The CX Pod
Technology Podcasts
"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.
Location:
United States
Description:
"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.
Twitter:
@1to1media
Language:
English
Contact:
2039892193
Website:
http://www.1to1media.com/
Email:
socialadmin@1to1.com
Expand your circle of wisdom to elevate leadership potential
Duración:00:33:58
Take a fresh look at part-time contact center workers
Duración:00:31:30
Unexpected turbulence: Trust and anti-trust in the travel industry
Duración:00:13:56
Fight retail fraud with true customer understanding
Duración:00:19:03
Unexpected turbulence: How brand strength translates into customer loyalty in the travel sector
Duración:00:15:28
TTEC Engage CEO gets real
Duración:00:16:26
Behind the CX curtain: Healthcare licensed agents
Duración:00:14:00
Celebrating Juneteenth — A conversation about what the holiday means for business and employees
Duración:00:11:43
What it takes to create a winning retail experience
Duración:00:11:48
Drive employee retention with relational intelligence
Duración:00:19:42
What we got right and wrong about virtual reality
Duración:00:13:39
Customer Strategist Journal roundtable: The Great Re-Engagement
Duración:00:08:16
Brick-and-mortar 2.0: What’s next for retail stores
Duración:00:13:15
CX 2021: A year in review
Duración:00:09:52
CX New Year’s resolutions: Innovate for 2022
Duración:00:09:30
New study points to customers redefining brand loyalty
Duración:00:19:31
CX BanterCast: Watch out for poor digital experiences
Duración:00:12:59
From spreadsheets to AI: A look at the future (and past) of customer service
Duración:00:14:23
CX BanterCast: where does customer experience go from here?
Duración:00:09:24
Marketing in 2021: navigating through change
Duración:00:23:47