Tied Together

In the Western world we often take for granted how seamlessly much of our healthcare links through technology when compared to areas in greater need of medical assistance. Simprints is an NGO transforming the fight against poverty, and its CEO - Toby Norman - exudes an infectious passion for improving the lives of the 2.1m patients they’ve helped to date. Join us on Tied Together to learn how technology is increasing transparency, speed and efficiency in rolling out global health campaigns. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

Just 5 years ago, UX sounded like medical photography to the uninitiated - now for those within the profession like Helena Hill, it’s an indispensable tool with a myriad of disciplines. We bring Helena, a keynote speaker who runs her own consulting firm, onto Tied Together this week to share how the industry has progressed from simple web & mobile design into an asset that’s now integral to any business looking to offer a top tier customer experience. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

Finding the best talent is hard to come by at the moment. As a specialist in building high-performing software teams, Beata Green can break down why. As Commercial Director of HeadChannel for 12 years, she’s well versed in understanding a team’s needs and maximising their potential. Beata chats with Richard Bundock on Tied Together this week around what’s causing this talent shortage, and how you can overcome it. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

2020 presented a huge challenge for air travel, perhaps more than most. But where we saw other sectors finally catching up with their technology, aviation has always seen its tech evolving. With a 30+ year career in air travel, spanning BA and Qatar Airways among many, Simon Talling-Smith is in a perfect position to observe the industry’s digital advancements. In Tied Together this week, Simon shares the gradual development of the sector, whether we’ll return to a pre-pandemic experience, and the interoperable & sustainable future of air travel. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

2020 may have changed the events space forever, but the technology at the forefront of the new age of virtual events has been a long time coming. Developing their platform since 2008, Social27’s offering has the ingenuity to fulfil the needs of customers like Microsoft, SugarCRM, and facilitating COP26’s complex needs in 2021. Discover from their CEO, Ike Singh Kehal, how their use of machine learning is tailoring experiences to attendees, the potential for this to create more engaging experiences, and why the bane of digital events - the dreaded Zoom Fatigue - might not actually exist… This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

Product feedback is an indispensable tool for Product Managers, so the power that digital tools are providing to capture that feedback shouldn’t be overlooked. UserVoice is a platform looking to hone in on the customer experience, and their CEO Matt Young is steadfast in his commitment to prioritising and streamlining the feedback capture. Matt joins us on Tied Together to discuss how digital tools help filter and analyse feedback, how to integrate software most effectively, and the connected future of Product Management tools. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

Online learning has been turned upside down over the past few years, and with an abundance of content it takes special systems to incite active, engaging learning. Eduflow is a powerful platform to manage social learning at scale, and their CEO - David Kofoed Wind - is the bright mind heading up their desire to harness the power of social motivation. In this week’s Tied Together, David shares the LMS platforms take on providing a unique learning experience that’s useful in schools and businesses alike. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

The innovation we see in systems permeating every industry so often originates with the manufacturing sector, and Fulcrum are pushing their clients to achieve more through their ERP offering. Their Founder & CEO, Sunny Han, is bringing digitisation and acceleration to Fulcrum’s customers. We chat to Sunny on the latest episode of Tied Together to hear how he sees the parallels between machine learning and human intuition, their ambitions to connect businesses together, and the power of system integration. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

As the hospitality industry continues to find its feet again after a tough two years, there’s a lot of solutions that technology can offer to help them work at their very best - namely OpsAnalitica. Their Founder, Thomas Yionoulis, has an incredibly rich and varied career path taking him from a budding standup comedian to creating Quiznos’ audit software to uphold standards across their 5,000 locations at the time. Katrina Logie talks with Thomas about the potential gains that technology can bring to the sector, how they design UX to cater to busy hospitality staff, and the future prospect of combining staff, robots, sensors and real time data. This episode of Tied Together covers: Links and references: https://bit.ly/3jAo8bD

On Tied Together we’re always looking at the future of digital, and one of the most unique implementations of Artificial Intelligence might come from an unexpected source - psychics. We’re joined by Raven Storm, an expert in extrasensory perception (ESP), whose work with AI is making readings more accessible to us at home. Raven shares all, from the prospect of new, novel expressions of our aura in the Metaverse, to creating the ‘Uber for Psychics’. This episode of Tied Together covers: Links and references: https://bit.ly/3tWYSlV

The incredible array of tools helping energy customers navigate the complexities of the market now are a far cry from those available when the market opened 20 years ago. With the supply of energy moving to more renewable sources, we hear from Energy Ogre’s CEO on how they’re using innovative technology to pair consumers’ demand profiles with the right suppliers. Jesson Bradshaw brings his expertise to Tied Together this week, as we hear about how proprietary systems are rapidly processing huge amounts of data, the cloud computing and database tools essential to their offering, and much more. This episode of Tied Together covers: Links and references: https://bit.ly/3tRtpll

