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Technology Podcasts

The automation technology market is developing at pace. New tools, capabilities and practices are emerging on an almost daily basis, but it can be hard to separate the hype from the reality. Join host Wayne Butterfield as he navigates the automation landscape with guests from the enterprise, consulting and technology worlds to shed light on the role of robotic process and cognitive automation technologies in the quest for business value.

The automation technology market is developing at pace. New tools, capabilities and practices are emerging on an almost daily basis, but it can be hard to separate the hype from the reality. Join host Wayne Butterfield as he navigates the automation landscape with guests from the enterprise, consulting and technology worlds to shed light on the role of robotic process and cognitive automation technologies in the quest for business value.

Location:

United Kingdom

Description:

The automation technology market is developing at pace. New tools, capabilities and practices are emerging on an almost daily basis, but it can be hard to separate the hype from the reality. Join host Wayne Butterfield as he navigates the automation landscape with guests from the enterprise, consulting and technology worlds to shed light on the role of robotic process and cognitive automation technologies in the quest for business value.

Twitter:

@ISG_News

Language:

English


Episodes

33: Overcoming Barriers to Decision Automation

5/20/2022
Achieving end-to-end automation in complex processes is a challenge many enterprises are facing as they embark on their digital transformation journeys. Could a solution lie in decision automation? In this episode of Bots & Beyond, host Wayne Butterfield discusses when, why and how to use decision automation with his guest Alex Bentley, Chief Revenue Officer at XpertRule. To better understand the value of this type of automation, Alex shares concrete use cases for automated decision-making....

Duration:00:21:40

32: Tackling the Automation Talent Gap

4/22/2022
One of the main hurdles enterprises are currently facing as they continue their pursuit of digital transformation is the global shortage of tech talent. In this episode of the ISG Bots and Beyond podcast, host Wayne Butterfield and his guest Rajesh Nair, Co-Founder & CEO of Automatorr.com discuss the automation talent gap and why Automatorr.com was founded in this context.

Duration:00:24:57

31: Golden Rules for Successful Automation Implementation

3/24/2022
In this episode of the ISG Bots and Beyond podcast, host Wayne Butterfield speaks to Laura Robertson, Vice President of Automation, Zukunft Consulting. Laura shares her extensive insights and lessons learned from her varied roles in the automation sector. Listen in to hear her top tips for success when embarking on an automation implementation. What are the pitfalls to avoid? How do you build the right team and manage them to success?

Duration:00:34:27

30: Behind the Scenes with a Chief Digital Officer

3/10/2022
A conversation with William Harris, Group Chief Digital Officer at IQ-EQ Over the past decade, as the need to accelerate digital transformation has intensified, global demand for Chief Digital Officers (CDOs) has spiked. At the intersection between business operations and technology, the CDO plays a crucial part in transforming business processes, driving innovation and optimizing both customer and employee experience. What does the role of CDO involve? How does it differ from that of the...

Duration:00:21:50

29: Reinventing Document Processing with AI

1/21/2022
In this episode of Bots & Beyond, host Wayne Butterfield talks to Rob Delaney who is both CEO at Infinia ML and Director at Carrick Capital Partners. Every organization has vast amounts of data locked in documents of all kinds, from emails, to PDFs, to presentations and invoices. Some estimates suggest that up to 80% of the data produced by organizations is unstructured, which makes it extremely complex to analyze and derive benefit from. In recent years, machine learning and AI...

Duration:00:22:31

28: What Is Ethical AI?

12/10/2021
Artificial intelligence has evolved at a breakneck pace in recent years and has made many positive impacts in both our personal and professional lives. As AI solutions become increasingly powerful, concerns have been raised around the ethical challenges associated with this technology. How can companies avoid stumbling into some of those ethical pitfalls? What do we need to know about unconscious bias and the role it plays in the development of AI solutions? These questions and more are...

Duration:00:19:32

27: Citizen Developer: From Hype to Reality

11/18/2021
We have all heard the hype surrounding the citizen developer concept. But is it really just hype? Or can citizen developers make a difference to business transformation? In this episode of the ISG Bots and Beyond podcast, host Wayne Butterfield explores the reality and challenges of integrating this approach into efforts organizations are making to scale their automation programs. He is joined by Jackie Grunwald, VP and CIO at AdvanSix, who shares experiences from her own automation...

Duration:00:28:12

26: Driving Change through Citizen Innovation

9/28/2021
Many of us have become familiar with the concept of citizen development. But we may not have heard of citizen innovation. Of course, we know innovation is a key driver of growth and an essential component for keeping up with the hyper pace of change. But do we understand how to encourage, nurture and sustain it? Our guest on this week’s episode of the ISG Bots & Beyond podcast believes that creating a culture that promotes employee-led innovation is a key driver of digital...

