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Location:

United States

Twitter:

@dialexa

Language:

English


Episodes

CM38: The Top Themes and Insights From Service Design Days w/ James Utley

10/14/2018
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This is episode #38 of Custom Made and this week I’m joined again by James Utley, Senior Manager and Product Designer here at Dialexa. James is an experienced designer skilled in Information Design, Logo Design, User Experience, Branding & Identity, and Typography with a history of working in the information technology and services industry. James has joined me on previous episodes of Custom Made where he was discussing how to scale design across hundreds of products with Design Systems, how...

Duration:00:34:41

CM37: The Major Data Engineering Themes From The Strata Data Conference w/ Rowdy Howell

10/7/2018
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Hey, everybody, this is Doug Platts and welcome to Custom Made. If you this is your first time listening be sure to hit subscribe on Apple Podcasts, Soundcloud, and everywhere else you listen to Custom Made to get our latest episodes every Sunday. This is episode #37 of Custom Made and this week I’m joined again by Rowdy Howell, Senior Data Engineer here at Dialexa. Rowdy has joined me previously on Custom Made where he was discussing the various challenges enterprise organizations have when...

Duration:00:51:14

CM36: The Industry Insiders Leading Enterprise Transformation and Disruption w/ Doug Platts

9/23/2018
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Hey, everybody, this is Doug Platts and you are listening to the Custom Made podcast. Each week I talk with digital transformation leaders within enterprise organizations, and thought-leaders within the custom technology space. My goal is to shine a spotlight on the work that is happening in enterprise organizations who are changing, and the leaders who are driving that change. We are on to episode #36 and for this weeks episode I wanted to highlight some of the amazing industry insiders we...

Duration:00:41:44

CM35: How Ericsson is Weathering the Perfect Telecom Industry Storm w/ Swamy Vasudevan

9/9/2018
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This is episode #35 of Custom Made and this week I’m joined by Swamy Vasudevan, Vice President of Strategy at Ericsson. With a career driving product innovation, business growth, market share, and organizational refinement for global markets. Swamy is an award-winning thought leader in network communications and a recognized speaker on topics including Cloud Management, Smart Grid Communications, and GIS. During his time at Ericsson, Swamy has held positions as Head of Cloud Solutions and...

Duration:00:47:06

CM34: Draining The Data Swamp w/ Rowdy Howell and Greg Corley

9/2/2018
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This is episode #34 of Custom Made and this week I’m joined by Snr Data Engineer, Rowdy Howell, and Greg Corley, a Partner within the Engineering practice here at Dialexa. Rowdy graduated from Southern Methodist University with a BS in Computer Science where he studied algorithms and machine learning techniques. There he worked on a thesis project that trained various models to detect hand gestures on mobile devices using high-frequency doppler signatures. At Dialexa, Rowdy has helped solve...

Duration:00:40:05

CM33: Building The Platform Organization at Scotiabank w/ Justin Arbuckle

8/26/2018
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Each week I talk with digital transformation leaders within enterprise organizations, and thought-leaders within the custom technology space. My goal is to shine a spotlight on the work that is happening in enterprise organizations who are changing, and the leaders who are driving that change. This is episode #33 of Custom Made and I’ve got a great guest for you. This week I’m joined by Justin Arbuckle, SVP of The Platform Organization at Scotiabank Justin is on a mission to make Canada's...

Duration:00:39:20

CM32: The current consulting firm model is dead - Relationships need to change w/ Scott Harper

8/19/2018
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This is episode #32 of Custom Made and this week I’m joined again by Dialexa co-founder and CEO, Scott Harper. As Dialexa’s CEO, Scott’s role here as evolved as the company has grown. From working in the business to working on the business. Scott is a serial entrepreneur who has launched multiple technology product companies over the past decade, is the winner of the Ernst & Young Emerging Technology Entrepreneurs Of The Year and the Dallas Business Journal 40 Under 40, and has steered...

Duration:00:38:32

CM31: Collaborative Quality - Be the Coach, Not the Referee w/ Daniel Slatton and Andrew Turner

8/12/2018
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This is episode #31 of Custom Made and this week I am talking with Daniel Slatton and Andrew Turner from Dialexa. Daniel is a Manager in Dialexa’s Quality Engineering practice where he guides teams on how to identify, assess, and resolve issues with regular retrospection. Daniel lives and breathes Collaborative Quality and thorough Story Kickoffs and Reviews, Daniel encourages product teams to self-organize and produce lean, living documentation. Daniel promotes Agile and quality best...

Duration:00:38:22

CM30: Making the Move From Graphic Design to User Experience Design w/ Anne-Marie Levinson

8/5/2018
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This episode #30 of Custom Made and this week I am talking with Anne-Marie Levinson, Senior Product Designer here at Dialexa. Anne-Marie brings over 6 years of experience in graphic design, advertising, design research and UX design. At Dialexa she specializes in both user experience (UX) and visual design, helping clients solve complex problems through rich user experiences and efficient design solutions. And it’s Anne-Marie’s journey from graphic designer to user-experience designer that...

Duration:00:28:02

CM29: Use Design Thinking to Find Your Product, Market, Organization Fit w/ Sarah Reid

7/29/2018
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We are on episode #28 and this week I am talking with Sarah Reid, Principal within Dialexa’s Research and Design practice. Sarah has previously been on Custom Made discussing how to take a pragmatic approach to user research, using effective storytelling in product development, and using lean design research to get to the why of your product. At Dialexa, Sarah is responsible for working with our clients to get to the why of a product, creating a user experience that drives both adoption and...

