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The Ops Authority

Podcasts

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

Location:

United States

Genres:

Podcasts

Description:

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

Language:

English


Episodes

119: How Personality Assessments Can Help You Grow Your Business & Navigate Your Career

10/20/2021
Have you ever taken a personality assessment? If so, how have you integrated the results into your business model or your career path? Today we are talking all about personality assessments, and how you can use them as you are growing in your business and navigating your career. We’ve been talking specifically about three parts of the brain. Last episode we spoke about the conative portion, which is the “doing” part of the brain. Today we’re going to look at the affective part and how that...

Duration:00:29:54

118: Leveraging Kolbe While Leading and Growing a Team with Eryn Morgan

10/13/2021
Do you know how to interpret Kolbe scores, and how to use them to build a strong team? Today we are continuing our conversation on the Kolbe assessment. I’m speaking with Eryn Morgan, and we are going to focus the conversation on how to use the info that we get from Kolbe to build your team. Eryn Morgan is a Kolbe Certified™ Business Consultant (4 4 8 3) who helps CEOs of creative businesses strengthen their leadership skills so they can sustainably grow their companies. She believes that...

Duration:00:50:25

117: Understanding the Kolbe for Greater Ease in Business

10/6/2021
How do you take action, and why is it important to recognize your strengths in this area? Today we are focusing on letting your unique strengths guide your career and your business growth. The Kolbe index is the tool we leverage here at The Ops Authority to help people understand what their unique strengths are. For full show notes go to theopsauthority.com/podcast/117.

Duration:00:30:05

116: Creating a Next Level Experience for Her Clients & A Better Fit for Her Life with the DOO Certification - Claire Grace

9/29/2021
If you’ve ever wondered if there’s a way to find a better fit for your business future while also creating an incredible experience for your clients, I’ve got good news. Today I am interviewing one of my rockstar students, Claire Grace. She will be talking about her journey and how her life has been impacted since joining the Director of Operations (DOO) certification program. She shares how the certification allowed her to create a next level experience for her clients while also being a...

Duration:00:35:16

115: Why It's Important to Build a Business That Fits Your Personality & Skills

9/22/2021
What's wrong with finding a guru, and following their business-in-a-box model? Today we are talking about why it's important to build a business that fits both your personality and your skills. We are opening up a new series for the next few weeks that will help you to create a vision for the types of business models that are available to you. Two things you must remember: No 2 business are the sameYour business will not be the same 6 months from now The Best Business For You As a...

Duration:00:15:29

114: How to Break Up with a Client

9/15/2021
What do you do when a client relationship goes south? How do you go about ending a client relationship on good terms? Today, we are talking about a part of business that can be scary and intimidating; how to break up with a client. All of us will eventually come across a situation we need to get out of, and I’m going to give you a 10-step process on how to escape a relationship that is no longer healthy. For the full show notes, go to theopsauthority.com/podcast/114. Why You Should...

Duration:00:16:37

113: Results Matter: Why Quality Programs Focus on the Results of their Students

9/8/2021
When you decide to join an online course, what convinces you to invest? How do you determine if you're going to get that precious return on investment? Today we are talking about how the best online programs are obsessed with results. There are a lot of different things we can look at as consumers of online products, courses, coaches, or masterminds… but the thing you need to do the most active research on is the results that they are getting for their customers. For the full show notes,...

Duration:00:23:38

112: How the DOO Certification Helped Her See Her Potential and Create A Dream Business with Sarah Khan

9/1/2021
Do you want to hear more about the Director of Operations (DOO) certification program from someone who has gone through the program? My guest today is certified DOO Sarah Khan, who has come through our Director of Operations certification program. Sarah has the ability to help people with leadership and business development, and I know you will enjoy her wisdom! For the full show notes, visit theopsauthority.com/podcast/112 Meet Sarah Sarah Khan is an operations strategist and...

Duration:00:35:56

111: The #1 Essential Ingredient to Healthy Client Relationships

8/25/2021
Do you have trouble communicating honestly with your clients? Do you wonder what piece of the puzzle you are missing when it comes to building healthy, long-lasting client relationships? Today we are talking about my #1 essential ingredient to having healthy mature client relationships. This is what so many people dream of, because their experiences are the exact opposite. They are used to unhealthy and immature client relationships. Join us for a 5-day series coming up that’s all...

Duration:00:20:14

110: 8 Benefits of Setting Boundaries with Clients

8/18/2021
Do you find it hard to establish and communicate boundaries with your clients? Today, we are going to talk about why you need to set boundaries with your client or employer. The most successful relationships that I’ve had are those in which I've been able to show up as my true self, and have established boundaries. Not only did I have to do the work to define the boundaries, but I had to effectively communicate those boundaries. When I was able to do both of those things, I experienced...

