Masters of Scale

Dungeons & Dragons, the tabletop role-playing game, turns 50 this year. As a lifelong lover of the game, host Reid Hoffman asked fellow D&D player and Hasbro CEO Chris Cocks to join him for a conversation about the entrepreneurial lessons they each learned from the game, how Hasbro is scaling the legacy brand to new heights, and the ways technology is unlocking new levels of creative and business opportunities. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We’ve rounded up the most definitive business lessons of 2024, as heard on Rapid Response. Drawn from standout guests like will.i.am, Airbnb’s Brian Chesky, Salesforce’s Marc Benioff, and more, these moments not only offer takeaways from tech to entertainment, they provide a roadmap for challenges ahead in 2025. Our curated collection of insights in leadership and creative problem-solving is drawn from a half-dozen of our favorite conversations, with lasting lessons to navigate uncertainty and drive success. Watch the interviews featured in today's episode: Will.i.amo: https://www.youtube.com/watch?v=y7XBPgrfiDo Dara Treseder: https://www.youtube.com/watch?v=3bazq03QNkQ Janice Min: https://www.youtube.com/watch?v=PwK3FkAufU8 Marc Benioff: https://www.youtube.com/watch?v=5CgjKMRMURc Joanna Strober: https://www.youtube.com/watch?v=AXEHeCPuBI8 Brian Chesky: https://www.youtube.com/watch?v=fvhh4U2_EFE Visit the Rapid Response website here: https://www.rapidresponseshow.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As the founder and CEO of the Future Today Institute, Amy Webb helps global companies and governments see what comes next. She’s an expert in strategic forecasting, NYU business school professor, and popular author and speaker on tech and trends. She sat down with host Jeff Berman to share her insights on how every business can better prepare for the future. Check out Amy Webb's latest tech trends report to go deeper on the topics discussed in this episode. Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe Read a transcript of this episode: https://mastersofscale.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Millions of users have joined social media platform Bluesky in recent weeks, as an alternative to Elon Musk's X. It’s sparking new opportunities and challenges for Bluesky's tiny 20-person team, and COO Rose Wang joins Rapid Response to discuss a major shift underway in social media. As dissatisfaction with the big platforms grows, she explains why the open network of Bluesky isn't just X by another name, nor a liberal refuge, but instead part of a new decentralized social web that prioritizes closer personal connections, data privacy, and democratization. For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Lauren Wang, founder of The Flex Company, is transforming the menstrual product industry with bold innovations and a tendency to break taboos. Driven by her own health needs and a staggering lack of progress in menstrual care, she spent years developing Flex Co’s unique menstrual disc and menstrual cups. She shares challenges, including scaling an unknown product via traditional retail outlets, and the leap to embrace authentic marketing as a means to build community. It’s often taken relentless focus on her mission for Lauren to overcome the obstacles and biases on her path to 30,000 stores, and growing. Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe Read a transcript of this episode: https://mastersofscale.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With the help of co-founder Mark Cuban, Cost Plus Drugs CEO Alex Oshmyansky is radically re-engineering the pharma marketplace and dramatically cutting the price for many prescription drugs. Oshmyansky joins Rapid Response host Bob Safian to share his amazing journey — from struggling as an immigrant in primary school to starting college at age 13, how medical practice led to entrepreneurship, plus reimagining his original plan on advice from the legendary incubator Y Combinator. Oshmyansky explains how CostPlusDrugs stumbled into success, turning adversaries into allies and harnessing patience as a superpower. For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Danny Meyer is best known as the founder of Shake Shack and the legendary restaurants of his Union Square Hospitality Group in New York City. He joined host Jeff Berman on stage recently for the first Masters of Scale Live, presented by Capital One Business. Later in the conversation, Danny's daughter, Hallie Meyer, joined them on stage. Hallie is busy scaling her own food venture, the gourmet NYC ice cream shop Caffè Panna. The Meyers offer invaluable insights on how to scale great experiences for customers and teams. Find out how to attend upcoming live Masters of Scale events at mastersofscale.com/live Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apple defies gravity, and AI is Divine. That’s how Guy Kawasaki, who worked closely with Steve Jobs and is now chief evangelist at Canva and host of the podcast Remarkable People, describes the state of tech now. Guy argues that Jobs would thrive in today’s business climate, muses about Tim Cook’s limitations, and explains what he means when he says “AI is God.” Plus unconventional advice about what it means to be remarkable in modern life, and why entrepreneurship is like surfing in the ocean. For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Award-winning actress and founder of Pattern Beauty Tracee Ellis Ross didn’t see Black beauty being represented well in the market – so she built a company from scratch to fix that. In this episode, she shares entrepreneurial lessons with her longtime friend Samira Nasr, who is editor-in-chief of Harper’s Bazaar. Their conversation was recorded live on stage at the 2024 Masters of Scale Summit. