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Health system technology leaders are increasingly confronting a stark reality: legacy on-premises data centers, long considered reliable pillars of IT infrastructure, are reaching the end of their lifecycle. As the costs of virtualization technologies such as VMware and Citrix climb, many CIOs and CTOs are weighing the benefits of transitioning core workloads to the cloud. […] Source: Myriad Factors Making On-Prem Less Sustainable; Cloud the Clear Path, but Execution Requires Preparation and Expertise on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As patients enjoy positive AI-led interactions in other areas of their lives, they are coming to expect such treatment from their health systems. So if, instead, they receive a robotic and clunky experience from their hospital, it can constitute a one-way ticket to pressing 0 until a human comes on the line, or abandoning the call altogether. So what are IT executives to do? In this timely webinar, we’ll speak to leaders who are focused on providing an optimal AI-powered interactive voice recognition experience so – as often as possible – patients can efficiently get their questions answered without needing to “speak to a representative.” Source: Navigating the Future of AI-Driven Patient Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI is poised to revolutionize administrative and workflow processes in healthcare, but many health systems remain largely focused on its clinical applications, according to Lyle McMillin, Director of Product Management at Hyland Healthcare. While AI’s role in radiology and clinical documentation garners the most attention, McMillin says that CIOs should also prioritize automation in document […] Source: Partner Perspective: AI Driving Rapid Change in Non-Clinical Workflows; Solid Data the Key to Realizing Gains on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI has revolutionized clinical workflows, but its impact on revenue cycle management (RCM) is just as transformative. Health system CIOs must take notice, as AI-driven automation is rapidly reshaping contract management, denials reduction, and payment processes. Those who fail to embrace these innovations risk inefficiencies and financial setbacks in an increasingly competitive landscape. According to […] Source: Partner Perspective: AI Changing the RCM Game Too, CIOs Would Do Well to Take a Look on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Considering the millions of dollars that health systems have invested in their EHR platforms, it's no surprise that's the first place they look when seeking to fulfill a new use case. After all, staying "in-house" should offer cost benefits, both up front and in terms of integration/TCO. But sometimes an examination of a core vendor's offering leaves users and patients wanting, especially in comparison to best-of-breed products that were developed to focus on these use cases. Of course, someone -- or rather some governance process -- has to make the decision of how to move forward and if/how to partner with these specialized solutions. In this timely webinar, we'll speak to leaders who have grappled with these decisions in an effort to balance user preferences with overall enterprise IT initiatives. Source: Should I Stay or Should I Go? Evaluating the Cost/Benefit of In-Suite Versus Specialized Apps in the Digital Patient Engagement Space on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health systems are increasingly focused on delivering personalized, data-driven care to better serve current and prospective patients. At the same time, they are tasked with attaining aggressive organic growth targets and reducing infrastructure and administrative costs. Achieving these goals requires IT executives to unify fragmented patient data from various sources to create a comprehensive consumer profile. This unified approach enables targeted outreach, addresses care gaps, and fosters patient loyalty. Source: Unifying Disparate Patient Data for a Complete Consumer Picture and Enhanced Patient Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI is transforming healthcare, but its effectiveness hinges on the quality of data feeding it. At Hackensack Meridian Health, Chief AI Officer Sameer Sethi is ensuring that AI-driven advancements are rooted in strong data governance, responsible deployment, and human oversight. “AI isn’t magic,” Sethi said. “It works off of information that exists—about a topic, a […] Source: Having Quality Data, and Using Right Type of AI for the Task at Hand, Keys to Future Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The promise of AI in healthcare hinges on a fundamental requirement: high-quality data. Without it, even the most advanced algorithms will fail to deliver meaningful results, according to Sonya Makhni, MD, Medical Director of Applied Informatics at Mayo Clinic Platform. “Data quality isn’t always the most exciting topic at conferences, but it’s the foundation of […] Source: Clean Data Combined with Federated Learning Keys to Maximizing AI Efforts on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As health systems seek solutions to workforce challenges, AI is emerging as a tool to ease the burden on nurses. At Penn Medicine, AI-driven innovations are being explored to streamline workflows, improve documentation, and reduce clinician burnout. Anna Schoenbaum, DNP, MS, RN, VP of Applications, Digital Health & Predictive Health at Penn Medicine, highlighted the […] Source: Properly Leveraging AI to Empower Nurses and Reduce Burnout Takes Careful Study & Deep Engagement on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare IT executives often grapple with moving digital transformation initiatives from pilot programs to full-scale implementations. Crystal Broj, Enterprise Chief Digital Transformation Officer at the Medical University of South Carolina (MUSC), offers insights into overcoming these hurdles, emphasizing the importance of strong governance, IT collaboration, and iterative change management. Scroll down to