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The Ops Authority

Podcasts

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

Location:

United States

Genres:

Podcasts

Description:

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

Language:

English


Episodes

178: The DOO Download: Your Ops Questions Answered (#5)

12/7/2022
Do you want your burning DOO (Director of Operations) questions answered? Today I am joined by my Director of Coaching, Amy Lockrin, for round five of The DOO Download, where you get the wisdom of two DOOs who have “been there, done that.” In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them! For full show notes visit theopsauthority.com/podcast/178.

Duration:00:26:03

177: The Impact of a DOO in a Scaling Business with Erin Weaver & Julie Ciardi

11/30/2022
What does it look like for a DOO to show up inside of a thriving business? What kind of impact can a DOO make in a scaling business? Today I have Julie Ciardi with me, an old friend who has been on a complimentary path, as well as Erin Weaver, a graduate of our DOO certification program. We are diving into what it looks like to have a high level operator in your business from the perspective of both the visionary and the DOO. Meet Julie… I'm Julie Ciardi! I'm a former fortune 500...

Duration:00:43:39

176: Expert Advice I'm Not Listening To

11/23/2022
There are so many strategies for so many different aspects of running a business… how do you know which ones are right for you? Today, we are talking about decisions we have to make as business owners, and the expert advice that I’ve received that I’m not going to listen to. For full show notes visit theopsauthority.com/podcast/176.

Duration:00:26:33

175: Profit First for Minority, Service-Based Businesses with Susanne Mariga

11/16/2022
Do the financials of your business stress you out? Do you feel overwhelmed and lack confidence when it comes to these types of activities? One of the disciplines people are most curious about is financials. It is a critical piece to becoming a holistic operator inside of a business, but also one of the areas that operators tend to shy away from. But having a CPA is not required to become savvy in financials and use that skill in an executive operational capacity. As an operator you will...

Duration:00:20:36

174: DOO Download: Your Ops Questions Answered (#4)

11/9/2022
Do you want your burning DOO (Director of Operations) questions answered? Today I am joined by my Director of Coaching Amy Lockrin for round four of The DOO Download, where you get the wisdom of two DOOs who have “been there, done that.” In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them! For full show notes, visit theopsauthority.com/podcast/174.

Duration:00:22:54

173: How to Create a Win Win Using Relationship Marketing with Laura Meyer

11/2/2022
Are you struggling to bring in consistent leads from social media (either paid or organic)? Is there a better way to spend your marketing dollars and your business development hours? My guest today is my friend Laura Meyer. She is someone I have looked up to in this space and who has a lot of complementary skills to those that I have. I have watched her flourish and seen her give generously to her audience and peers over the years. Today we are talking about building relationships, and...

Duration:00:34:53

172: The Power of Processes as Intellectual Property with Audrey Joy Kwan

10/26/2022
How does a Director of Operations (DOO) productize their business? Is there intellectual property that you have that you are not sure how to put forth into the world? Today we have a very special guest on the podcast, Audrey Joy Kwan. Her specialty is in the agency space, and we are talking about rethinking the power of processes as intellectual property and high value assets (i.e. a moneymaker). For full show notes visit theopsauthority.com/podcast/172.

Duration:00:45:52

171: Innovating as an Intrapreneur - One DOO's Path with Kimone Napier

10/19/2022
Do you know all of the options you have as a Director of Operations (DOO) when it comes to designing your business around you, your family, and what best suits your lifestyle? My guest today is Kimone Napier, a dear friend and alumni who came through the DOO certification program in round 3. She is a changemaker in our society and our industry and she is here to discuss the idea of intrapreneurship. For full show notes visit theopsauthority.com/podcast/171.

Duration:00:42:00

170: From Press Secretary to Corporate Marketing to DOO with Amber Glus

10/12/2022
Do you wonder how graduates of the Director of Operations (DOO) certification program are utilizing the knowledge that they’ve gained from the program? Today we have a special guest, a former student of the DOO certification program who shares her journey, Amber Glus. I want to invite you to our upcoming info session Test Drive the DOO. In this 90 minute session, you will learn all about what a Director of Operations is, what kind of work they do, if certification is right for you, gain a...

Duration:00:35:34

169: 9 Reasons Why Now is the Time to Become a Certified DOO

10/5/2022
Are you thinking about joining the Director of Operations certification program, but unsure of the timing? With the current talk of economic conditions are you worried that businesses won’t be looking to invest in a good operator? Today we are going to be talking about why NOW is the best time to become a Director of Operations (DOO). Speaking of the DOO. If you’ve been eyeing the certification for a bit…or if you’re just finding us, I’m inviting you to an upcoming information session....

