Giant Robots Smashing Into Other Giant Robots

Brian Douglas is the CEO of OpenSauced which helps enterprises discover the best engineers in Open Source. Victoria and Will talk to Brian about meeting as many developers as possible, setting goals, and keeping himself accountable, and what makes a successful open source project. OpenSauced (https://opensauced.pizza/) Follow OpenSauced on Twitter (https://twitter.com/saucedopen), GitHub (https://github.com/open-sauced), Instagram (https://www.instagram.com/opensauced/), YouTube (https://www.youtube.com/opensauced), Discord (https://discord.com/invite/U2peSNf23P), and Dev.to (https://dev.to/opensauced). Follow Brian Douglas on LinkedIn (https://www.linkedin.com/in/brianldouglas/), Twitter (https://twitter.com/bdougieYO), or visit his website (https://b.dougie.dev/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: Hey there. It's your host Victoria. And I'm here today with Dawn Delatte and Jordyn Bonds from our Ignite team. We are thrilled to announce the summer 2023 session of our new incubator program. If you have a business idea that involves a web or mobile app, we encourage you to apply for our 8-week program. We'll help you validate the market opportunity, experiment with messaging and product ideas, and move forward with confidence towards an MVP. Learn more and apply at tbot.io/incubator. Dawn and Jordyn, thank you for joining and sharing the news with me today. JORDYN: Thanks for having us. DAWN: Yeah, glad to be here. VICTORIA: So, tell me a little bit more about the incubator program. This will be your second session, right? JORDYN: Indeed. We are just now wrapping up the first session. We had a really great 8 weeks, and we're excited to do it again. VICTORIA: Wonderful. And I think we're going to have the person from your program on a Giant Robots episode soon. JORDYN: Wonderful. VICTORIA: Maybe you can give us a little preview. What were some of your main takeaways from this first round? JORDYN: You know, as ever with early-stage work, it's about identifying your best early adopter market and user persona, and then learning as much as you possibly can about them to inform a roadmap to a product. VICTORIA: What made you decide to start this incubator program this year with thoughtbot? DAWN: We had been doing work with early-stage products and founders, as well as some innovation leads or research and development leads in existing organizations. We had been applying a lot of these processes, like the customer discovery process, Product Design Sprint process to validate new product ideas. And we've been doing that for a really long time. And we've also been noodling on this idea of exploring how we might offer value even sooner to clients that are maybe pre-software product idea. Like many of the initiatives at thoughtbot, it was a little bit experimental for us. We decided to sort of dig into better understanding that market, and seeing how the expertise that we had could be applied in the earlier stage. It's also been a great opportunity for our team to learn and grow. We had Jordyn join our team as Director of Product Strategy. Their experience with having worked at startups and being an early-stage startup founder has been so wonderful for our team to engage with and learn from. And we've been able to offer that value to clients as well. VICTORIA: I love that. So it's for people who have identified a problem, and they think they can come up with a software solution. But they're not quite at the point of being ready to actually build something yet. Is that right? DAWN: Yeah. We've always championed the idea of doing your due diligence around validating the right thing to build. And so that's been a part of the process at thoughtbot for a really long time. But it's always been sort of in the context of building your MVP. So this is going slightly earlier...

Lauren Maffeo is the author of Designing Data Governance from the Ground Up. Victoria talks to Lauren about human-centered design work, data stewardship and governance, and writing a book anybody can use regardless of industry or team size. Designing Data Governance from the Ground Up (https://www.amazon.com/Designing-Data-Governance-Ground-Data-Driven/dp/1680509802) Follow Lauren Maffeo on LinkedIn (https://www.linkedin.com/in/laurenmaffeo/) or Twitter (https://twitter.com/LaurenMaffeo). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: Hey there. It's your host Victoria. And I'm here today with Dawn Delatte and Jordyn Bonds from our Ignite team. We are thrilled to announce the summer 2023 session of our new incubator program. If you have a business idea that involves a web or mobile app, we encourage you to apply for our 8-week program. We'll help you validate the market opportunity, experiment with messaging and product ideas, and move forward with confidence towards an MVP. Learn more and apply at tbot.io/incubator. Dawn and Jordyn, thank you for joining and sharing the news with me today. JORDYN: Thanks for having us. DAWN: Yeah, glad to be here. VICTORIA: So, tell me a little bit more about the incubator program. This will be your second session, right? JORDYN: Indeed. We are just now wrapping up the first session. We had a really great 8 weeks, and we're excited to do it again. VICTORIA: Wonderful. And I think we're going to have the person from your program on a Giant Robots episode soon. JORDYN: Wonderful. VICTORIA: Maybe you can give us a little preview. What were some of your main takeaways from this first round? JORDYN: You know, as ever with early-stage work, it's about identifying your best early adopter market and user persona, and then learning as much as you possibly can about them to inform a roadmap to a product. VICTORIA: What made you decide to start this incubator program this year with thoughtbot? DAWN: We had been doing work with early-stage products and founders, as well as some innovation leads or research and development leads in existing organizations. We had been applying a lot of these processes, like the customer discovery process, Product Design Sprint process to validate new product ideas. And we've been doing that for a really long time. And we've also been noodling on this idea of exploring how we might offer value even sooner to clients that are maybe pre-software product idea. Like many of the initiatives at thoughtbot, it was a little bit experimental for us. We decided to sort of dig into better understanding that market, and seeing how the expertise that we had could be applied in the earlier stage. It's also been a great opportunity for our team to learn and grow. We had Jordyn join our team as Director of Product Strategy. Their experience with having worked at startups and being an early-stage startup founder has been so wonderful for our team to engage with and learn from. And we've been able to offer that value to clients as well. VICTORIA: I love that. So it's for people who have identified a problem, and they think they can come up with a software solution. But they're not quite at the point of being ready to actually build something yet. Is that right? DAWN: Yeah. We've always championed the idea of doing your due diligence around validating the right thing to build. And so that's been a part of the process at thoughtbot for a really long time. But it's always been sort of in the context of building your MVP. So this is going slightly earlier with that idea and saying, what's the next right step for this business? It's really about understanding if there is a market and product opportunity, and then moving into exploring what that opportunity looks like. And then validating that and doing that through user research, and...

