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Behind the screens




Coaching – more impact with Human Systems Engineering

In this podcast, we talk with two of our coaches in tech about making an impact on the performance of teams and people. The reference they use to do this is called Human System Engineering. In we have different types of coaches with different focus areas. Outside tech, or wide so to say, we have coaches for careers, personal coaches and SPARK coaches. SPARK is our holocracy/network way of working. Burgert joined recently and was asked to reflect on what he encountered...


Measuring 2.0 – Streaming measurements

The big question in this episode is “How can we create 10 million personalized webshops? Tailormade for every one of our customers so it suites their needs best?” In short, the answering is Measuring 2.0. This enables us to measure more accurately how customers are behaving in our webshop. This enables to give them a more personalized experience. We are aiming for a feedback loop of 1 second. So 1 second after and action was performed by a customer in our webshop the data is available for...


Formule X – Accelerate your organisation

In this episode of the podcast, we talk about accelerating organisations. We invited Jurriaan Kamer and Rini van Solingen to our studio. They recently launched their book – Formule X – Hoe zorg je voor extreme versnelling in je organisatie – at The English version, How to reach extreme acceleration in your organization, will be available before the holiday season. The subject of the book how to accelerate your organization is closely related to many subjects we talked about in our...


Interaction Design – Celebrate Failure

Where do we learn most in our lives? When things that we do succeed, or when we do stuff and they don’t turn out how we expected? They “fail”. Exactly, we can learn a lot from our failures. How does this relate to Tech? Or, to be more precise, how does that relate to the design of the webshop? And how do we know if we succeed or fail, is it a gut feeling or do we learn through structured research? In this episode, we explore the theme of success, failure and learning together with… The post...


Testing in autonomous teams – speed is everything

Testing in autonomous teams – speed is everything The role of testers has evolved in the last decade. Test automation has become the norm. So, testers have grown more towards developers. What are the skills they need to succeed? With the rise of autonomous teams and product teams, more and more tasks of testers moved to other roles like developers. What knowledge must be spread over these roles to ensure that we can release to PRO without fearing what will happen? And there have been other...


Cloud as Enabler to become more data driven

Cloud as Enabler to become more data driven. The adjective data driven means that progress in an activity is compelled by data, rather than by intuition, personal experience or a gut feeling. Googling data driven gives you over 637 mln. results so time to add an extra result to this with this episode. But we wanted to make it more specific. We moved or big data into the cloud and we had some nice insights that we want to share. We asked our two guests of this episode to do… The post Cloud...


‘OK Google…..’ – the future of voice is here

‘OK Google…..’ – the future of voice is here. Everybody with a Google Assistant on their phone or with Google Speakers installed uses this command more and more. It’s even used by radio DJ’s to make fun and just shout out commands to see what’s happening. And you know when people start making jokes with it, it’s becoming a success. There is a future for interaction by voice. Time to talk about this success with our two guests who were part of the team that introduced the future of...


Agile at Scale – Reality is complex, don’t expect simple solutions

Agile at Scale. Ever since we started our journey into Agile and scrum, we have been wondering whether we were on the right path for business and IT agility. Way back when we were with 7 scrum teams scaling wasn’t the most important issue. With our growth came challenges for scaling our agile way of working. We have been on a few plateaus where we were searching for the next step, as have been other companies on the same venture. Today we talk about some of the things we learned… The post...


Audiobooks – How to introduce the Netflix for reading?

As podcast makers, we are very happy that we can talk about a subject that is very close to ours. In this episode, we talk about one of the recent product launches. The launch of audiobooks. Besides the already existing “all you can read subscription” we developed an Audiobook subscription together with Rakuten Kobo. In the world that is dominated by pictures and movies the book itself and reading are under pressure. But we also see that the audience for listening on demand is growing if you...


Software Parade; the fun way to create an overview of hundreds of applications in Neo4J

One of the challenges in a (micro-)service landscape is to keep track of all capabilities in the services. Another is to keep track of the consumers of your service and the consumers beyond. Taking our IT landscape as an example: we work with over 120 teams on over 850 different applications varying from services, GUI’s, services, data builders and other types of applications. In an environment like ours, it’s crucial to understand what applications we have, what functionality they offer and...


