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Episode 28: Work has left the office – the relentless rise of remote working

There’s no denying that remote working is on the rise. Despite the plethora of benefits that come with it, in this podcast, we ask Dion Hinchcliffe and Rita Zonius: how well-equipped are leaders for “network leadership”; what options will there be for those who choose not to work remotely; and are we really able to keep up with and make the most of the technology and tools in this space? Follow the conversation as they discuss the need for social interaction, disseminating culture,...


Episode 27: How technology is ‘renovating’ the Home of Cricket

Loved (at least by some!) and played the world over, cricket has reinvented itself to appeal to new audiences. Off the pitch, the England and Wales Cricket Board (ECB) is reinventing the way its cricket clubs operate transitioning them from legacy, paper-based processes to the digital workplace. From WiFi to biometric analysis, Damian Smith explains how technology is not only enabling cricket clubs to run more effectively, but is helping them to fulfill strategic objectives, enrich the...


Digital Workplace 2030: Preparing Now for the Digital Worlds of Work to Come

Looking 12 years ahead, how do you envisage the digital workplace will be? This forward-thinking discussion is framed by the four dimensions outlined in DWG’s brand new research report “Digital Workplace 2030: Preparing now for the digital worlds of work to come”. Wells Fargo’s Pete Fields, Adobe’s Toni Vanwinkle and Omar Divina from HyperScience share their experiences and opinions on “space”, “capability”, “intelligence” and “beauty”. Show notes, links and resources for this episode:...


Episode 25: How London’s Heathrow Airport is Preparing for Digital Take-Off

76,000 people work at Heathrow airport whom are employed by around 300 different companies. 60% of these people do not have a desk or a laptop, With that, Heathrow Airport is on a mission to deploy a truly mobile digital workplace. Neil Barnett, Senior Digital Communications Manager, talks us through the project to date, explaining how it accommodates the diverse workforce. He describes how the HR, IT and Communications teams are working together, the challenges they’ve faced, and goes...


Episode 24: How to Put 'Digital Scotland' on the Map

Scottish Government is blazing a digital trail. It’s improving its internal digital workplace; digitizing its frontline services; and boosting its economy. Paul Miller talks to Ken Goodlad about how Scottish Government is dispelling the myth that the public sector are digital laggards. From the mentoring scheme “Digital Friends” to setting up global firsts such as CivTech, Ken tells us how they have been able to make such a success of their digital programme and why being leaders in...


Episode 23: What 7-Year Olds Need to Know Now – To Thrive in an AI World of Work

When the topic of AI and the future of work arises, the picture painted is often a bleak one. But Calum Chace and Angus Knowles-Cutler have a much more optimistic outlook on the future. Paul Miller asks them both: What should children be learning today to equip themselves to work alongside machines? This enlightening and refreshingly positive conversation also covers how we can all prepare for the future; how different societies will adapt and which will prosper; and asks would a life...


Episode 22: What Makes Kansas City (And Many Other Cities)So Smart?

Smart cities are popping up all over the world – tackling various issues: cutting crime; reducing traffic congestion; relieving pollution levels. And while the initiatives may vary, every smart city has the same goal – to improve the lives of its citizens. The smart city at the centre of our podcast is Kansas City and we talk to Bob Bennett, Chief Innovation Officer of Kansas City, and Gordon Feller, founder of the highly influential smart city program Meeting of the Minds, both of whom...


Episode 20: How the World Bank Digitally Empowers the Young in Developing Nations

This episode of Digital Workplace Impact takes us on a tour of the globe and explores how technology is enabling developing nations to kickstart their economies and inspire their younger generations. Paul Miller speaks with Samia Melhem, Global Digital Development Lead at the World Bank’s Transport and ICT Practice. With a dramatic rise in entrepreneurial spirit among the young, as well as the speed of response that comes with social media, governments need to digitally modernize from...


Episode 19: How and Why Physical Workplaces Change The Way We Work

The first Digital Workplace Impact podcast of 2018, hosted by Paul Miller, investigates wellbeing (a very topical subject for January!) with Sally Augustin and Christine Kohlert. Wellbeing in the workplace has benefited from a sea-change in recent years, with organizations taking it more seriously and working harder to retain employees. Tune in to hear the trio discuss the impact of wellbeing on employee output; how digital workplaces can have an adverse effect on our wellbeing; balancing...


