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Engati CX

Technology Podcasts

Reimagine the customer journey

Reimagine the customer journey

Location:

India

Description:

Reimagine the customer journey

Language:

English


Episodes

Golden rule: Automation creates meaningful benefits | Dan Hoff-Rodrigues on Engati CX

7/26/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:19:22

Layers of CX | Justin Robbins on Engati CX

7/20/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:24:21

B2B Customer Experience Programs | Maranda Dziekonski on Engati CX

7/19/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community...

Duration:00:19:12

Critical Drivers Of A Successful Digital Transformation | Julie Morgan on Engati CX

7/15/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:29:48

Role of brand ambassadors in CX | Prof. Dr. Phil Klaus on Engati CX

7/9/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:49:46

4 Waves of Customer Experience Revolution | Michael Hinshaw on Engati CX

7/6/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:19:49

The Rise of WealthTech and ImpactTech | Minh Q. Tran on Engati CX

7/5/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:22:21

Models For Conversational AI | Celene Osiecka Talks To Engati CX

7/2/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:27:34

The 4 - Part Scorecard For Evaluating Customer - Centricity | Bob Azman On Engati CX

6/29/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:24:00

The Customer Journey Management toolkit | Ian Golding on Engati CX

6/28/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:25:01

#1 Leadership coach and thinker | Marshall Goldsmith on Engati CX

6/28/2021
https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Marshall Goldsmith, World’s number one leadership coach and thinker, talks about coaching young leaders, embarking on their leadership journey, and shares various techniques to successful leadership. 1. The Problems of the Super Smart, where he stresses the importance of being comfortable with people who know more than you. 2. The problem of...

Duration:00:44:13

The Customer Journey Management toolkit | Ian Golding on Engati CX

6/24/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:25:01

#1 Leadership coach and thinker | Marshall Goldsmith on Engati CX

6/23/2021
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Marshall Goldsmith, World's number one leadership coach and thinker, talks about coaching young leaders, embarking on their leadership journey, and shares various techniques to successful leadership. 1. The Problems of the Super Smart, where he stresses the importance of being comfortable with people who know more than you. 2. The problem of...

Duration:00:44:13

Has Employee And Customer Experience Always Been Interdependent | Elise Marengo On Engati CX

6/22/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:19:34

Key Disciplinaries of CX | Nandkishor Tripathi on Engati CX

6/15/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community...

Duration:00:36:42

Bringing Communities Together With Tech | Lakshya Sivaramakrishnan on Engati CX

6/15/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community...

Duration:00:14:19

Content, Connection and AI | Kate Bradley Chernis on Enagti CX

6/11/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community...

Duration:00:17:34

Feedback Loops In B2B Businesses | Shane Goldberg on Engati CX

6/9/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customer’s most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community...

Duration:00:21:44

Reactive CS to proactive CS | Kristi Faltorusso on Engati CX

5/31/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community...

Duration:00:23:28

Customer Success = Customer Outcomes + Customer Experience | Aaron Thompson on Engati CX

5/26/2021
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page: https://www.engati.com/cx-community...

Duration:00:39:56