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Health First’s 10,000 employees and 600 providers now run on a unified technology backbone that spans hospitals, clinics, and a 100,000-member health plan, and the annual cost is lower than what the organization paid before. The Brevard County, Florida-based integrated delivery network completed two major Epic rollouts in rapid succession: its provider division went live […] Source: Health First’s Carr Weaves Tapestry for Integrated Payer-Provider Platform on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Christopher Plummer spent a decade as a cybersecurity contractor for the U.S. Navy, supporting the submarine maintenance program. He now serves as senior cybersecurity architect at Dartmouth Health. The shift was jarring. “Securing nuclear secrets was easier than securing healthcare,” Plummer said. “And it’s only true because the government tells you what to do.” In […] Source: Citing React2Shell & Log4J, Dartmouth Health’s Plummer Says Lack of Granular Tech Inventory Still an Issue on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Conversational AI agents have the potential to transform routine patient portal support calls into clinical engagement opportunities. In this episode of our Partner Perspective Interview Series, Bill Hudson, CIO at Hippocratic AI, and Dan Stoke, VP of Healthcare at CTG, discuss their partnership integrating Hippocratic AI agents into CTG’s service desk operations. CTG handles 500,000+ […] Source: Conversational AI Agents Poised to Supercharge Pop Health on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare organizations racing to implement AI solutions are discovering that their greatest obstacle isn’t the technology itself but the quality of the data these systems rely on. According to Sarang Deshpande, VP of Data and Analytics at Franciscan Alliance, the rush to deploy AI has exposed long-standing data quality issues that many health systems have […] Source: Franciscan’s Deshpande Says AI Success Hinges on Data Governance on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

A health system’s 10-year path to implementing enterprise imaging reveals the operational complexity and strategic planning required to consolidate imaging platforms across clinical departments. UI Health, the University of Illinois Hospital Health Sciences System, recently contracted with AGFAHealthCare’s to implement an enterprise imaging platform after years of planning that began with early discussions in 2016. […] Source: UI Health’s Polikaitis Shares Strategies for Enterprise Imaging Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Supercharged by AI, the pace of technology change is faster than ever, forcing IT leaders to make high-stakes decisions today without limiting their ability to respond to tomorrow’s challenges. In this webinar, a panel of experienced leaders will share strategies for building flexibility into architectures, contracts and governance so organizations retain the ability to adopt emerging tools while managing risk. Attendees will learn how to chart a clear course forward that leaves ample room for adjustment as technology, regulation and business needs evolve. Source: Strategies for Future-Proofing Your IT Shop on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Beacon Health System has signed a comprehensive agreement with Oracle to implement the vendor’s next-generation AI-infused EHR platform, part of a broader partnership that includes analytics and enterprise resource planning systems. The deal positions the 10-hospital system as a beta partner for Oracle’s latest technology, including its ambulatory AI EHR slated for imminent release and […] Source: Johnston Explains Why Beacon is Betting Big on Oracle’s AI-Powered EHR on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare organizations deploying AI agents must establish robust guardrails to prevent reputational and clinical harm, even when partnering with leading technology vendors, according to Spencer Dorn, MD, Vice Chair in the Department of Medicine and Lead Informatics Physician at the University of North Carolina at Chapel Hill. A recent incident at Gap illustrated the stakes […] Source: UNC’s Dorn Cautions that AI Agents Need Guardrails to Manage Risk on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Tampa General Hospital has implemented an AI-powered voice agent that now answers every incoming call to its health system, addressing a critical access problem that left tens of thousands of patients unable to reach the organization each month. The seven-hospital Florida health system was abandoning approximately 40,000 calls monthly before deploying the digital assistant, named […] Source: Tampa General’s Arnold Says Voice Agent Hitting Right Notes for Overwhelmed Call Center on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare security leaders must rethink how they approach identity verification in an era where traditional perimeters have dissolved and counterfeit credentials are readily available on the dark web, according to Jason Taule, CISO at Luminis Health, a regional hospital system throughout the Mid-Atlantic. Identity verification has been fundamental to security since ancient civilizations stored valuables […] Source: Luminis Health’s Taule Says Identity Remains Healthcare’s Core Cyber Challenge on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The most successful cybersecurity leaders in healthcare have shifted from acting as gatekeepers to becoming business enablers who help organizations achieve their goals securely. This transformation requires building deep relationships with leadership, understanding operational workflows, and balancing robust security controls with positive user experiences. Randall (Fritz) Frietzsche, Enterprise CISO at Denver Health, has spent nine […] Source: Cyber Success Depends on First Understanding, Then Empowering, Users on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The 2025 CHIME Fall Forum, held in early November, brought together hundreds of the top IT executives to share what's working, what isn't, and what might be next in digital health. In this webinar, we'll speak to leaders who attended the form to learn their key takeaways and discover how exposure to so many new and diverse perspectives has either confirmed or changed their strategic thinking about the future. Source: Reflections on the CHIME Fall Forum: Key Takeaways to Decode the Future on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI-led policy redesign and a broader definition of return on investment are reshaping how Nirav Shah, MD, Associate CMIO, AI & Innovation, Endeavor Health, approaches digital transformation across the nine-hospital Chicago-area system. Endeavor Health, which operates roughly 300 sites of care and accounts for about one-third of Illinois’ population in its catchment area, built its […] Source: Gen AI & LLMs Facilitate Rebuilding Bodies of Data from Scratch; Says Endeavor Health’s Shah on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

