models (APMs) and Accountable Care Organizations (ACOs). Be aware! CMS has moved to a new numbering system for CEHRT versions and ONC is now holding the reins, deciding what is considered a valid version for QPP participation. Keep your eyes peeled for the requirement of 100% CEHRT usage in APMs and don't miss any updates. As we head towards 2025, we'll discuss the impending requirement for APM participants to report on promoting interoperability. Lastly, we delve into the changes in the incentive payment for QPs, and the potential financial perks for existing QPs compared to non-QPs. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Are you ready to master the CMS Quality Payment Program changes for 2024? Buckle up as we, your co-hosts Jason Crosby and Aaron Higgins, equip you with the necessary knowledge to navigate these changes. We unpack the crucial amendments, including participation in traditional MIPS, alternative payment models, and the MIPS value pathways. We also delve into the changes that didn't make the cut, and provide an in-depth understanding of the performance expectations for the four categories of QPP: quality, cost, improvement activities, and promoting interoperability. As the conversation continues, we shed light on the adjustments to the Promoting Interoperability category for the 2024 reporting period and introduce you to the MIPS Value Pathways Program (MVP). We also discuss how MVP will be influencing traditional MIPS participation. Gain insights on how these changes can be strategically navigated for an optimal performance and a reduced administrative burden. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Ever wondered why so many physicians are leaving their profession? What if we told you that 63% of them are experiencing symptoms of burnout and over 117,000 have quit in the past year alone? Join us, your hosts Aaron Higgins and Jason Crosby, as we unpack the harsh realities of physician burnout and the alarming rise in cyber attacks in the healthcare industry. Our conversation takes us on a journey through recent news headlines as we shed light on these issues with a surge of anxiety-inducing statistics. We also explore how technological advancements such as AI could potentially lighten the administrative load on healthcare providers, thereby reducing stress levels and keeping more doctors in the profession. But the problems don't stop there. Did you know that an astonishing 88% of healthcare organizations report an average of 40 cyber attacks in the past year? We delve into the costly repercussions of these attacks, highlighting their disruptive impact on operations and potential consequences on patient care. As we sound the alarm on the need for enhanced cybersecurity measures, we also share actionable tips on how organizations can protect themselves. The future of healthcare is a complex web of challenges and opportunities, and we're here to guide you through it. So, buckle up and stay tuned for our next episode where we'll dive into the 2024 final rule and its implications on MIPS and QPP. This is a conversation you won't want to miss! News Articles Discussed: https://www.beckershospitalreview.com/cybersecurity/hospital-cyberattack-costs-patient-care-disruptions-up-9-things-to-know https://www.beckershospitalreview.com/cybersecurity/30-most-common-passwords-of-2023.html https://www.kevinmd.com/2023/11/the-crisis-of-physician-burnout-and-the-promise-of-technology.html https://www.beckershospitalreview.com/digital-health/where-health-systems-stand-on-ai-adoption.html Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Are you ready to take stock and contemplate gratitude? We're doing exactly that in the latest episode of Beyond the Stethoscope. Join us, Jason Crosby and Aaron C Higgins, as we muse over the last year - the highs, the lows, the triumphs, and the challenges. We're sharing our gratitude for our families, the exceptional team at SHP, and you, our dedicated listeners who inspire us to keep going. As we wind down the year, we're excited about the enlightening episodes coming your way. We'll be discussing the QPP Final Rule for 2024 - a topic crucial for those keeping an eye on MIPS. Finally, we'll conclude the season with a thought-provoking conversation with Matt Usher, SHPs insurance broker. We'll be addressing the 2024 health plan challenges from the viewpoint of both the employee and employer. This episode will be for everyone who interacts with healthcare. Don't miss this opportunity for insight and growth on Beyond the Stethoscope. Tune in! Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

What happens when you mix the expertise of Coastal Vascular and Vein Center's CEO Craig Kilgore with the turbulence of the post-pandemic private practice landscape? You get a dynamic and insightful exploration of the challenges and opportunities facing private practices in this transformative era. From the consolidation of payer landscapes to the evolution of volume levels, and the constant struggle with staffing, Craig offers his perspective, grounded in his extensive experience across IT, finance, and executive administration. Craig goes beyond just identifying the problems: he offers tangible strategies for fostering growth, harnessing innovation, and engaging physicians and staff within a practice. Drawing from his own experience, he outlines the merits of owning property and diversifying business strategies to build a resilient and successful private practice. But it's not all rosy – Craig also shares his concerns about the declining interest among physicians in private practice and the ongoing struggle with staff retention. This episode is more than a conversation; it's a masterclass in navigating the choppy waters of private practice in a post-pandemic world. So, ready to get some invaluable insights? Of course, you are! Let the conversation begin. Craig M. Kilgore, CEO - Coastal Vascular & Vein Center (e) craig.kilgore@coastalvvc.com (p) 843-577-4551 Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Strap yourselves in as we embark on an insightful journey with Craig Kilgore, the captain steering the ship at Coastal Vascular and Vein Center. Craig's ascension from the tech-savvy IT manager and CFO at Holston Medical Group to the high echelons of Charleston ENT and Allergy, and now his leadership role at Coastal Vascular and Vein Center is a story that's as compelling as it is inspiring. We traverse the tumultuous landscape of independent medical practice, grappling with challenges in staffing, IT, and more. Plus, Craig dissects the influence COVID has had on private practices, providing us with a unique perspective on the shifting healthcare scene. As we venture into the second half of our enlightening exchange with Craig, prepare to soak up some pearls of wisdom on leveraging professional networks and associations. Reflecting on his tenure at Holston Medical Group, Craig sheds light on its transformation into an Accountable Care Organization (ACO), providing us with a blueprint for smaller practices to emulate. The secrets to successful contract negotiations, the art of maximizing contracts, and the science of efficient revenue cycle management - all these and more await you. If you're an independent medical practice aiming to expand or diversify your revenue streams, hitch a ride with us on this exhilarating journey with Craig Kilgore. Craig M. Kilgore, CEO - Coastal Vascular & Vein Center (e) craig.kilgore@coastalvvc.com (p) 843-577-4551 Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Curious about what the latest headlines in the health sector mean for you? Join us for a vital conversation with Jason Crosby & Aaron Higgins where we dissect the implications of the proposed HHS crackdown on information sharing and explore its potential to revolutionize patient data flow across different care settings. We delve into the consequences of non-compliance, especially for hospitals & practices participating in MIPS, offering insights that providers and other stakeholders will find incredibly enlightening. In addition, we reflect on the first anniversary of the 988 suicide and crisis hotline, evaluating its impact and the challenges it faces. Our discussion uncovers the urgent need for more local resources for the hotline and the strides it has made in advancing mental health initiatives. We also discuss the open enrollment of the ACA health plans. What are the things to be on the lookout for going forward as more people become eligible for these plans. Wrapping up, we share a sneak peek into our upcoming interview with Craig Kilgore. With subject matter that impacts us all, this episode is a treasure trove of essential health sector insights. Don't miss it! Headlines: Jason: https://www.fiercehealthcare.com/payers/open-enrollment-aca-exchanges-set-begin-here-are-5-trends-watch Aaron: https://www.healthcareitnews.com/news/new-information-blocking-rules-hhs-could-cost-noncompliant-providers-thousands Aaron: https://www.cnn.com/2023/10/31/health/988-potential-mental-health-study/index.html Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Navigating the shifting landscapes of healthcare in a post-COVID world is no walk in the park. Our insightful guest, Damien Scott, CEO of Emmanuel Medical Center, unpacks this maze with us, illuminating pressing issues like the generational divide among physicians, skyrocketing staffing costs, and the dire need for expanding autonomy for nurse practitioners and PAs. We also delve into the vital role of programs like Mercer Medical School and MCG in steering medical professionals towards rural areas, and strategies to break free from the reliance on travel agency staff. But that's not all. We also dive deep into how we gauge the quality of healthcare in our communities. Damien shares his expertise about rating systems like CMS 5-Star and the undeniable value of patient feedback. He offers his perspective on the advantages of providing services like outpatient OBGYN services five days a week, and the conundrum of striking a balance between offering such valuable services and maintaining financial viability. We also take a moment to appreciate the power of a balanced board and the incredible team they've built over the years. So tune in and get enlightened! Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.

Are you intrigued by the dynamics of rural healthcare leadership? Join us as we navigate the complexities of this critical role with a proven and seasoned executive at the helm of rural hospitals in Swainsboro, Georgia. Damien Scott, a CEO with a clinical background, walks us through his interesting journey from physical therapy to hospital administration, while also providing insights into the scientific and clinical challenges his team regularly encounters. He candidly discusses the hurdles he has crossed transitioning from a hands-on role to an administrative one, and shares his experience with the financial and business aspects of running a hospital. Mike Scribner and Jason Crosby discuss with Damien how he has made a significant impact in rural healthcare with his unique initiatives. His passion for providing quality care shines through as he discusses the creation of the React Team and the Emanuel County Resource Centre. Delving into the philosophical, Damien explores the question of who should bear the brunt of uncompensated care. We explore how the balance between constituents and hospital direction shapes the outlook of rural healthcare. Join us on this enlightening journey, shedding light on the realities of healthcare leadership in rural settings. Visit our website Like us on Facebook Tweet @ us on Twitter Follow on Linkedin Send an email contact@shpllc.com Production © Strategic Healthcare Partners, LLC. All rights reserved.