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The Tech Talks Daily Podcast

Technology Podcasts

The speed of technological change continues to race ahead at breakneck speed, but it will never move this slowly again. In 2024, businesses and their employees will be expected to get to grips with AI, Machine Learning, Quantum Computing, Extended Reality, Cloud Computing, Edge Computing, Sustainable Tech, Green Computing, Cybersecurity, 5G, Blockchain, Crypto, IoT, Autonomous Everything, Human Augmentation, Data Sovereignty, Privacy, AI ethics and the Digital Transformation of everything. Navigating these uncharted digital waters can feel daunting and overwhelming for business leaders, IT teams, and employees in every sector. Especially when scrolling down newsfeeds full of hype, buzzwords, and confusing technical jargon/acronyms. Does this sound familiar? Welcome to Tech Talks Daily, a podcast uniting business and technology. Tech Journalist Neil C. Hughes brings you the latest insights into business technology, digital transformation, and the evolving business landscape and IT. This technology podcast focuses on real-world applications and business strategies around digital transformation. From AI's impact on business operations to navigating the complexities of cloud computing and cybersecurity, Neil explores how technology reshapes industries and redefines personal and business success in 2024. The lineup of guests includes tech leaders, CEOs, entrepreneurs, visionaries, and even the occasional celebrity who has walked the path of tech innovation. High-profile guests share their startup stories, their journey through digital transformation, and how technology has revolutionized their businesses and lives. Whether you want to understand how to harness technology for business growth or stay informed, Tech Talks Daily is your daily dose of inspiration and insight. Join the conversation and be part of a community shaping the future of business and technology.

Location:

United Kingdom

Description:

The speed of technological change continues to race ahead at breakneck speed, but it will never move this slowly again. In 2024, businesses and their employees will be expected to get to grips with AI, Machine Learning, Quantum Computing, Extended Reality, Cloud Computing, Edge Computing, Sustainable Tech, Green Computing, Cybersecurity, 5G, Blockchain, Crypto, IoT, Autonomous Everything, Human Augmentation, Data Sovereignty, Privacy, AI ethics and the Digital Transformation of everything. Navigating these uncharted digital waters can feel daunting and overwhelming for business leaders, IT teams, and employees in every sector. Especially when scrolling down newsfeeds full of hype, buzzwords, and confusing technical jargon/acronyms. Does this sound familiar? Welcome to Tech Talks Daily, a podcast uniting business and technology. Tech Journalist Neil C. Hughes brings you the latest insights into business technology, digital transformation, and the evolving business landscape and IT. This technology podcast focuses on real-world applications and business strategies around digital transformation. From AI's impact on business operations to navigating the complexities of cloud computing and cybersecurity, Neil explores how technology reshapes industries and redefines personal and business success in 2024. The lineup of guests includes tech leaders, CEOs, entrepreneurs, visionaries, and even the occasional celebrity who has walked the path of tech innovation. High-profile guests share their startup stories, their journey through digital transformation, and how technology has revolutionized their businesses and lives. Whether you want to understand how to harness technology for business growth or stay informed, Tech Talks Daily is your daily dose of inspiration and insight. Join the conversation and be part of a community shaping the future of business and technology.

Twitter:

@neilchughes

Language:

English

Contact:

7903194868


Episodes

2837: Beyond the Firewall: A New Era of Cybersecurity with Lucid

3/18/2024
How do businesses stay one step ahead in an era where cyber threats evolve as swiftly as the technology designed to counter them? This Tech Talks Daily Podcast episode features an enlightening conversation with David Torgerson, VP of Technology and Security at Lucid Software, who brings his expert insights into the rapidly changing landscape of cybersecurity. 2023 has seen companies grappling with significant pain points, from communication barriers within teams to the urgent need to prioritize initiatives that truly set them apart. David emphasizes the indispensable role of clear communication in cybersecurity, highlighting how a unified understanding of business goals and cybersecurity strategies is crucial for organizational resilience. The conversation takes a deep dive into the changing nature of cyber attacks expected in 2024, with financial gain becoming the primary motive for attackers. David sheds light on the sophistication of phishing and ransomware tactics, propelled by advancements in AI, making them more personal, timely, and challenging to detect. However, it's not all doom and gloom in AI and cybersecurity. David also explores the positive side, where AI emerges as a formidable ally in automating mundane tasks, enhancing productivity, and allowing cybersecurity professionals to focus on strategic initiatives and innovation. According to David, the key to improving an organization's security posture is implementing processes that simplify doing the right thing for employees, thus enhancing the overall cybersecurity framework. From the critical importance of clear communication across diverse teams to leveraging AI as both a tool and a challenge in cybersecurity, this episode is packed with actionable insights. David also shares an intriguing anecdote from his career, offering a personal glimpse into the high-stakes world of cybersecurity and the lessons learned from moments of crisis. As we explore these pressing issues with David Torgerson, we invite you to reflect on your organization's cybersecurity strategies and the potential of AI to transform the landscape. How can companies better prepare for tomorrow's cybersecurity challenges, and what steps can we take today to ensure a more secure digital future? What are your thoughts on the evolving role of AI in cybersecurity, and how do you see it shaping the future of digital defense? Share your insights and join the conversation.