Jasper (William) Cartwright is a Freelance Producer, Podcaster, Actor, and Motion Capture & Performance Capture Performer. Chad talks to Jasper about his podcast Three Black Halflings, which is committed to discussing diversity and inclusion within fantasy, sci-fi, and nerdy culture from the perspective of three people of color, what it's like to be in the space, and why representation is super important. Follow Jasper (William) Cartwright on LinkedIn (https://www.linkedin.com/in/jasper-cartwright-217b72113/) or Twitter (https://twitter.com/JW_Cartwright). Check out his website at jasperwcartwright.com (https://www.jasperwcartwright.com/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: Hey there. It's your host Victoria. And I'm here today with Dawn Delatte and Jordyn Bonds from our Ignite team. We are thrilled to announce the summer 2023 session of our new incubator program. If you have a business idea that involves a web or mobile app, we encourage you to apply for our 8-week program. We'll help you validate the market opportunity, experiment with messaging and product ideas, and move forward with confidence towards an MVP. Learn more and apply at tbot.io/incubator. Dawn and Jordyn, thank you for joining and sharing the news with me today. JORDYN: Thanks for having us. DAWN: Yeah, glad to be here. VICTORIA: So, tell me a little bit more about the incubator program. This will be your second session, right? JORDYN: Indeed. We are just now wrapping up the first session. We had a really great 8 weeks, and we're excited to do it again. VICTORIA: Wonderful. And I think we're going to have the person from your program on a Giant Robots episode soon. JORDYN: Wonderful. VICTORIA: Maybe you can give us a little preview. What were some of your main takeaways from this first round? JORDYN: You know, as ever with early-stage work, it's about identifying your best early adopter market and user persona, and then learning as much as you possibly can about them to inform a roadmap to a product. VICTORIA: What made you decide to start this incubator program this year with thoughtbot? DAWN: We had been doing work with early-stage products and founders, as well as some innovation leads or research and development leads in existing organizations. We had been applying a lot of these processes, like the customer discovery process, Product Design Sprint process to validate new product ideas. And we've been doing that for a really long time. And we've also been noodling on this idea of exploring how we might offer value even sooner to clients that are maybe pre-software product idea. Like many of the initiatives at thoughtbot, it was a little bit experimental for us. We decided to sort of dig into better understanding that market, and seeing how the expertise that we had could be applied in the earlier stage. It's also been a great opportunity for our team to learn and grow. We had Jordyn join our team as Director of Product Strategy. Their experience with having worked at startups and being an early-stage startup founder has been so wonderful for our team to engage with and learn from. And we've been able to offer that value to clients as well. VICTORIA: I love that. So it's for people who have identified a problem, and they think they can come up with a software solution. But they're not quite at the point of being ready to actually build something yet. Is that right? DAWN: Yeah. We've always championed the idea of doing your due diligence around validating the right thing to build. And so that's been a part of the process at thoughtbot for a really long time. But it's always been sort of in the context of building your MVP. So this is going slightly earlier with that idea and saying, what's the next right step for this business? It's really about understanding if there is a market and...

Noelle Acosta is Founder and CEO of Noula Health, a data-driven platform that uses personalized hormonal health data to deliver tailored care. Victoria talks to Noelle about helping patients with uteruses to better understand their bodies by providing them with hormonal health data that's unique to them and providing them with individualized care they deserve at their fingertips through a virtual app. Noula (https://noula.com/) Follow Noula on LinkedIn (https://www.linkedin.com/company/noula-health/) or Twitter (https://twitter.com/noulahealth). Follow Noelle Acosta on LinkedIn (https://www.linkedin.com/in/noelle-acosta/) or Twitter (https://twitter.com/noelleacoss). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Noelle Acosta, Founder and CEO of Noula Health, a data-driven platform that uses personalized hormonal health data to deliver tailored care. Noelle, thank you for joining me. NOELLE: Thank you so much for having me, Victoria. It's a pleasure to be here. VICTORIA: Wonderful. I'm excited to learn more about your product today that you're building. Can you just tell me a little bit more about it? NOELLE: Yeah, absolutely. Well, I feel like, [chuckles] one, you could work here. You did a phenomenal job of sharing what Noula is. But here at Noula, we are a virtual care platform that really empowers women and patients with uteruses to better understand their bodies by providing them with hormonal health data that's unique to them. Based on that information, we're able to provide them with the individualized, tailored care that they deserve at their fingertips through a virtual app. VICTORIA: Wonderful. And I'm wondering what led you to think I need to make this company. What happened in your life where you decided this needs to exist in the world? NOELLE: Really it stems from my own personal brush with an undiagnosed chronic condition where I truly was the one in five women who felt dismissed, denied, and ignored in the traditional healthcare settings. And that is really something that's actually unified us all as a team here at Noula. We have the shared frustration in terms of the gaps that we experienced overall; not one, two of our health journeys looked alike. And so during this time, I found myself really just kind of banging my head against a wall where I had these ongoing symptoms that disrupted every aspect of my life, not just my physical health, but it became really very much an emotional roller coaster as well. Because despite having access to care and wonderful employer-sponsored health insurance, I was finding that my doctors were essentially brushing me off, attributing it to stress. And it really led to me kind of just having this inner monologue and questioning myself as, like, is this in my head? Maybe it is stress-related. This doesn't feel normal. Should this be normal? And so I, just like 70% of millennials, turned to Google as my medical companion. I lost trust in healthcare settings and just turned to do research around what could be possibly causing the symptoms in my overall health. And I just refused to believe that this was my sense of normalcy. And through my own research, I started finding things like my ethnicity and my environment could have an impact in the symptoms that I was experiencing. I was dealing with chronic pelvic pain, irregular periods to the point where I was actually menstruating for seven months straight. I had horrible migraines. And so I just really turned to these medical journals to try to figure out and uncover what my body was telling me. And so, based on that research, I finally went back to the doctor demanding an...

Neal Bloom is a Managing Partner at Interlock Capital, a community of founders, investors, and subject matter experts. Victoria talks to Neal about what he finds attractive about startups and companies he's excited about, out of all the pitches he receives, how many he gets to say yes to, and when working with a team, what he uses to manage information and contacts for investors. Interlock Capital (https://interlock.capital/) Follow Interlock Capital on LinkedIn (https://www.linkedin.com/company/interlock-capital/), or Twitter (https://twitter.com/InterlockCap). Follow Neal Bloom on LinkedIn (https://www.linkedin.com/in/nealbbloom/) or Twitter (https://twitter.com/NealBloom). Check out his website (https://withkoji.com/@Nealbloom) and blog (https://freshbrewedtech.com/)! Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Neal Bloom, Managing Partner at Interlock Capital, a community of founders, investors, and subject matter experts. Neal, thank you for joining us. NEAL: Hey, thanks for having me. It's so great to be here with you. VICTORIA: Fantastic. I'm excited to finally get a chance to talk with you. I met you at an investor hike that you organize once a month. NEAL: A founders' hike, yeah. I get up nice and early on the first Wednesday of each month in Torrey Pines in San Diego. And we hike up and down the hill with ocean views. It's not a bad day. VICTORIA: It's a great way to start the morning, I think, and to meet other people, other builders of products in technology. So tell me more about your work at Interlock Capital. NEAL: Sure. It really kind of organically happened that I became an investor, but not planned at all. I have an aerospace background then built my own edtech and talent tech marketplace. I call it the LinkedIn for students is really what we built as our first startup called Portfolium. We sold it, and I got really into startup communities, especially because of some people who helped me with my first startup. I want to be a part of building an even better ecosystem for others. And that turned into a podcast, a blog, an event series. And once I had the capital from my exit, turned into angel investing as well, too, and really just found that as I got to know people over time, the more and more I got to know them, the more certain ones stood out that said, wow, I don't just want to help them for the good of it. I also just want to be along for the ride. And I started writing checks to other founders. So that was the beginning of my investor journey about five years ago. And over COVID, a whole bunch of other later-stage experience operators, either founder-level or executives at tech companies, said, "I want to learn to do this. Can I do it alongside you?" And we created Interlock Capital as an investment syndicate. A group of us can share and utilize our brainpower, our time, and our capital to help companies. It's kind of our focus. So that's why we call it a community because it's not just kind of a one-way pitch us, and we'll write you a check. It's very much get to know the people, find the exact right domain experts who have subject matter expertise, who've been there and done that before. If they like the company and they want to personally invest, then we go to the greater group and say, "Hey, everyone, who wants to join this deal specifically?" So 18 investments later from Interlock Capital, we now also have an investment fund. So now we write two checks into every company. We do our syndicated style, pass the hat, if you will, "Hey, everyone, anyone want to invest in just this deal?" And then match it from our fund. And we're writing between...

