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The GoSquared Podcast

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Location:

United Kingdom

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Podcasts

Language:

English


Episodes

008: What can startups learn from the corporate world?

5/31/2018
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In this episode we're joined by Charles Thiede of Zapnito. Zapnito is a SaaS platform described as "the next-generation communication and expert community platform". We talk to Charles about his move from corporate life to the world of startups, about selling to enterprise businesses, and about time management as a busy founder. We hope you enjoy the show! Check out Zapnito for yourself here: https://zapnito.com/

Duration:00:33:02

007: Who's ready for GDPR?

5/17/2018
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In this episode we're joined by Jamie Akhtar and Mariella Thanner of CyberSmart. CyberSmart is an automated compliance platform that helps you to identify, fix, certify and protect against security incidents in your business. Part of the CyberSmart platform helps businesses prepare for the GDPR – new legislation that's coming into effect on May 25th 2018 (about a week from when we recorded this). Jamie and Mariella share their stories from building CyberSmart, and offer their candid advice...

Duration:00:33:36

004: A fireside chat with Rich, CEO of tray.io

2/28/2018
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This episode was recorded live at GoSquared's fifth London SaaS event. Rich Waldron, Co-founder and CEO of tray.io, sits down with James Gill, CEO of GoSquared for a fireside chat. tray.io is a platform that empowers organisations to build sophisticated automation workflows. They discuss the timeline of tray.io so far covering growing product and engineering teams, tough times, fundraising and the added pressure that comes with it. Find out more about tray.io Find out more about LDNSaaS...

Duration:00:23:56

004: Selling to developers

2/6/2018
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In this episode we're joined by Adam – VP sales at Pusher. Pusher is a set of hosted APIs that allow developers across the world to add real-time features into their applications. We chatted with Adam about a range of sales-focused topics – what it's like selling to developers, how the sales team is structured at Pusher, and what to look for in your first sales hire. We hope you enjoy the show! You can find out more about Pusher here: https://pusher.com

Duration:00:29:31

002: How and why we do all-hands live chat

1/23/2018
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In our second episode, Sinead and James discuss how we implemented "all-hands" live chat at GoSquared. Live chat has become a hugely popular channel for businesses to talk to their customers, and seeing as GoSquared helps companies all around the world on this topic, we thought it'd be helpful to share how we handle customer communiction via live chat – from sales, to product, to customer success. Key areas of our discussion include: * Live chat as a sales tool AND a customer support tool....

Duration:00:30:17

001: The benefits of simplified pricing

1/12/2018
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We recently rolled out a dramatic change to our pricing and removed almost all of the complexity. In our first ever episode of the GoSquared Podcast, James and Russell discuss the reasons behind our pricing change, and what we've learned from the process so far.

Duration:00:26:22