Duration:00:30:18

2836: Insights from Accenture's Technology Vision 2024 Report

3/18/2024
How is technology shaping the future of human potential and productivity? I sit down with Adam Burden, Accenture's chief technology officer. We explore the insights from Accenture's 2024 Technology Vision report, "Human by Design: How AI unleashes the next level of human potential." Adam discusses the transformative potential of generative AI, poised to impact a significant portion of working hours across industries, enhancing productivity in numerous job types and potentially adding trillions to the global economy. The conversation extends beyond the realms of generative AI to the broader spectrum of "human by design" technologies. These innovations are redefining our relationship with technology, making it a more seamless extension of human capabilities. The episode also covers the shift in how knowledge is organized and accessed, with AI reshaping our approach to information processing and decision-making. Adam illustrates this with examples of how AI can suggest perspectives and solutions that might not have been considered, effectively acting as a catalyst for creativity and innovation. Furthermore, we discuss the emerging importance of spatial computing in the enterprise sector despite the consumer side still searching for its "killer app." They touch on the potential of digital twins for training and exploring AR/VR in retail, highlighting the necessity of modern networks like 5G to support these technologies. Another intriguing topic is the evolution of body electronics, where technology becomes increasingly integrated and natural in our daily lives. This trend emphasizes the need for responsible AI and ethical considerations as these technologies become more embedded in our physical and digital interactions. Adam emphasizes the gap between intentions and organizations' operationalization of responsible AI frameworks. He outlines key steps for businesses to embrace and implement responsible AI practices, highlighting the critical nature of governance, risk assessment, and compliance monitoring in this context. As technology evolves at an unprecedented pace, Adam's insights from Accenture's 2024 Technology Vision report offer a roadmap for harnessing these advancements to unlock human potential.

Duration:00:33:39

2835: Empowering Mothers in Tech: The Supermums Journey

3/17/2024
In a world where technology shapes our everyday lives and the demand for digital skills continues to soar, how can we ensure that everyone, especially mothers looking to re-enter the workforce, has access to the opportunities tech offers? This Tech Talks Daily Podcast episode delves into the inspiring journey of Heather Black, the visionary CEO of Supermums, a global initiative transforming the tech landscape for mothers and promoting gender equality in the digital age. Supermums, born from Heather's realization of Salesforce's potential as a powerful enabler of flexibility and employment, has, since its inception in 2016, welcomed over 4,300 trainees from more than ten countries, demonstrating a formidable impact on reducing the gender pay gap, supporting women returners, and addressing the digital skills gap. With a keen focus on aligning with the UN's Sustainable Development Goals, including Quality Education and Gender Equality, Supermums offers high-quality online learning and paves the way for remote work opportunities in the burgeoning Salesforce ecosystem. Join us as Heather shares her journey from running a non-profit to leading Supermums, the challenges and triumphs of scaling a social enterprise globally, and the innovative approaches Supermums employs to match parenting attributes to Salesforce roles. Heather's dedication to leveraging Salesforce for social good, her strategic vision for Supermums, and her passion for empowering women through education and employment in the tech sector are inspiring. As we explore the future of work, the indispensable role of digital skills and the unique challenges and opportunities mothers face in the tech sector, Heather also sheds light on her aspirations to secure investment for Supermums, aiming to further amplify its global impact. Where can you join the Supermums mission or learn more about how technology bridges employment and education gaps for mothers worldwide? Dive into this enlightening conversation with Heather Black to discover how Supermums is making tech careers more accessible and empowering mothers to achieve their full potential in the digital world. As we reflect on the transformative power of tech education and flexible employment opportunities, we invite you to share your thoughts on how technology can continue to foster an inclusive, equitable workforce. How can initiatives like Supermums contribute to shaping a future where anyone, anywhere, can thrive in a digital economy?

Duration:00:33:54

2834: Quantum Leaps in Cybersecurity With Quantinuum

3/16/2024
In today's episode of Tech Talks Daily, we pose an intriguing question: How is the burgeoning field of quantum computing poised to redefine the landscape of cybersecurity? To shed light on this complex topic, we welcome Duncan Jones, the Head of Cybersecurity at Quantinuum, the world's largest dedicated quantum computer provider. Our conversation navigates the fascinating intersection of quantum computing and cybersecurity, highlighting Duncan's insights on how quantum technology is beginning to assert its commercial value and impact within the tech sphere. Duncan brings a wealth of experience, with over 15 years dedicated to cybersecurity and cryptography. He takes us on a journey through the evolution of Quantinuum, from its inception inspired by Stephen Hawking to becoming a $5 billion quantum computing titan. Quantinuum stands as a testament to the power of full-stack quantum computing, encompassing hardware, software, operating systems, and applications across various sectors including chemistry, machine learning, and notably, cybersecurity. One of the pivotal topics we explore is the dual-edged sword of quantum computing in cybersecurity. Quantum technology harbors the potential to both compromise and enhance encryption methods. Duncan delves into this paradox, explaining how Quantinuum is pioneering efforts to harness quantum principles for fortifying cybersecurity, through innovations like quantum key distribution and quantum random number generation. Our discussion extends to real-world applications and partnerships that underscore the tangible benefits of quantum cybersecurity. From Honeywell's integration of Quantinuum's Origin product in smart meters, to collaborations with giants like BMW and Airbus, Duncan provides compelling examples of quantum computing's practical utility in safeguarding digital infrastructure. Moreover, Duncan shares his vision for the future, projecting significant advancements in quantum computing and cybersecurity within the next decade. This forecast not only emphasizes the ongoing development of quantum hardware but also the increasing integration of quantum-enhanced security technologies across industries. As we navigate this conversation, we invite listeners to reflect on the transformative potential of quantum computing in redefining cybersecurity standards. How will businesses and individuals adapt to this new quantum era? Join us in exploring the implications of quantum technology's rapid advancement and its role in shaping a secure digital future. We conclude by asking our audience: What are your thoughts on the integration of quantum computing into cybersecurity? How do you envision this convergence impacting your digital security measures? Share your insights and join the discussion on the future of quantum computing in cybersecurity.