Brian Feretic is the Founder of Blossm, a community marketplace to buy, sell, and trade plants. Victoria talks to Brian about how coming up with the concept happened, getting started in a very scrappy way and then filling in gaps, and opening up the app to have full marketplace functionality with buying, selling, and trading capabilities. Blossm (https://blossm.garden/) Follow Blossm on LinkedIn (https://www.linkedin.com/company/blossm-plant-marketplace/), Twitter (https://twitter.com/blossmllc), Instagram (https://www.instagram.com/blossmplantswap/), Facebook (https://www.facebook.com/blossmplantswap) or TikTok (https://www.tiktok.com/@blossmplantswap). Follow Brian Feretic on LinkedIn (https://www.linkedin.com/in/brian-feretic-3b2b337a/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido or Tori. And with me today is Brian Feretic, Founder of Blossm, a community marketplace to buy, sell, and trade plants. Brian, thank you for joining us. BRIAN: Hey, it's great to be here, Tori. VICTORIA: Great. I'm excited to hear more about Blossm. Why don't you just tell me a little bit more about the concept? BRIAN: The concept actually happened at the end of 2019, and I'd already been a plant enthusiast for a couple of years. I was actually just going on my way to surf in my town of Ocean Beach, San Diego, and I stopped by this garage sale. And when I came back to pay my neighbor, I brought this rubber plant that are propagated just as a neighborly gift. She flipped out. She was ecstatic. She's like, "Oh my God, I'm such a huge plant person. Thank you so much. Why don't you come into my backyard, and I'll give you a plant tour, and you can pick something out." And what was cool about this was it wasn't just like a simple exchange. It was like this hour-long interaction with someone that lived four blocks from me that happened to be this big plant nerd like me. And I got her whole story. She went through all these different species I didn't know about. And then, she helped me pick one out, which I still have to this day. It's this crassula succulent. When I was walking home with my new plant, I was like, oh wow, I got to go download the app for this. I would have never known this person that lives four houses away was a big plant person like me. And when I got home, I searched the App Store. I did a Google search. I just couldn't find what I was looking for, which was basically this plant-swapping plant-connecting platform where I could find fellow plant nerds in my neighborhood. And so that kind of set me off on this path. I did some more research and decided...I was like, you know what? I'm going to commit to this and make this happen for myself and for my community. VICTORIA: Well, what do you think makes someone a plant person [laughs] or like a...how did you describe yourself? A plant nerd? What sets that user apart? BRIAN: We'll say it's like on a spectrum where people can shift along the spectrum. But I'd say when people start treating their plants more than objects and more what they are. They are these living things. They're beautiful. They bring people joy. I find it therapeutic to take care of them. And then the beautiful thing about it is that these plants grow, and you can propagate them and share them with your friends. And I think that is a critical aspect of this whole plant person thing. VICTORIA: So the plants have become a little more like pets, and you can grow them in a way that creates a community around your friendship and your local area. BRIAN: Yeah, exactly. That was actually the early signal about this whole plant world is that I saw people creating plant-dedicated Instagram accounts...

Etienne de Bruin is Founder of 7CTOs and Author of CTO Excellence in 100 Days. Victoria talks to Etienne about his book, founding 7CTOs, and keeping your technology sustainable by inspiring and motivating technology teams and people to work together and build complex systems. CTO Excellence in 100 Days (https://www.amazon.com/CTO-Excellence-100-Days-Becoming-ebook/dp/B0BV8P7K3S/ref=sr_1_1?crid=14TM3PTHA16UA&keywords=cto+excellence+in+100+days&qid=1680643461&sprefix=CTO+Excellence+in+100+Days%2Caps%2C110&sr=8-1) 7CTOs (https://7ctos.com/) Follow 7CTOs on Twitter (https://twitter.com/7ctos), Instagram (https://www.instagram.com/7ctos/), Facebook (https://www.facebook.com/7CTOs) or YouTube (https://www.youtube.com/c/7ctos). Follow Etienne de Bruin on LinkedIn (https://www.linkedin.com/in/etdebruin/) or Twitter (https://twitter.com/etdebruin). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Etienne de Bruin, Founder of 7CTOs and Author of CTO Excellence in 100 Days. Etienne, thank you for joining me. ETIENNE: My pleasure, Victoria. Thanks for having me. VICTORIA: You're welcome. I'm excited to talk with you today. I hear that you recently published your book. Is it today actually the day it came out? ETIENNE: Today is the day. The book was finished about; I would say, three months ago. So I have had great anticipation now for many, many months. And you caught me on the day, so I feel like today is my birthday. VICTORIA: [laughs] Well, I feel honored that you chose us as your first stop [laughs] in your marketing push for your book. So tell me, what in your experience led you to begin writing this? ETIENNE: Well, as you mentioned, I founded 7CTOs. I think it's about ten years ago now. I myself am a CTO type. I've had a career of basically being born to code in South Africa, which took me to Stellenbosch University in South Africa. I then joined a startup that took me to Germany and then landed in the U.S. in San Diego. And my whole journey has been a progression from individual contributor and really having great coding skills through the messiness and the intricacies of building startups, contributing to startups, and ultimately being in the role of CTO in startups. And what led me to founding 7CTOs was just a realization that I didn't have the support I needed. I felt like I was going to many meetups, which was mostly oriented towards coding and sort of different new technology stacks and frameworks, or I was going to cocktail hours with vendors who were trying to sell you something. And I really felt the need to just be with my people so that I could, in a safe, and consistent, and accountable way, share the challenges that I was experiencing. It was really from this place of founding 7CTOs, talking to hundreds of...I've probably spoken to thousands of CTOs by now. I've also placed people. I've connected people. I've seen people join companies because of connections I've made. And one of the things I saw that really bothered me was finding a great company in search of a CTO reaching out to me, talking to me about the role, me finding or through my network connecting them with a great CTO, only to find that a few months later either the relationship fizzles or even worse, the person did not succeed at the new company. And I just felt like you can have two people, a great founder, and great CTO, individually wonderful people, ostensibly well-suited to work with each other, but then make some basic mistakes that then lead towards not the desired outcome. And so I was really torn whether I should put some thoughts into a book or into some blog posts about what I think the first 100...

