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Your detailed guide through the voice-first revolution. Turning you into an epic voice user experience designer, developer or all-round, clued-up voice-head. Whether you're an individual, an agency, a brand or a newbie, we'll help you take advantage of the biggest shift in user behaviour since the smartphone.

Your detailed guide through the voice-first revolution. Turning you into an epic voice user experience designer, developer or all-round, clued-up voice-head. Whether you're an individual, an agency, a brand or a newbie, we'll help you take advantage of the biggest shift in user behaviour since the smartphone.
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Location:

United Kingdom

Description:

Your detailed guide through the voice-first revolution. Turning you into an epic voice user experience designer, developer or all-round, clued-up voice-head. Whether you're an individual, an agency, a brand or a newbie, we'll help you take advantage of the biggest shift in user behaviour since the smartphone.

Twitter:

@VUXworld

Language:

English


Episodes

Emotional intelligence with Sina Kahen

12/17/2018
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This week, we're joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 'First date' principles. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Our guest Sina Kahen is an Imperial College MBA student working in the biotechnology and voice technology industries. He is currently co-founder and product manager at VAICE,...

Duration:01:09:06

The Rundown 004: re:Invent recap

12/11/2018
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On this week's Rundown, we're catching up to run through AWS re:Invent, Amazon's biggest event of the year, and discuss everything voice-related that occurred. We'll also weave in some of the latest news happenings and analyse the implications and opportunities for the industry. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Links Dustin's recap write ups of days one, two, threeand four Amazon reminders API Freebox,...

Duration:00:48:35

All about vCommerce and Jetson.ai with Jon Chu

12/10/2018
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This week, we're speaking with Jon Chu, COO, Jetson AI, all about the Jetson platform and voice shopping and ordering in the restaurant, retail and hospitality space. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Links Visit the Jetson.ai website Follow Jetson on Instagramand Twitter Connect with Jon on LinkedIn Email jon@jetson.ai

Duration:00:54:02

Meet Uma, the enterprise voice assistant, with Stephen Milner and Marcus Finley

11/23/2018
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Today, we're joined by Ammi Systems CEO, Stephen Milner, and CTO, Marcus Finlay, to discuss voice in the enterprise and how their new voice assistant, Uma, is set to revolutionise productivity at work. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Voice in the enterprise This episode advanced on some of the concepts we discussed with Shawn Kanungoand discusses working examples of how Uma is helping people be more...

Duration:01:03:41

VUI design best practice for kids Alexa skills with the BBC's Paul Jackson

11/19/2018
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We're honoured to be joined by Paul Jackson, Senior Designer at the BBC, to discuss how the Beeb are approaching VUI design, with a particular focus on designing Alexa Skills for kids. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio VUI design for kids The BBC is killing it in voice right now. It's one of the only companies with a full in-house voice and AI team and it consists of tens of people. It's investing heavily...

Duration:01:10:34

Samsung Bixby: Your questions answered with Bob Stalzberg and Roger Kibbe

11/16/2018
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Samsung has opened up Bixby to developers, so we've rounded up two Samsung Bixby Developer Experts, Bob Stalzberg and Roger Kibbe, to get to the heart of what this means for the voice community. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Links Follow Bob on Twitter Follow VoiceXP on Twitter Visit the VoiceXP website Follow Roger on Twitter Follow VoiceCraft on Twitter Visit the VoiceCraft website Check out...

Duration:00:50:12

The latest in voice SEO and discoverability with John Campbell

11/12/2018
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Discussing the latest insights and research in voice SEO and showing you how you can get discovered on Google Assistant, with the MD of Rabbit and Pork, John Campbell. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Voice SEO Voice SEO is a roaring-hot topic. All the top marketing and business publications have been writing about the importance of voice searchall year. But, little has been documented on how to actually...

Duration:01:10:57

Scoring voice experiences with Joel Beckerman

11/5/2018
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This week, Dustin Coates and I discuss the importance of sound design in voice experiences with the founder of Man Made Music, Joel Beckerman. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Sound design for voice experiences Man Made Music were voted the third most innovative company in music, behind Apple and Spotify. Its founder; author and composer, Joel Beckerman, has scored experiences for the worlds most iconic...

Duration:01:03:49

How to design a voice experience for the older generation with Heidi Culbertson

10/31/2018
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Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio VUI design for the elderly 10,000 people turn 65 every day in the USA and the UK has an ageing population, too. In America, the over 65s control over 70% of the country's discretionary spending. The opportunities in providing value to the once-termed 'silver surfers' could be hugely profitable, and Heidi Culbertson has her finger right on the pulse. Over the last 2 years...

Duration:00:58:03

Learn the art of conversation design with Hans Van Dam

10/22/2018
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A deep dive into the three pillars of conversation design: psychology, technology and creative writing, with Robocopy's Hans Van Dam. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio Conversation design Conversation design is more than simply putting some words on a page and hoping for the best. The assembly of words is only part of the job of a conversation designer. To design natural conversations that mimic what...

