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Podcast on creating clearer and simpler information, technical writing, technical communication, and related topics. Podcast from Cherryleaf Ltd.

Podcast on creating clearer and simpler information, technical writing, technical communication, and related topics. Podcast from Cherryleaf Ltd.
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Location:

United Kingdom

Description:

Podcast on creating clearer and simpler information, technical writing, technical communication, and related topics. Podcast from Cherryleaf Ltd.

Language:

English


Episodes

37. Should technical writers become copywriters?

6/21/2018
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We look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters? Links: Technical copywriting training course Technical copywriting writing services Graham Jones - Are you providing enough detail online? “The World of the Hero” by P. L. Travers email: info@cherryleaf.com Become a better technical communicator by subscribing t [...]

Duration:00:24:28

36. Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.

6/7/2018
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In this episode, we talk to Stella Crowhurst, Content Strategy Director at ‎Worldpay. We discuss: * How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal. * How Worldpay uses Lean methods to develop documentation within an Agile development environment. * The a new tool Worldpay is building in-house that allows to display the API documentation, reference and a sandbox all in one page so that developers can access all the...

Duration:00:45:37

35. What does the future hold for technical communication?

5/24/2018
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This podcast is based on article to be published in Communicator. Communicator is the authoritative, award winning, journal for UK technical communicators. Each year, Cherryleaf is one of the companies in technical communications that makes predictions for the upcoming 12 months. In this episode, we look further into the future, to see what the future holds for technical communication. We look at: Links: Tomorrow’s World - Office of the Future 16 April 1969 – BBCA Content Strategy...

Duration:00:25:25

34. How to assess a technical communicator when you’re recruiting

5/10/2018
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This is a preview of Ellis’s presentation at the upcoming Build your Docs career event. “At this day-long conference, organised in collaboration with GDS, we will hear from those who have gained new skills, and discuss how to manage and develop your career in documentation.” The presentation is called “How to assess a good technical communicator from a bad one when you’re recruiting”. To record your questions and comments to the podcast team, use the green button on this web page:...

Duration:00:25:52

33. In conversation with Patrick Calnan

4/27/2018
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We discuss: The upcoming Madworld conference Automating publishing Accessibility The techcomm scene in Canada The TWR2003 Online Documentation course at Algonquin College of Applied Arts and Technology Information 4.0 To record your questions and comments to the podcast team, use the green button on this web page: https://www.cherryleaf.com/useful-resources/podcast/ Become a better technical communicator by subscribing to the Cherryleaf newsletter Sponsored : MadWorld Europe...

Duration:00:32:10

32. Becoming a freelance Technical Author

4/13/2018
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We look at becoming a freelance Technical Author. We’ll cover: Links: Become a better technical and business communicator by subscribing to the Cherryleaf Newsletter IPSE ISTC The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It

Duration:00:23:18

31. Topic-based writing: what is it, and why should I care?

3/28/2018
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We take a look at topic-based writing. To record your questions and comments to the podcast team, use the green button on this web page: https://www.cherryleaf.com/useful-resources/podcast/ Cherryleaf surveys See also: Spreadsheets!

Duration:00:33:50

Modelling business processes - Interview with Terry Hopper

3/15/2018
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We talk to Terry Hopper of Middlestone about modelling business processes, process mapping, the relationship between processes and procedures, and Business Process Model and Notation (BPNM). Links: bpmn.org4 reasons why small businesses need process mapsMiddlestoneCherryleaf

Duration:00:26:54

Using sequential art/comics in business

2/13/2018
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We look at using sequential art/comics/graphic novels in business. We discuss: Links: Google on Google Chrome - comic book Kubernetes, powered by Google Cloud comic Scott McCloud: The visual magic of comics | TED Talk COMICS WITH PROBLEMS Will Eisner’s M-16 Rifle Manual The Content Twins (content strategy graphic novel)

Duration:00:13:42

Promoting technical communication to the general public

1/29/2018
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We look at one way the Institute of Scientific and Technical Communicators (ISTC) used to promote technical communication at the University of Cambridge’s Careers fair. Lego TIE Striker™ Microfighter Video - What is technical communication? ISTC Please rate the Cherryleaf Podcast on iTunes Cherryleaf website

