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Technical Writer, Information Architect, Podcaster, lover of beer.

Technical Writer, Information Architect, Podcaster, lover of beer.
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Technical Writer, Information Architect, Podcaster, lover of beer.






We’re gonna do this together with Viqui Dill – Content Content podcast

Viqui Dill, Senior Technical Writer at American Woodmark in Virginia, talks to Ed Marsh how everyone is a project manager in some form, life in the (literal) hardware industry, her day of 500 hugs, what is just-in-time documentation, and more. Viqui is also an accomplished "bad-ass bass player' and a self-proclaimed techcomm evangelist. Viqui Dill - 2017 STC Technical Communication Summit Mentioned during this episode: Gully WasherAmerican Woodmark2020 design softwareSTC Instructional Design...


XML is a four-letter word with Alan J. Porter – Content Content podcast

Alan J. Porter, Head of Strategic Services Practice at [A], talks to Ed Marsh about why tech writers are now content engineers, why metadata is important, what it's like to document massive hardware, and more. Alan J. Porter, guest on the Content Content podcast Alan is also an accomplished author and critic of comics, pop culture, sci-fi, and more. Mentioned during this episode: XyWrite Grif S1000D Circuit of the Americas Word2DITA plug-in by Eliot Kimber Caterpillar Concorde Alan's Open...


I have issues with slide decks with Scott Abel – Content Content podcast

Scott Abel, also known as The Content Wrangler and the host of Information Development World, talks to Ed Marsh about the parallels between music and single sourcing, smooth segues between paragraphs, intelligent content, and content strategy in the medical field. Mentioned during this episode: Ann Rockley Managing Enterprise content Scott on Twitter The Content Wrangler on Twitter Intelligent Content Conference Scriptorium HIPAA Scott on Medium


Experiences have to be assembled with Cruce Saunders – Content Content podcast

In an intense episode focused on intelligent content, Cruce Saunders of [ A ] and Ed Marsh discuss content in the enterprise and how to make it an asset in the C-suite, job titles in the content world, lightweight markup languages, and much more. Mentioned during this episode: Cruce Saunders of [ A ], Content Content podcast guest Joe Gollner Ann Rockley on the definition of intelligent content Financial Accounting Standards Board (FASB) Adobe Experience Manager (AEM) Scott Brinker Mayo...


Holding somebody else’s place with Sean Heckman – Content Content podcast

Sean Heckman was a racer, a figure skater, a TV writer and producer, almost a lawyer, and finally owner of The Media Barons and a podcast mogul. Learn what it's like to drive across the USA for 30+ days interviewing racing legends, while running a content creation business that caters to small businesses. Find out why Sean calls a "sport with science, technology, and a lot of nonsense" his home. I've never met Sean, and he was as curious about me as I was about him. Sean says he's not a...


I can eat glass with Keith Schengili-Roberts – Content Content podcast episode 22

Keith Schengili-Roberts, market researcher and DITA Evangelist for IXIASOFT, and Ed Marsh discuss the old days of HTML, Archie, Veronica, fax software, and more. We also talk about what the hell a DITA evangelist does. Mentioned during this episode: I can eat glass test Delrina The Advanced HTML Companion The Computer Paper ATI graphics cards Mekon DITA listening sessions Keith's SlideShare DITA worst practices Captain Mondo MarkDown AsciiDoc The beginnings of DITA part 1 The beginnings of...


Installation is not a user task featuring Andrea Ames – Content Content podcast episode 21

Andrea Ames and Ed Marsh discuss the evolution of the technical communication field, the number of job titles for technical communicators, the frustrations of proving your value, and laugh a lot.Andrea Ames, Content Content podcast episode 21 guest Andrea is the CEO of Idyll Point Group, after a long stint in content strategy and content experience strategy at IBM. Mentioned during this episode: Idyll Point Group on Facebook Andrea’s Content Hacker podcast Don Day and Michael Priestley on...


The price is right with Tim Esposito – Content Content podcast episode 20

Timothy Esposito is a principal technical writer for Oracle, and current STC Philadelphia Metro chapter President. We talk about a career of service, Y2k, what it takes to run a successful volunteer organization, hiking, and, of course, beer. Tim is also an STC Associate Fellow. Mentioned in this episode Timothy Esposito, Content Content podcast episode 20 guest Tim's site Tim on Twitter Tim's "Bonus materials" page Kings Canyon Yosemite Half Dome 2018 STC Philadelphia Metro CONDUIT...


Same mess different tools with Liz Fraley – Content Content episode 19

Elizabeth Fraley runs Single-Sourcing Solutions in Sunnyvale, Ca. We geek out about the history of structured authoring, how her opinions have changed in 17 years of technical writing, and how many books a year are too many to read. Mentioned in this episode: Liz Fraley, Content Content episode 19 guest Single Sourcing social media and public projects TC Camp TC Dojo Liz's books Benefits of dynamic product information delivery for life sciences Keith Schengili-Roberts Lisa Scottoline Michael...


Emo analytics with Allie Proff – Content Content episode 17

Allie Proff works for freaking Boeing. We discuss emotive analytics, technical storytelling, technology as a tool for good and bad, and a meta podcast moment. Mentioned during this episode: Allie Proff, Content Content podcast episode 17 guest Allie on Twitter Allie's technical writing twitter Allie on LinkedIn Affectiva USS Vella Gulf Brene Brown: the power of vulnerability Allie's column: Speaking the STC Summit How to change your Facebook password video How TurboTax makes a dreadful user...


