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Your detailed guide through the voice-first revolution. Turning you into an epic voice user experience designer, developer or all-round, clued-up voice-head. Whether you're an individual, an agency, a brand or a newbie, we'll help you take advantage of the biggest shift in user behaviour since the smartphone.

Your detailed guide through the voice-first revolution. Turning you into an epic voice user experience designer, developer or all-round, clued-up voice-head. Whether you're an individual, an agency, a brand or a newbie, we'll help you take advantage of the biggest shift in user behaviour since the smartphone.
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Your detailed guide through the voice-first revolution. Turning you into an epic voice user experience designer, developer or all-round, clued-up voice-head. Whether you're an individual, an agency, a brand or a newbie, we'll help you take advantage of the biggest shift in user behaviour since the smartphone.






Voice first design strategy with Ben Sauer

Ben Sauer is a Design Strategist who's worked with some of the world's well known brands: Virgin, Tesco, Pearsons, British Gas, Penguin Random House, BBC. Ben worked with Clearleft as a Design Strategist for many years and more recently turned his attention to how voice will change design. Over the last couple of years, Ben has been focusing on helping brands navigate the voice space and figure out how voice will impact their business, as well as where to start with a voice strategy. Ben...


Adoption, growth, in-skill purchases and developer rewards with Nick Schwab

The first in a new series called 'Unscripted' where we have off-the-cuff, unscripted conversations with voice first leaders and practitioners to get acquainted, hear their story and find out how they do what they do. In this first episode, we speak to Alexa Skill developing veteran, Nick Schwab, founder of Invoked Apps, about: Follow Nick Schwab on Twitter Check out Invoked Apps


All about conversational commerce with Charlie Cadbury

In this episode, we take a deep dive into conversational commerce: what it is, what's possible and how you can turn conversing strangers into paying customers. Our guest Charles Cadbury is the co-founder of Say It Now, a company that helps brands respond the the growing consumer need for immediacy. Charlie's history is impressive. He's seen more than 1,000 client briefs and delivered over 300 digital projects, many of them related to commerce. After working with Lola Tech to create the...


#VOICE18 with Tim Kahle and Dominik Meißner of 169 Labs

We celebrate the 6 month anniversary of VUX World by reviewing the modev Voice Summit event that took place last week in Newark. We anchor on the Voice Summit to take stock of 2018 and look forward to what brands, designers and developers should be focusing on over the next 6 months. To guide us through #VOICE18, Dustin and I are joined by Tim Kahle and Dominik Meißner, founders of 169 Labs. Win 2 free tickets to the All About Voice conference in Munich on 12th October 169 Labs are...


The strategy, creativity and technology triangulation with RAIN's Will Hall and Jason Herndon

This week, we’re speaking to RAIN agency’s Will Hall and Jason Herndon about how their three pillars of: strategy, creativity and technology, are leading the world's biggest brands to voice first success. In this episode: voice strategy, creative prowess and technological genius In this episode, RAIN’s Executive Creative Director, Will Hall, and VP, Engineering, Jason Herndon guide us through the practicalities of how they shape voice strategies and implement voice first solutions for...


All about conversation design with PullString's Oren Jacob

This week, we speak to conversation design master, Oren Jacob, about what it takes to create successful conversations with technology. There are so many complexities in human conversation. When creating an Alexa Skill or Google Assistant Action, most designers try to mimic human conversation. Google itself has taken steps in this direction with the fabricated ‘mm hmm’ moments with Google Duplex. But does all of this have an actual impact on the user experience? Does it make it better or...


How to translate your Alexa Skill or Google Assistant Action with Maaike Dufour

Translating your Alexa Skill or Google Assistant Action is about more than translating the words in your script. It's about translating the user experience. Maaike Dufour calls this 'transcreating' and she joins us this week to show us how it's done. Why should you translate your Alexa Skill or Google Assistant Action? The world is getting smaller. Technology has enabled us to reach and connect with people from every corner of the earth with ease. Take this podcast for example. It’s...


How I built the world's best chatbot with Steve Worswick

We speak to the creator of the world’s best chatbot about how to design Loabner prize-winning conversational experiences. Steve Worswick is the creator of Mitsuku, the general conversation chatbot that has won the Loabner prizefor the last two year’s straight. 13 years in the making, Mitsuku passed the Turing testand convinced a panel of judges that it’s human over the course of a 20 minute conversation, two years in a row, to be crowned the world’s best chatbot and conversational...


Helping brands bridge the gap with Witlingo's Brielle Nickoloff and Luciana Morais

This week, we're finding out how brands can get started and enter the voice first world of smart speakers and digital assistants. Me and Dustin Coates are joined by one of the top US voice first agencies, Witlingo. We speak with two Lead VUX designers, Luciana Morias and Brielle Nickoloff, about how your brand can bridge the gap over to voice. In this episode Brielle and Luciana share how they guide brands through the process of discovering their voice and establishing a voice first...


