Business of Tech

Understanding your superpower as a partner and aligning it with Microsoft is crucial for success. In this podcast episode, Rob Fegan stresses the importance of partners recognizing their strengths and value proposition when collaborating with Microsoft. He emphasizes the significance of partners identifying their areas of expertise and target market to effectively align themselves with Microsoft's objectives and customer needs. Fegan suggests that partners should begin by pinpointing their specific domain of expertise, whether it be in collaboration technologies, IT infrastructure, data management, or other specialized areas. By understanding their unique value proposition, partners can better position themselves to resonate with Microsoft and its field teams. This alignment is key to establishing a strong partnership with Microsoft and capitalizing on the opportunities within the ecosystem. Moreover, Fegan highlights Microsoft's strong reliance on partners, particularly in serving the SMB and SMC markets. Microsoft depends on partners to scale and reach a diverse customer base efficiently. Therefore, partners who align their strengths with Microsoft's focus areas, such as cloud deployment, Microsoft 365, or Azure services, are more likely to thrive in their partnership with the tech giant. The main takeaway from the episode is that understanding your superpower as a partner and aligning it with Microsoft's goals and customer needs is fundamental for fostering a successful and mutually beneficial relationship with the company. By leveraging their strengths and focusing on areas where they can add the most value, partners can enhance their collaboration with Microsoft and drive business growth within the ecosystem. Supported by: https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

One key takeaway from the podcast episode is the importance of involving law enforcement in cybersecurity incidents. Companies that engage law enforcement in their breaches tend to achieve better results and success in handling cybersecurity incidents. The episode specifically mentions the Kaseya hack on July 4th, which resulted in full convictions due to early law enforcement involvement. This example underscores the significance of collaborating with law enforcement agencies to effectively address cyber threats. By involving law enforcement, companies can benefit from their expertise, resources, and legal authority to investigate and prosecute cybercriminals. Additionally, the episode emphasizes the need to cultivate relationships with agencies like CISA (Cybersecurity and Infrastructure Security Agency) to leverage their resources for incident response and ongoing cybersecurity efforts. Proactively engaging with agencies like CISA can enhance organizations' cybersecurity posture and better defend against cyber threats. The podcast episode also discusses the significance of digital acquisition strategies for MSPs and IT services companies. Dave Sobel emphasizes the importance of building a strong digital acquisition funnel, focusing on digital ads, targeted marketing strategies, and optimizing the company website for acquisition. Sobel suggests creating a digital destination for potential clients, offering resources, webinars, and online engagement opportunities. By providing ways for clients to book appointments, access content, and interact digitally, MSPs can enhance client acquisition and conversion rates. Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

AI applications are revolutionizing various industries. A notable example is the introduction of AlphaFold3 by Google DeepMind and Isomorphic Labs. This AI model accurately predicts the structures and interactions of molecules such as proteins, DNA, RNA, and ligands. The potential applications of AlphaFold3 are vast, spanning sectors like virus treatments, biorenewables, disease-resistant crops, and genomics research. This showcases how AI is transforming scientific research and driving advancements in healthcare, agriculture, and environmental sustainability. The episode also highlights the increasing demand for AI expertise among employers amid a talent shortage. Job postings related to AI have surged by 15.7%, indicating a significant opportunity for individuals to acquire AI skills. Companies like Meta and OpenAI are competing for top AI talent, offering lucrative salaries. This trend emphasizes the importance of acquiring AI skills to remain competitive in the job market and meet evolving employer demands. Business analysts in the age of AI are navigating a rapidly changing workplace landscape where technology optimizes processes and boosts productivity. To thrive in this environment, business analysts should prioritize continuous learning, adaptability, and cultivating human skills like empathy. The episode emphasizes the importance of these skills for business analysts, as they play a crucial role in connecting business strategy with technology. Three things to know today 00:00 Transformative AI Applications: From Saving Sea Turtles to Boosting Local Economies 03:54 AI Skills Become Decisive: Employers Favor Candidates with AI Expertise Amidst Talent Crunch 06:59 Cultivating Empathy and Adaptability: Key Strategies for Business Analysts in the Age of AI Supported by: https://huntress.com/mspradio/ https://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The podcast episode delves into the growing use of AI in the workplace, as highlighted in a Microsoft report. The report underscores the increasing reliance of white-collar workers on AI tools to manage heavy workloads, even in the absence of formal training from their employers. It notes that 75% of desk job workers are currently utilizing AI, a figure that has nearly doubled in the past six months. However, less than 40% of these workers have received any structured training in AI skills. The podcast episode also highlights the emerging trend of "bring your own AI" in the workplace, where employees are leveraging their personal AI tools to boost efficiency and productivity. While this trend demonstrates employees' initiative to enhance work processes, it also poses significant risks, including data security concerns and lack of standardization. Apple's recent launch of new iPads featuring M4 chips and a more powerful neural engine underscores their significant focus on AI capabilities. During their earnings call, Apple's CEO, Tim Cook, shared insights into the company's AI strategy, highlighting a hybrid approach that combines on-device and cloud services. This strategy aims to enhance various aspects of Apple's devices, extending beyond just the iPhone. Three things to know today 00:00 AI in the Workplace: Microsoft Report Underscores Need for Structured Training Programs 03:40 Cross-Platform AI Integration Takes Center Stage in ServiceNow and Microsoft Partnership 06:34 Tim Cook Details Apple's Hybrid AI Strategy: On-device and Cloud Integration Supported by: https://skykick.com/mspradio/ https://www.bitdefender.com/business/products/msp-security-solutions.html All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

