
Premium
Title
1/20/2026
Foreword
1/20/2026
Part I A MASTERCLASS IN COMMUNICATION
1/20/2026
Ch. 1 SAY EVERYTHING, MEAN NOTHING
1/20/2026
Ch. 2 MISCOMMUNICATION AS STRATEGY
1/20/2026
Ch. 3 THE MEETING THAT COULD HAVE BEEN AN EMAIL
1/20/2026
Ch. 4 REPEATING YOURSELF LOUDLY
1/20/2026
Part II YOUR PEOPLE: INSTRUMENTS OF INCONVENIENCE
1/20/2026
Ch. 5 DIVIDE AND MISMANAGE
1/20/2026
Ch. 6 TEAM BUILDING HAPPENS ORGANICALLY
1/20/2026
Ch. 7 THE PERFORMANCE REVIEW
1/20/2026
Ch. 8 THE EXIT INTERVIEW NOBODY READS
1/20/2026
Ch. 9 THE CORPORATE IMMUNE SYSTEM
1/20/2026
Part III LEADERSHIP: THE ART OF CONFIDENT MISDIRECTION
1/20/2026
Ch. 10 ALIGNMENT IS OVERRATED
1/20/2026
Ch. 11 THE ART OF THE BAD CALL
1/20/2026
Ch. 12 HIRE A CONSULTANT
1/20/2026
Ch. 13 THE PETER PRINCIPLE IN ACTION
1/20/2026
Part IV TOOLS, TECH & THE ILLUSION OF PROGRESS
1/20/2026
Ch. 14 UPGRADE EVERYTHING, IMPLEMENT NOTHING
1/20/2026
Ch. 15 THE SHINY OBJECT SYNDROME
1/20/2026
Ch. 16 WHEN THE TOOL BECOMES THE PROBLEM
1/20/2026
Ch. 17 THE OPEN-PLAN OFFICE
1/20/2026
Ch. 18 THE AI ANNOUNCEMENT
1/20/2026
Part V THE PERFORMANCE OF CHANGE
1/20/2026
Ch. 19 THE WORKSHOP THAT CHANGED NOTHING
1/20/2026
Ch. 20 THE DEI DECK
1/20/2026
Ch. 21 THE REBRAND
1/20/2026
Ch. 22 THE VISION STATEMENT
1/20/2026
Ch. 23 THE REORGANISATION
1/20/2026
Ch. 24 THE EMPLOYEE ENGAGEMENT SURVEY
1/20/2026
Part VI REMOTE BY DEFAULT, DISCONNECTED BY DESIGN
1/20/2026
Ch. 25 REMOTE WORK AS DIAGNOSTIC INSTRUMENT
1/20/2026
Ch. 26 THE RETURN-TO-OFFICE WHIPLASH
1/20/2026
Ch. 27 THE ONBOARDING THAT ASSUMED OSMOSIS
1/20/2026
Part VII THE GRAND STRATEGIES
1/20/2026
Ch. 28 THE FIVE-YEAR PLAN THAT LASTED EIGHT MONTHS
1/20/2026
Ch. 29 THE MERGER THAT DESTROYED BOTH CULTURES
1/20/2026
Ch. 30 THE INNOVATION LAB THAT INNOVATED NOTHING
1/20/2026
Ch. 31 VALUES ON THE WALL & FRAUD IN THE BOOKS
1/20/2026
Part VIII GRADUATION & ADVANCED TECHNIQUES
1/20/2026
Ch. 32 BUDGET SEASON
1/20/2026
Ch. 33 THE CHANGE MANAGEMENT INDUSTRIAL COMPLEX
1/20/2026
Ch. 34 BEND AND WAIT
1/20/2026
Epilogue: YOU’VE GRADUATED
1/20/2026
Appendices: Reference material for the recently graduated.
1/20/2026
APPENDIX A: THE ALL-STAFF EMAIL TEMPLATE KIT
1/20/2026
APPENDIX B: THE TRANSFORMATION READINESS ASSESSMENT
1/20/2026
APPENDIX C: A GLOSSARY OF TERMS THAT MEAN NOTHING
1/20/2026
APPENDIX D: RECOMMENDED READING
1/20/2026
APPENDIX E: SOURCES & NOTES
1/20/2026
About the Author
1/20/2026
Final Notes
1/20/2026