All about Speakeasy AI with the Fresh Prince of AI, Frank Schneider

This week, me and Dustin are speaking with the Fresh Prince of AI, Frank Schneider, about how Speakeasy AI aims to deliver the promise of AI in voice (that’s a lot of AI’s). How many people truly understand what their customers are asking for? Whether it’s in your Alexa Skill, your chatbot or in your IVR, you can’t hope to serve the needs of your users or customers if you don’t understand what they’re trying to do or ask. Understanding is the most important first step you can take Once...


All about Alpha Voice with Bryan Colligan

This week, we’re finding out how content creators can have their podcasts and YouTube content indexed and searchable on voice, with Bryan Colligan of Alpha Voice. With the podcast industry thriving and more people listening to podcasts than ever, more brands are starting to launch their own podcasts. Podcasts are a perfect fit for devices like the Echo and Google Home because they provide ambient entertainment, similar to the widely popular relaxation sounds skills. Two problems face...


Voice analytics and Dashbot with Arte Merritt

This week, we’re getting deep into voice analytics and will help you learn more about how you can understand the performance of your voice first experience. One of the biggest benefits that technology has given us is the ability to understand. To understand whether our latest PPC campaign had an impact on sales. To understand whether our new website increased our leads. To understand whether our pricing tweak made a difference on click through rates. To understand whether our foray into...


All about Pindrop, VUI design and VUI tuning with Simonie Wilson

This week, we take a look at the similarities between VUI design for IVR and VUI design for voice assistants. We also explain what VUI tuning is and why it’s important, whilst giving you some tips on how you can tune your voice user interface. We also discuss PinDrop and voice first security. In this episode We speak to one of the world’s expert VUI practitioners, Simonie Wilson, to get under the hood of Passport and figure out what it is, how it works, why it’s needed and how you can...


All about BotTalk and how to run a voice first discovery workshop with Andrey Esaulov

This week, we’re digging into how you can create an Alexa Skill using BotTalk and we give you a template for running a voice first discovery workshop, with SmartHaus Technologies CEO and BotTalk co-founder, Andrey Esaulov. We discuss the importance of starting with a solid use case and how imperative it is to base your voice app on a real-world scenario that’ll add value to your users. Send us your answersVUX World Flash BriefingWe then dive deep into the practical detail of how to...


All about voice search with the SEO Oracle, Dr. Pete

Dr. Pete, Marketing Scientist at Moz, and world-leading SEO oracle, tells all about the voice search landscape, and how you can rank for searches on digital assistants like Google Assistant and Amazon Alexa. This is a jam-packed episode with deep, deep insights, advice and guidance on all things voice search related. We'll give you practical ways to compete to be the answer that’s read out in voice first searches, as well as some notions on the current and potential future benefit that...


All about Voysis and the GUI to VUI transition with Brian Colcord

We’ve covered plenty of voice first designand developmenton this podcast. Well, that’s what the podcast is, so we’re bound to! Most of what we’ve discussed has largely been voice assistant or smart speaker-focused. We haven’t covered a huge amount of voice first application in the browser and on mobile, until now. Mic check You’ll have noticed the little mic symbol popping up on a number of websites lately. It’s in the Google search bar, it’s on websites such as EchoSim and Spotify are...


All about voice first games with Florian Hollandt

Voice first games are one of the most popular Amazon Alexa skill categories. So what type of voice games are available? And how do you create them? We speak to game developer and reviewer, Florian Hollandt, to find out. Games are helping Alexa take off. According to, Alexa Skill games are the second most popular skill categorybehind smart home skills. Amazon has been encouraging the development of games, too. We've seen the Alexa Skills Challenge: Kids recently and I'd say...


Turning Alexa for Business into a business with Bob Stolzberg

Today, we’re following the story of the inspirational Bob Stolzberg of VoiceXP, and giving you some deep insights into how you can turn Alexa for Business into a business. In this episode, Dustin and I are getting into the detail of how VoiceXP came to be, how Bob almost made $14,500 profit from his first Alexa Skill, why voice is such a big opportunity and how he turned Alexa for Business into a business. We’re also discussing the features that come with Amazon Alexa for Business and...


How people REALLY use Amazon Alexa with Martin Porcheron

Today, we’re discussing the findings of Martin Porcheron’s study, ‘Voice interfaces in everyday life’. We uncover insights into how people actually use Amazon Alexa in the home. We find unique user behaviour, new technology challenges and understand what it all means for voice UX designers, developers and brands. Voice interfaces in everyday life Imagine if you could eaves drop into someone's house and listen to how they interact with their Amazon Echo. Imagine, whenever someone said...


Tackling the challenges of discoverability and monetisation on Amazon Alexa with Jo Jaquinta

Today, we're getting deep into the biggest challenges facing designers and developers on the Alexa platform: being discovered and making money. And who better to take us through it, than one of the most experienced developers on the voice scene, Jo 'the Oracle' Jaquinta. Speak to anyone who's serious about voice first development and they'll tell you the two biggest challenges facing the voice first world right now are skill discoverability and monetisation. Vasili Shynkarenka of...