a significant security flaw known as Tunnel Vision was discussed, highlighting its potential to compromise the effectiveness of VPNs and pose a serious threat to data security. This exploit allows attackers to render any VPN useless, enabling them to intercept unencrypted data and potentially access valuable information. Identified as CVE-2024-3661, this vulnerability has been exploitable since 2002, although there have been no reported cases of active exploitation. Small businesses are expressing concerns regarding the challenges of implementing and complying with the Cybersecurity Maturity Model Certification (CMMC). While efforts have been made by the Pentagon to alleviate the burden on smaller companies, significant hurdles remain for these businesses in meeting cybersecurity standards. Four things to know today 00:00 Security Flaw 'TunnelVision' Compromises VPN Effectiveness, Researchers Warn 02:05 Small Businesses Voice Concerns Over CMMC Implementation and Compliance Hurdles 06:04 Microsoft Unveils Zero Trust DNS Preview for Enhanced Windows Security 06:43 EVBox Enhances EV Charging Solutions with EVA Global Managed Services Partnership Supported by: https://movebot.io/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

OpenAI is currently facing an investigation in the European Union over alleged privacy breaches related to ChatGPT generating incorrect information about individuals. The privacy rights non-profit group NOYB has filed a complaint against OpenAI for violating the General Data Protection Regulation (GDPR). The complaint accuses OpenAI of failing to correct inaccurate information generated by ChatGPT, not disclosing the source of data or what data ChatGPT stores about individuals, and refusing to rectify or erase data upon request. Consequently, the Austrian Data Protection Authority has been asked to investigate OpenAI's data processing practices and ensure compliance with the complainant's request to access the data. This scrutiny underscores the importance of transparency and accountability in AI systems, particularly in handling personal data and upholding privacy rights. The National Society of IT Service Providers (NSITSP) has recently introduced a new badge system to recognize exceptional contributions within the IT service industry. This program includes various badges such as honors for leadership, client endorsements, individual contributions, continuing education, and professional distinction. The badges aim to acknowledge and celebrate the achievements and expertise of individuals within the IT service industry. Four things to know today 00:00 OpenAI Faces Investigation Request by Austrian Authority Over Alleged Privacy Breaches 04:05 Expanding AI's Reach: OpenAI and Anthropic Enhance Features for Broader Application 07:09 LevelBlue Launches as AT&T's Spinoff, Aiming to Redefine Managed Cybersecurity 08:32 NSITSP's Badge System to Recognize Contributions Across Leadership and Client Endorsements Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The U.S. job market is currently showing a mix of signals, indicating a cooling trend while still maintaining strength post-pandemic. In April, employers added 175,000 jobs, leading to moderate and steady hiring, with the unemployment rate slightly increasing to 3.9%. Despite this uptick, the job market remains stronger than pre-pandemic levels, with the ratio of job openings to unemployed workers still higher than before the pandemic. This suggests that the labor market is tight, with pay gains for job switchers surpassing those who stay in their current roles. Additionally, the tech hiring market displayed signs of recovery in April, with IT unemployment dropping to 2.8% and technology companies adding nearly 4,300 workers. This indicates a positive trend in the tech sector, with strong demand for skilled IT workers and IT spending projected to reach $5.1 trillion this year. Overall, while there are indications of cooling in the job market, the U.S. job market remains robust post-pandemic, offering growth opportunities in various sectors. Microsoft CEO Satya Nadella championed a security-first strategy in an employee memo. The company is overhauling its security processes to prioritize secure design, default security, and secure operations. This initiative aims to enhance security measures after a series of high-profile attacks, emphasizing the importance of technical and operational rigor. Three things to know today 00:00 US Job Market Shows Signs of Cooling Yet Remains Strong Post-Pandemic 06:13 Microsoft's Security Overhaul: CEO Satya Nadella Champions 'Security First' Strategy in Employee Memo 08:32 Canalys Forecasts: 60% of PCs to Be AI-Capable by 2027, Boosting Opportunities Supported by: https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

