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The Hard Truth About B2B eCommerce

Technology Podcasts

This podcast is all about B2B eCommerce with a focus on helping manufacturers and distributors modernize their businesses. B2B is a different breed of eCommerce and it needs a different breed of Podcast. We get into the nitty-gritty of integrations, adoption, platforms, data and so much more regarding what makes B2B difficult to make successful for eCommerce! This podcast is hosted by Isaiah Bollinger SVP of https://zaelab.com and Timothy Peterson who can help you with all things B2B eCommerce.

Location:

United States

Description:

This podcast is all about B2B eCommerce with a focus on helping manufacturers and distributors modernize their businesses. B2B is a different breed of eCommerce and it needs a different breed of Podcast. We get into the nitty-gritty of integrations, adoption, platforms, data and so much more regarding what makes B2B difficult to make successful for eCommerce! This podcast is hosted by Isaiah Bollinger SVP of https://zaelab.com and Timothy Peterson who can help you with all things B2B eCommerce.

Language:

English


Episodes
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Episode 149: Carlos Camacho, Sr. Manager IT, Global eCommerce at Bausch + Lomb

5/7/2025
Send us a text Carlos Camacho started out growing through the ranks in B2C eCommerce that eventually evolved into B2B eCommerce leadership. Currently, he leads eCommerce at Bausch & Lomb, a leading global eye health company operating in both direct to consumer and B2B markets. We discuss what it takes to create change in large B2B organizations that need to see incremental results but also have massive multi year digital transformation projects looming over them.

Duration:01:13:22

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Episode 148: Greg Gesswein, CEO of Gesswein - Distribution B2B eCommerce

4/30/2025
Send us a text Greg Gesswein is a fourth generation distributor owner operator that has digitally transformed a 100 plus year old company. Gesswein is on their third generation of B2B eCommerce and has also modernized their ERP system to Acumatica. With a mix of modern SaaS platforms, Shopify and Acumatica, Gesswein is able to accelerate digital adoption and best in class features. We discuss the challenges of modernizing a legacy business and what it took to get to new SaaS platforms.

Duration:01:06:10

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Episode 147: Greg Gesswein, CEO of Gesswein - Distribution B2B eCommerce

4/24/2025
Send us a text Greg Gesswein is a fourth generation distributor owner operator that has digitally transformed a 100 plus year old company. Gesswein is on their third generation of B2B eCommerce and has also modernized their ERP system to Acumatica. With a mix of modern SaaS platforms, Shopify and Acumatica, Gesswein is able to accelerate digital adoption and best in class features. We discuss the challenges of modernizing a legacy business and what it took to get to new SaaS platforms.

Duration:00:52:34

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Episode 146: Ljubitza Frkovich Mallqui, Digital Transformation at Promelsa

4/16/2025
Send us a text Ljubitza Frkovich Mallqui, leads digital transformation at Promelsa, a Peruvian distributor of construction and electrical equipment. Ljubitza has helped Promelsa shift from an entirely offline business to a multichannel digitally enabled business. We discuss the journey of getting eCommerce started, integrated with their ERP, and the more advanced needs as they continue to grow around CRM, AI, and other technologies.

Duration:01:12:34

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Episode 145: Sarah Falcon, SVP of Marketing At The B2B eCommerce Association

4/9/2025
Send us a text Sarah Falcon got her start in tradition B2C eCommerce that led to B2B eCommerce in the early days of building a customer portal. That led her to Justin King and B2X partners which has no transformed into The B2B eCommerce association. Sarah is leading the charge bringing industry leading information to manufacturers and distributors around the world. We discuss the challenges our industry faces as we are still in the early stages of modernization.

Duration:01:04:55

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Episode 144: Scott Detar, eCommerce Manager at EB Bradley

4/2/2025
Send us a text Scott Detar has been in the trenches of distribution for over 18 years at EB Bradley. EB Bradley is a building materials distributor in the west coast that has evolved their B2B eCommerce experience over the last ten years. We discuss the challenges of this evolution and what they have done to improve adoption as it becomes more and more important to their business.

Duration:01:11:07

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Episode 143: Marc Vasquez, Global Technical Director of eCommerce at Ideal Clamp Products

3/13/2025
Send us a text Marc Vasquez has a mix of a technical, business and sales background, which led to a perfect transition into B2B eCommerce. He know leads eCommerce at Ideal Clamp Products, a holding manufacturer of 7 brands with a global presence. We discuss the challenges of a B2B eCommerce for a mid market enterprise with multi-website requirements and multiple ERPs due to acquisitions. We discuss both the technical and cultural challenges of enabling B2B eCommerce for distributors but also direct selling as a manufacturer.

Duration:01:06:01

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Episode 142: Denis Clifford, Chief Customer Office at Virto Commerce

3/5/2025
Send us a text Denis Clifford cut his teeth in B2B eCommerce by playing a pivotal role in rolling out the first B2B eCommerce systems and processes for global beverage company Heineken. Realizing the complexity of a global B2B eCommerce setup, Denis saw value in composable architecture and moved over to his new role at Virto Commerce. We discuss that people and processes are still the larger hurdle for B2B eCommerce ahead of technical challenges.

Duration:01:13:18

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Episode 141: Jack Freeman, Partner at PeakSpan Capital (B2B eCommerce Investments)

2/26/2025
Send us a text Jack Freeman is a repeat guest and partner at PeakSpan Capital who makes series A, B, and C investments in eCommerce related software companies. PeakSpan recently invested into PDQ (delivery logistics for Shopify), Sales Layer (PIM software), and ShipHawk (Logistics). We discuss that growing trend of manufactures and distributors realizing the value of new and innovative software solutions that enhance end to end digital transformation from customer acquisition to last mile delivery.

