#QualityMatters

Join Darci aka Boss Lady and Kyle for the 100th episode of the #QualityMatters​ podcast. In typical "Boss Lady" fashion Darci has selected the topic to be education from a case study "Oklahoma School District Goes Over the Top". An old saying goes hard times create strong people, strong people create good times, good times create weak people and weak people create hard times. How do we break the cycle an stay on top? Well the Jenks Public Schools in Oklahoma was already doing all the...

Just as the episode title says, random conversations and requirements that quality managers have to deal with and find solutions for! Melissa Basnight | Quality System Manager for Tietronix Medicalhttps://www.linkedin.com/in/melissabasnight/ Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance |QMS Bootcamp Sponsor a future #QualityMatters podcast

We finally got Jeff on our podcast, the man behind the ethical shop. It wasn’t a surprise to hear him say things about putting processes and procedures in place. He has a robust history of improving businesses in different industries, so it made sense when he opened his shop to improve the automotive repair industry. Here’s the background. I’m not selling his shop; I’m telling you what he does to be successful. Last year, starting in February, both of our cars took turns for almost the whole...

Depending on the industry and standard you are working with, the question will arise are they CAR's, CAPA's, PA… "Corrective & Preventative Actions" with Melisa Basnight. API Q1 references Preventative Actions as a separate report, ISO 9001:2008 references Corrective Actions by name but in ISO 9001:2015 the term doesn't appear at all and is only inferred. In the medical device world they are almost exclusively CAPA for ISO 13485. What is a Quality Manager to do? Join us as we discuss these...

Opportunities such as these only come around every few decades. There is hope for rebuilding, recovering, and thriving in the new economy for those ready to embrace change, live their vision, and respond to changes with a culture built around quality. We believe that 2021 is the year that small business can and aught to shine. #QualityMatters presents our first live event, to be live streamed as well. Join us for an early lunch at Fogo de Chao March 2nd. Our panel of experts will be...

This week we are exploring the ides of Six Sigma a bit further, and looking at capability analysis through the lens of a baseball. The math and statistical analysis behind the game of baseball is astounding, but can provide an excellent point of view to understand our modern manufacturing limits and controls better. Don't forget we are hosting our first public #QualityMatters event next Tuesday March 2nd!. Be certain to purchase your ticket on event bright ASAP. Our panel will be discussing...

So, what the heck is Lean Six Sigma, how is it different from ISO 9001, is one better than the other, who should use one vs the other??? Well, we explain it all for you today! Maybe not, but we take our best attempt to understand these two very different models. If you are looking to attend our first public #QualityMatters event, then be certain to purchase your ticket on event bright ASAP. Our panel will be discussing Quality Management for Small Business Successes in the New Economy at...

This week Melissa Basnight, Quality Manager at Tietronix Medical. You may recognize Melissa from a previous episode a year ago, Coffee Pot Process Mapping. Today with Melissa we discuss Documented Information Development. Documented Information and the process for writing process procedures, specifications, and other required documented information cannot be underestimated. Join us as we discuss how to get started, what steps involved, and the value added to your team. Find Melissa on...

We are very excited to have a special guest on the podcast this week, Major Andrew Freeman. Andrew is a Major in the US Army, having served overseas in Afghanistan and today serves to train our brave men and women to serve overseas and domestically. Andrew and Kyle grew up together having been friends since early elementary. Andrew brings great insight into the requirements for not only a successful but large scale diverse and dynamic training program. We hope you enjoy. Learn more about...

FRACTIONAL QUALITY MANAGEMENT Supporting small and medium sized business for all your quality management needs. https://texasqualitymanager.com/ Can't Spare Current Staff Hiring new employees in unstable markets creates risk and can divert management's focus from core business operations. By working with Texas Quality Assurance, you get a high impact an experienced team of Quality Managers without endangering current business practices. Immediate Impact New hires require time to learn the...

Rachel Bays and the team at Illuminate Video are working hard to build a new more modern world of Safety Videos. We have all been forced to sit through hour after hour of horribly mind numbing, unrealistic, cheesy safety videos. Join us as we explore more about the world of Safety Videos and Safety Training in the new more modern and digital age! https://illuminatevideo.com/ SMALL BUSINESS, BIG IDEASIlluminate is a 100% women-owned small business based in Houston, Texas. Since 2015, we’ve...

Mark Coldiron - Corporate Quality Director. Mark shares his stories of working up the ladder, literally and figurately to achieve success in Quality Management.https://www.linkedin.com/in/mark-c-06482922/ Mark has thirty years experience in the design, erection and installation of piping and piping systems in paper mills, refineries and power plants. This includes experience from craft level through Project Manager, as well as QA/QC and QA/QC Management to the Corporate level. He has also...

Explaining a Quality Management System-what it is, what it does, how it changes-seems to be a daunting task. In this episode, we use something fun to explain a lot of the terms that go along with a QMS. Every year for Christmas, our family does what we call Jingle Bags. We fill a bag with treats and goodies and drive a planned route. One of the kids gets out, sneaks to the door, leaves the bag, knocks loudly and runs back to the car. Basically, we have a fun excuse to play ding dong ditch....

Injection molding is just what it sounds, using a mold, injecting it with melted material and hardening that material to create the desired product. It’s not as simple as it sounds, though. Everything that goes into injection molding must be a quality product to produce tight tolerances. In this episode, Adam describes to what tolerances he is creating parts as a supplier to OEM’s (Original Equipment Manufacturers). The molds sometimes must be prepped with a coating in order to preserve the...

During difficult financial times, either from the economy at large or individually within a single organization, Quality Management System “QMS” programs are often some of the first to be cut in cost savings efforts, and are impacted by cost reductions elsewhere in the organization. The growing digital work environment is providing many opportunities for new methods of managing and maintaining a QMS. The QMS provides the foundation for often required (either by customer or legally enforced)...

Quality 4.0, "BOK" Body of Knowledge, jargon and Quality Management lingo... So many terms, so difficult to communicate why Quality Matters. Its so important to understand we are marketing Quality Management principles to our team, our customers and our leaders. If it is not understood its not going to be implemented. Small Businesses are often excluded from the conversations, and lets face it most business in America are small business. Lets make Quality "Small Biz Friendly". Quality...

Originally the "Five Keys to a Successful Implementation" centered on implementing a software solution. But as we continued to dig deep into this idea, it soon became evident that these Keys apply to any aspect of your business be is software, management and/or personnel change, new process, new product lines or a new management system, you name it! We hope you enjoy this next episode on the Quality Matters Methodology. Ensure your support teams are part of the processCommunicate Communicate...

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. This week we cover Customer focus, Leadership & Engagement of People. The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement of peopleQMP 4 – Process approachQMP 5 – ImprovementQMP 6 – Evidence-based decision makingQMP 7 – Relationship...

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. Engagement of People and of course the Process Approach! The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement of peopleQMP 4 – Process approachQMP 5 – ImprovementQMP 6 – Evidence-based decision makingQMP 7 – Relationship management Join us...

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. This week we cover Customer focus, Leadership & Engagement of People. The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement of peopleQMP 4 – Process approachQMP 5 – ImprovementQMP 6 – Evidence-based decision makingQMP 7 – Relationship...