Duration:00:20:44

25: Automating Decision-Making

8/31/2021
Every day, organizations must make hundreds if not thousands of decisions in a complex and fast-changing context. If decision-making is inconsistent or flawed it can be immensely costly for the business. How can enterprises ensure they make high-quality decisions in an efficient way? Intelligent automation technology can help improve and scale complex-decision making and create better outcomes for businesses and customers alike. In this episode of the ISG Bots & Beyond podcast, host Wayne...

Duration:00:30:20

24: Tackling Future Tech

7/29/2021
In this episode of the ISG Bots & Beyond podcast, host Wayne Butterfield talks to Tom Allen, founder of the AI Journal. In 2020 Allen founded the AI Journal to create an open source, educational platform where people could learn directly from the experts how to keep up with new developments in technology and the exponential pace of change. Listen in as Butterfield and Allen discuss Allen’s journey, his views on the future and the technologies that are shaping the world around us including...

Duration:00:29:01

23: Technology & Transformation in the Insurance Industry

7/15/2021
Digital transformation, accelerated by the COVID-19 pandemic, has had a profound impact on the insurance industry. In response to rapidly evolving customer needs and expectations, many insurance firms are embracing new digital technologies to stay competitive. In this episode of the ISG Bots & Beyond podcast, host Wayne Butterfield is joined by Jason Cripps, Global Head Intelligent Automation and Operational Excellence at Zurich Insurance Company Ltd. Together they discuss some of the...

Duration:00:33:22

22: Cybersecurity: Time to Get on the Front Foot

6/18/2021
As the Covid-19 pandemic rapidly spread across the globe, both individuals and enterprises have been affected by an alarming surge in cybercrime. Not only are the attacks becoming more frequent, they are also becoming increasingly sophisticated. The good news is that new technology advancements are helping enterprises better prepare for security breaches. One start-up developing some cutting edge, predictive technology in this field is bfore.ai. In this episode of the ISG Bots & Beyond...

Duration:00:30:19

21: Big Bank Automation

6/4/2021
Banking is one of the oldest and most traditional industries in the world. Like all sectors, it is feeling the impact of digital transformation. The pace of change has been further accelerated by the COVID-19 pandemic, which has trained a spotlight on companies’ adaptability. In this context, host Wayne Butterfield talks with Gerald Pullen, Product Owner - Intelligent Automation at Lloyds Banking Group, about how one of the U.K.’s largest and oldest financial institutions is building a...

Duration:00:30:32

20: Getting Started with Conversational AI

5/20/2021
Conversational AI is increasingly becoming a key component of digital transformation for enterprises of all sizes. One firm making headway on the conversational AI journey is BT. In this episode of Bots & Beyond, Lucie Roach, a Senior Product Owner with BT, joins host Wayne Butterfield to discuss how she has been coming to grips with conversational AI. Lucie provides valuable insights into some of the early decisions she and her teams had to make, and the challenges to overcome when working...

Duration:00:16:31

19: Investigating Jobs of the Future

4/30/2021
There is no question the COVID-19 pandemic has altered the way we work and accelerated the transformation of the job market. In this episode, host, Wayne Butterfield speaks to founder of Progressive HR Coreyne Woodman-Holoubek about how jobs and roles are being disrupted by emerging technologies and other external trends. They explore some of the key drivers for these changes and delve into what the jobs of the future might look like.

Duration:00:30:30

18: Decoding Open Source RPA

4/16/2021
This week, host Wayne Butterfield is joined by RPA Jargon Buster Tolani Jaiye-Tikolo. Together they discuss the emerging and rapidly evolving Open Source RPA movement. Is it a viable solution for enterprises? What are the benefits and drawbacks of the various tools on the market? Listen in to find out more.

Duration:00:23:19

17: When Automation and Data Collide

4/7/2021
This week host Wayne Butterfield is joined by ISG colleague Stephen Coward for a discussion around the roles of data and automation, and how they fit together to bring value to organizations. Wayne and Stephen explore how data and technology can be leveraged to provide valuable insights, enable decision making and increase operational effectiveness.

Duration:00:27:37

16: A Data-Driven Approach to Selling

2/26/2021
This week host Wayne Butterfield is joined by Scott Lichtenstein, Co-Founder & CEO of BuyerSight. Together they discuss how the role of sales managers has evolved in recent years towards spending more time analyzing huge volumes of data created by sales automation, and less time with their teams. In this context, learn how early-stage company BuyerSight uses AI technology and machine learning to provide sales managers with impactful insights and recommendations to help them become better...

Duration:00:25:22

15: Improving an Industry while Preserving the Planet

2/19/2021
Join host Wayne Butterfield and his guest ZeroNorth CEO Soren Meyer as they discuss how digital technology and actionable data are being used to drive transformation in the shipping industry, whilst creating a positive impact for the environment.

Duration:00:21:58

14: Think Broader than Words: The Power of Conversational AI

2/9/2021
In this week’s episode host Wayne Butterfield speaks to Robb Wilson, Founder, Lead Designer and Chief Technologist at OneReach.ai, about the hot topic of Conversational AI. Find out how AI technology is bridging the gap between human and computer interactions to deliver seamless customer experience.

Duration:00:27:59