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Reimagining Healthcare

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Reimagining Healthcare is a podcast about innovation in the healthcare industry. On the show, we talk to healthtech and healthcare innovators to uncover how they’re reimagining and building a world of seamless digital healthcare experiences that fit into people’s lives. Hosted by Yianni Serpanos, healthtech industry leader and Founder of HealthTechX.

Reimagining Healthcare is a podcast about innovation in the healthcare industry. On the show, we talk to healthtech and healthcare innovators to uncover how they’re reimagining and building a world of seamless digital healthcare experiences that fit into people’s lives. Hosted by Yianni Serpanos, healthtech industry leader and Founder of HealthTechX.
More Information

Location:

Australia

Description:

Reimagining Healthcare is a podcast about innovation in the healthcare industry. On the show, we talk to healthtech and healthcare innovators to uncover how they’re reimagining and building a world of seamless digital healthcare experiences that fit into people’s lives. Hosted by Yianni Serpanos, healthtech industry leader and Founder of HealthTechX.

Language:

English


Episodes

How the NDIS is revolutionising healthcare

9/16/2019
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Rohan Braddy is the CEO at Mambourin Enterprises, an organisation that provides employment, education and training services to people with disabilities. On this episode, Rohan talks about the NDIS and how it is driving a more client-centric platform of care. Customers now hold the power in the healthcare space, which is why being customer-focused is so important. Rohan explains how Mambourin cultivated a customer-focused culture, along with the challenges they face as a not-for-profit...

Duration:00:45:15

Using small but regular changes to grow your practice

9/2/2019
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Ben Lynch is the CEO and a Founder of Clinic Mastery, an organisation which helps health clinics transform their client experiences in a way that’s personalised, engaging and memorable. In this episode, Ben talks about his career transition from being a podiatrist to eventually helping guide hundreds of other clinic owners to building successful practices. Ben shares a lot of key insights on the shifting healthcare landscape, the importance of connecting to your ‘why’ and how looking...

Duration:00:38:37

Client centred healthcare and healthtech

8/19/2019
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Simon Taylor is the CEO and Founder of Rehab Guru, a web-based exercise prescription application with ease-of-use and client experience as its key pillars. With the product, exercise prescription and rehabilitation can now have real-time feedback, increased scalability and tools to monitor and help clients. As the healthcare sector (both private and public) shifts to a more digital infrastructure, so too must the evolution of client experience. On this episode, Simon talks about the need...

Duration:00:42:27

The Leading Change Model for healthcare transformation

8/5/2019
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Today’s guest is Claire Edwards is Founder of b.school4change and social movement #pledge4change and a purpose driven innovator promoting and supporting transformation within the healthcare. On this episode, Claire discusses methods and techniques to simplify making change using the Leading Change Model and explains whey we should accept changes in healthcare as a necessary step to transforming the industry for the better. The discussion tackles organisational change in the healthcare...

Duration:00:47:01

Building and leading inspired teams in private practices

7/22/2019
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Cathy Love is an author, business coach, occupational therapist and the Founder of Nacre Consulting. On this episode, Cathy talks about her practice, the motivations behind her work and some of the biggest obstacles within the allied healthcare field. She fully subscribes to the sentiment that, “Your level of success rarely exceeds your level of personal development.” Cathy touches on the power of branding, her shortcomings when she was starting out in business and how she addressed them...

Duration:00:34:55

The power of networking and alliances in private practice

7/22/2019
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Natasha Ace is Founder of the Private Practice Alliance. She has an immense amount of experience in the mental health field, having worked with 1,000s of practitioners to improve their practices. On this episode, Natasha shares her work with the Private Practice Alliance and their vision to understand and improve the client journey. They do this by supplying the necessary tools for practitioners do their job better, and also improve the empathy and connection they have with their clients....

Duration:00:40:51

Designing customer-centric healthcare eXperiences

7/22/2019
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Diana Younan is the Customer Success Manager at coreplus. On this episode, we talk about her lived experience with customer-centric healthcare and how to design a client-first health practice. We delve into the intersection between human experience and how health practitioners design their health practice. We also discuss marketing techniques to increase user engagement and improve client experiences with health technology. Diana shares her tips on how to build stronger connections with...

Duration:00:36:46