Duration:00:33:43

2833: Accelerating SMB Marketing Success with AI

3/15/2024
How is artificial intelligence (AI) transforming the way small and medium-sized businesses (SMBs) approach marketing and customer interaction? I sit down with Ryan Johnson, Chief Product Officer at CallRail, a platform empowering over 200,000 SMBs with advanced call, text, and form tracking capabilities, to explore this pivotal question. With a deep dive into AI's role in product innovation, this episode offers a unique perspective on leveraging technology to enhance marketing effectiveness and optimize customer experiences. Ryan brings a rich background in AI and machine learning (ML) from his time at a pre-revenue AI startup, where he learned firsthand the challenges and expenses associated with building AI solutions in-house. At CallRail, the focus is not on becoming an AI shop but on enhancing customers' ability to market more effectively through strategic partnerships with AI leaders. This approach allows CallRail to integrate AI meaningfully, making it purposeful, valuable, accessible, reliable, and scalable for SMBs. Listeners will get an inside look at CallRail Labs, an initiative inviting customers to test new AI capabilities and provide feedback that shapes future development. This collaboration between CallRail and its customers ensures that AI applications are both innovative and practical, addressing real-world marketing challenges. One of the standout AI features discussed is conversation intelligence, which saves significant time by reviewing and analyzing customer interactions, thus enabling better lead qualification and improving marketing ROI. Additionally, AI-based call coaching offers objective feedback to help agents improve, enhancing the overall customer experience. Ryan also touches on how AI helps optimize marketing efforts in a world where traditional cookies are declining, highlighting the growing importance of conversation intelligence in targeting and lead qualification. As we wrap up, Ryan shares his unique perspective on how AI in product development parallels his personal passion for car racing, emphasizing the need for precision, speed, and continuous improvement to stay ahead.

Duration:00:39:02

2832: How StartupOS is Empowering Tech Startups for Success

3/14/2024
What if there was a way to turbocharge your tech startup's growth with AI-driven tools, mentorship, and a vibrant community? I spoke with Paul Pluschkell, the visionary behind StartupOS, on Tech Talks Daily to explore how the StartupOS Launchpad is revolutionizing the support system for startups. Paul, a serial entrepreneur, investor, and technologist, brings a wealth of experience and insights into the challenges and opportunities facing today's startup ecosystem. In this episode, Paul shares his journey through the tech landscape, from founding companies to now leading StartupOS, a platform designed to nurture early-stage startups by providing them with the needed resources. From refining investor pitch decks to achieving the elusive product-market fit and assembling a talented team, Paul discusses how AI-powered technology is not just a tool but a game-changer for startups. Listeners will be treated to an in-depth conversation on the changing dynamics of the startup landscape, how startups can leverage AI to scale and succeed, and the importance of a supportive ecosystem that includes mentors, investors, and partners. Paul also shares his vision for the next 6-12 months in the venture space, offering valuable perspectives for founders, investors, and anyone interested in the future of startups. The StartupOS Launchpad platform, described as a lifeline for accelerators, enterprises, communities, and educational institutions, showcases the potential of collaborative and technology-driven ecosystems in building and launching successful companies. Paul's passion for giving back to the startup community and his insights into the power of AI technology make this episode a must-listen for entrepreneurs and innovators seeking to make their mark in the world. As we wrap up, we're left to consider: How will AI and ecosystem support redefine the journey of startups in the coming years? Join us as we delve into these topics and more, and share your thoughts on the future of startup innovation.