Dominic Holt is CEO of harpoon, a drag-and-drop Kubernetes tool for deploying any software in seconds. Victoria talks to Dominic about commoditizing DevOps as a capability, coming up with the idea for drag and drop just thinking through how he could do these things in a visual and intuitive way, and using Kubernetes as a base for Harpoon. Harpoon (https://www.harpoon.io/) Follow Harpoon on Facebook (https://www.facebook.com/harpothewhale/), or LinkedIn (https://www.linkedin.com/company/harpooncorp/). Follow Dominic Holt on LinkedIn (https://www.linkedin.com/in/dominicholt/) or Twitter (https://twitter.com/xReapz). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Dominic Holt, CEO of harpoon, a drag-and-drop Kubernetes tool for deploying any software in seconds. Dominic, thank you for joining me. DOMINIC: Yeah, of course. Thanks for having me, Victoria. VICTORIA: Yes, I'm really excited to talk all about what Kubernetes is. And I have Joe Ferris, the CTO of thoughtbot, here with me as well to help me in that process. JOE: Hello. VICTORIA: Excellent. Okay, so, Dominic, why don't you just tell me how it all got started? What led you to start harpoon? DOMINIC: I got into the DevOps space fairly early. It was, I don't know, probably 2012 timeframe, which sounds like not that long ago. But, I mean, DevOps is also still a baby. So I have a software background. And I was starting to figure out how to do the continuous; I guess, automated way of standing up cloud infrastructure for Lockheed Martin at the time because people didn't know how to do that. There weren't a lot of tools available, and nobody knew what DevOps was. And if you said it to somebody, they would have slapped you. VICTORIA: Aggressive. [laughs] DOMINIC: [laughs] Maybe not, maybe not. Maybe they'd be nicer about it. But anyway, nobody knew what DevOps was because it wasn't coined yet. And I started realizing that this was not some system administration voodoo. It was just common sense from a software development standpoint. And I ended up leaving Lockheed shortly thereafter and going and working for a small business here in San Diego. And I said, I have no idea what any of this stuff is, but we're going to do it because, in a few years, everybody's going to be doing it because it's common sense. So we did. We grew quite a large practice in consulting and DevOps, among other things. And predominantly, I was working with the U.S. Navy at the time, and they needed a standardized way to deploy software to aircraft carriers and destroyers, the ships out there in the ocean. And so, I came up with a design for them that used Kubernetes. And we built a pipeline, a CI/CD pipeline, to automatically deploy software from the cloud to Navy ships out in the ocean on top of Kubernetes. And everything worked great. And it was there, and we tested it. But at the end of the day, handing over the maintenance, what we call day two ops, proved to be troubling. And it never quite made it onto the ships in the way that we wanted. So after that, I did a bunch of consulting with other groups in the Navy, and the Air Force, and Space Force, and all kinds of different groups across the government. And I also started consulting in commercial, fortune 500, startups, everything. And I just saw that this problem was really pervasive, handling the day two operations. You get everything up and running, but then maintaining it after that was just complicated for people because all of the DevOps implementations are snowflakes. So if you go from Company A to Company B, they look nothing alike. And they may have a lot to do with somebody named Jim or...

Jennifer Goldsack is CEO of Digital Medicine Society (DiMe), the professional home for digital medicine. It is a global nonprofit with a mission to advance the ethical, effective, equitable, and safe use of digital technology to redefine healthcare and improve lives. Victoria talks to Jennifer about using new products and solutions to solve some of the most pressing and persistent challenges in healthcare, measuring success by how well they are caring for people every day and not by how good their products or how many they use on any given day, and how DiME can improve the way that we identify, manage, cure, and support people in a lifetime journey of health and disease. Digital Medicine Society (DiMe) (https://dimesociety.org/) Follow Digital Medicine Society (DiMe) on LinkedIn (https://www.linkedin.com/company/dime-society/about/?viewAsMember=true) or Twitter (https://twitter.com/_DiMeSociety). Follow Jennifer Goldsack on LinkedIn (https://www.linkedin.com/in/jgoldsack/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Jennifer Goldsack, CEO of Digital Medicine Society, the professional home for digital medicine. Jennifer, thank you for joining me. JENNIFER: Thank you so much for having me; excited for our conversation today. VICTORIA: Wonderful, me too. And we have our Program Manager for DEI Geronda with us today. Hello. GERONDA: Hey, how's it going? I'm super excited to be on here as well. VICTORIA: Yes, me too. It's going to be a great conversation. So, Jennifer, why don't you just tell me a little bit more about the Digital Medicine Society? JENNIFER: Happy to, one of my favorite topics, Victoria. So the Digital Medicine Society, or as we affectionately refer to it as DiMe, is a global nonprofit, and our mission is to advance the ethical, effective, equitable, and safe use of digital technology to redefine healthcare and improve lives. And I think one point I'd like to make right off the bat is while we are tech and digital enthusiasts here at DiMe, we are not tech determinists. What we think about is how can we harness the promise of these new digital tools in the toolbox, these new products, these new solutions, and how can we use them to solve some of the most pressing and persistent challenges in healthcare, an industry that exists to care for people? That's what we think about all day. That's our measure of success: how well are we caring for people every day, not how good are our products or how many products can we use on any given day. VICTORIA: Right. So what did you see in the digital health space that led you to believe that something like DiMe needed to exist in the world? JENNIFER: So it's interesting. When we take a step back and think about all the experts that need to be at the table to ensure that we build a field of digital health that is worthy of our trust, in our opinion here at DiMe, we think this is the most interdisciplinary field you can imagine, and that's a bold claim. But let me play it out for you. And maybe we can think about some other interdisciplinary fields during the course of our discussion. For digital medicine to work, we need citizen scientists and cyber security experts. We need physicists, engineers, product folks, data scientists, clinical scientists, clinical care providers, healthcare executives, regulators, payors, investors, funders all to sit at the table together, all to speak a common unifying language, all to have a shared idea of what our North Star is. What are we trying to do here as we digitize healthcare, and what does good look like and for whom as we do it? And so that's the gap that the Digital Medicine Society...

Cavan Klinsky is Co-Founder and CTO of Healthie, a scheduling engagement and Electronic Medical Records (EMR) platform used by healthtech organizations who seek to build long-term relationships with their clients. Will talks to Cavan about providing an underlying infrastructure that other digital healthcare companies use to be able to focus on patient care and not reinventing the technology wheel by providing a scheduling platform, an electronic medical record, and a patient engagement solution–all available via API, via an API-first design as well as through fully branded interfaces. Healthie lets companies get to market faster, scale with less headaches, and provides effective patient care much cheaper than if they tried to build everything themselves. Healthie (https://www.gethealthie.com/) Follow Healthie on Facebook (https://www.facebook.com/GetHealthie/), Instagram (https://www.instagram.com/gethealthie/), LinkedIn (https://www.linkedin.com/company/get-healthie/) or Twitter (https://twitter.com/GetHealthie/). Follow Cavan Klinsky on LinkedIn (https://www.linkedin.com/in/cavan-klinsky-4a630940/) or Twitter (https://twitter.com/klinskyc). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: WILL: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Will Larry. And with me today is Cavan Klinsky, who is a part of Healthie, a scheduling engagement and EMR platform used by healthtech organizations who seek to build long-term relationships with their clients. Cavan, thank you for joining me. CAVAN: Thanks for having me on. WILL: Yeah, I'm excited about this. Healthcare is always an exciting topic to talk about, so let's start there. For the people who may not know, tell us about Healthie and what's in store for 2023. CAVAN: Healthie, as you mentioned, provides underlying infrastructure that other digital healthcare companies use to be able to focus on patient care and not kind of reinventing the technology wheel. So we do that by providing a scheduling platform, an electronic medical record, and a patient engagement solution. That's all available via API, via an API-first design as well as through fully branded interfaces. So we let companies get to market faster, scale with less headaches, and provide really, really powerful patient care much more cheaply than if they tried to build everything themselves. WILL: Oh, sweet. Okay, so who is your main audience? Is it the patient, or is it the healthcare provider? CAVAN: Healthie is a B2B company. So we sell basically the software to the digital healthcare organizations that are looking to deliver care, but there's a patient side of the platform. So they're able to onboard their patients. It allows patients to video chat with their provider, message, track goals, view care plans, et cetera. But our customers are the businesses. So before Healthie, people would basically either try to cobble together like eight or nine different solutions to provide the experience they wanted, or they would spend millions and millions of dollars building in-house trying to piece together. But when you look at these different healthcare organizations, 90% of the functionality they're using ends up really being the same. But people were trapped in this build versus buy decision where they were really concerned that they wouldn't be able to have a platform flashy enough for them. But the downside of that was just the cost of building that in-house. So Healthie really changes it from a build versus buy decision to a build and buy. So our customers buy the platform. They are able to launch very quickly. But because we're API-first, they are able to extend the pieces that are most unique to them. WILL: That's really neat. Yeah, one of the most frustrating...

