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Ask a House Cleaner

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Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing & Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners & more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners & Maids.

Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing & Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners & more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners & Maids.
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Location:

United States

Genres:

Podcasts

Description:

Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing & Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners & more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners & Maids.

Language:

English

Contact:

980-254-0900


Episodes

House Cleaner Hijinks - Unreliable Employees Need a Chat

9/25/2018
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"Hijinks? How do you know if the house cleaners that call out sick or don't show up on deep clean or move out cleans aren't pulling hijinks? I'm trying to grow my cleaning company but I have unreliable employees." Angela Brown, The House Cleaning Guru says hijinks are real. When you have a big job and your maid is MIA, it's time for a heart to heart chat. If you call out on a deep cleaning more than once, you may need to go back through house cleaning training. This may not be a house...

Duration:00:06:53

Should Airbnb's Charge Extra for Cleaning?

9/24/2018
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Should Airbnb's charge extra for cleaning? They do offer turnover services for each guest. And should Airbnb's charge extra for cleaning if they don't hire a housekeeper or Airbnb cleaning service? Angela Brown, The House Cleaning Guru says Airbnb's or VRBO's can charge extra for cleaning. Airbnb hosts sign a living wage promise to pay the caretaker for hospitality and cleaning. "Home sharing is tricky. You're competing with hotels which don't charge an Airbnb cleaning charge. Nor do they...

Duration:00:06:24

Behind Closed Doors - House Cleaners Squirm

9/21/2018
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Behind closed doors could be anything. House cleaners squirm when they arrive to clean and have to wonder "What's behind closed doors?" that are always open. Are the relatives in town? Is a family member inside sick? Should they knock or leave what's behind closed doors? Angela Brown, The House Cleaning Guru says it comes to boundaries and expectations. On your walkthrough, you can set the rules and regulations to knock or call the homeowner. Don't wonder and wait, you have cleaning to...

Duration:00:05:56

Emergency Clean (Airbnb, VRBO, STR) - Need a Pro House Cleaner Fast

9/20/2018
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"I've got an emergency clean for my Airbnb. The Airbnb guests wrecked my place and I've got a fast turn. How do you screen a professional house cleaner for an emergency clean in need of a quick fix? Is there a housekeeper for turnover services that understands home sharing and can do an emergency clean before my next booking?" Angela Brown, The House Cleaning Guru says Airbnb cleaning service does exist. But warns an Airbnb host or vacation rental owner (VRBO) should hire slow when hiring...

Duration:00:09:09

Tips for Buying a Cleaning Business

9/19/2018
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"Should I consider buying a cleaning business? Or should I start a cleaning company from scratch? Buying a cleaning business could save years off the learning curve." Angela Brown, The House Cleaning Guru says buying a cleaning business could give you third party endorsement. And more room to negotiate if you buy a cleaning business from an independent. Today's Ask a House Cleaner sponsors are Savvy Cleaner (pro cleaning tips for the cleaning service owner.) HouseCleaning360 (a way to...

Duration:00:09:02

Why Don't All Airbnb Hosts Hire Cleaners? House Cleaning FAQ

9/18/2018
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Why don't all Airbnb hosts hire cleaners? I'm trying to grow my cleaning company and trying to break into the vacation rental business. But the host or superhost says not all Airbnb hosts hire cleaners. Why not? Angela Brown, The House Cleaning Guru says not all VRBO or Airbnb hosts hire cleaners because of competitive rates. If they are renting out a house, it's got to be clean even if it's DIY cleaning. Renting costs more than couch surfing, but less than a hotel. And if your professional...

Duration:00:09:19

Do You Need a Facebook Business Page as a House Cleaner?

9/17/2018
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"Do I need a Facebook business page if I'm just a house cleaner? I want to grow my cleaning company but don't see how a Facebook Business Page fits into it all. I'm not on social media and don't to Twitter or Instagram or even know how to do online marketing." Angela Brown, The House Cleaning Guru addresses the Facebook business page on today's Ask a House Cleaner. "Any savvy cleaner will use Facebook for business if you want to market your cleaning business." Today's sponsors are Savvy...

Duration:00:07:58

Why Cleaning Systems Don't Work - Are Coaches Overpromising?

9/14/2018
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"Cleaning systems don't work and consultants and coaches are overpromising. " Angela Brown, The House Cleaning Guru agrees business is hard. "But it's not because cleaning systems don't work. You have to apply what you learn. You need commitment and follow through. Cleaning systems don't work when you don't work." Today's Ask a House Cleaner sponsors are: Turnover Cleaning Tips (for Airbnb, VRBO, and STR.) HouseCleaning360 (Where Airbnb hosts go to find a house cleaner, maid or maid...

Duration:00:10:01

How to Rid an Airbnb of 420 Smell - Quick Turnover

9/13/2018
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How do you rid your Airbnb or VRBO of 420 smell when you have a quick turnover? Even if your short-term rental has a no smoking policy you may find you've got a 420 smell at some point. Angela Brown, The House Cleaning Guru says if your house reeks of marijuana (420 smell) you can mask it. A combination of Ozium, Lysol all-purpose cleaner, and Nag Champa can hide the smell of weed. Of course, you can open windows to circulate the Cannabis scent. Today's Ask a House Cleaner sponsors are...

Duration:00:07:24

Help! I Am Being Sued by a Previous Boss (House Cleaning)

9/12/2018
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"Help, I'm being sued by a previous boss. I'm trying to grow my cleaning company and I'm being sued because they said I stole their clients. Do I have to have a lawsuit if I'm being sued or can I just ask for forgiveness and resolve it outside of court?" Angela Brown, The House Cleaning Guru says you may have signed a non-compete clause. A breach of contract may have triggered the subpoena and the court case. Market your cleaning business on your own turf. And treat your non-compete and...