Duration:00:31:24

2831: Rethinking Ransomware With Rapid7

3/13/2024
In today's cybersecurity landscape, where does the true threat of ransomware lie? I explore this critical question with Raj Samani, SVP and Chief Scientist at Rapid7, in a revealing episode of Tech Talks Daily. With ransomware attacks making headlines and disrupting operations for both public and private organizations, the conversation shifts from the frequency of these incidents to the evolving capabilities of ransomware actors. Raj, who has extensive experience assisting law enforcement agencies and serves as a special advisor to the European Cybercrime Centre (EC3), brings a wealth of knowledge on dark web trends and the tactics employed by these malicious actors. The discussion opens with Raj's perspective on how the cybersecurity community has been addressing ransomware threats, suggesting a need to refocus our attention on the capabilities and strategies of ransomware groups rather than the sheer number of attacks. He highlights recent campaigns, such as MOVEit and SysAid, to illustrate how ransomware actors are moving beyond traditional methods like exploiting the Remote Desktop Protocol (RDP) to leveraging zero-day vulnerabilities. Raj explains how the dark web facilitates a marketplace for skills, allowing individuals with minimal expertise to launch sophisticated ransomware attacks. This shift emphasizes the importance of understanding and mitigating the threat landscape's dynamic nature. Listeners will gain insight into the implications of these trends for cybersecurity strategies and the measures organizations can take to protect against these evolving threats. Raj also shares his journey in cybersecurity, acknowledging the support and mentorship that have been pivotal in his career. As the episode concludes, Neil and Raj discuss where listeners can connect with them online to continue the conversation and learn more about combating ransomware effectively. This episode is not just an exploration of the technicalities of ransomware but a call to action for the cybersecurity community to rethink our approach to one of the most pressing challenges of our time.

Duration:00:36:00

2830: Decoding Digital Product Management with Airtable

3/12/2024
Is the rapid evolution of technology complicating product management more than facilitating it? I sit down with Anthony Maggio, Head of Product Management at Airtable, to explore the intricate landscape of digital product management in today's fast-paced world. Anthony brings a wealth of experience to the table, having navigated the challenges and opportunities that product leaders face in an era where technology products proliferate at an unprecedented rate. As organizations strive to discern which products or tools align best with their business objectives and team requirements, Anthony delves into the pivotal role of product leaders in guiding these crucial decisions. The conversation tackles the concept of the digital product supply chain, illuminating how the explosive growth of software has led to more distributed project lifecycles and the unique challenges this presents. Anthony shares invaluable advice on combating "strategy drift," a phenomenon where accessible data and technology tools can inadvertently lead teams away from their core business goals. He emphasizes the importance of drawing clear connections between projects and overarching business objectives to stay on course. Furthermore, the discussion highlights the transformative potential of leveraging AI for enhanced support in product management. Anthony illustrates how AI can provide teams with crucial visibility into project lifecycles, enabling more informed decision-making and proactive responses to user feedback. Listeners will gain insights into best practices for digital product management, including the significance of understanding customer needs, building well-prioritized roadmaps, and fostering collaboration across various teams. Anthony also shares his vision for the future, where AI could empower individuals to quickly develop customized software solutions simply by describing their needs. As we wrap up, we're left to ponder: In a world where every company is becoming a digital product company, how can product leaders navigate the complexities of their role to drive success and innovation? Join the conversation and share your thoughts on the evolving challenges and opportunities in digital product management.

Duration:00:28:41

2829: Johnson Controls and the Tech Advancing Sustainable Buildings

3/11/2024
How can technology transform buildings into sustainable and efficient environments for their occupants? I speak with Vijay Sankaran, Vice President and Chief Technology Officer at Johnson Controls, to delve into the forefront of intelligent building technology. As we emerge from COP28 with a renewed focus on climate action, Vijay brings invaluable insights into how advanced technologies such as AI, IoT, cloud computing, and cybersecurity are shaping the future of intelligent buildings and playing a pivotal role in the fight against climate change. Johnson Controls stands at the helm of this transformation, spearheading the integration of these technologies through its OpenBlue digital platform. Vijay discusses how this platform leverages cloud and edge computing to enable seamless connectivity and real-time analytics, breaking down barriers between devices and systems for continuous improvement. The conversation navigates through the significance of AI-enabled autonomous intelligent building technology in crafting next-generation sustainable infrastructure, highlighting the transformative potential of digital twins in optimizing building performance and enhancing user experiences. Vijay shares compelling insights from Johnson Controls' recently released white paper, "The Smart Building of the Future." The Paper emphasizes the critical importance of sustainable infrastructure in meeting enterprise performance goals and global climate commitments. With buildings contributing to 40% of global greenhouse gas emissions, the episode sheds light on how adopting these technologies is not just a matter of innovation but a necessary step towards decarbonization and climate action. The discussion also touches on practical advice for leaders looking to integrate these technologies into their strategies, emphasizing the need to solve business problems first and identify the right technologies to address them. Vijay's experience across various industries, including his previous roles at TD Ameritrade and Ford Motor Company, provides a rich backdrop to the conversation, offering listeners a comprehensive view of the challenges and opportunities in adopting intelligent building technologies. As we conclude, we're prompted to think: In the race towards 2030 climate commitments, how can we ensure that our buildings are innovative and sustainable? Join the conversation and share your thoughts on how technology can transform our built environment for the better.