Be like Thomas Pynchon with Pawel Kowaluk – Content Content episode 16

Pawel Kowaluk, a technical writer, self-proclaimed DITA geek, and recruiter, joins us from Krakow, Poland. He talks about the rise of technical communication in Poland, starting a conference, and how to balance a team when hiring. Note: After recording, we became aware that Pawel left the Soap! Conference team after one year. To further clarify, Pawel did not have a role in the formation of MeetContent, though he is an active member of the community. Content Content regrets any confusion or...


Users or people with Jack Molisani – Content Content episode 15

Jack Molisani, president of ProSpring Staffing and Executive Director of The LavaCon Content Strategy Conference talks about technical communication hiring, rebranding, content strategy, and how he's seized opportunities his entire career. Mentioned in this episode: Episode 15 guest Jack Molisani Jack on Twitter Jack's book: Be the Captain of Your Career: A New Approach to Career Planning and Advancement Andrea Ames Joe Gollner Gnostyx Misty Weaver Ari Hoffman of Mindtouch IndyCar Grand Prix...

Napoleons and Shakespeares featuring Teresa Meek – Content Content podcast episode 14

Content Marketer Teresa Meek has had a varied career path in journalism, real estate, and more, but always focused on writing. She is currently based in Seattle, Washington, from where she talked about how content marketing and technical writing have similarities, her brief career in technical writing, how to transition to content marketing, and more. Content marketer Teresa Meek Mentioned in this episode: Teresa's web site Teresa on Twitter Teresa's personal blog - Domesticus Teresa's book...

It’s OK to pause featuring Alyssa Fox – Content Content podcast episode 13

Alyssa Fox, Director of Information Development and Program Management at Micro Focus, tells us that it's OK to pause when processing information. We also discuss managing people "fairly, not equally", why content strategy is difficult, multinational technical communication teams, fashion, and more. Content Content podcast episode 13 guest Alyssa Fox, Director of Information Development and Program Management at Micro Focus Mentioned during this episode: Alyssa on Twitter Mindtouch's top 200...

Local needs of content featuring Bill Swallow – Content Content podcast episode 12

"Content requires proper care and feeding", says Bill Swallow, director of operations at Scriptorium. We talk localization, content strategy, local beer, summer's oppressive heat, and more. Bill Swallow Released on International Podcast Day! Mentioned during this episode Bill on Twitter International Podcast Day 2016 Content Content podcast with Sarah O'Keefe Rensselaer Polytechnic Institute Bill's presentation: Localization Planning and The Content Strategy of Things Techcomm camp (TCCamp)...

Off the wall presentations featuring Ben Woelk – Content Content podcast episode 11

Ben Woelk, technical communicator and Information Security Office Program Manager at the Rochester Institute of Technology, talks about being an introverted leader and how it's changed his career and his passion. Ben Woelk Mentioned during this episode Ben Woelk on Twitter STC Philadelphia Metro Conduit conference STC Rochester Slack STC Community Affairs Committee CAC Educause Hannah Morgan, the Career Sherpa Quiet - Susan Cain Susan Cain's TED talk Mathematical word problems for introverts...

Single source of the truth featuring Bernard Aschwanden – Content Content podcast episode 10

Bernard Aschwanden, President of Publishing Smarter, STC Immediate Past President, and Ed's twin talks about certification, why your content is not your own, building a house (literally), process vs process, finding his spouse through STC, social networking, and more. Ed Marsh and guest Bernard Aschwanden meet at STC Philadelphia Metro Conduit conference, 2016 Mentioned during this episode: @aschwanden4stc @publishsmarter STC Webworks Adobe certified partner Frame...

Complimentary sandwich featuring Todd DeLuca – Content Content episode 9

Todd DeLuca, a Pennsylvanian who manages a remote tech writing team, shares with us how volunteering and presenting has elevated his career, what it's like to manage a technical communication team, volunteering with intention, and how to promote yourself and your team within your company. Todd DeLuca Mentioned during this super-sized episode: STC Summit Technical Delivery: An Expanded Role for Technical Communicators Volunteering your way up the career ladder Todd on Twitter Todd's Tumblr...

Content Content podcast episode 8 – fairly random events featuring Sarah O’Keefe

Content strategy business owner Sarah O'Keefe talks about working with a CMS, content metrics, tekom, packing for flights, and her aversion to the nightshade family. Sarah O'Keefe, Content Strategist and owner of Scriptorium Mentioned during this episode: Scriptorium Sarah's Twitter Content Strategy 101 Lavacon conference North Carolina Research Triangle Net promoter score Learning DITA Content Content podcast episode 7 Curious about content featuring David Dylan Thomas/ Sturm und DITA-Drang...


Content Content podcast episode 7 – Curious about content featuring David Dylan Thomas

A free-wheeling show starts off 2016 starring David Dylan Thomas, Senior Content Strategist. Our topics include what a content strategist does, the future of content and work, getting noticed on social media, and even a few movies to see. David Dylan Thomas, content strategist and movie maker Some of Dave's work: The Developing Philly documentary webseries Lessons from the Future of Content: Part One — Tools Are Cheap, Time Is Expensive Content Camp Philly VIDEO: Agile Living: How I Learned...