Evergreen's investment thesis revolves around the concept of long-term ownership and decentralized operating models, which they believe are ideal for the Managed Service Provider (MSP) space. Co-founder Ramsey Sahyoun emphasizes their goal of establishing a lasting home for businesses rather than engaging in quick turnovers. This strategy mirrors the Berkshire Hathaway model of holding businesses indefinitely, albeit on a smaller scale. The decentralized operating model enables Evergreen to run acquired MSP businesses independently while still benefiting from shared best practices and collective scale. This approach ensures that businesses maintain close relationships with customers, a critical factor for customer retention and business growth in the MSP industry. Drawing from their experience with acquiring and managing MSPs like Executech and Wolf Consulting, Evergreen has witnessed the transformation and shift to managed services, making MSPs more recurring, profitable, sticky, and rapidly growing. These characteristics align with Evergreen's investment thesis of long-term ownership and decentralized operations, making the MSP niche an attractive investment opportunity for the company. Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.html http://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

Kaseya recently made headlines with the introduction of a new subscription-based offering called Kaseya 365. This comprehensive package is tailored for managed services providers and comes at a competitive price, starting at $3.99 per endpoint per month. The Kaseya 365 subscription encompasses a variety of essential features such as RMM, antivirus, EDR, MDR, patch management, ransomware rollback, and endpoint backup, all consolidated into a single license. This pricing strategy by Kaseya marks a significant reduction that could potentially create competitive pressure for other vendors in the market. The launch of Kaseya 365 also introduced the Partner First pledge, designed to address partner concerns by offering more flexibility and affordability. This pledge includes initiatives like providing products in one-year and three-year agreements, enabling partners to switch between backup solutions through the FlexSpend program, offering catastrophic client loss protection, and implementing a Price Lock Guarantee to safeguard against price increases. The provision of child care benefits can significantly impact employee retention rates, productivity, and work absences. A study by the non-profit Moms First, mentioned in a podcast episode, revealed that companies offering child care benefits experience higher employee retention rates and increased productivity. Working parents often struggle with child care costs and access, leading to decreased productivity. By providing child care benefits, companies can see a return on investment through higher retention rates, improved employee satisfaction, and reduced work absences. The cost of recruiting and training new employees is typically higher than retaining existing ones. By offering child care benefits, companies can cover the cost of these benefits by retaining just 1% of eligible working parents. Additionally, child care benefits have been shown to enhance recruitment and retention as much as paid time off and health insurance benefits. Employees receiving child care support are more likely to stay with their company, experience increased productivity, and report higher job satisfaction. Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The episode sheds light on the challenges major retailers like Walmart face in the healthcare industry. Despite striving to enhance healthcare accessibility and affordability, Walmart made the tough decision to close all 51 of its health centers and discontinue its virtual care program due to profitability concerns. This move raises doubts about the feasibility of healthcare ventures for retailers such as Walmart, Best Buy, and Amazon. Clear contractual agreements and robust risk management strategies are crucial components in the event of a data breach dispute between a managed services provider and a client. The episode highlights a case where a consulting firm, Barry Dunn, blamed its managed services provider, Reliable Networks, for a data breach compromising identifying data stored by its health analytics practice group. Barry Dunn alleged that the breach occurred due to unauthorized access to Reliable Networks systems, while Reliable Networks denied responsibility, stating that the breach occurred on Barry Dunn's network and systems. Furthermore, the episode mentioned Microsoft's efforts to address concerns about AI technology misuse and impact on privacy and civil liberties. Microsoft released its first AI Transparency Report, highlighting the implementation of responsible AI tools, risk mapping for generative AI applications, and content moderation systems to prevent misuse. This demonstrates the importance of incorporating ethics and compliance considerations into AI strategies to ensure responsible and secure use of AI technologies. Four things to know today 00:00 Challenges in Healthcare Drive Walmart to Close Physical Health Clinics and End Virtual Care 02:41 Managed Services Dispute: BerryDunn and Reliable Networks Clash Over Responsibility in Data Breach 04:22 HPE Report Unveils Major Gaps in Organizational AI Strategies, Impacting Data Security and ROI 06:08 White-Collar Woes: High-Earning Professionals Face Job Market Slowdown Despite Economic Growth Supported by: https://huntress.com/mspradio/ https://timezest.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