Duration:00:20:13

109: The 5 Ps to Deliver an Unexpected Message to Your Leader

8/11/2021
Have you had to deliver hard news to your client before? Do you shy away from being the bearer of bad news? On today's episode, we are going to be talking about the 5 Ps to deliver an unexpected message to the leader of a business you are supporting. It is inevitable that throughout the course of a client relationship you are going to run across a situation that needs to be addressed. As a Director of Operations (DOO), part of the responsibility is to share feedback. The key is to be a...

Duration:00:17:54

108: How to Ask Your Leader to Pay for Your Learning + Development

8/4/2021
Could a development program such as the Director of Operations certification benefit an employer or client you are already working with? Today we are answering a question that we are frequently asked: How can I leverage my leader to financially assist with the cost of the Director of Operations (DOO) certification program (or another professional development program)? Present Conditions Needed These are the conditions that need to be present before you ask anyone to contribute to your...

Duration:00:21:39

107: 4 Steps to Managing Your Time as a Service Provider with Amanda Warfield

7/28/2021
Have you mastered time management? If you’re not sure, ask yourself if you have set aside enough time to work on your own business (hint: you need more than you think). My guest today is Amanda Warfield, who is here today to talk about the realities and the struggles of time management as a service provider. Meet Amanda Amanda is a simplicity-focused time management & business strategist, and host of Chasing Simple - a podcast to help creative entrepreneurs uncomplicate their life and...

Duration:00:40:33

106: Leveraging Live Video in Your Marketing with Alicia Henderson

7/21/2021
Does video scare you? Do you shy away from this amazing marketing tool because you don’t feel comfortable going live? Alicia Henderson is my guest today, and we are talking all about video marketing. She has been in this business for a long time, and she knows that marketing and visibility can be a struggle for operators. Meet Alicia Alicia helps women entrepreneurs leverage live video as high-ticket client lead magnets and create profitable livestreams so they can attract premium...

Duration:00:35:00

105: How to Stop Holding Yourself Back with Kelly Ruta

7/14/2021
Do you get stuck in a state of comparison? Do you suffer imposter syndrome often? Today we have Kelly Ruta, a dear friend, peer, and mentor who I am constantly learning and developing beside. Kelly is going to be sharing about leadership and mindset as this is her background. She has built a phenomenal business off the back of her experience. Meet Kelly Kelly Sullivan Ruta is a former clinical psychotherapist of 2 decades who left the profession to raise the bar in the coaching...

Duration:00:45:20

104: What to Do When You're Discouraged in Your Business

7/7/2021
Do you feel like your business is taking an emotional toll on you? Today we are talking about what to do when you are burned out in your business. Tips to Combat Burnout Business is a grind, especially when you are starting out, establishing a name for yourself, and working to get clients. You are doing your best to deliver at your very best and it is a lot to manage. Most of us are doing this while we are managing a full life. In today's episode I’m going to share some tips that...

Duration:00:23:05

103: How to Balance Learning with Taking Action

6/30/2021
Do you make a habit out of buying courses? Do they accumulate because you never have time to finish one before another comes along that you absolutely need? Today we are talking about one of our seven strategic objectives, which is growth and development. Growth & Development Growth and development means learning, so today we are going to talk about how to balance our natural inclination to learning with taking action, because often we will get stuck in the place of learning and not...

Duration:00:15:58

102: How to Dream Bigger When You’re a Natural Operator & Planner

6/23/2021
Are you a natural visionary, or do you have difficulty dreaming big? Today we are talking about how to dream big when you aren’t wired to be a big visionary thinker. Dreaming Big How do you dream big when you're wired to plan small? I want to dream bigger, but I’m wired to be a support system and a servant of other people and it often leads me to dream small. Maybe you are the same way, and you aren't comfortable with the big futuristic dreams. You're telling yourself that since you are...

Duration:00:24:08

101: Beyond the Checklist - Keeping Your Clients for Life with Hallie Agostinelli

6/16/2021
Are you looking for long term clients? Most of us are, but how do you keep clients for the long haul? I think you are going to love this interview today, with my peer and friend Hallie Agostinelli. Our experiences are so similar, and they possibly mirror many of your experiences as well. Hallie Agostinelli is the founder of Virtual Matters, a company serving the online business community through remote assistance. She is also the co-founder of Launch Leaders Academy where she mentors and...

Duration:00:35:07

100: The Difference 100 Episodes Has Made in The Ops Authority Business and Brand

6/9/2021
What has changed at The Ops Authority over the last two years since the podcast began? Today we are celebrating episode 100! It has been two years of creating content and sharing our hearts and vision with you. It has been quite a journey and that's what we are focusing on today! The Evolution Through 100 Episodes I want to share the changes we have made since we started in July 2019 and just how we have evolved. Small and online business is such an emerging place to be. It moves and...

Duration:00:29:20