Dr. Stephanie Smith is Clinical Psychologist and Founder of the Finding Center app, the first intuitive eating classes app. Victoria, along with surprise co-host thoughtbot's Director of Product Strategy, Jordyn Bonds talks to Dr. Stephanie about creating the Finding Center app to give people who are struggling with their bodies and their relationship with food a way to follow a plan, understand a path forward, and be able to see themselves getting healthier. Finding Center app (https://www.findingcenterapp.com/) Intuitive Eating by RDN Evelyn Tribole, MS and RDN Elyse Resch, MS (https://www.amazon.com/Intuitive-Eating-4th-Anti-Diet-Revolutionary/dp/1250255198/ref=sr_1_1?adgrpid=1342504264119419&hvadid=83906755364443&hvbmt=be&hvdev=c&hvlocphy=88301&hvnetw=o&hvqmt=e&hvtargid=kwd-83906869439485%3Aloc-190&hydadcr=15521_13519216&keywords=intuitive+eating+book&qid=1677806308&sr=8-1) The Body Is Not an Apology, Second Edition: The Power of Radical Self-Love (https://www.amazon.com/Body-Not-Apology-Second-Self-Love/dp/1523090995/ref=sr_1_1?crid=3PDHVRXXDK93Y&keywords=the+body+is+not+an+apology+book&qid=1677806361&sprefix=the+body+is+not+an+%2Caps%2C159&sr=8-1) Follow Dr. Stephanie Smith on LinkedIn (https://www.linkedin.com/in/stephaniemsmithpsyd/), Instagram (https://www.instagram.com/stephanie_smith_psyd/), or Facebook (https://www.facebook.com/stephaniesmithpsyd/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Dr. Stephanie Smith, Clinical Psychologist and Founder of the Finding Center app, the first intuitive eating classes app. Thank you for joining me. DR. SMITH: Yeah, it's a pleasure to be here. It's nice to see you. VICTORIA: Nice to see you too. And we also have Jordyn, our Director of Product Strategy at thoughtbot. Hi, Jordyn. JORDYN: Hello. VICTORIA: So let's just kick this off. And Dr. Smith, tell me a little bit more about your Finding Center app. DR. SMITH: So I created the Finding Center app really a little bit selfishly because I wanted to create what didn't exist for me 10 or 15 years ago when I was really struggling with food and my body. And I'm very by the book, you know, tell me what to do, and I'll follow that. And there just wasn't something like that at that time of my life. And so I created the Finding Center app to give people who are struggling with their bodies and their relationship with food a way to follow a plan, a way to understand a path forward, and to be able to see themselves getting through this, you know, getting to a healthier tomorrow. And that's what I really wanted for myself, and that's what I hope to build here. VICTORIA: Well, I love that it came out of a personal issue you were having. And what was the gap between that type of content versus what already existed in the market? DR. SMITH: Back at that time, you know, this is probably dating all of us here a little bit. But at that time, [chuckles] apps were a little bit newer; technology was, of course, you know, things are growing so quickly. And there were things like books, so you could read something on your own. Or you might be able to go see a therapist or a counselor, but they may not specialize in this kind of thing. And so there really was sort of this DIY, like piece things together, figure it out, try a book, try a workbook, maybe they'll go together, maybe they won't. Or go see a provider, and they may or may not specialize. But there really wasn't something that was going to be a direct guide for these issues. And certainly, at that time, and still exists today, there's this huge lack of available things that are respectful to body diversity and size diversity. And so,...

Michele Veldsman is Director of Neuroscience R&D at Cambridge Cognition and Founder and CEO of Playroom, an invitation-only secure social network for families. Victoria talks to Michele about the premise of Playroom and its goal of giving parents a network, a safe social community where parents are able to know and easily communicate with people associated with their children and also provide specific options to maintain boundaries when it comes to their privacy and safety, the challenges families face in raising kids and maintaining a career, and new features she wants the app to include, such as finding nearby restrooms while out and about. Playroom (https://www.playroom-app.com/) Follow Playroom on LinkedIn (https://www.linkedin.com/company/playroom-app/) or Twitter (https://twitter.com/playroom_app). Follow Michele Veldsman on LinkedIn (https://www.linkedin.com/in/micheleveldsman/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Michele Veldsman, Director of Neuroscience R&D at Cambridge Cognition and Founder and CEO of playroom, an invitation-only secure social network for your family. Michele, thank you for joining me. MICHELE: Thank you for having me. VICTORIA: Tell me a little bit about your journey. How did all of this get started? MICHELE: I had some kids, and I realized quite quickly that raising children is really difficult. I don't have family close by to support me. They are a couple of hours away. But trying to manage being a professional working in a fairly intense job, looking after my kids, making sure they have everything that they need and that they can socialize, and that I have a support network around me turned out to be really difficult. And so I wanted to find a way to solve that essentially. VICTORIA: Right. So you identified a problem from your own life in trying to manage your career, and you're raising your children without that close, immediate support. MICHELE: Yeah, exactly, yeah. And I realized this is a problem for a lot of people that increasingly, we don't live in these sort of small communities where we're surrounded by friends and family. Increasingly, people are moving to different cities, different countries. And that support network isn't there, but there are still all of the challenges of raising kids and trying to have a career at the same time. VICTORIA: Right. And like we were talking before we recorded, I just got back from visiting my family in Virginia, and I live in California now. So I'm familiar with some of the challenges my brother and sister-in-law are facing with childcare. Can you tell us some of the things that specifically you found really difficult in this situation? MICHELE: A lot of the time in my working life, I found there were loads and loads of tech to kind of try and make things easier to organize things. There's just a lot out there just for my working life but not much to support my family life, of which there are actually many, many more challenges because I'm kind of trying to juggle. I'm making sure that my kids their healthcare is all right, that they're getting their vaccinations on time, that I'm applying to school places on time, that I'm making sure that they're meeting other kids their age, and they're having play dates, and organizing birthday parties, all of those things. And then to try and fit that all into the wider day-to-day life, I found this really difficult. I spoke to other parents, and they also found it really difficult. In fact, I did some research with over 120 parents, and 70% of them found parenting really difficult or extremely difficult. VICTORIA: That's a lot of cognitive load on...

