TuneIn Logo
The Calling-logo

The Calling

Quint Studer

To purchase a hardcopy of the book, visit www.thegratitudegroup.com/the-calling If there’s one thing all healthcare people have in common, it’s a great desire to be useful and helpful. This is our “calling,” and we are born with it inside us. We...

Ask host to enable sharing for playback control
Play Button
Premium Chapters
Premium
Ask host to enable sharing for playback control

A Note to Listeners

1/17/2026
Ask host to enable sharing for playback control

Introduction

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 1: The Calling Is in Our DNA

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 2: My Own Healthcare Calling

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 3: Leadership Is an Inside Job

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 4: Denial, Rationalization, and Blame

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 5: Envy

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 6: Perfectionism

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 7: Reluctance to Seek Help

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 8: Managing Change

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 9: Uncomfortable Conversations

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 10: Permitting Unproductive Communication

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 11: Understanding the Phases of Learning

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 12: Developing Tools and Techniques

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 13: Learning From Each Other and Harvesting Best Practices

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 14: Why Standard Operating Procedures Are So Powerful

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 15: Reward, Recognition, and the Power of Thank You

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 16: Always Sweat the Small Stuff

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 17: Using Words That Connect to People's Values

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 18: How Great Communication Creates Consistency, Engagement, and Alignment

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 19: Words Matter: How the Right Words Relieve Anxiety and Shape the Patient Experience

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 20: Understanding and Appreciating Differences

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 21: How Frontline People and Middle Managers Drive Culture

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 22: Contempt Prior to Investigation

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 23: Turning Obstacles Into Opportunities

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 24: It's Better to Be Interested Than Interesting

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 25: Track Yourself

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 26: Telehealth: Marrying Technology and the Human Connection

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 27: Storytelling Helps People Connect to the Difference They Make

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 28: This Isn't Easy...But We Get Through It Together

1/17/2026
Ask host to enable sharing for playback control

CHAPTER 29: A Final Word

1/17/2026
Ask host to enable sharing for playback control

WE ARE ALL FIRE STARTERS

1/17/2026