Duration:00:42:54

CM28: Bringing Innovation to Southwest Airlines through Human-centered Design w/ Heather Figallo

7/22/2018
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We are on episode #28 and this week I am joined by Heather Figallo, Senior Director, Innovation, Design and Entrepreneurship at Southwest Airlines. At Southwest Airlines Heather is responsible for leading the discipline of innovation as well as the newly formed labs group which develops prototypes and other stimulus for Customer and Employee feedback. Heather joined Southwest Airlines in August of 2014 as Product and Innovation lead in the Commercial Team. During her tenure at Southwest,...

Duration:00:39:34

CM27: Transforming the Education of the Next Generation of Technologists w/ Mark Fontenot

7/15/2018
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We are on episode #27 and this week I am joined by Mark Fontenot a Clinical Professor in the Department of Computer Science and Engineering in the Lyle School of Engineering at Southern Methodist University here in Dallas. At SMU, Mark teaches classes focusing on software development, software engineering, and database systems. Previously, Mark was Founding Faculty-in-Residence of Loyd Residential Commons, and he served as Director of First Year Engineering Design in the Lyle School. His...

Duration:00:49:43

CM26: Service Design - Designing Beyond the Product w/ Bianka McGovern

7/8/2018
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We are on episode #26 and this week I am joined by Custom Made regular Dialexa’s Design Architect, James Utley, and we are excited to have the opportunity to talk with Bianka McGovern, Vice President, User Experience at Goldman Sachs. In her role at Goldman Sachs, Bianka is a UX design lead and program manager for various Fintech projects. Before joining Goldman Sachs, Bianka was the Head of UX in the Tax & Accounting division of Thomson Reuters. During her time there, Bianka successfully...

Duration:00:42:57

CM25: The Internet of Things - Living at the intersection of hardware and software w/ Samer Fallouh

7/1/2018
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We are on episode #25 and this week I talking again with Dialexa’s Head of Engineering, Samer Fallouh. Samer has joined me previously on Custom Made to discuss how IT and product development teams within enterprise organizations need to bring modern product development methods to legacy IT operations or face disruption - you can hear more about this in Episode #15. Samer is a technologist with over fifteen years experience in building custom software and hardware products to successfully...

Duration:00:35:10

CM24: The Current State of Cybersecurity - Risks, Responses, & Responsibilities w/ Alex Cherones

6/24/2018
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We are on episode #24 and this week I have an amazing guest with me - Alex Cherones, Director of Threat and Virtual Security Services & Platform Development at AT&T. In his role as Director of Cybersecurity Threat Services, Virtual Security Functions, and Security Platform development, Alex helps create next-generation, Big Data-based cybersecurity platforms and managing the portfolio for threat services. Alex and his team lead innovation for products and services, along with elevating the...

Duration:00:30:13

CM23: Agile Software Development...You are probably doing it all wrong w/ Ted Howard

6/17/2018
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Hey, everybody, this is Doug Platts and you are listening to the Custom Made podcast. Each week I talk with digital transformation leaders within enterprise organizations, and thought-leaders within the custom technology space. My goal is to shine a spotlight on the work that is happening in enterprise organizations who are changing, and the leaders who are driving that change. This is episode #23 and this week I’m talking with Ted Howard, a Principal and seasoned software architect here at...

Duration:00:41:29

CM22: The Modern CIO (Chief Integration Officer) and Legacy IT w/ Charlie Feld

6/10/2018
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This is episode #22 and is the second part of my conversation with Charlie Feld. Once you have finished with this episode be sure to listen to last weeks episode #21 and part 1 of my conversation where Charlie shares his extraordinary 50-year career helping organizations and executives achieve IT-driven transformation, how the IT industry lacked a formal framework, and how IT needs to handle the speed of change for their organizations to be successful. Charlie began his career as a systems...

Duration:00:32:37

CM21: The First CIO and the speed of change w/ Charlie Feld

6/3/2018
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Recently I sat down with Charlie Feld, who is currently the founder and CEO of The Feld Group Institute but has had a career as long as there has been an IT industry and is considered the First CIO in corporate America. We cover a number of great topics during our conversation which I have broken out into two episodes. This episode, episode #21, of Custom Made, and next week's episode - episode #22. If you haven’t already subscribed to Custom Made, make sure you do to catch part two and all...

Duration:00:45:10

CM20: Build scalable design across hundreds of products with a Design System

5/27/2018
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Welcome to episode #020 of Custom Made and today I’m joined by Josh Reeves and James Utley from the Research and Design practice here at Dialexa. Josh Reeves is a multi-disciplined user experience designer with a wide range of design skills, from Design Research, to Interaction Design, to Front-end Development. With nearly a decade of experience in the design industry, Josh loves turning complex problems into elegant solutions that improve the overall experience for the user. Throughout his...

Duration:00:31:24

CM19: How to decide which features to add, keep, and kill to avoid "Experience Rot" w/ Steven Ray

5/20/2018
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Welcome to episode #019 of Custom Made and today I’m joined again by Steven Ray, Partner and Head of Research and Design here at Dialexa. Steve leads experience and creative direction at Dialexa partnering closely with clients and developers to create a seamless user experience. Steve previously joined me on Episode #7 of Custom Made where we discussed the value of designing the wrong product. Once you have finished with this episode, be sure to check out Episode #7. Steve believes that...

Duration:00:39:36