Duration:00:41:00

2828: Synopsys - A Discussion Around the Increased Cyberattacks in Healthcare

3/10/2024
Are we doing enough to protect our healthcare systems from cyber threats? In this compelling episode of Tech Talks Daily, I sit down with Tim Mackey, Head of Software Supply Chain Risk Strategy at Synopsys, to unravel the complexities of cybersecurity in the healthcare sector. The healthcare industry has become the prime target for cyber-attacks, with more incidents than any other sector. Through hacking, supply chain attacks, phishing, and ransomware, cybercriminals exploit the vulnerabilities of healthcare systems, endangering patient safety and compromising sensitive data. Tim Mackey sheds light on why healthcare organizations are in the crosshairs of cybercriminals and how the intrinsic value of patient data makes it a lucrative target. With healthcare facilities often prioritizing patient care over IT security, the episode delves into the consequences of this underinvestment and the increasing risk it poses to patient safety and privacy. The discussion pivots to the multifaceted approach required to bolster defenses against such threats. Mackey emphasizes the importance of adopting a zero-trust network framework, conducting thorough cybersecurity reviews of vendors and medical device manufacturers, and the need for continuous improvement in cybersecurity practices to counter evolving threats. But what does the future hold? As governments scramble to enforce new cybersecurity standards, is it enough to stem the tide of cyber-attacks on healthcare systems? Join us as we explore the balance between patient care priorities and the imperative to secure sensitive health data against a growing cyber threat landscape. As the episode concludes, we're left pondering: How can healthcare organizations better prepare for and mitigate the impact of cyber threats without compromising patient care? Please share your thoughts and insights as we navigate these critical challenges together.

Duration:00:29:21

2827: Data, Decisions, and Dagster: Nick Schrock's Blueprint for Engineering Excellence

3/9/2024
Nick Schrock, the innovative mind behind Dagster Labs and the renowned co-creator of GraphQL, joins me on Tech Talks Daily. Nick takes us through his illustrious journey from his foundational days at Facebook, where he spearheaded the Product Infrastructure team, to his visionary leap into solving some of the most pressing issues facing data and ML engineering today through Dagster, his open-source data orchestration platform. Nick shares insights from his experience at Facebook, elaborating on how internal tools like React and GraphQL revolutionized the company's development practices and set new benchmarks for the developer community worldwide. His transition from Facebook to founding Dagster Labs was driven by a deep-seated desire to address the complexities and inefficiencies in data infrastructure, a challenge he identified as a critical pain point for engineers across industries. Throughout the conversation, Nick delves into the core areas of data orchestration, highlighting the importance of enabling practitioners to have end-to-end ownership of data pipelines without the need for a centralized team. This approach, he argues, is pivotal in the era where data and ML engineering are becoming fundamental to decision-making processes both in human and business contexts. Much of the discussion is dedicated to exploring the future of open source in the SaaS-dominated landscape and the operational convergence of ML, AI, and data engineering. Nick emphasizes the delicate balance required in managing an open-core business model and shares personal anecdotes about the "Engineering Founder's Dilemma" — the intricate dance between leading the vision and running the company. Listeners will gain a unique perspective on the evolution of data platforms and engineering, underscored by Nick's advocacy for a robust, community-driven approach to open-source development. He sheds light on the challenges and rewards of building a platform like Dragster, which aims to simplify and democratize data infrastructure for companies of all sizes. Nick also advises technical founders on maintaining equilibrium between their visionary roles and their companies' operational demands. This episode is a deep dive into the mechanics of data orchestration and a masterclass in leadership, innovation, and the transformative power of open-source projects in addressing complex engineering challenges.

Duration:00:25:13

2826: From Grassroots to Greatness

3/8/2024
In today's episode of Tech Talks Daily, I enjoy a conversation with Lloyed Lobo, the visionary author behind "From Grassroots to Greatness." Lobo brings to the table a riveting narrative that challenges conventional wisdom on brand success in the digital age. He posits that in a marketplace saturated with fleeting innovations, the true differentiator for enduring brands lies not in their products but in their ability to foster genuine human connections through community. Lobo's insights are not just theoretical musings but are deeply rooted in his extraordinary life journey. From spending his childhood in the slums of Mumbai to navigating the challenges of being a Gulf War refugee, Lloyed's experiences are a testament to the resilience and transformative power of community support. His unconventional path, from entering engineering without a high school diploma to cold calling as his first job, and eventually bootstrapping a tech company to significant revenue without any marketing spend, underscores the pivotal role that community engagement and support have played in his success. Through a candid recount of his personal adversities, including a near-fatal bout with COVID and a struggle with depression and addiction, Lobo highlights how communities have been his lifeline, providing not just a safety net but a launching pad for rebirth and success. This episode delves into Lloyed's philosophy that every innovation, no matter how groundbreaking, is destined to become a commodity. The only sustainable competitive advantage, he argues, is the community—a sentiment echoed through his analysis of over a hundred brands and discussions with more than a thousand leaders. Listeners are invited to explore the essence of Community-Led Growth, a concept that Lloyed champions as the cornerstone for creating brands that not only survive but thrive by turning customers into passionate evangelists. He shares how brands like Harley Davidson, Nike, Peloton, and CrossFit have cultivated fierce loyalty and a cult-like following, not through marketing budgets but through the power of community. As we traverse Lloyed's four-step path to greatness, the conversation illuminates how the future of branding is shifting from what companies tell the world about themselves to what their communities say about them. It's a future where authentic human connections are the ultimate currency, and building a community ensures your brand never becomes a commodity.