Eric Liaw and Zack Willis are part of IVP, a leading venture firm with a 43-year history of partnering with entrepreneurs who are undaunted on the path to innovation. Will talks to Eric and Zack about what has made IVP so long-lasting in the Venture Capital industry, how they help companies' portfolios, and the accomplishments they are most proud of. Follow Eric on LinkedIn (https://www.linkedin.com/in/ericliaw/) or Twitter (https://twitter.com/eliaw). Follow Zack on LinkedIn (https://www.linkedin.com/in/zwill/) or Twitter (https://twitter.com/zwill). IVP (https://www.ivp.com/) Follow IVP on LinkedIn (https://www.linkedin.com/company/ivpvc/), Twitter (https://twitter.com/ivp), or Facebook (https://www.facebook.com/ivpvc/). Follow Aarish Shah on LinkedIn (https://www.linkedin.com/in/adsinuk/) or Twitter (https://twitter.com/adsinuk). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: WILL: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Will Larry. And with me today is Eric Liaw and Zack Willis, who are part of IVP, a leading venture firm with a 43-year history of partnering with entrepreneurs who are undaunted on the path to innovation. Zack, Eric, thank you for joining me. ERIC: Thanks, Will. It's great to be here, really appreciate it. And I got to say, as the Giant Robot Podcast, as a kid growing up, Transformers were my favorite toys. So this may be the closest I ever get to being a Transformer by being part of Giant Robots, so thank you for the opportunity. [laughter] WILL: Love it. We love robots here, so it's perfect. All right, let's start here. For folks who may not know, tell us about IVP and what's on deck for 2023. ERIC: Well, you gave a great intro, so let me just add to that a little bit. You know, we're really proud of our history and our firm. We've been around since 1980. So we're one of the sort of original Silicon Valley venture firms. But when I speak about the firm in that context, I don't think it does justice to how the firm has expanded over the years and how our investment activity now encompasses not only the Bay Area but major U.S. markets like New York and LA. We have investments in Canada, Australia, and a number in Western and Central Europe as well. And the common theme for us is that we're focused on working with entrepreneurs who, as you pointed out, are undaunted as they innovate and are pursuing dreams to create companies that will become recognizable in households and companies across the world, not just today but tomorrow as well. So that's really what IVP is all about. And it's what we're looking forward to in 2023 despite obviously the fact that the world is a little more challenging these days, a little bit more uncertain in, particular in the venture category. But we're really excited about the things that we're working on. We invested a lot in our team over a number of years. And, believe it or not, despite what you might read in headlines around venture activity, we are very much open for business in 2023 because we think that great entrepreneurs and great ideas come together at all times, regardless of whether the stock market is up or down. And our job is to find them, work with them, and become partners for three, four, or five, six, seven years, sometimes longer than that. So really, there's no bad time to start a company and get to know venture investors like us. WILL: Yeah, definitely. Your company has been around for 43 years. Can you kind of tell me what has made you last that long, for 43 years? That's a long time to be in the venture capitalist world, especially before it was popular and fun. ERIC: You know, it's a great question. I've been at the firm for 11 years now. So a lot of the credit goes to people that...our...

Aarish Shah is the Founder of EmergeOne and Projected.ai and host of Off Balance and Nothing Ventured Podcast. Will talks to Aarish about having the venture capitalist money idea and having that "aha!" moment that it could work, what drives him and having a purpose of helping others, and using his podcast to teach lessons that he's learned along the way. EmergeOne (http://emergeone.co.uk/) Projected.ai (https://projected.ai/) Off Balance and Nothing Ventured Podcast (https://nothingventured.tech/off-balance) Follow EmergeOne on LinkedIn (https://www.linkedin.com/company/emergeone/), Facebook (https://www.facebook.com/EmergeOneUK/), YouTube (https://www.youtube.com/channel/UCfrtssmo3LELM6QDFOkU1Ug/featured), or Twitter (https://twitter.com/emergeone_uk). Follow Aarish Shah on LinkedIn (https://www.linkedin.com/in/adsinuk/) or Twitter (https://twitter.com/adsinuk). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: WILL: This is The Giant Robots Smashing Into Other Giant Robots podcast, where we explore the design, development, and business of great products. I'm your host, Will Larry. And with me today is Aarish Shah, Founder of EmergeOne and Projected.ai and host of Off Balance and Nothing Ventured Podcast. Aarish, thank you for joining me. AARISH: It's great to be here, Will. Really happy to be talking to you today. WILL: Yeah, I'm excited. I can't wait to dive in and learn more about you. Tell me about your journey, how it all started. AARISH: Wow, it's a bit of a long run. I'll try and condense it. But I am 44 years old at the moment. About 20 years ago, I came out of uni with a degree in languages which I found was sort of useful but not essential. So I ended up for a few years doing kind of the normal corporate thing. I worked with PriceWaterhouseCoopers, Nortel Networks, and then Deutsche Bank. And I qualified as an accountant along the way, so I'm effectively what you guys would consider a CPA over in the U.S. I then kind of up sticks, and I spent the next ten years of my life running a group of manufacturing and trading businesses alongside a property portfolio out in Papua New Guinea, which is a very, very interesting place to be, definitely one of the hardest environments to be building and running businesses for many reasons. I've had everything from people coming into one of my offices with guns. I had one of my factories burned to the ground and everything in between. So really, really great learning experience and certainly amazing to learn about physical products, you know, the manufacturing and distribution and sales and so on of actual physical products. And then, in 2015, I came back to the UK. I didn't really know what I wanted to do. And so I had a bunch of coffees with people and ended up as founding CFO in an EdTech venture, which was a joint venture between Eton College, which is one of the premier schools here in the UK where famously all of our Prime Ministers seem to come from, and Founders Factory which is an accelerator that was founded by Brent Hoberman of lastminute.com fame. So that was really exciting. I was straight off the boat from Papua New Guinea, sitting 10 feet away from Brent Hoberman, learning everything that there was to learn about the tech sector here in the UK and beyond. And had a really great couple of years working in that business and learning really everything there was to know about the VCA ecosystem, the early stage ecosystem, how to build products, how to finance them, how to sell into new territories (We were operating in China at the time.) and all sorts of other things. And then, in 2017, I decided it was time to move on. And I became what you guys would probably call a fractional CFO. So I worked across C through Series C businesses, everything from EdTech to FinTech, D2C, B2B marketplaces, beauty tech, you name it, kind...

Nadia Odunayo is the Founder and CEO of The StoryGraph, a new website and app for avid book readers because life's too short for a book you're not in the mood for. The StoryGraph helps you track your reading and choose your next book based on your mood, favorite topics, and themes. Victoria talks to Nadia about coming up with a product based on the concept of mood, what you're in the mood for to read, i.e., this book made me feel this way. How do I find a book that makes me feel similar? They also talk about keeping yourself open to feedback, the ability to flow and change direction, and developing a reviewing system that keeps biases in check. StoryGraph (https://thestorygraph.com/) Follow StoryGraph on LinkedIn (https://www.linkedin.com/company/the-storygraph-limited/), Instagram (https://www.instagram.com/the.storygraph/), or Twitter (https://twitter.com/thestorygraph). Follow Nadia Odunayo on LinkedIn (https://www.linkedin.com/in/nodunayo/) or Twitter (https://twitter.com/nodunayo). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is The Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Nadia Odunayo, Founder and CEO of StoryGraph, a new website and app for avid book readers because life's too short for a book you're not in the mood for. StoryGraph helps you track your reading and choose your next book based on your mood and your favorite topics and themes. Nadia, thank you for joining me. NADIA: Thank you for having me. VICTORIA: And you are a repeat guest at Giant Robots. But for those who missed that episode, tell me a little bit about your journey. And how did this all get started? NADIA: Okay. Yeah, so that first time was in 2015, and that was not too long after I had just got into tech. I did a bootcamp in London in 2014, Makers Academy, and that's where I learned to code. My degree was in philosophy, politics, and economics, so rather different. I worked at Pivotal for about a year and a half after I graduated from Makers Academy. And during my time at Pivotal, I got into conference speaking, and my first talk was around game theory. So I took my favorite topic in economics, game theory, and I combined that with distributed systems because that's what I was working on at the time in Pivotal on their Cloud Foundry PaaS. I think I gave it at RailsConf, and I think someone there recommended me to Giant Robots. And so Ben Orenstein interviewed me, and it was all about different types of conference talks and that kind of thing. So after Pivotal, I left and started a hybrid kind of consultancy/product company with a colleague, did that for about a year, left that, worked for about a year with my friend, Saron Yitbarek, on her company CodeNewbie. And then, when that partnership ended, I essentially had five years of runway from money that I got from the company that I started after Pivotal because we did some consulting with a bank. I'd always been entrepreneurial. I'd been doing various entrepreneurial things since secondary school, actually, high school. It was time for me to just have time on my side projects. And so I started hacking away on one of my side projects at the beginning of 2019 in January, and I haven't stopped since. That's what the StoryGraph has developed into. VICTORIA: Wonderful. And yes, I saw that the very early stages of StoryGraph started as a creative writing e-publication. Is that right? NADIA: So what happened was when I was at university, I started a creative writing e-publication, came up with the name The StoryGraph. Because we had won or we were going for some grant funding or something like that, I set up a corporate entity. And when I stopped working on that e-publication, I remember my mom...