As health-system IT ecosystems grow more complex, leaders need a better understanding of which technologies they run, where each sits in its risk life cycle, and how assets map to the clinical and administrative workflows they support. It is with the attainment of this more continuous, end-to-end understanding that organizations can manage risk on an ongoing—not snapshot—basis. This work is essential, as effective business-continuity planning depends on anticipating when operations could be affected by outages or vulnerabilities. In this webinar, we’ll speak with leaders focused on sharpening IT inventories and dependency maps to keep care delivery up and running. Source: Strengthening Cyber Resilience with More Accurate IT Asset Data on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

The race is on for healthcare organizations to deploy AI agents that increase productivity and cut costs. But with a rapidly evolving market, a wide range of options—from building in-house to buying a vendor solution to partnering with a middleware OEM—and a saturation of similar products, it can be difficult for health systems to cut through the noise. This webinar will help you navigate the agentic AI landscape. We’ll explore the pros and cons of the three main approaches: build, buy, or partner. We'll also cover best practices for selecting an agentic AI partner (new or existing vendor) and discuss hidden risks in this rapidly evolving space. Finally, we'll provide guidance on how to stay at the forefront of the agentic AI wave and capitalize on its immense potential. Source: Maximizing Value, Minimizing Risk: Operationalizing an Agentic AI Strategy on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

At Ochsner Health, AI is moving from experimental project to core clinical capability, and Jason Hill, MD, Innovation Officer, says the physicians and health systems that master it first will gain a decisive advantage in care quality and efficiency. Leading an innovation division inside an $8 billion, 46-hospital integrated delivery network that also operates its […] Source: Ochsner Health’s Innovation Chief Says Deeply Embracing AI Stakes to Play; But Monitoring Drift Essential on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Health-system IT executives face relentless user demand while working with constrained budgets and lean staffing. Running a tight ship is essential. That requires disciplined governance, transparent communication and proactive workload management—approaches that increase throughput and prevent stakeholders from overreacting to work still in progress. In this timely webinar, we will speak with leaders who operate at high capacity while keeping teams engaged and customers satisfied. Source: Strategies for Running an Efficient, Valued, High-Morale IT Shop on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

AI is being infused into the healthcare ecosystem from 1,000 directions at 100 miles per hour. At least, that’s what it feels like to many tasked with ensuring those injections are done with proper guardrails in place. And while the risks of drift, hallucinations, and bias are at least well appreciated (if not mastered), those related to compliance and cybersecurity need to be more deeply considered and brought—via governance—into the right discussions at the right time. In this timely webinar, we’ll speak with cyber leaders focused on acting as true partners to their operational colleagues—fostering the rollout of the AI tools everyone wants, while making sure it’s done the right way. Source: Cyber Strategies for Securing the AI Influx on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare IT executives are deploying technologies such as generative AI to improve front-end patient access, enable ambient clinical documentation, and streamline back-office tasks like claims submission. Yet the mid-revenue cycle often receives less attention. This broad domain—including clinical documentation integrity and physician query management, medical coding and clinical validation, and charge capture and revenue integrity—still relies on entrenched workflows in many organizations. Given the gap between current practice and what modern tools can deliver, the mid-revenue cycle is a prime target for efforts to reduce costs and capture revenue. In this webinar, we’ll speak with leaders who are looking to bring today’s best technology to these processes. Source: Exploring IT Optimization Opportunities in the Mid-Revenue Cycle on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Nnaemeka Okafor, MD, VP, Chief Analytics and Informatics Officer, Memorial Hermann Health System, says health systems are shifting from purchasing tools to building the conditions that let them deliver results. In an extensive interview, he outlined a program that emphasizes multidisciplinary governance, deliberate training, durable data infrastructure and careful budgeting that accounts for the true […] Source: Memorial Hermann’s Okafor Says Extracting the Value of IT Requires a Greater Investment in Training on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.