Scary close to fully autonomous teams at Onefootball

This is a special episode of the Techlab Podcast. It’s recorded on at our own Tech Conference the spaces summit. Directly after Jim gave his presentation about ‘scary close to fully autonomous teams at Onefootball’ we interviewed him. We had a great presentation at Spaces Summit with the Title: “scary close to fully autonomous teams”. Within we strive for autonomous teams because we believe that we will go faster, are more agile and we have more fun. But it is also...


Spaces Summit 2019 – Part II

Three years ago, a group of enthusiastic engineers gathered together during the Friday drinks. They wanted to interact more in the growing organization. Learn more from each other by sharing cool stories. The plan for a tech summit was born, they called it Spaces Summit. Three years later the 3rd edition in succession is organized by a dedicated team of committed engineers. It’s the 13th of June and the Techlab Podcast team is on the Spaces Summit 2019 location to give you an...


Spaces Summit 2019 – Part I

Three years ago a group of enthusiastic engineers gathered together during the Friday drinks. They wanted to interact more in the growing organization. Learn more from each other by sharing cool stories. The plan for a tech summit was born, they called it Spaces Summit. Three years later the 3rd edition in succession is organized by a dedicated team of committed engineers. It’s the 13th of June and the Techlab Podcast team is on the Spaces Summit location to give you an impression of...


Cultural Diversity – It all starts with yourself

In this episode, we touch upon a cultural aspect of Tech within, Cultural Diversity. Over the last couple of years, our international community especially in IT in grew from 5 in 2014 to 120 in 2019 out of a total of 450 people in Tech. As a former Dutch company, you can imagine that this brings a lot of potential and it also has its challenges. In the week of the 21st of May, the World Day of Cultural Diversity, celebrated this with Cultural Diversity Week. For… The...


Axle the opinionated support for scrum teams

In this episode, we talk about Axle. Axle is our internal framework for building Java-based applications. Well actually as you will learn in this episode it is not a framework. It is an opinionated approach to building Java applications like Spring Boot is an opinionated view of the Spring platform and third-party libraries so you can get started with a minimum of hassle. Since internally we use the same thing for cross-cutting concerns like logging and metrics these all come out of the box...


Performance boost the pick algorithm in the warehouse

In this episode we dive into the world were e-commerce becomes physical. We talk about the Fulfilment Center (BFC). Within these centres, we have several challenges and one of these challenges has to do with the picking algorithm. The pick algorithm determines the route in a warehouse that is performed to pick all the products for a set of customers. As we have very high volumes of products that we must send from our warehouses to customers every day. So, it makes sense to...


Improve the customer journey with Intent Recognition and Conversational Analytics

In this episode, we talk with Daniel and Emiel, software engineer and product owner in the customer support domain. In this domain, the focus is to help our customers in the best way possible. But what if we can prevent the customer to feel the need to contact in the first place, they asked themselves. They realized this can be possible using the analyses of the various customer interactions we have via the Chatbot “Billie”, live chat, phone and email. For these analyses, they...


From zero to PRO: Using GO @

In this episode we talk about GO. Go is not a language that is used the most at That’s is Java, together with Kotlin. In 2014 it was introduced for the first time and reached a steady but not so big user group. Recently, along with the move to the cloud, we experience a second wave of adoption. When you listen to the stories our two enthusiastic guests share in this episode, you might even believe Go is the future. Guests Rogier Lommers Tom Stoepker Hosts Peter Brouwers Peter… The...


No more crystal ball for forecasting, data science it is

As long as retail exists, people tried to predict the future. An accurate forecast makes it much easier to buy the correct amount of products from suppliers, know what you need to keep on stock and even know what the sales will do with specific promotions. Over the last couple of years, this domain changed dramatically because of the introduction of Data Science and Artificial Intelligence. In this episode, we chat about this changing playing field to share our experiences with you. Guests...


Our Kotlin adoption journey

Kotlin was first used by our teams a couple of years ago. It had an interesting start that shows how we adopt technology in general. In different feature teams a group of software engineers explored their own use cases for Kotlin. Some very enthusiastic, some a bit more skeptical and eventually they found each other. A new community in was born, the Kotlin community. In this episode we talk about this journey, the use cases, the adaption and the impact on frameworks that we use in...