Dr. Aadeel Akhtar is the Founder and CEO of PSYONIC, a company whose mission is to develop advanced prostheses that are affordable for everyone. Victoria talks to Dr. Akhtar about the gaps in the market he saw in current prosthetic ability, advancements PSYONIC has been able to make since commercialization, and essential principles and values that were important to him when building out the PSYONIC team. PSYONIC (https://www.psyonic.io/) Follow PSYONIC on LinkedIn (https://www.linkedin.com/company/psyonicinc/) or Twitter (https://twitter.com/PSYONICinc). Follow Dr. Aadeel Akhtar on LinkedIn (https://www.linkedin.com/in/aadeelakhtar/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is The Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host Victoria Guido. And with me today is Dr. Aadeel Akhtar, Founder and CEO of PSYONIC, a company whose mission is to develop advanced prostheses that are affordable for everyone. Aadeel, thank you for joining me. DR. AADEEL: Thank you for having me, Victoria. This is fun. VICTORIA: Yes, I'm excited to meet you. So I actually ran into you earlier this week at a San Diego tech meetup. And I'm curious just to hear more about your company PSYONIC. DR. AADEEL: So, as you mentioned, we develop advanced bionic limbs that are affordable and accessible. And this is actually something I've wanted to do my whole life ever since I was seven years old. My parents are from Pakistan. I was born in the Chicago suburbs. But I was visiting, and that was the first time I met someone missing a limb; and she was my age missing her right leg, using a tree branch as a crutch, living in poverty. And that's kind of what inspired me to go into this field. VICTORIA: Wonderful. And maybe you can start with what gaps in the market did you see in current prosthetic ability? DR. AADEEL: When we first started making these prosthetic devices, we were 3D printing them. And we thought that the biggest issue with prosthetic devices was that they were way too expensive and saw that with 3D printing, we'd be able to reduce the prices on them. And that's true; it was actually one of the biggest issues, but it wasn't the biggest issue. After talking with hundreds of patients and clinicians, the number one thing that we found that patients and clinicians would raise issue with was that their super expensive bionic hands were breaking all the time. And these were made with injection molded plastics and custom-machined steel. And they weren't doing anything crazy with it. They would accidentally hit the hand against the side of a table, but because they were made out of rigid components, they would end up snapping up those joints. And a natural hand, for example, if you bang a natural hand against a table or a rigid object, then it flexes out of the way. It has compliance in it, and that's why it's able to survive those types of hits and impacts a little bit more. It forced us to think outside the box of how can we still leverage the low-cost manufacturing of 3D printing but make this hand more robust than anything out there? And that's when I started looking into soft robotics. And with soft robotics, instead of making rigid links in your robot, so instead of having rigid joints and components, you'd use soft materials like silicone that are more akin to your skin and your own biological tissues that are more flexible and compliant. So we started making the fingers out of rubber and silicone. And now we've been able to do things like punch through flaming boards, and I dropped it from the roof of my house 30 feet up in the air, and it survived. We put it in a dryer for 10 minutes, and it survived tumbling around in a dryer. I've arm wrestled against the para-triathlete national...

Irfan Alam is the CEO of Frontrow Health, a startup with a mission to finally put Americans in the front row of their own healthcare. Will and Victoria talk to Irfan about his background in business strategy and development for healthcare companies, how he went about searching for and building the perfect team, and how he started the culture of Frontrow Health on a level where there is balance and people want to join because it has a good culture. Frontrow Health (https://thefrontrowhealth.com/) Follow Frontrow Health LinkedIn (https://www.linkedin.com/company/frontrowhealth/). Follow Irfan Alam on LinkedIn (https://www.linkedin.com/in/irfanalam12/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: WILL: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Will Larry. VICTORIA: And I'm your other host, Victoria Guido. And with us today is Irfan Alam, Founder, and CEO at Frontrow Health, a startup with a mission to finally put Americans in the front row of their own healthcare. WILL: Hi, Irfan. Thank you for joining us. IRFAN: Thanks for having me; super excited to chat more about the whole process of building and launching Frontrow Health. VICTORIA: Yes, we're super excited. Of course, I know you as a client of thoughtbot, and I'm excited to hear your story. And you have this background in business strategy and development for healthcare companies. But what led you to decide to start your own platform? IRFAN: I think it was a combination of two things; one was a lived experience being inspired by the power of entrepreneurship with my family and then working at Everlywell. And then two, it was discovering and being reminded of a critical problem that I saw in the industry that I then became excited about solving. So growing up, I was raised by my two parents and my grandparents. My grandfather was an entrepreneur himself and also an immigrant and kind of brought our whole legacy of my family into the U.S. from Southeast Asia. He has always motivated me to take risks and to build something great for the world, and that's what he's always wanted for me. And so I joined Everlywell, a small digital health startup, back in 2019 because I was excited to get my feet wet in the world of startups. It was just within a number of months after that I had joined where COVID-19 hit, and Everlywell, a home lab testing company based out of Austin, got swept up into the storm of COVID and, in a lot of ways, threw ourselves into the center of the storm when we ended up launching the first home COVID-19 test. And it was that summer of 2020 when I probably had the most profound personal and professional growing experience of my life, just trying to handle this chaos and confusing world that we were all living in. But then also simultaneously watching how a small team could make an outsized impact in the world during a time of need. And that really led me to want to pursue my own startup ambitions. So I started thinking about business school. The founder and CEO, Julia Cheek, went to Harvard Business School in 2009 and publicly talks about it being sort of this magical moment in time where people were flooding in from the downturn economy, excited about solving new problems. And her class of graduates is sort of like a famous class of entrepreneurs. And so I brought it up with her, and she was super supportive. And I went through the process and got super lucky. And I decided to take the summer off in 2021 before coming to HBS and moving back to Boston. And it was during that summer where I started thinking about the problems that companies like Everlywell and direct-to-consumer health brands faced that I realized was not just at the fault of their own but because the industry didn't have the...

