The Trust Corner

This webinar is part of SAP's Cybersecurity Awareness Campaign in October and will focus on the cybersecurity in cloud. As customers increasingly move their workloads into the cloud, the responsibility on SAP to protect customers’ business operations increases. The potential downstream cyber physical impact of security incidents or outages in our cloud landscape is severe. We therefore put organizational structure and processes in place to build, run and act securely. In this session, hear from Jay Thoden van Velzen how this works in practice, ranging from risk management through the NIST Cybersecurity Framework, security policies and governance, and 3rd party audits. YouTube video: https://www.youtube.com/watch?v=DmuHhFMmdaI

This is the second webinar that was part of SAP's Cybersecurity Awareness Campaign in October. This webinar focused on SAP's 2021 implementation of the NIST Cybersecurity Framework. With EY's support, SAP strengthened its cybersecurity posture, reinforcing its status as a trusted brand. Speakers: Anjelica Dortch, Hedayatollah Hosseini, Peter Westphal

This webinar is part of SAP's Cybersecurity Awareness Campaign in October and will focus on the latest cybersecurity trends in the market and trends specific to SAP. The webinar will cover market trends such as emerging technologies, cloud security, zero trust, and the growth of AI and ML in the fight against cybercrime. Learn how these trends apply to the SAP landscape, including SAP's popular RISE platform, and take away practical suggestions that can be applied to protect your SAP landscape today. YouTube: https://www.youtube.com/live/DbWkrianF50?si=fDMmByICjpfHV2sl

Artificial Intelligence and Machine Learning have been all over the news in 2023. Generative AI has raised concerns over the potential risks it can have in our society – including the threat it poses to millions of jobs. In addition, AI tools used by threat actors have become more sophisticated and can now evade traditional risk mitigation countermeasures. Is the fear and confusion over this technology warranted or do we need to raise more awareness about the potential benefits of AI? Victor Riparbelli, CEO and Co-Founder of Synthesia, weighs in on the benefits of AI and how it will impact the video production industry.

Humanity has experienced immense growth in trade, technology, and innovation in the last century, all made possible by taking risks and trusting the relationships we have formed with each other. As society grows in complexity, so do our relationships and the way we interact with one another, especially in business. Trust is a crucial for business, but how can it be studied from an economics lens? Professor Ben Ho, a professor of economics at Vassar College and author of the book Why Trust Matters: An Economist’s Guide to the Ties that Bind Us, joins us to discuss the changing role of trust in our society. Guest: Ben Ho, Professor at Vassar College Host: Marifer Valenzuela, Customer Experience Producer at SAP Please like, share and subscribe! Show notes: Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP Intro by Debbie Grief, Senior Project Manager at SAP

As a software provider, SAP is up to date on the latest cyber threats that may affect our solutions and our customers. However, hardware security, which pertains to the physical device rather than the software that is installed, is just as crucial for protecting intellectual property, private data, and critical assets. How do hardware manufacturers ensure that their devices are secure and not vulnerable to cyber threats? Rick Martinez, Fellow and Vice President for Client Solutions at Dell Technologies stops by The Trust Corner to discuss the importance of hardware in security. Guest: Rick Martinez: Fellow and Vice President for Client Solutions at Dell Technologies Host: Marifer Valenzuela, Customer Experience Producer at SAP Please like, share and subscribe! Show notes: Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP Intro by Debbie Greif, Senior Project Manager at SAP

Zero Trust architecture is becoming increasingly important in today’s digital ecosystem. This architecture assumes that all network traffic is potentially malicious and requires verification before access is granted. As the threat landscape continues to evolve and companies are limited by economic constraints, how can Zero Trust help secure organizations and their data? Brad Arkin, Senior Vice President, Chief Security and Trust Officer at Cisco, joins the podcast to discuss how he successfully implemented Zero Trust at Cisco. Guest: Brad Arkin, Senior Vice President, Chief Security and Trust Officer at Cisco Host: Michelle Barrett-Chang, Global Head of Customer Engagement Please like, share and subscribe! Show notes: Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP Intro by Debbie Greif, Senior Project Manager at SAP

Dr. Sebastian Wieczorek, VP of AI Technology and Global Lead of AI Ethincs at SAP, stops by the podcast to discuss the emerging AI technologies that have attracted the attention of many publications and news sources in the past few weeks. With the release of ChatGPT and other AI-powered tools, we can now create images, videos, and text with the click of a button. While an exciting innovation, what risks and challenges does AI create from a cybersecurity perspective and how can businesses use it to their advantage? Guest: Dr. Sebastian Wieczorek, VP of AI Technology and Global Lead of AI Ethics at SAP Host: Michelle Barrett-Chang, Global Head of Customer Engagement and Events Please like, share and subscribe! Show notes: SAP's AI page: https://www.sap.com/products/artificial-intelligence.html Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP Intro by Debbie Greif, Senior Project Manager at SAP