Duration:00:43:53

2825: Celebrating Women's Influence on International Women's Day With CyberArk

3/7/2024
In a world where the digital landscape is continually evolving, how do we ensure that women's voices are heard and valued, especially in the tech sector? This International Women's Day, join us on Tech Talks Daily Podcast as we sit down with Eduarda Camacho, the dynamic COO of CyberArk, a global leader in identity security. From facing doubts about her potential in tech due to her gender, nationality, and non-engineering background to ascending to the executive ranks and making a significant impact, Eduarda's journey is nothing short of inspiring. In this candid conversation, Eduarda shares the challenges and triumphs of her career, offering invaluable advice to women navigating the tech industry. She emphasizes the importance of staying authentic, seeking support when necessary, and the power of perseverance. But Eduarda's insights don't stop there. As the new COO of CyberArk, she outlines her vision and goals for the company, focusing on driving customer value, expanding platform adoption, and gearing the organization for growth and scalability. We also delve into CyberArk's latest groundbreaking research, revealing that women are more concerned than men about the use of AI by cybercriminals to compromise their digital identities. Eduarda explores why women perceive their digital assets like social media profiles and personal photos as more integral to their identity and why they feel more vulnerable to AI-powered impersonation attacks. This discussion opens up a broader conversation on the gendered dimensions of cybersecurity and the critical need for more inclusive strategies to combat evolving digital threats. Eduarda's commitment to fostering diversity and inclusion in cybersecurity is a testament to her belief in the strength of diverse perspectives. As we navigate the complexities of AI in cyberattacks, Eduarda's leadership at CyberArk signifies a hopeful step toward a more secure and inclusive digital future. Why do these gendered perceptions and concerns around cybersecurity exist, and what can we do to address them? Join us as Eduarda Camacho shares her expertise, experiences, and the proactive measures CyberArk is taking to stay ahead of cyber threats in an AI-driven world. Share your thoughts and join the conversation about women's role in shaping the future of technology and cybersecurity. How can we further empower women in the tech industry and ensure their security concerns are addressed? Share your thoughts with us and let's continue the conversation.

Duration:00:21:52

2824: Navigating the Future of Work, The Remote Revolution and AI's Transformative Role

3/6/2024
Are we on the cusp of a workplace revolution? In this thought-provoking episode of Tech Talks Daily, I explore the evolving landscape of remote work and artificial intelligence's pivotal role in shaping the future of our work environments. I'm joined by Iwo Szapar, a trailblazing Remote Work Advocate and the co-founder of Remote-how, we explore the dynamics of the remote work revolution, powered by insights from a community of over 25,000 professionals spanning 128 countries. Iwo Szapar, known for his relentless drive and passion for enabling remote work globally, shares his unique journey across three continents and 65 countries, fueled by a desire to enhance productivity and achieve work-life harmony. As someone who's been at the forefront of the remote work advocacy, featured by prestigious outlets like BBC, Forbes, and Business Insider, Iwo brings to the table a wealth of knowledge on the trends shaping our work today and tomorrow. This episode tackles the contentious "back to office" debate, revealing the underlying fears and resistance to change that challenge the transition to remote work. We delve into how AI is not just a tool for automation but a catalyst for operational excellence, enabling companies to implement best practices on autopilot and empowering employees to upskill and reskill in an ever-evolving job market. With a special focus on the Remote-First Institute's AI Mentor, we discuss how personalized AI can revolutionize productivity by optimizing distributed work, offering a sneak peek into the future where AI assistants are indispensable to knowledge workers. Iwo and Neil also walk us through the Distributed Work Score, a comprehensive metric designed to measure and enhance remote work capabilities across ten critical areas. As we gaze into the crystal ball, Iwo shares his predictions for 2024 and beyond, offering insights into how AI and remote work will continue to redefine the parameters of operational efficiency and workforce empowerment. What does the future of work hold for us? Will AI be the ultimate enabler of a more flexible, efficient, and satisfying work life? Tune in as we unravel these questions, inviting you to join the conversation and share your thoughts on how technology is reshaping the way we work.

Duration:00:26:26

2823: RingCentral: The Human Touch in AI-Powered Customer Service

3/5/2024
Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interactions in recent surveys, it's clear that the pandemic has only intensified these challenges. But what if there was a silver lining amidst these frustrations? Joining us today is John Finch, VP of Product Marketing at RingCentral, who is exploring how technology, specifically Artificial Intelligence (AI), revolutionizes customer service. We'll uncover the transformative power of RingCX, RingCentral's omnichannel customer engagement product, and how it's leveling the playing field for businesses of all sizes by integrating advanced AI capabilities such as sentiment analysis, quality management, and next-best action recommendations. But it's not all about automation. In our conversation, we'll balance leveraging technology and preserving the irreplaceable value of personal human interactions. How does RingCX maintain this equilibrium, and what role do integrations with platforms like Salesforce play in creating a seamless, unified customer experience? Data security, privacy, and the future of AI in customer service are also on the agenda. With RingCentral's commitment to data protection, we'll discuss how businesses can navigate the complexities of utilizing AI while ensuring customer information remains secure. Furthermore, we look ahead to how AI might evolve to enhance customer service further, potentially surpassing human capabilities with advancements in semantic search, machine learning, and natural language processing. Whether you're a business owner, a customer service professional, or simply someone intrigued by AI's potential to solve real-world problems, this episode promises to demystify the technology and showcase its practical value in improving customer experiences.