Duration:00:11:41

Delivering technical documentation via an API

12/27/2017
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We look at deliverting technical documentation via an API. Weather API Bing Ads Content API The Guardian API BBC APIs Scriptorium - Cancer staging information podcast ReadtheDocs Embed API MindTouch API FontoXML Launch API Forestry.io API

Duration:00:12:04

Trends in Technical Communication in 2018 and beyond

12/11/2017
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It’s not quite 2018 yet, but here are our predictions for technical communication in 2018 and beyond. We also look back at the predictions we made for 2017. Predictions for technical communication in 2017 and beyond Five predictions for technical communication in 2016 and beyond Docs Like Code - Interview with Anne Gentle Every Page is Page One - Interview with Mark Baker at UAEurope 2017 Cherryleaf website Flickr image by byronv2

Duration:00:10:43

Books on technical writing

10/30/2017
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We look at some of the best books to read on technical writing. Single Sourcing, Kurt Ament Ron Blicq and Lisa Moretto Minimalism Beyond the Nurnberg Funnel, John Carroll Lean for Practitioners, Mark Eaton Managing Your Documentation Projects, JoAnn Hackos Information Development, JoAnn Hackos Modern Technical Writing, Andrew Etter Docs Like Code, Anne Gentle Current Practices and Trends in Technical and Professional Communication, Stephen Crabbe The Language of Technical...

Duration:00:15:20

Zendesk and Knowledge Centred Support

10/2/2017
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We explore these questions from listeners: What’s your opinion of Zendesk and Mindtouch? Someone in our company thinks it might be a good idea to explore the idea of moving our Help content – have you heard of anyone doing this and then using it in a way of single sourcing etc? Our boss wants us to consider the idea of merging our Help content and our “Knowledge base” which is like articles/support troubleshooting etc. Whether this is our content going into the knowledge base or vice...

Duration:00:19:36

Docs Like Code - Interview with Anne Gentle

9/15/2017
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Interview with Anne Gentle, author of Docs Like Code and Product Manager at Cisco. Interview by Ellis Pratt, Cherryleaf Subscribe to Cherryleaf’s newsletter Cherryleaf training course – Advanced technical writing techniques For comments and feedback: info@cherryleaf.com Topics covered:

Duration:00:49:57

Starting a career as a Technical Author

8/22/2017
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We look at the job of a Technical Author/Technical Communicator, and how you can start your career. www.istc.org.uk Cherryleaf’s online Technical Author/technical writing course

Duration:00:11:58

2017 European technical communicators salary survey results

8/3/2017
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We look at the findings from the Cherryleaf survey of European technical communicators. Cherryleaf 2017 European technical communicators survey results – Part 1 Cherryleaf 2017 European technical communicators survey results – Part 2 UK Salaries Cherryleaf 2017 European technical communicators survey results – Part 3 Other Salaries IT Jobswatch Cherryleaf Blog Cher [...]

Duration:00:15:56

How to present at a conference

7/25/2017
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Some advice on presenting at conferences. Daniel Morden storyteller Laurence Lessig - Remix presentation The Presentation Secrets of Steve Jobs https://www.cherryleaf.com https://www.cherryleaf.com/blog Classic TV - Windmill Interlude Film

Duration:00:35:29

Delivering a digital strategy for Parliament - Interview with Rosie Hatton

7/18/2017
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The UK Parliament is one of the oldest organisations in the world. So how do you deliver a strategy to a body that has over 700 years of content? Cherryleaf’s Ellis Pratt interviewed Rosie Hatton, Strategy Digital Lead at the Parliamentary Digital Service, to find out. Topics covered:

Duration:00:55:11

Recruiting the right Technical Author

7/4/2017
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This is a recording of a 2012 webinar called “Recruiting the right Technical Author”. For more details on Cherryleaf’s contract and recruitment services, see https://www.cherryleaf.com/recruitment_services/ For comments and feedback: info@cherryleaf.com

Duration:00:38:02