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AI and the Future of Work

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Its natural to think about how AI will inevitably affect our daily lives. These thoughts generally cater to every negative scenario imaginable with little thought to the positives artificial intelligence can bring to us. What if I told you AI was about to completely enhance your experience at the place you probably spend the most time: work. Host Dan Turchin explores the extraordinary ways AI is changing the workplace for the better and what the future of work will look like. He sits down with thought leaders across high-tech to share their experiences and insights around artificial intelligence and ITSM.

Its natural to think about how AI will inevitably affect our daily lives. These thoughts generally cater to every negative scenario imaginable with little thought to the positives artificial intelligence can bring to us. What if I told you AI was about to completely enhance your experience at the place you probably spend the most time: work. Host Dan Turchin explores the extraordinary ways AI is changing the workplace for the better and what the future of work will look like. He sits down with thought leaders across high-tech to share their experiences and insights around artificial intelligence and ITSM.
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Location:

United States

Description:

Its natural to think about how AI will inevitably affect our daily lives. These thoughts generally cater to every negative scenario imaginable with little thought to the positives artificial intelligence can bring to us. What if I told you AI was about to completely enhance your experience at the place you probably spend the most time: work. Host Dan Turchin explores the extraordinary ways AI is changing the workplace for the better and what the future of work will look like. He sits down with thought leaders across high-tech to share their experiences and insights around artificial intelligence and ITSM.

Language:

English

Contact:

5077796702


Episodes

AI and the Future of Work (Episode 13) - hosted by Dan Turchin Co Founder and Chief Product Officer of Astound, interviews distinguished and accomplished author Charlene Li.

12/13/2019
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Charlene Li, is a 20-year Analysis and Researcher that has written 6 thought provoking and stimulating books. A well known Consultant, acclaimed social media and technology expert and the author of the recent best-selling book, "The Disruption Mindset". She is changing and "Disrupting" the world with her innovative attitude and her great approach to the question, how to create disruption and the expansionary growth needed, in all industries. In this AI and the Future of Work podcast, Dan...

Duration:00:29:31

Dan Turchin Co-founder and Chief Product Officer talks with Tess Posner, CEO of A.I. 4 All

12/2/2019
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Passion? Excitement? Driven? These are all qualities of this dynamic CEO. Tess Posner is changing the world with her positive attitude and her great approach to problem solving in issues of all things related to AI and Education. In this AI and the Future of Work podcast episode, Dan Turchin interviews Tess Posner, CEO of A.I. 4 All. She discusses how to mitigate AI bias and hiring best practices and how AI will impact women and youth. She also talks about what she would tell her younger...

Duration:00:25:25

An Interview with Serial Entrepreneur Bob Moore aka "The Data Whisperer" on how the Tech landscape has changed and what can cause a Start-Up to stumble

10/30/2019
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What causes a Start-Up to stumble? Is your company becoming culturally lazy? Learn some helpful entrepreneurial tips and find out what data exhaust means on the latest podcast session on AI and the Future of Work with Dan Turchin. Bob Moore is the CEO of CrossBeam. They help companies bring data together and create a third party environment so that data doesn't just cross over to another company but rather is kept separate. In this episode, Bob shares the key to keeping info out while...

Duration:00:29:21

Co-founder Dan Turchin Interviews World Renowned AI Computer Scientist Julie Mohr

10/22/2019
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Julie addresses how knowledge and the customer economy are driving a rapid change in business. In addition she discusses how to not focus only on product but instead to look at data to define our customer-driven innovation. Julie believes there's a balance between people, process and tools. Is traditional service management relevant? Julie answers these questions and more. "We must see the need for what our customers want. Automation IS what the customers want! They have a palate for it....

Duration:00:32:41

Dan Turchin Co-founder and Chief Product Officer Interviews Technology and Business Journalist Tiernan Ray on How Technology has Transformed with AI

10/22/2019
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Will people lose their enthusiasm to a machine that writes as a person? Will AI impact economists, investors and journalists? Tiernan Ray, business, technology and finance writer and editor talks about AI theories and how they will impact everyone around us including the role of a journalist. In this podcast episode, he breaks down Moore's Law, AI and the demise of Journalism, or as he asks, "can AI summarize an author's work?" These questions and more will be covered in this episode of AI...

Duration:00:25:37

Doug Tedder, ITSM Expert, Discusses How a Virtual Agent Can Transform Your Business with Co-founder and CPO Dan Turchin

10/21/2019
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Doug Tedder, ITSM expert discusses how a virtual agent has the ability to transform your help desk with Dan Turchin, Co-founder and Chief Product Officer of Astound. He discusses how service management must now be truly end-to-end and how AI is needed to address the needs of our customers and improve business benefits. The role of the IT leader is changing with service delivery expectations but how can AI drive accuracy and speed for the customers that IT is being asked to support in...