Innovation in technology has accelerated to unprecedented levels in the last decade. New technology continues to be developed that can solve yet another problem in our daily lives. Unlike other industries, tech companies don’t often think of the consequences their technology might have — positive or negative — on the population or the environment. What responsibility should tech innovators have for unintended consequences and how does that affect trust? Rachel Botsman, a lecturer at Oxford University and leading expert on trust in the modern world, joins Elena Kvochko, Chief Trust Officer at SAP, to discuss the relationship between innovation in technology and trust. Guest: Rachel Botsman, lecturer at Oxford University Host: Elena Kvochko, Chief Trust Officer at SAP Please like, share and subscribe! Show notes: Rachel Botsman's website: https://rachelbotsman.com/ Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP Intro by Debbie Greif, Senior Project Manager at SAP

In the last ten years, we have experienced an incredible acceleration in the innovation of technology. As processes become more streamlined and work becomes more effective and productive, our reliance on technology has increased to the point where it is part of our daily lives. However, events like data breaches, unethical uses of technology, and other factors have had a negative impact on the role of technology. This has led to a mistrust in the same technology that has improved our lives. How can tech companies and software providers foster trust in technology so it can be used to its full potential? Jose Carvalho, co-founder and co-lead for the Intelligent Enterprise Institute, SAP’s first global think-and-do tank from Cloud Success Services, stops by the podcast to discuss the role of technology in the age of mistrust.

Trust is still a new business category that companies like SAP have prioritized by building their own Chief Trust Offices. Academics and researchers were pioneers in understanding the importance and power of trust and how organizations can learn how to build and nurture it. Sandra Sucher, professor of management practice at Harvard Business School, internationally recognize trust researcher, and author of "The Power of Trust: How Companies Build It Lose It, Regain It", joins Elena Kvochko, Chief Trust Officer at SAP, to discuss her research in organizational trust and what companies can do to foster trust in times of crisis.

Sean Newell, Senior Counsel for the Office of the Deputy Attorney General of the United States, joins Elena Kvochko, Chief Trust Officer at SAP, Niall Brennan, the Global Security Liaison Officer for SAP’s Global Security organization, and Kevin Richards, Vice President and Head of U.S. Government Relations at SAP to discuss the latest White House National Cybersecurity Strategy released on March 2nd. Cyber threats that pose a risk on critical information infrastructure are becoming more sophisticated by the day, with ransomware attacks running into millions of dollars in economic losses. The Cybersecurity Strategy is part of a larger effort by the Biden administration to strengthen our cyber defenses and governance to enable growth in emerging technologies. What does that mean for the private sector and what can we expect in the implementation of the Strategy?

Financial data is a highly coveted asset for cyber criminals. Under legislation like the GDPR, businesses are directly accountable for ensuring that the financial data they store and process is secure. Innovation in technology has allowed for businesses to be more productive, but it has also presented a new series of challenges in securing financial data. Howar Boville, Head of IBM Cloud Platform and Technology Lifecycle Services, stops by the podcast to discuss with Elena Kvochko, Chief Trust Officer at SAP, what organizations that process financial data can do to safeguard their customers’ and their own financial data in the cloud.

Smartphones and other smart devices have allowed us to access information anywhere and at any time. However, there has been a rise in concern about the authenticity and accuracy of the content we consume. Edelman’s 2022 Trust Barometer stated that concerns about fake news or false information being used as a weapon is at an all-time high of 76%. With rising threats like deep fakes, how can content-generating platforms and organizations foster trust in their users? Dana Rao, Executive Vice President, General Counsel and Chief Trust Officer at Adobe, shares his perspective on how organizations can build trust in content creation. Guest: Dana Rao, Executive Vice President, General Counsel and Chief Trust Officer at Adobe Host: Elena Kvochko, Chief Trust Officer at SAP Please like, share, and subscribe! Show notes: Follow Dana Rao on LinkedIn: https://www.linkedin.com/in/dana-rao-3551852/ Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP

Cloud adoption has sky-rocketed since the pandemic. The cloud, offering flexibility and scalability, attracts businesses needing to process huge volumes of data. While cloud technology enables greater innovation, it also has created new attack vectors and new ways for threat actors to get their hands on private and personal data. Unlike on-premise solutions, the cloud model requires the software provider and the customer to work together to secure the customer’s data. Matt Chiodi, Chief Trust Officer at Cerby, discusses with Elena Kvochko, Chief Trust Officer at SAP how organizations foster trust in the cloud environment. Guest: Matt Chiodi, Chief Trust Officer at Cerby Host: Elena Kvochko, Chief Trust Officer at SAP Please like, share, and subscribe! Show notes: Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP. Follow Matt Chiodi on LinkedIn: https://www.linkedin.com/in/mattchiodi/ Listen to Cloud Security Today with Matt Chiodi: https://www.buzzsprout.com/1723279

