Cloud Wars Live with Bob Evans

The Big Themes The Big Quote: "We are on this journey of being the AI platform for end-to-end digital transformation. And what this means is we started with our roots in it, we had IT service management and operations management. But quickly, our customers, in many cases, pulled us deeper into it, as we looked at helping them deliver on asset management, security, and risk."

Episode 40 | AI Empowerment at Workday The Big Themes: The Big Quote: “The pace that customers want AI is a different one than all of us in the IT industry are talking about it."

Episode 50 | Securing the Digital Frontier The Big Themes: multi-cloud:security threats:The Big Quote: “When a company gets breached. . . somebody always wrote a memo that went 'Doesn't that look funny to you?'. . . imagine if we had a tool that kept watch that listened, that learned, that advised and maybe even got shrill. An email isn't going to go 'Hey, man, read me now.' But the right AI tool might very well be programmed to say, 'I'm going to keep texting that CIO until they listen to me.'"

Episode 39 | The Shifting Tech Landscape The Big Themes: :CeridianServiceNow:The Big Quote: “You want to be aware that when . . . a consulting party gets acquired, the culture is going to change drastically, and you want to make sure that what you had in the past —those great relationships and all of that knowledge, and partnership that was built — that isn't going to change in a new sort of model. And be aware that it very likely could."

Note: this episode contains explicit language. Episode 33 | Entrepreneurial Insights The Big Themes: WellCappedDUDE Wipes:The Big Quote: “Here's the secret of life . . . you figure out you're different. Some people call it being self-actualized . . . can you connect your uniqueness, your difference, your .1% difference to creating value for others in a way that makes a difference?"

Telecom SaaS Evolution The Big Themes: ::The Big Quote: " . . . software-as-a-service demand is starting to move closer to the network in areas like security, the security applications . . . and then just network management. All of those types of applications have already started to move, as an extension of IT software-as-a-service, to be closer to the network and become what we've been referring to as Telecom SaaS . . . "

Episode 38 | IT Project Mastery The Big Themes: ReLeader: How to Fix What You Don't BreakThe Big Quote: “Typically, you have to fix the plane while the plane is in flight. And so, you want to minimize the feeling of disruption, internally, while still being clear that the vision and goals are going to be realized within time."

RaceTrac and Workday | A Unified Platform Sponsored by Workday The Big Themes: Workday's impact: The adoption of Workday's unified platform, encompassing both HCM and financials, has played a pivotal role in RaceTrac's ability to streamline processes, reduce post-processing time, and enhance overall efficiency. :The Big Quote: " I think that the fact that we have a single source of truth, and a digestible, understandable product ... [where] I can really understand the flow of data — where it's coming from, the nuts and bolts of it — really helps me sleep better at night."

Episode 49 | AI Realities The Big Themes: ::The Big Quote: “Well, first of all, when you look at somebody's revenue jump, bear in mind, that doesn't mean everybody's getting long-term value out of it. It means it's hyped up, and therefore everybody's trying. So, if Microsoft is charging for their Copilot, a $20 a month fee, and everybody signed up for the $20 times 100 million users, that's a revenue bump. That does not mean that over the longterm, everybody's getting their $20 value. It means we're all excited about it — we all want to try this shiny new object."

Digital Minds The Big Themes: ::The Big Quote: "Right now, parents are investing significant amounts of money in college readiness and test prep, and yet the degrees their kids are going to get are going to be irrelevant when they graduate."

Episode 37 | Lessons from 500 Reviews The Big Themes: : The Big Quote: "[Make] sure that integrations are being cared for, and that there's enough thought process and a plan around integrations, not 'Oh, well, it's a standard integration,' and just assume[ing] that things are going to automatically connect with one another, because it's always a lot more complicated than you think."

Co-operators, Deloitte, and SAP: Digital Trends in Insurance Sales Sponsored: SAP The Big Themes: The Big Quote: "But when you don't have that interconnected ecosystem where you're looking at it holistically and moving the whole thing in the direction forward, you're not going to get the full benefit of . . . these modern cloud platforms. You're going to just get that basic table stakes, efficiency gains, and things like that. But that end-to-end experience that you want to provide your customers, your employees, and your agents, it's not going to come together if you don't try to prioritize and manage all of these things at the same time and not lose focus on all the different areas that you're doing business in."

Episode 16 | Talent Acquisition Growth Mindset The Big Themes: :::The Big Quote: " . . . Focus on diversity at the bottom-up, not the top-down. If you really want to change the diversity of your company, you need to start with early talent and university recruiting."

Episode 32 | Youth, AI, and Innovation The Big Themes: The Big Quote: "What I've learned in the last year, is that when you have legendary young people focused on this stuff, with the right level of encouragement ... well, anything's possible."

AI, Industries, and Customer Experience The Big Themes :The Big Quote: “... what SAP will do this year, and in the years to come, is [to be] laser-focused on the outcome of what our customers are asking, independent of solutions. Optimizing the whole, looking at it as a connected, intelligent CX, that solves for outcomes at every step of the journey."

Episode 48 | Vendor Challenges The Big Themes: The Big Quote: "The message to the CIO is, when you sign a SaaS contract, be very careful about what happens at the end of that contract. The best time to figure out what to do at the end of the contract is at the beginning, not as you get to the end."

Episode 36 | Guarding Against IT Amnesia The Big Themes: The Big Quote: "Documentation and a culture of documentation: Making sure that everybody knows that it's not good enough to check a box. You have to check the box and have the documentation to ensure that process will happen in the future as well."

Episode 31 | Current Affairs Unmasked Note: this episode contains explicit language. The Big Themes :The Big Quote: "Here's the prediction: In 2024, we will see what is required now, which is there will be the emergence of courageous CEOs who say, we are suspending all DEI efforts in our company. And we're going to do a review of them. And what we're going to try to re-align around is equality for all . . ."

Episode 47 | 2024 CIO Wisdom The Big Themes: edge computing large language models The Big Quote: "And so the message to CIOs is, if you're buying servers, other than for edge computing, you're investing poorly in 2024. I'm that blunt about it. My goal is never to buy another server in my life unless it's an edge application."

What's Next for Industries The Big Themes: artificial intelligence The Big Quote: "The industries customers operate in define their core business. So their core business really has an industry spin. But with industry convergence now coming to the forefront,[it's] reshaping nearly every industry. It is also blurring a little bit the traditional value chains that we are used to . . . It's the integration of technologies, business processes, and also business models."