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rapper and musician Iggy Azalea wants you to know that her crypto token $MOTHER isn’t just another ‘pump and dump’ celebrity crypto play. She believes in the future of cryptocurrency and the potential for fostering a new engaged community of followers — or ‘stans’ as she calls them. Azalea sits down with Rapid Response host Bob Safian to reveal why she retired from music and made the pivot into cryptocurrency, as well as founding an online gifting platform and telecommunication company. For any business looking to strengthen their brand around human connection, Iggy shares valuable advice for taking advantage of this digital age. For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Reid and Aria sat down with Bill Gates to discuss his main areas of focus: climate change, energy, global health, and education—and how AI will help transform each of them. Taking a bird’s-eye view of society’s challenges, it’s easy to give in to pessimism. But as one of the most influential people in the world, Bill Gates has a unique perspective on how far humanity has come and what our potential—and timelines—for meaningful change really look like. He gets granular on everything from cows (5% of global emissions) to disease reduction and eradication (Guinea worm disease). At each turn, he has data at his fingertips to ground his beliefs. So, what current set of innovations is Bill most excited about? And what is realistically on the horizon for AI, climate change, energy, global health, and education? For more info on the podcast and transcripts of all the episodes, visit https://www.possible.fm/podcast/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Octopus Energy is now the UK's top electricity supplier, and is growing its footprint in the US. CEO and founder Greg Jackson joins host Jeff Berman to discuss how Octopus is disrupting a global industry with green energy. From helping customers game out savings to building AI-powered software tools, his approach to innovation is multifaceted – and fascinating. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How do you cultivate loyalty, from investors to team members and, of course, customers? Business leaders have long debated this. Host Bob Safian invites two guests to weigh in with their secrets to brand and company loyalty. Chewy CEO Sumit Singh has built his pet-centric business around customer service and care. And seasoned CEO Sarah Robb O’Hagan has led at Exos, Equinox, Nike, and more – all brands with deep reliance on genuine connections. Hear their conversation recorded live at the 2024 Masters of Scale Summit in San Francisco. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Following Donald Trump’s victory in this week’s US presidential election, Reid Hoffman (a major donor to Vice President Harris’ campaign) is figuring out where business, tech, and his own energy go from here. Hoffman joins Rapid Response host Bob Safian to share his reaction to the election and what the outcome means for Silicon Valley, the overall economy, and more. Despite being a vocal critic of Trump, Hoffman is committed to driving US prosperity over the next four years, assuring “we’re all in this boat together”. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this special 2-for-1 episode, we offer two segments of rapid-fire fun from the 2024 Masters of Scale Summit. First, Slutty Vegan’s Pinky Cole joins Rapid Response host Bob Safian for a gamified session on capturing consumer attention that delivers lessons on the power of joy, building celebrity, and competing with stalwarts like McDonald’s. Then, ocean storyteller and entrepreneur Philippe Cousteau Jr. has 10 minutes to convince Safian (as a faux VC) to invest in our oceans — encouraging that the future of humanity lies not in the stars, but much closer to home. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Former President Bill Clinton joined host Reid Hoffman on stage at the 2024 Masters of Scale Summit on October 24 to offer insights on what’s at stake in this election, and what could come next. Their full, unedited stage conversation is presented in this episode. Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Artificial intelligence is a “new digital species,” says Mustafa Suleyman, Microsoft AI’s CEO. For this episode, Mustafa joined Reid Hoffman on stage at the October 2024 Masters of Scale Summit. They discuss the risks and rewards of AI, and Mustafa explains why AI will change our experience of memory. Plus, why he thinks now is a great time to found and scale companies. Synthetic voiceover of Reid Hoffman used in this episode was produced by Respeecher with full consent and permission. Read Mustafa’s book: The Coming Wave: Technology, Power, and the 21st Century’s Greatest Dilemma Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As conflict in the Middle East continues to escalate, Rapid Response host Bob Safian led a discussion live on stage at the Masters of Scale Summit between two experienced leaders with close knowledge of the region. World Central Kitchen’s CEO Erin Gore has been providing food relief in Gaza and beyond, and Daniel Lubetzky leads the Builders Movement, an organization committed to overcoming extremist thinking and division around the world. (He’s also the founder of Kind Snacks.) Both share how their organizations are protecting people in harm’s way, and finding ways to stay motivated in an increasingly volatile climate. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Shan-Lyn Ma, co-founder and co-CEO of Zola, joins host Jeff Berman to share how intrapreneurship prepared her to build a business that’s transformed the wedding industry with online tools. From weathering the Covid pandemic to scaling a better experience for millions of couples, including a focus on underserved markets, Shan’s resilience and leadership have fueled Zola’s remarkable growth to a $600 million valuation, with more plans ahead. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Leonardo da Vinci is a thoroughly modern figure, even if he lived hundreds of years ago. So says Ken Burns, the legendary documentary filmmaker on topics from the Civil War to Muhammad Ali. Burns joins Rapid Response to talk about his new, upcoming project on da Vinci and what leaders in 2024 can learn from his interdisciplinary approach. Burns also opens up about the challenges of creative integrity in a world influenced by AI, the advantages of avoiding shortcuts, and how studying history reveals key lessons for tackling modern problems. Subscribe to the Rapid Response podcast feed: https://listen.rapidresponseshow.com/Subscribe For more info, visit: www.rapidresponseshow.com Watch this episode on YouTube: https://www.youtube.com/watch?v=9puG9A0YpHs See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.