Kasha Stewart is the Director of Growth Engagement at Adobe Express. Victoria talks to Kasha about finding advocates that encourage her to chase problems, getting more women into product development and why it's essential to bring different perspectives into this area, and ways to bring connection between the end users and customers, engineering teams, and the rest of the organization to the business. Adobe Express (https://www.adobe.com/express/) Follow Adobe LinkedIn (https://www.linkedin.com/company/adobe/) or Twitter (https://twitter.com/AdobeExpress). Follow Kasha Stewart on LinkedIn (https://www.linkedin.com/in/kashastewart/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido and with us today is Kasha Stewart, Director of Growth Engagement at Adobe Express. Kasha, thank you for joining us. KASHA: Well, thank you for having me. VICTORIA: Well, I thought I'd start off by asking you to tell me a little bit more about your background and how you found your way to product from starting out in film and video production. KASHA: I originally started...I have a fine arts background and did a lot of digital story narrative, post-production. Back in the day (I'm going to date myself.), you had to do...it was a very manual process of chroma keying and removing backgrounds, or refining someone's skin, or some type of background. That was where I kind of...it was my bread and butter. I really loved it. It was creative. Then in 2008, 2009, the housing market crashed, and the recession happened. And I thought, you know, I'm not a homeowner. What does it have to do with me? I'm taking these freelance jobs. I had just finished my grad program. And then all the jobs kind of disappeared. And I was thinking; here I was; I had gone to grad school. I had a really specific skill set. And then everything just poofed overnight, disappeared. And I thought, okay, well, what's more stable? Like, what could I do to secure a little bit more stability in my job, career? So I started applying for jobs in all these very different tech, like, they wanted people to be what we used to call a preditor, like, a producer and editor, someone that knew how to do this but also knew how to like FTP massive asset files and also knew how to flag something for when things were going wrong. And so I thought, okay, well, let me just apply for one of these. I have some of the skills. I tick the box on some of the requirements. And there was a job...it was actually on Craigslist. I actually didn't even know if it was a real job or if it was a scam situation, but I applied. It had a very unusual title; I think it was content distribution editor. And I thought, okay, well, this is interesting. And it was for abc.com. And this is about 2010. I applied. They called me. I thought, okay, why is ABC on Craigslist? But never mind, it was a legitimate job. And I got into what we call content distribution, so understanding content management systems. And I would be the last person that would actually process the content that would then be delivered to Hulu platforms, abc.com, many different affiliates. There were also Verizon mobile deals at this time, where the cell phone carriers had their own television networks that they tried to stand up. In that process, I started to really learn about licensing, how content is distributed, meta-tagging, and then also the architecture of a CMS. And I just for the life of me couldn't understand why this was built this way. It was a very cumbersome tool. And like clockwork, around 11:00 p.m. at night, it would crash. And if you hadn't saved your metadata on a notepad or in a spreadsheet, you're basically starting...

Lauren Makler is Co-Founder, and CEO of Cofertility, a human-first fertility ecosystem rewriting the egg freezing and egg donation experience. Victoria talks to Lauren about tackling the access issues around egg freezing and donation and hoping to bring down the cost, leaving a company like Uber and starting her own business, and figuring out a go-to-market approach and what that strategy should look like. Cofertility (https://www.cofertility.com/) Follow Cofertility on LinkedIn (https://www.linkedin.com/company/cofertility/) or Twitter (https://twitter.com/cofertility). Follow Lauren Makler on LinkedIn (https://www.linkedin.com/in/laurenmakler/), Instagram (https://www.instagram.com/laurenmakler/), or Twitter (https://twitter.com/laurenmakler). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is The Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Lauren Makler, Co-Founder, and CEO of Cofertility, a human-first fertility ecosystem rewriting the egg freezing and egg donation experience. Lauren, thank you for joining me. LAUREN: Thanks for having me. I'm so excited for this. VICTORIA: Me too. I want to hear all about Cofertility. Can you tell me a little bit more about the platform that you built? LAUREN: Absolutely. Cofertility is really like you said; we're a fertility ecosystem. And at our core, we're enabling women to freeze their eggs for free when they donate half of the eggs retrieved to a family that can't otherwise conceive, providing support and education for everyone involved along the way. You know, we're serving two very different audiences. One side of our business, our Freeze by Co, is targeted at women between the ages of 21 and 40 who might be interested in preserving their fertility. We know that really the best time to freeze your eggs, unfortunately, is when you can least afford it. And so we've really taken on this access issue and hoping to bring down the cost on that front. And then our Family by Co business is for intended parents who need the help of an egg donor to have a child, so that could be anyone from people who struggle with infertility, or gay dads, cancer survivors, et cetera. There are a lot of people that really rely on third-party reproduction to have a family, and we think it's time to really move that industry forward, and we're doing that in a lot of ways. So that's at a high level; happy to dig in more on any part of that. But we launched in October, and things have been going well ever since. VICTORIA: Wonderful. Yeah, I want to ask you more about...you mentioned the problem that you identified with when people who are most ready to freeze their eggs probably can't afford it. [laughs] But how did you really identify that problem and think I should start a company around this? LAUREN: Yeah, so it's a two-part problem. I think we see a big problem on the egg-freezing side, which is truly cost. I think we know that women are starting families later than ever. For the first time in U.S. history, the average age of women giving birth now is 30, which is the highest on record. And the experimental label from egg freezing was removed in 2012, and so it's become much more mainstream for women to do it. However, the cost to do it in the U.S. is between; I want to say, $12,000-20,000 to do it, plus yearly storage fees. And there are some women who have access to doing it through their large employer, but for the majority of people, that's just not the case. And so, for women who are really trying to prioritize their career or their education or maybe haven't found a partner yet, egg freezing can be a great option. And certainly, it's not an insurance policy by any means, and it's not a guarantee. But...

Shaila Sahai is the Founder of We Take Part, an investment crowdfunding platform that connects eco-conscious investors and green tech entrepreneurs throughout Europe, including European overseas territories. Victoria talks to Shaila about focusing on clean tech and climate tech solutions exclusively, goals of contributing to the acceleration of the process of decarbonization, and how the idea of a crowd-investing platform that targets only green tech is welcome from the fintech ecosystem and potential investors. Follow We Take Part on LinkedIn (https://www.linkedin.com/company/wetakepart/). Follow Shaila Sahai on LinkedIn (https://www.linkedin.com/in/shailasahai/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. And with me today is Shaila Sahai, Founder of We Take Part, an investment crowdfunding platform that connects eco-conscious investors and green tech entrepreneurs throughout Europe, including European overseas territories. Shaila, thank you for joining me. SHAILA: Thank you for having me. VICTORIA: So, can you start off just telling me a little bit more about We Take Part? SHAILA: We Take part is a crowdinvesting platform based in France. We will be connecting eco-conscious investors, who could be individuals but also institutions, with startups from the green tech ecosystem in France and in Europe. We're going to use projects such as equities. It could be also bonds, green bonds. So basically, it will be investing in a company in exchange of shares in those startups. VICTORIA: Great. And you have a background in financial services. What led you to get the idea to start this platform? SHAILA: Yes. So I come from the financial services world professionally, so I worked in equity services. So basically, my job was to make sure that trades were correctly made and settled in the stock exchange markets. Then I also went to work in the financial management corporate side in banking. I had, after some years, a global vision of finance management that led me to after some time, I quit my job and started working for myself as a financial management consultant. So basically, it was financial consulting. And after some time, I specialized in working with small companies and startups, helping them in financial optimization and also in financial development strategies. And I wanted to do more for those companies after some time, so more than consulting and helping them internally. I wanted to develop tools for them to find more financing solutions than just going to a bank asking for a loan, for example. Most of the time, I could see them feeling blocked when they could not, for example, get a loan from the bank. That led me to develop a crowdfunding solution for them to help them. Also, the fact that we chose to target only green tech startups comes from a personal conviction of mine that we should really focus on and prioritize climate change solutions right now. And we should, as a society but also in the economy, focus on sustainable solutions to help and contribute actively to the decarbonization of the economy in general. VICTORIA: That makes a lot of sense. And can you give me an example of a type of green tech that is being crowdfunded, or you want to be crowdfunded on this platform fund? SHAILA: We want to focus on clean tech and climate tech solutions exclusively. A lot of competitors and investors right now focus on renewable energy, and, of course, this is a very important problem. We want to give access to other startups that develop solutions to clean, for example, the atmosphere or oceans and also the earth for agriculture matters. We want to give them access to investments too. Also, to...