Duration:00:34:34

2822: JLL - Reimagining the Workforce: AI's Role in Job Creation and the Evolution of Skills

3/4/2024
In this thought-provoking episode of Tech Talks Daily, we delve into the dynamic intersection of artificial intelligence and the future of work with Or Hiltch, Chief Data and AI Architect at JLLT, the technology arm of global real estate advisory firm JLL. Amidst a backdrop where technological advancements are often viewed with apprehension regarding their impact on job security, Or presents an alternative and refreshing perspective. He argues that akin to past technological revolutions, AI is not a harbinger of job displacement but rather a catalyst for job creation and transformation. But how does this align with human nature and behavior, especially considering our intrinsic desire for human interaction and trust? Or illustrates this with the enduring presence of human-operated cash registers despite the advent of cashless technology. This episode explores the intricate balance between embracing AI's potential to enhance efficiency and maintaining the indispensable human touch in our social fabric. On the technological front, while areas like generative AI are making significant strides, Or points out the relatively slower progress in robotics. This discrepancy underscores the likelihood that professions requiring manual labor or complex human interactions are off the brink of obsolescence. Instead, we're witnessing a reshaping of roles, with AI acting as a sophisticated tool that elevates human capabilities rather than replacing them outright. It also sheds light on the evolving tech industry landscape, highlighting the emergence of prompt engineering as a sought-after skill. This development signifies a broader shift towards valuing interdisciplinary skills, where expertise in literature, philosophy, and languages becomes as crucial as technical acumen in crafting effective AI interactions. The conversation takes a deeper dive into how AI is poised to reshape professions laden with language and analysis, such as law and real estate. Or envisages a future where the ability to interpret and leverage AI-generated insights becomes more pivotal than the traditional emphasis on technical programming skills. As we navigate these transformative times, Or advocates for a balanced approach to AI ethics, emphasizing the importance of addressing challenges like algorithmic bias over speculative fears of artificial general intelligence. This pragmatic perspective is particularly relevant as we consider the role of regions like Israel, known for its prowess in foundational AI models and cybersecurity, in shaping the global AI landscape. As we wrap up this enlightening discussion with Or Hiltch, we're left pondering how AI will continue redefining our work and lives. How will we adapt to these changes, and what new opportunities will emerge as we leverage AI to unlock unprecedented potential? Please share your thoughts and join the conversation as we explore the evolving relationship between humanity and artificial intelligence.

Duration:00:29:50

2821: Revolutionizing Banking: The Coreless Future with Norris Koppel of Monese and XYB

3/3/2024
In today's episode, we pose the question: How is technology revolutionizing the traditional banking sector? Join us as we dive deep into this topic with Norris Koppel, the visionary Founder and CEO of Monese Bank, the UK's pioneering mobile app alternative to traditional banks. In 2023, Monese has once again disrupted the banking landscape with the launch of XYB, an innovative 'coreless' banking platform provider that promises to redefine the industry. Norris will share insights into how XYB, in a significant shift from the centralized systems of core banking providers, enables banks and non-banking financial institutions to swiftly access new financial services solutions. By leveraging highly flexible decentralized microservices, XYB overcomes the limitations imposed by traditional core banking systems. This breakthrough means that businesses can now deliver the financial products and services their customers need, exactly when and where they're needed. A cornerstone of our discussion will be XYB's groundbreaking partnership with Google Cloud, integrating generative AI and machine learning tools into its platform. This collaboration is not just a technological leap but a transformation in how financial products are conceptualized, developed, and delivered. Norris will elucidate on how this partnership empowers banks, non-bank financial institutions, and fintech companies to create cutting-edge products with ease and speed, paving the way for hyper-personalized customer experiences and a new era of industry-wide innovation. Imagine a world where financial products are tailored to individual spending habits, where customer inquiries and complaints are resolved without human intervention, significantly reducing operational costs. Norris will discuss how XYB's strategic embrace of generative AI through its partnership with Google Cloud represents a bold step towards such a future, breaking free from conventional constraints to foster innovation in the financial services sector. As we explore the transformative potential of XYB and its coreless banking platform, we'll also delve into the broader implications for the banking industry.