Data drives decisions, establishes benchmarks, and creates performance goals. Data is as valuable to your company as it is to threat actors. The integration of technology in multiple aspects of business has increased productivity and growth—AND places organizations and their customers at risk of cyber-attacks. To build trust around the use of private and personal data, organizations that create technology, as well as those that depend on it for their everyday business operations, are relying on dedicated departments to address customer concerns. How can Chief Trust Officers create and maintain trust with customers? Mike Towers, Chief Digital Trust Officer at Takeda joins the podcast to share his insight on how the pharmaceutical industry can benefit from taking action on digital trust. Guest: Mike Towers, Chief Digital Trust Officer at Takeda Pharmaceuticals Host: Elena Kvochko, Chief Trust Officer at SAP Please like, share and subscribe! Show Notes: Follow Mike Towers on LinkedIn: https://www.linkedin.com/in/michaelatowersjr/ Check out the blog for this episode: https://blogs.sap.com/2023/02/08/creating-a-trusted-environment-in-pharmaceuticals-with-mike-towers/?preview_id=1697718

More and more companies are grappling with trust and striving to assure trust for their stakeholders. As trust develops as a business category, more companies are seeing value in having a dedicated executive for this category—to build trust around personal data and around risk, safety, and ethics. What kinds of businesses should consider establishing their own Chief Trust Officer or Head of Trust, and how will this evolve? Our guest, Emily Gonzales Drulis, Global Head of Trust, Safety, and Risk Operations for Stripe, shares her insights about what trust means in the fintech world and where believes trust is heading. Guest: Emily Gonzales Drulis, Global Head of Trust, Safety, and Risk Operations for Stripe Host: Elena Kvochko, Chief Trust Officer at SAP Please like, share, and subscribe! Show Notes: Follow Emily Gonzales Drulis on LinkedIn: https://www.linkedin.com/in/emilyjanegonzales/ Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP

Cyber-attacks like ransomware, phishing, DDoS have continued to be of major concern to organizations of all sectors and sizes. Emerging technologies like Internet of Things and machine learning have expanded the threat landscape and developed new attack vectors. More than ever, organizations have a need to reassure their customers that they are capable of protecting their data and recovering from an attack with little damage. How can Chief Trust Officers and Heads of Trust fulfill this need? Jim Alkove, former Chief Trust Officer at Salesforce, joins us and shares his insights as one of the first Chief Trust Officers in the field. Guest: Jim Alkove, former Chief Trust Officer at Salesforce and Co-Founder of Roanoke Data Security Host: Elena Kvochko Please like, share and subscribe! Show Notes: Follow Jim Alkove on LinkedIn: https://www.linkedin.com/in/jalkove/ Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP

Moving organizations to the cloud is becoming crucial for businesses to be able scale, better manage customer expectations, reduce costs, and innovate faster. This transformation requires more than a few technical changes to make the transition and deployment successful. What other aspects of the cloud should customers be aware of and how can cloud providers help customers during this transition? Jay Thoden van Velzen discusses what challenges businesses are likely to face when transforming into the cloud and what they need to be successful. Guest: Jay Thoden van Velzen, Strategic Advisor to the CSO at SAP Host: Elena Kvochko, Chief Trust Officer at SAP Key takeaways: -Cloud transformation affects the entire organization -Trust is more important than ever in the cloud -Cloud transformation requires continuous improvement -When moving to the cloud, keep security a priority -A diverse cloud workforce is the best cloud workforce Please like, share and subscribe! Show notes: Follow Jay Thoden van Velzen on LinkedIn: https://www.linkedin.com/in/jay-thoden-van-velzen/ Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP

Guest: Michael Bondar, Enterprise Trust Leader at Deloitte Host: Elena Kvochko, Chief Trust Officer at SAP Trust is essential for exceptional performance in business. This has been true forever, but recently, we’ve seen more research around the topic of truat, and businesses are developing entire departments to strengthen trust with their partners, employees, and customers. SAP became part of the trend with the establishment of the Chief Trust Office in March of 2020. The Chief Trust Office works on new and ideal ways to optimize trust with our customers and partners. In this episode, Elena and Michael explore where the trend of trust in global business is headed. Please like, share and subscribe! Show notes: Follow Michael Bondar on LinkedIn: https://www.linkedin.com/in/michaelbondar/ Learn more about enterprise trust from Deloitte: https://www2.deloitte.com/us/en/pages/financial-advisory/solutions/the-importance-of-trust-in-your-organization.html