Microsoft's April 2024 security updates have caused significant disruptions, including VPN connection failures and NTLM authentication issues, across various Windows versions such as Windows 11, Windows 10, and Windows Server 2008 and later. Users have reported experiencing connectivity issues and potential security vulnerabilities due to these problems. Marriott's admission of using outdated SHA-1 hashing instead of encryption during a 2018 data breach reveals a significant oversight in their forensic investigations. This revelation came to light during a court case where Marriott falsely claimed to have used encryption to secure their data, raising questions about their security measures and forensic processes. Pax8 recently announced a leadership transition with Scott Chazen appointed as the new CEO, taking over from John Street who stepped down. Four things to know today 00:00 Microsoft's April 2024 Security Updates Disrupt VPN Services and NTLM Across Windows Platforms 03:30 Forensic Flaw: Marriott Admits to Using Outdated SHA-1 Hashing Instead of Encryption 05:25 Ukrainian Hacker Ordered to Pay $16 Million After Pleading Guilty in Kaseya Cyberattack 07:20 Pax8 Announces Leadership Transition: Scott Chasin to Take Over as CEO, John Street Steps Down Supported by: https://skykick.com/mspradio/ https://coreview.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The National Institute of Standards and Technology (NIST) has recently launched the GenAI program with the goal of establishing benchmarks for generative AI technologies. This initiative is crucial for enhancing transparency in the AI field and ensuring the safe and reliable use of these technologies. The program will focus on evaluating generative AI technologies, releasing benchmarks, developing deepfake detection systems, and promoting the creation of software to identify the source of AI-generated information. In the podcast episode, it was highlighted that Microsoft, Google, and Amazon all experienced significant revenue growth in the first quarter of the year. Microsoft reported a 17% revenue growth, attributed to the momentum from CoPilot, its AI-powered chatbot. The growth rate remained steady compared to the previous quarter. Additionally, revenue from Activision, which Microsoft acquired in October, contributed to the overall growth. Azure Cloud Computing Service saw a 21% revenue growth, potentially boosted by new AI-powered services. Three things to know today 00:00 NIST Launches GenAI Program to Set Benchmarks for Generative AI and Enhance Transparency 03:50 White House Updates Critical Infrastructure Oversight with National Security Memorandum-22 06:35 Microsoft, Google, and Amazon Leverage AI and Cloud for Substantial Q1 Revenue Growth Supported by: https://coreview.com/msp/ https://skykick.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

AI is expected to significantly disrupt the job market, potentially affecting up to 90% of workers in the next decade, as noted by Professor Eric Posner from the University of Chicago. The increasing prevalence of AI technology raises concerns about the potential displacement of millions of jobs and the necessity for a social safety net to protect workers from long-term unemployment. Posner emphasizes the emotional toll individuals may experience when they are unable to contribute to society due to AI-driven job disruptions. The podcast episode also brings attention to the ethical concerns and security risks associated with the use of AI in voice cloning. An incident is mentioned where an AI-generated voice message deceived a company into using a BBC presenter's likeness in an ad campaign without her consent, illustrating how AI can be exploited for fraudulent purposes. Voice cloning technology has become increasingly sophisticated, capable of replicating various aspects of a person's voice. While this technology has commercial applications, it also poses significant security risks, such as potential misuse by cybercriminals to deceive individuals or bypass security systems. Three things to know today 00:00 AI Set to Disrupt Job Market, Impacting 90% of Workers Within a Decade, Says UChicago Professor 03:17 AI Ethical Dilemmas: Bumble's New Features and the Risks of Voice Cloning in Cybersecurity 06:03 Circular Computing Partners with Total IT Global to Offer Carbon-Neutral Hardware as a Service Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The U.S. experienced a slowdown in Q1 GDP growth, with a rate of 1.6%, signaling a deceleration in the economy at the start of 2024. Despite this, consumer spending displayed resilience, showing solid growth in personal consumption expenditures. In the last quarter, consumer spending increased at an annualized rate of 2.5%, indicating that American consumers are maintaining their spending habits despite high borrowing costs and persistent inflation. The Cybersecurity and Infrastructure Security Agency (CISA) released AI guidelines for critical infrastructure, emphasizing the importance of managing risks and leveraging opportunities associated with artificial intelligence. These guidelines aim to provide operators and owners of critical infrastructure with a framework to effectively govern, measure, and manage the use of AI technology. Three things to know today 00:00 U.S. Q1 GDP Growth Slows to 1.6%, But Consumer Spending Shows Resilience 03:42 CISA’s Latest AI Guidelines: Managing Risks and Harnessing Opportunities in Critical Infrastructure 06:00 Mosyle Launches Fuse MSP for Streamlined Apple Device Management, Offering High Commissions for MSPs Supported by: https://www.atakama.com/mspradio/ https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