Duration:00:32:37

2820: The Cyber Insurance Equation: Risk, Responsibility, and Readiness

3/2/2024
In today's digital landscape, the role of cybersecurity within organizations is more critical than ever. As businesses navigate the complexities of protecting their data and infrastructure, the Chief Information Security Officer (CISO) stands at the forefront of this evolving battlefield. In this thought-provoking episode of Tech Talks Daily, we are joined by James Alliband, Cybersecurity Strategist EMEA at Carbon Black, to explore the shifting paradigms of cybersecurity leadership and strategy. James brings a wealth of experience from Carbon Black, a leading cloud endpoint security company that has recently transitioned from VMware Security following the Broadcom acquisition. His insights shed light on the pivotal role of the CISO and how it is expected to transform in the coming year. With cybersecurity now recognized as a strategic business issue, James discusses the critical responsibility of CISOs in managing organizational risk exposure and the delicate balance between security effectiveness and manageability. A significant part of our conversation revolves around the concept of duty of care in cybersecurity and its impact on the changing world of cyber insurance. As businesses face increasing scrutiny, James elucidates what providing a duty of care truly means and how proactive security measures can influence cyber insurance policies and premiums. The dialogue extends into automation, orchestration, and the importance of simplifying security processes to enhance manageability without compromising effectiveness. Moreover, James highlights the evolution of the CIO's role into that of a Chief Risk Officer, emphasizing the broadening scope of responsibilities to include security and overall business risk management. He also touches upon the rapid technological changes, including AI and automation, and their potential impact on the role of CISOs and the cybersecurity landscape. Join us as James Alliband navigates through these critical topics, providing invaluable insights for CEOs, CTOs, and cybersecurity professionals. As we delve into the future of cybersecurity leadership, the evolution of cyber threats, and the strategic importance of security in business, this episode promises to enlighten and inspire. How are these shifts influencing your approach to cybersecurity? Please share your thoughts and join the conversation as we explore the future of protecting our digital world.

Duration:00:36:29

2819: Investing Beyond Capital: Frederic Joye's Strategy for Tech Startups

3/1/2024
In today's episode of Tech Talks Daily, we immerse ourselves in the fascinating world of tech startups and software development through the eyes of Frederic Joye, co-founder of Arcanys and a seasoned SaaS investor. With a career spanning over two decades, Fred offers invaluable insights into navigating the complexities of software development and the art of tech startup investment. But before we dive deep into our conversation, thanks to [Sponsor Name] for supporting this episode. Fred's journey from Switzerland's financial and insurance sectors to the tech scene across Hong Kong and the Philippines is a narrative of relentless pursuit and adaptability. His venture into the entrepreneurial realm, notably with Arcanys, a company that has become synonymous with innovation in software development and investment in tech startups, paints a vivid picture of a strategist at work. Today, we delve into the essence of "smart money" - an investment strategy that transcends financial capital to include real technical expertise and time. Fred shares why investing in tech startups is more than providing financial backing; it's about contributing to a startup's growth trajectory through strategic mentorship and technical support. The evolution of software development outsourcing, particularly with the advent of remote and distributed teams, is another critical area of our discussion. Fred looks closer at the benefits and challenges of managing distributed software teams, offering a blueprint for leveraging global talent while maintaining team cohesion and innovation. Furthermore, Fred's insights into evaluating startups highlight the importance of an experienced team, proven traction, and sound financial management. His advice to tech companies underscores the significance of agility, customer success, talent investment, and culture cultivation in achieving sustainable growth. As we navigate these topics, Fred's narratives serve as informative dialogues and guiding lights for CEOs, CTOs, and tech leaders steering tech-enabled businesses and B2B SaaS companies. His perspectives on the future trends in AI, low-code platforms, and cybersecurity offer a glimpse into the evolving landscape of technology and its impact on businesses and society.

Duration:00:31:26

2818: Qualcomm and Deci Collaborate to Democratize Gen AI

2/29/2024
In this episode of the Tech Talks Daily Podcast, we venture into the cutting-edge world of artificial intelligence with Yonatan Geifman, CEO and co-founder of Deci. Deci, renowned for its pioneering work in deep learning and artificial intelligence, is at the forefront of creating AI that builds better AI. Today, we focus on the transformative technology Deci is developing and its groundbreaking partnership with Qualcomm Technologies. This collaboration sets new benchmarks in AI efficiency and makes generative AI more accessible and cost-effective across various industries. But first, let's extend our gratitude to [Sponsor Name] for their support in bringing this episode to life. Yonatan shares with us the essence of Deci's innovative journey, particularly its strategic partnership with Qualcomm. This collaboration is a game-changer, challenging the status quo and offering high-performance, energy, and cost-efficient solutions in the AI ecosystem. Through their joint efforts, Deci and Qualcomm are introducing two revolutionary Generative AI models tailored for the Qualcomm® Cloud AI 100. These models, DeciCoder-6B and DeciDiffusion 2.0, boost the cost efficiency and scalability of GenAI-based services and address the pressing GPU shortage in the market. DeciCoder-6B, a state-of-the-art code generation model, and DeciDiffusion 2.0, a text-to-image diffusion model, exemplify Deci's commitment to enhancing AI accessibility. Developed using Deci's proprietary Neural Architecture Search Technology, AutoNAC™, these models are optimized to leverage the full potential of Qualcomm's hardware, setting new standards in performance and efficiency. As we delve deeper, Yonatan enlightens us on the significant impact of these innovations across various sectors, from healthcare to finance, and the pivotal role of open-source in advancing AI technology. The democratization of Generative AI, facilitated by Deci and Qualcomm, promises to unlock new levels of creativity and efficiency, making the transformative power of AI available to all. Join us as we explore how Deci's collaboration with Qualcomm is reshaping the landscape of artificial intelligence, making it more accessible, efficient, and transformative for industries worldwide. What does the future hold for AI development, and how will these advancements impact our approach to technology and innovation? Share your thoughts and join the conversation.

Duration:00:24:15