Season 1: Some of the Best Bits

As we close out our first season of Digital Workplace Impact, we’ve taken the opportunity in this episode to revisit some of the highlights. And what a season it was! We covered everything from the highs ignited by passionate people all the way down to the lows of the darker side of digital. Our exceptional guests have holidayed with colleagues, changed working practices, digitally transformed businesses over 300 years old and worked for robots. They’ve challenged the status quo and are...


Episode 15 - Driving for Digital Workplace Success – with Williams Formula 1

Williams F1 is three years into a five-year digital and IT transformation programme. Graeme Hackland, CIO, talks to Paul Miller about how the digital workplace is helping the team to reach its shared goal: continually improving the performance of their F1 cars. He shares their journey to date, the challenges facing Williams and how the digital workplace has helped them to move forward. Follow the conversation as Graeme reveals insights into his team’s work and explains why Williams is more...


Episode 13: Facebook, Oxfam and “Digital Leapfrogging”

Today, it is easier than ever to connect digitally with others around the world. Within the workplace, for those who sit in front of a computer, this is a straightforward task. However, how can the millions of employees who don’t sit at desks connect digitally with the rest of the organization? Workplace by Facebook launched with a mission to connect the previously unconnected. VP, Julien Codorniou, explains how its new platform has been able to successfully connect factory workers,...


Episode 12: How to Measure a Digital Workplace

The digital workplace encompasses a number of tools and services, all of which are easily measurable. However, measuring their impact on the overall business objectives is a much more complex task. In this episode, Paul Miller is joined by two pioneers who understand how progress and performance of digital workplace initiatives can be measured meaningfully. They share best practice, showcase forward-thinking organizations and discuss whether more intelligent metrics are a blessing or a...


Episode 10: Brian Solis Peers into the Digital Darkness – and Sees (the)Light

As a society, we can get caught up in the excitement of advancing technology and forget to consider the repercussions. In this (darker) episode, we ask Brian Solis, analyst, futurist and author, whether work will cease to exist and how the next generation can prepare for an unpredictable future. He gives us his perspective on where we came unstuck, what’s holding us back and why we need to take control before it’s too late. Show notes, links and resources for this episode: The Codecademy:...


Episode 9: Fusing the Digital and Physical Workplaces

When employees have the option to work wherever they choose, a physical workplace needs to offer more than just a desk and Wi-Fi. Karen Gill, Vice President, Workplace Strategy at Fidelity Investments, and Ryan Anderson, Director of Commercialization & Business Development, IoT, at Herman Miller, explain how to transform the physical workplace from somewhere you have to go to into somewhere you want to be. They talk to Paul Miller about how biophilic design, sustainability and the Internet...


Episode 5: My New Boss Is a Robot

In a world where robots are no longer just the preserve of the manufacturing line, developments in AI mean that some people find themselves being managed by a ‘roboboss’, whether they realize it or not. Could you work for a robot? Dan O’Hara, SVP Digital Workplace at Avanade, became an Uber driver in his spare time for firsthand experience. He talks to Paul Miller about what it was like to be hired, trained, directed and rewarded by a robot. Follow the discussion as they explore when an...


Episode 3: Can Governments Cope With Digital Citizens?

Our relationship with the state has always been complex. So what will the impact of the new digital frontier be for governments? Like an exemplar digital citizen, your host Paul Miller brings up your concerns with Sarah Gold (design director at IF) and Tom Cheesewright (applied futurist at Book of the Future). Join us on the campaign trail towards hyperlocal parliaments, a true sharing economy and the surprising immediacy of the future.


Intro Episode: Digital Workplace Impact

Digital Workplace Impact is a new podcast from the Digital Workplace Group, where we investigate and explore the ideas, practices and people impacting the new digital worlds where we work. The show is hosted by Paul Miller, CEO of the Digital Workplace Group and focuses on in-depth conversations with the people who are shaping the evolving digital workplace globally. Guests in the first episodes include Jessica Hunt from Adobe, Ephraim Freed from Riot Games, Peter Fabor of Surf Office,...