Two years ago the country’s healthcare response to Covid was immense, and wouldn’t have been possible without the digital advancements made in recent years. At the forefront of these changes as CEO of Digital Health and Care Wales is Helen Thomas, advocating the need to create a smoother care pathway that signals an end to outdated systems. Helen joins Katrina on Tied Together to consider how we integrate digital without limiting access to those less adept with tech, the data processing tools enabling Wales’ community pharmacies, and more on connecting healthcare services together. This episode of Tied Together covers: Links and references: https://bit.ly/3CLJdbQ

Glovo has seen monumental growth in the delivery sector, expanding its innovative tech solution into 23 countries, so how do they manage data to match their ever-increasing demand? Narek Verdian is Chief Technology Officer for the Barcelona-based startup, and he joins Katrina Logie on Tied Together to discuss how machine learning and AI are essential as they breach new territories, and what tools we need for the future of hybrid work to live up to its potential. This episode of Tied Together covers: Links and references: https://bit.ly/3Hu1knC

The key to nailing seamless UX design across territories is closely tied to both the incredibly complex world of psychology, and a global awareness of cultural differences. This is typified in the approach taken by this week’s podcast guest, UX Practitioner Thomas Watkins, who considers himself more of a Design Psychologist. The founder of UX design agency 3Leaf joins Lynsey Brownlow to break down how consistency helps keep experiences predictable and smooth for users, the importance of considering tone of copy in different regions, and how vital it is that we continue to research shifting trends in UX preferences. This episode of Tied Together covers: Links and references: https://bit.ly/3gMX0oH

Whether or not they’re aware of it, businesses of all sizes are gathering a wealth of data with which they can make invaluable observations. Joining us on Tied Together this week to discuss how organisations are maximising this data to their benefit is Matt Nixon, Founder of data & analytics consultancy Molzana, who recently became the latest, exciting addition to the Cohaesus Group! We dive into the origin of Matt’s expertise in data analysis, the channel agnostic approach that allows Molzana to work effectively in diverse sectors, and how they make such an influential impact through the insights they provide. This episode of Tied Together covers: Links and references: https://bit.ly/34pAO0L

The opportunity to spend time with your customers is the most valuable thing a business can do. Put that time to good use - it can make or break experiences. Sky’s Flavio Lamenza has observed the best and worst in user experiences, from sites implementing simple feedback tools to halting an eCommerce funnel the moment you set foot on a site. We hear from Flavio, Senior UX Designer, who joins us to offer his fabulous insights into the hurdles you can remove from your user experience, how you can spend more quality time with customers, and why it’s vital to take a holistic look at UX rather than rely purely on data alone. This episode of Tied Together covers: Links and references: https://bit.ly/3GJGxwO Learn more with our 'The Problem with Feedback Survey's' Whitepaper: https://bit.ly/3slAzMH

Health & Wellbeing is an area with far more focus than ever before, evidenced by the slew of apps and services jumping into the space within the past few years alone. So where does Tictrac’s James Henson see the most effective outcomes for end users, and how can we achieve it? Interoperability between platforms promises to unlock new experiences greater than the sum of their parts. Learn how Tictrac are traversing the digital health space, and the bright future they’re working to bring businesses, on episode 23 of Tied Together. This episode of Tied Together covers: Links and references: https://bit.ly/32QIbho

Marketing spend is an essential growth tool in business and brand transformation, so why is such a huge proportion of it reportedly ineffective? For those looking to grow their brand, simply throwing money at the problem is unlikely to yield the success that The Thread Team’s Richard Calvert fosters with their clients. Richard joins us on Tied Together this week for a dive into why it’s not enough simply to obtain a tool without properly applying it, and how modern marketing’s focus on digital touchpoints doesn’t elude the same issues that remain relevant to any business in any era. This episode of Tied Together covers: Links and references: https://bit.ly/3yP7YSE

Long gone are the days of physical job boards and drive-by CV runs; the systems for hiring talent are more powerful than ever, but with great power comes great responsibility. With an overview of how technology in the recruitment sector has progressed over the past 10 years, talent.io’s Tom Morgan features on this week’s episode of Tied Together. He and host Katrina Logie discuss revitalising lesser-used platforms, the growth of A.I. & automation, and where future platforms could perfect the recruitment experience for businesses and candidates alike. This episode of Tied Together covers: Links and references: https://bit.ly/3ycrIzh

The DAP Strategy is a fascinating new book, by Raj Sundarason, which takes a look at the rise of the need of digital adoption platforms. https://www.dapstrategist.com/