168: 6 Actions to Take Today if Money is Holding You Back from Joining the DOO Certification

9/28/2022
Have you been thinking about taking the leap and joining the Director of Operations certification program, but are struggling with the financial commitment piece? Today we are talking about what you can do if you have some financial resistance to signing up for the Director of Operations (DOO) certification program. I have six different actions you can take if money is holding you back from joining us (or whatever steps you need to take to aid your growth and development.) For full show...

Duration:00:27:20

167: Where are They Now? A Glimpse into the Careers of the Founding Certified DOOs

9/21/2022
Do you wonder what former students of the Director of Operations (DOO) certification program are up to? What are some of the creative ways that they have made the certification work for them? Today I am inviting you to listen and catch up with 5 of our “OGs”... our original gals who came through our certification in rounds 1-3. We wanted to catch up with them and learn what their businesses and careers look like since completing our certification. For full show notes visit...

Duration:00:21:04

166: Building a Business Together: The CEO & DOO Partnership with The Benefit Doctor

9/14/2022
Have you ever wondered what the relationship between a CEO and an established Director of Operations (DOO) looks like? Also, what does it look like to go through the program and implement the curriculum into an existing business? Today we are going to look at how DOO Greta Dean shows up as a partner to Zak Harlow, CEO of The Benefit Doctor. Greta was a part of the 12th round of The Director of Operations Certification program. For full show notes visit...

Duration:00:31:25

165: Evolving the DOO Certification Program

9/7/2022
What are some of the upcoming changes for the Director of Operations (DOO) certification program? Today we are talking about the evolution of the DOO certification program, which has produced over 350 women through 15 rounds. I wanted to share some behind the scenes of what we have done, how we have grown, and some of the changes we have made. Round 16 is about to begin. If you are curious, read all about our certification program! For full show notes, visit...

Duration:00:38:32

164: The DOO Download: Your Ops Questions Answered #3

8/31/2022
Do you want your burning DOO (Director of Operations) questions answered? Today I am joined by my Director of Coaching Amy Lockrin for round three of The DOO Download, where you get the wisdom of two DOOs who have “been there, done that.” In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them! For full show notes visit theopsauthority.com/podcast/164.

Duration:00:18:12

163: Becoming a Strategic Partner in a DOO Employee Role with Khara Malcom

8/24/2022
Is there more than one way to make the Director of Operations (DOO) certification fit into your career goals? Today we are spotlighting DOO student Khara Malcom. Her story is very inspiring, and she shows how she has taken the certificate and used it to her greatest benefit. Her story also highlights how diverse the certification can be. For full show notes visit theopsauthority.com/podcast/163.

Duration:00:41:51

162: One Key to Stopping Scope Creep Before It Starts

8/17/2022
What are the steps that we can take to avoid scope creep? In our previous episode we talked about stories of scope creep, and in every single case, I had a comparable story to match. Scope creep rips away the good parts of being a service provider. Today we are continuing our stories from Episode 161, where we shared that scope creep is caused by changes that come up after you have begun a project. There are some specific things you can do to prevent this, which I will share in our...

Duration:00:27:10

161: Stories of Scope Creep

8/10/2022
You may have heard us talk about “scope creep”, here at The Ops Authority, but maybe you aren’t familiar with what that term actually entails. So how does scope creep show up in your business? Today we are talking about some real life examples of what happens with scope creep. Unfortunately there is rarely ever a happy ending when it comes to this concept. We are having a free 5 day training on scope creep. If you are interested in learning what scope creep is, how to get away from it, how...

Duration:00:29:22

160: What I've Learned in Over 100K Downloads

8/3/2022
What are the lessons and insights that we have learned at The Ops Authority since starting a podcast? We began this journey almost three years ago at The Ops Authority, and I am excited to celebrate 100,000 downloads! It is a number I never really shot for, but when I saw that we were close a few weeks ago, my mind was blown. Today, I'm going to share with you what I have learned throughout my podcasting journey. For full show notes visit www.theopsauthority.com/podcast/160.

Duration:00:29:27

159: The Path to Finding Ease and Leadership as a DOO with Stacy Norris

7/27/2022
Are you curious about the Director of Operations (DOO) certification program, but would like to hear more about the experiences of other students who have come through the program? Today, we have an amazing student who recently went through the program, Stacy Norris. She will be talking about her experience before and after coming into our community of Director of Operations. For full show notes visit theopsauthority.com/podcast/159.

Duration:00:41:00