Duration:00:59:51

The Rundown 003: Increased engagement, Alexa room bookings, skill-to-skill connections, Google Assistant payments and more

10/16/2018
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Translating the recent happenings in voice news into insights and recommendations for designers, developers and brands. As ever, lots has been occurring recently. In this episode of the rundown, we discuss: The state of voice assistants by Adobe and how we're seeing increased usage in the 'third category'. That is, people are using more in-depth functionality on their voice assistants. That opens doors for richer voice experiences and suggests that customers can handle more complex,...

Duration:00:37:14

VUI design best practice from user testing with 120 brands, with Abhishek Suthan and Dylan Zwick

10/15/2018
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Pulse Labs founders, Abhishek Suthan and Dylan Zwick share their advice on VUI design best practice that they've learned from conducting voice first usability testing with over 120 brands. Where to listen Apple podcasts Spotify YouTube CastBox Spreaker TuneIn Breaker Stitcher PlayerFM iHeartRadio The search for VUI design best practice In web design, there are standards. Common design patterns and best practice that you'll find on most websites and apps. The burger menu, call...

Duration:00:56:18

Voice first social networks with Daniel Gonzalez

10/8/2018
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This week, we take a deep dive into voice first social networks and messaging, as we explore whether these platforms are poised for success or doomed to fail. We also discuss some of the challenges in building a voice first product, including the limitations of the tech stack and how VUI design is a way of compensating for this. To take us through the world of voice first social, we're joined by Daniel Gonzalez, co-founder of voice first messaging platform, SoundBite. Where to...

Duration:01:08:37

Voice first digital transformation with Shawn Kanungo

10/1/2018
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Voice first technology has the potential to transform organisations. Join Dustin and I as we dig into how voice is being used to create efficiencies within businesses with Silver founder, Shawn Kanungo. Silver, an agency based in Canada, is helping organisations use voice to streamline business processes, access line of business systems and improve productivity. We speak to the founder, ex-Deloitte digital transformation guru and speaker, Shawn Kanungo, to find out how it's done. In this...

Duration:01:00:58

The Rundown 002: Big news from Alexa as Google Home Mini becomes top selling smart speaker... and more

9/25/2018
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It's been a busy few weeks with both of the top two voice assistant platforms announcing new devices and software improvements, but what does it all mean for brands, designers and developers? Google Home Mini becomes top selling smart speaker That's right, the Google Home Mini smart speaker outsold all other smart speakers in Q2. Google's intense advertising over the summer months looks like it could be starting to pay off. It still isn't the market leader. Amazon still holds that spot,...

Duration:00:41:04

All about Snips with Yann Lachelle

9/24/2018
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This week, we're speaking to serial entrepreneur, Yann Lachelle, COO at Snips, about the privacy by design alternative to Google Assistant and Amazon Alexa. Privacy is a hot topic. With the Cambridge Analytica scandal and the introduction of GDPR in Europe, people are becoming more aware and more concerned with how companies are using their data. On the enterprise-side, one of the challenges preventing companies from implementing voice is the apprehension towards sending sensitive data to...

Duration:01:00:27

All about voice testing with Bespoken's John Kelvie

9/17/2018
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This week, Dustin and I catch up with John Kelvie, CEO and founder of Bespoken, and learn all about the three types of testing that can help you create and sustain great voice experiences. We discuss: Unit testing:End to end testing:Continuous testing:We also discuss the convergence of usability testing and technical testing and how they can play together, as well as hear John's take on the future of voice. Where to listen Apple...

Duration:01:11:34

Netflix 13 Reasons Why does voice + video with Tony Lizza

9/3/2018
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Tony Lizza, Project Manager at Apollo Matrix, shares his battle scars from working on the technical implementation of the Netflix 13 Reasons Why interactive cinema experience. This was a voice and video experience that was deployed through the mobile web browser and was used to promote Netflix's biggest show, 13 Reasons Why. Dustin Coates and I talk to Tony all about the creation of the experience and the technical challenges Tony and his team faced in implementing something so...

Duration:00:38:36

The Rundown 001: Alexa settings API, 5 Google Assistant tips and more

8/31/2018
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We're starting a new feature on VUX World: The Run Down. Dustin Coates and I are getting together each week (or bi-weekly) to discuss the recent happenings in the voice space and how that'll impact designers, developers and brands. Alexa settings API We're starting off by discussing the Amazon Alexa feature that developers have been clambering for since 2016: the settings API. With the settings API, you can access the user's timezone (among other things) and use that within your skill to...

Duration:00:44:36

All about Voiceitt with Sara Smolley

8/27/2018
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Alexa Accelerator 2018 featured startup, Voiceitt, gives people with speech impairments their voice back. Today, we're joined by co-founder and VP Strategy, Sara Smolley, to hear all about it. The There are millions of people across the globe who have non-standard speech. People who've had a stroke or who have multiple sclerosis or cerebral pausey, for example. Voiceitt's advanced speech recognition system, which is deployed through an app, allows those people to speak and be...

Duration:00:52:25