Duration:00:07:47

No Business Plan - Can I Grow My Cleaning Company Without One?

9/11/2018
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"I've got no business plan - can I grow my cleaning company with no business plan? I've got bill collectors but can't pay them because I have outstanding collections. I need a band-aid for the bleeding wounds. And I need free resources to help me with business growth and development. Any free advice? " Angela Brown, The House Cleaning Guru says yes, you can start a maid service with no business plan. She talks about SCORE from the Small Business Administration. Did you know as a house...

Duration:00:08:06

When Customers Don't Pay - Theft of Services (House Cleaning)

9/10/2018
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What do you do when customers don't pay? You're there to do house cleaning, not bill collections. Do you charge late fees for a late pay or worse a no pay? And do you keep cleaning when customers don't pay and just send them an invoice? Angela Brown, The House Cleaning Guru says you need to revise your approach when customers don't pay. On your walkthrough there needs to be an agreement of payment terms. Deposit upfront for move in-move outs. Cash on demand (C.O.D.) or a credit card on...

Duration:00:12:24

Botched Referral? What to Do a Referral Backfires on You

9/7/2018
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Botched referral. What do you do when a referral backfires on you? As a maid, you give a recommendation to another house cleaner if you can't do the cleaning yourself. And a botched referral is not your fault. You may have a bitter, angry customer or just a miserable client that doesn't get along with the new maid service. Angela Brown, The House Cleaning Guru defines a botched referral as a customer who loves misery and is yelling and screaming. "Don't take it personal, don't explain,...

Duration:00:11:21

On the Business vs. In the Business - How to Streamline Your Workflow

9/6/2018
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ON the business vs. IN the business - how do I grow my cleaning company and when is it time to hire an assistant? Angela Brown says a business plan will help you expand your cleaning business so you can work ON the business vs. IN the business. If working ON the business vs. In the business is the goal you'll need templates, systems, and tips to outsource. And you may need a virtual assistant or two when it’s time to hire. Today's Ask a House Cleaner sponsors are Savvy Cleaner (Maid and...

Duration:00:10:28

What is an Airbnb Superhost? House Cleaners Want to Know

9/5/2018
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What is an Airbnb superhost? And if I'm doing Airbnb cleaning or VRBO, STR (short-term rentals) what do I need to do to meet Airbnb cleaning expectations? Once we learn "what is an Airbnb superhost?" we can learn how to provide hospitality to Airbnb guests and hosts. Angela Brown says "What is an Airbnb superhost?" It's a house cleaning FAQ as caretakers and partners accept jobs for booking and short-stay turnover services. Today's Ask a House Cleaner sponsors are Savvy Cleaner. (Maid and...

Duration:00:08:09

What Do You Do When Customers Try to Get a Free Cleaning?

9/4/2018
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What do you do when customers try to get a free cleaning? I'm trying to grow my cleaning company, and I get complaints - and I have a satisfaction guarantee. I can't tell if this is a scam - clients try to get a free cleaning or if it's legitimate. Angela Brown, The House Cleaning Guru says some customers try to get a free cleaning and its theft of services. How you market your cleaning business will help you weed out those trying to get a free cleaning from those stealing services. Savvy...

Duration:00:09:34

Join Associations to Market Your Cleaning Business?

9/3/2018
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Should you join associations to market your cleaning business? Networking to build industry partners is one reason to join associations like BNI or The Chamber of Commerce. Angela Brown, The House Cleaning Guru says join associations to find clients as well. There are lots of VRBO, STR (short-term rental) and Airbnb hosts who need turnover service. Many of them are members of community groups. Today's Ask a House Cleaner sponsors are Savvy Cleaner (maid and house cleaner training.) Savvy...

Duration:00:07:46

Best Advice I Ever Got I Used for My Cleaning Business

8/31/2018
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"The best advice I ever got I used for my cleaning business. The counsel was accidental and the wisdom rare. The best advice I ever got came from a new car salesman whose questions got me thinking about my options and choices.” Angela Brown, The House Cleaning Guru shares a story about the best advice for buying a car, became a question she uses daily. "I'll always have my gut instinct, but if I'm to grow my cleaning company, I need to have choices." Today's sponsors are Savvy Cleaner...

Duration:00:05:37

Best Spray Bottles for Cleaning Solutions (House Cleaning, Airbnb, VRBO)

8/30/2018
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What are the best spray bottles for your cleaning solutions? As a house cleaner or maid, the best spray bottles are the ones that have a colored spray bottle trigger for speed cleaning. Angela Brown, The House Cleaning Guru says the best spray bottles to use are the 'any angle' spray bottle. They allow you to spray on flat surfaces like floors or down near baseboards without standing the spray bottle upright. Today's Ask a House Cleaner sponsors are Savvy Cleaner (house cleaner education.)...

Duration:00:04:59

How to List Your Business on HouseCleaning360

8/29/2018
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How to list your business on HouseCleaning360.com so you can get more leads. The chance to list your business on HouseCleaning360.com is free. There are also paid listings that have advertising and SEO attached. But if you're a home service provider, it's wise to list your business on HouseCleaning360.com. We're talking house cleaners, landscapers, carpet cleaners and window washers. HC360 is for gutter cleaners, electricians, plumbers and swimming pool cleaners. Angela Brown, The House...

Duration:00:10:35