watch or listen […] Source: Scaling Digital Transformation: Strategies for Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As AI gains traction in healthcare, its role must be carefully integrated to support clinicians without eroding patient trust. At UCI Health, CMIO and VP of Clinical Informatics Deepti Pandita, MD, believes AI should function as an “integral member of the care team” rather than a disruptive or opaque force. Scroll down to watch or […] Source: AI in Healthcare: Enhancing Efficiency Without Undermining Trust on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As AI continues to take hold in healthcare, executives must ensure they are using the right AI tools for the right jobs, according to Drew Ivan, Chief Strategy Officer at Rhapsody. While generative AI (GenAI) garners attention for its potential in clinical documentation, other AI methods, such as machine learning (ML), remain critical for tasks […] Source: Partner Perspective: Success with AI Depends on Clean Data & Selecting the Right AI for the Job on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health system IT leaders face a growing challenge: clinicians struggle to keep pace with rapid changes in EHRs and other digital tools. Bobby Zarr, Vice President of Healthcare at uPerform, believes AI can transform how health systems deliver training, improving adoption and satisfaction while reducing disruption. “The pace of change is accelerating, and users feel […] Source: Partner Perspective: Health Systems Should Give Software Training a Closer Look; Role-specific, Just-in-Time Approach More Effective Way to Go on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Sutter Health’s integration efforts extend far beyond standard IT system mergers. Jacki Monson, SVP, Chief Integration Officer & Chief Privacy Officer at Sutter Health, focuses on holistic transformation—aligning people, processes, and technology across mergers and acquisitions. “We’re not just integrating applications,” Monson said. “We’re integrating the entire ecosystem to function as one seamless operation.” Scroll […] Source: Driving Towards Systemness: How Sutter Health Integrates Technology, People & Process on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health systems face mounting pressure to leverage data for clinical and operational excellence, but innovation without a solid foundation can be counterproductive. Kiran Mysore, Chief Data Analytics Officer at Sutter Health, emphasizes that true data-driven transformation hinges on balancing innovation with disciplined data management. Scroll down to watch or listen to the full interview; or […] Source: Sutter Health’s Data Strategy: Quality & Trust Keys to Spurring Innovation on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The rapid evolution of AI is reshaping healthcare, but navigating its complexities requires a blend of pragmatism and innovation, according to Dr. John Halamka, President of Mayo Clinic Platform. As health systems grapple with AI integration, the challenge lies in balancing cutting-edge advancements with regulatory constraints and operational realities. Scroll down to watch or listen […] Source: AI’s Future in Healthcare: Balancing Innovation, Regulation, and Practicality on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

When technology fails, patient care cannot. That stark reality underscores the importance of business continuity planning in healthcare, a subject Anika Gardenhire, Chief Digital & Information Officer at Ardent Health Services, knows well. Having navigated a major ransomware incident, she believes that resilience is not just about preventing failures but about preparing for when—not if—they […] Source: Building Resiliency Depends on Establishing Key Relationships Before Disaster Strikes on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare IT leaders are tasked with ensuring physicians are satisfied and productive with the technology in place to do their jobs. Beyond the tools needed to deliver and document care, there are operational requirements that impact costs, job satisfaction, patient access, and ultimately care quality. Workforce management is often overlooked in a sea of pressing priorities, yet it plays a crucial role in optimizing the organization's most expensive resource: physicians. Many health systems rely on a combination of manual and technology solutions for managing provider time. This results in costly inefficiencies, underutilization of available resources, and causes enough confusion in the workplace to throw off work-life balance and increase burnout. Opportunity exists for IT leadership to help move the needle in this often-lingering manual process. In this session, we'll speak with leaders who realize that the costs of inefficient workforce management make this a problem worthy of addressing, and discuss possible solutions. Source: Exploring IT’s Role in Addressing Physician Workforce Management Challenges on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Houston Methodist is betting on an ambitious technology investment: equipping every patient room with high-definition cameras to centralize clinical services, improve efficiency, and enhance patient care. This initiative signals a broader shift toward virtual care integration and data-driven hospital operations, said Roberta Schwartz, EVP and Chief Innovation Officer. Scroll down to watch or listen to […] Source: Lights, Camera, Healthcare: Houston Methodist Invests in In-Room Cameras to Unleash Innovation on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Like all health systems, AtlantiCare is seeking ways to ease the documentation burden on clinicians. CIO Jordan Ruch sees ambient clinical AI as a key tool in reducing burnout and allowing providers to spend more time at the bedside. Scroll down to watch or listen to the full interview; or subscribe to healthsystemCIO on your […] Source: Oracle’s Impact on Methodology & Service, Along With Native AI Capability, Give EHR Customers Reason to be Bullish on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.