Duration:00:34:26

Fruition Partners Founder and CEO Marc Talluto on the Evolution of ServiceNow, Building a Consulting Firm in the ITSM Space, and the Future of Service Management

9/11/2019
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Fruition Partners founder Marc Talluto joins the podcast to share his invaluable experience and advice around entrepreneurship, leadership and service management. Marc began his career in consulting at both Accenture and Deloitte and eventually broke away to start Fruition which specializes in ITSM and Cloud Service Management, specifically ServiceNow, as a Value Added Re-seller (VAR). As founder and CEO, Marc was instrumental in building Fruition's partnership network and its culture,...

Duration:00:35:15

Smarter Collaboration: Parabol Founder and CEO Jordan Husney Outlines a Better Way to Structure Your Meetings to Get More Out of Your Teams

8/15/2019
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Jordan Husney is the founder and CEO of Parabol, a meeting software product for agile teams, particularly those distributed around the world. Jordan shares his insights with host Dan Turchin around the difference between teams & interest groups, key rules of engagement for productive meetings, and his thoughts on what the future of work will look like for employees & knowledge workers around the globe. He also shares a fascinating perspective on how his experience as a start-up founder has...

Duration:00:29:47

Lessons for Leaders in the Era of AI: ServiceNow's Craig Pratt Shares His Leadership Philosophy, His Journey Through High-Tech, and an Optimistic Perspective on Technology

8/13/2019
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Welcome to episode four of the AI and the Future of Work podcast series with host Dan Turchin, Co-founder and Chief Product Officer of Astound. The following conversation features ServiceNow's World Wide VP of Sales Initiatives, Craig Pratt. He shares his journey through the high-tech world and the leadership lessons he's learned along the way. Learn more about Astound at https://astound.ai/

Duration:00:20:57

Truth from the Trenches: Okta CIO Mark Settle on the Future of Work & IT, What it Takes to be an Effective Leader in IT, and His Thoughts on Automation & AI

8/12/2019
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Mark Settle, seven-time Chief Information Officer (CIO) and current CIO of Okta digs into how the modern workplace has evolved with the proliferation of collaboration work tools such as Slack, Zoom, etc. and the technology considerations CIOs and business leaders need to address in preparation for future workplace changes. Mark shares his thoughts on automation, it's role within a company, and where it’s headed. Mark also highlights the various dimensions of the CIO role and what it takes to...

Duration:00:27:15

Sinclair Support Manager & President of the Seattle HDI Chapter Tony North Discusses Excellence in Customer Support, Hiring on Cultural Fit, and the Key Metrics in ITSM

8/11/2019
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IT veteran Tony North is the Support Manager @ Sinclair and the president of the Seattle HDI Chapter. Tony stops by for a chat with our host, Dan Turchin, to discuss building great customer support experiences, how to hire the very best people for your team, the top ITSM tools shaping the customer experience today and how to best measure and scale these tools. For those interested in the future of support and ITSM, Tony shares his thoughts around decentralization, reporting, & robotics,...

Duration:00:18:50

Benjamin Baer, VP of Product Marketing @ FICO, Discusses All Things FICO, Tangible AI & ML Use Cases, and How Responsible AI & Big Data Will Affect Employees in the Future for the Better

8/11/2019
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Benjamin Baer is the VP of Product Marketing at Fair, Issac and Company (FICO), best known for their credit risk assessment product, FICO Score. What many people don't know is that FICO's reach goes far beyond assessing credit health. Over the last ten years the corporation has become a leader in the analytics space, deploying big data, machine learning, and artificial intelligence solutions to some of the largest enterprises in the world. Benjamin shares a fascinating consumer journey that...

Duration:00:17:22

The Future of ITSM with Brent Knipfer: AI's Impact on ITSM and How Astound is Improving the Employee Experience Through AI-Driven Automation

8/10/2019
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Brent Knipfer currently works with McDonald's as the Global Enterprise Solutions Architect. He shares his passion and expertise around ITSM throughout the podcast, showcasing the endless possibilities for growth in the space. Brent dives into the past, present, and exciting future of ITSM as AI comes front and center. Challenges for CIO's and IT Leaders Addressed in this Podcast: 1. How can AI enhance my ITSM solution? 2. How can AI improve employee satisfaction? 3. What are Astound's AI...

Duration:00:18:59