Duration:01:06:26

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Episode 140: Kyler Nixon, B2B eCommerce Marketing Expert

2/19/2025
Send us a text Kyler Nixon has run marketing and sales for a mid market distributor, Gemplers, where he learned the ins and outs of B2B eCommerce. Now, as an independent consultant, Kyler is helping mid market distributors to grow via modern eCommerce and marketing strategies. We discuss the common mistakes and solutions manufacturers & distributors face when scaling B2B eCommerce, specifically around acquiring new customers.

Duration:01:11:48

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Episode 139: Jennelle McGrath, CEO at Market Veep (Hubspot & Marketing Automation Expert)

2/12/2025
Send us a text Jennelle McGrath is the CEO of Market Veep, a full service marketing agency. We discuss the importance of marketing in manufacturing & distribution, and how tools like Hubspot can play a critical role. Hubspot allows companies to unify their CRM, marketing, and operations. We discuss the challenges of keeping sales, marketing, and operations working in unison to progress eCommerce forward in a positive direction.

Duration:01:04:31

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Episode 138: Isaiah & Tim's Prediction For 2025 B2B eCommerce

2/5/2025
Send us a text Co-host Isaiah Bollinger, and Timothy Peterson host our first 2025 Solocast where we cover they key trends we are seeing in B2B eCommerce. We make our top 5 predictions such as how AI will impact B2B eCommerce and much more. Predictions are always and don't always come trust but one thing we know for certain is that being setup to be flexible and pivot as the market changes is key to winning in manufacturing & distribution.

Duration:01:01:47

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Episode 137: Colin Boothe, CEO of Esonus (Netsuite & B2B eCommerce)

1/29/2025
Send us a text Colin Boothe has spent his entire career in the Netsuite ecosystem. In fact his experience goes back a previous generation to his father who also started early on in the Netsuite world. Colin Boothe companies, Esonus, builds Suiteapps and helps companies leverage Netsuite which often involved integrating with eCommerce platforms like Shopify or BigCommerce. We discuss how ERP and eCommerce are becoming more and more closely aligned and why its so important to think about both together and not in a silo.

Duration:00:57:46

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Episode 136: Justin King, Global Managing Director of the B2B eCommerce Association

1/22/2025
Send us a text Justin King's mission is to educate and train the B2B eCommerce industry. There is so much to learn to level up the manufacturing and distribution industry to become more self sufficient with digital strategies. B2B eCommerce is a central place that manufacturers and distributors need to invest in, but without the proper knowledge they will not succeed. Justin is assembly the best content and training in the industry with the B2B eCommerce association and their first certifications are now available!

Duration:01:12:20

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Episode 135: Rupesh Agrawal, CEO & Tom Flierl CCO at Znode

1/15/2025
Send us a text Znode is an eCommerce platform entirely focused on B2B eCommerce. Rupesh Agrawal talks about how there are so many complex scenarios regarding B2B that its not possible for any one platform to tackle all of them. Znode makes tackling such challenges easier and easier with their pure focus being to help manufacturers and distributors sell more online.

Duration:01:03:20

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Episode 134: Boris Lokschin, CEO of Spryker (Mastering Complex Commerce)

1/8/2025
Send us a text Boris Lokschin started Spryker out of Germany to assist companies with complex commerce needs. B2B is often much more complicated than B2C and naturally the mission of Spryker to democratize complex commerce led Spryker to became more and more focused on B2B. We discuss different scenarios involving complex commerce and how they apply to manufacturers or distributors.

Duration:01:10:58

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Episode 133: Matt Eichner, President at Emporix (Enterprise B2B Processes)

12/12/2024
Send us a text Matt Eichner is the Executive Chairman & President at Emporix, a modern B2B eCommerce platform built for complex processes. Matt Eichner helped build Endeca as an SVP and was a Director at Google for 12 years. He recently joined Emporix in 2024 to disrupt commerce with a process driven platform designed to handle and adapt to complex business processes. We discuss how B2B eCommerce is often held back by complex processes that cannot be achieved without heavy customizations and how to solve such a problem.

Duration:00:54:07

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Episode 132: Alex Witcpalek, CEO of Continuum (Solving B2B Returns)

12/4/2024
Send us a text Alex Witcpalek spent his entire career in the B2B space such as SaaS companies like Conexiom that automate B2B ordering processes. Alex started Continuum to solve B2B returns which are often the most expensive order for distributors and manufacturers. By creating a holistic digital solution for B2B returns, Alex is able to get manufacturers and distributors massive ROI in a short period of time. We go beyond returns and discuss the future of distribution and how to stay relevant in 2025 and beyond.

Duration:00:53:04

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Episode 131: Dwayne Doshier, Enterprise B2B eCommerce at Shopify

11/27/2024
Dwayne Doshier has multiple decades of experience working in eCommerce on both the agency and platform side. He has seen the evolution of eCommerce platforms such as Insite (now Optimizely), Magento, SAP Hybris, and many others. He is now leading enterprise B2B eCommerce growth at Shopify to bring the simplicity of Shopify to complex enterprise B2B organizations. Shopify has evolved tremendously to support complex and high scale organizations such as industrial manufacturers and distributors.

Duration:01:02:51

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Episode 130: Evan Klein, CEO of Zaelab (Best In Class B2B eCommerce)

11/11/2024
Evan Klein, CEO of Zaelab, joins us to discuss best-in-class Commerce and what the future holds in B2B eCommerce. Zaelab & Trellis merged on November 1st To build a best-in-class digital consultancy for manufacturers and distributors. Zaelab + Trellis are pushing the limits on what a top B2B eCommerce experience should be as the space is still not matured. We discuss some of the many pitfalls and areas of innovation that are leading to success in the space.

Duration:00:52:54