In the podcast episode, Joe Vezzani, the CEO and co-founder of Lunar Crush, delves into the evolving role of influencers in the buyer's journey, particularly emphasizing their impact on B2B markets. Vezzani points out how influencers, ranging from subject matter experts to anonymous creators, are now collaborating in teams and engaging with businesses in more informal ways, such as through direct messages on platforms like X. This shift signifies a significant change in the creator economy, where influencers have transitioned from individuals to integral parts of businesses' marketing strategies. Furthermore, Vezzani stresses the importance of incorporating influencers into marketing campaigns in B2B markets. He highlights the necessity for businesses to adapt to the evolving landscape of social media and influencer marketing to effectively reach potential customers. By leveraging influencers, businesses can access their existing audiences, boost brand awareness, and establish credibility within their target market. Supported by: https://movebot.io/ All Sponosrs: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

Organizations like Scale Computing are taking advantage of market disruptions caused by changes in VMware's subscription pricing model. In this episode, we discuss how Broadcom's alterations to VMware's subscription pricing model have prompted many customers to explore alternative platforms. This shift in customer sentiment has opened up an opportunity for companies like Scale Computing to emerge as a viable alternative for VMware customers. Scale Computing's CEO, Jeff Ready, highlighted that Broadcom's price increases and partner issues have contributed to Scale Computing's exceptional growth. With VMware raising prices and focusing on larger customers post Broadcom acquisition, Scale Computing positioned itself as a suitable alternative for customers seeking a different solution. Reddy emphasized the support and value that Scale Computing offers compared to its competitors. Implementing unlimited PTO can have significant benefits for employee satisfaction, productivity, and performance, as demonstrated by the case of OIT VoIP. In the podcast episode, Ray Orsini, the CEO of OIT VoIP, shared data that led to the decision to implement unlimited PTO in their organization. By analyzing time off requests, approval rates, disciplinary issues, and employee burnout, OIT VoIP found that traditional PTO policies were resulting in underutilization of time off and potential burnout among employees. After implementing unlimited PTO, OIT VoIP observed a notable increase in the number of approved time off requests, indicating that employees were taking more time off to recharge and maintain a healthy work-life balance. This rise in time off usage correlated with higher employee satisfaction, as evidenced by positive feedback from employee surveys. Additionally, anecdotal evidence suggested that employees were more willing to go above and beyond in their roles, contributing to better performance and overall company success. Supported by: https://salesbuildr.com/ All our Sponsors: https://businessof.tech/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The FCC's decision to restore net neutrality by reclassifying broadband as an essential service marks a significant development in the regulation of the broadband sector. By treating broadband as an essential service and prohibiting Internet service providers from blocking, throttling, or engaging in aid prioritization of lawful content, the FCC aims to ensure a fast, open, and fair internet for all users. This move is crucial for maintaining an equitable digital landscape where all content providers, regardless of their size and financial capabilities, have equal access to consumers. Microsoft is facing challenges in rebuilding trust due to security breaches and criticism surrounding its security practices. The company has been targeted by Russian state-sponsored hackers, leading to concerns about the security of email accounts and stolen source code. Additionally, Chinese government hackers have breached U.S. government emails through Microsoft cloud exploits. In response to these incidents, Microsoft has launched the Secure Future initiative to enhance its security efforts, prioritizing security over new features and focusing on AI and security. Three things to know today 00:00 FCC Votes to Restore Net Neutrality, Reclassifying Broadband as Essential Service 03:13 AI’s Role in the Workplace: Enhancing Productivity Without Displacing Jobs, According to New Study 06:10 Microsoft Urged to Rebuild Trust Amid Security Breaches and Rising Criticism Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.html https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The Federal Trade Commission (FTC) has taken a significant step by voting to ban nearly all non-compete agreements, a move expected to have a substantial impact on the workforce and the economy. These agreements typically restrict workers from joining competing businesses or starting their own, with the aim of preventing workers from being trapped in abusive workplaces. Apple's Vision Pro mixed reality headset, which initially generated hype and sold out quickly, is now facing a significant decline in interest and sales. Customer complaints include issues such as impracticality in everyday use, discomfort, difficulty finding apps, and a sense of isolation. As a result, Apple is reportedly cutting its shipment forecast for the Vision Pro headset for the rest of the year due to cooling demand. The company now expects to sell only around 400,000 to 450,000 units in 2024, compared to the previous market consensus of 700,000 to 800,000 units. Three things to know today 00:00 FTC Votes to Ban Noncompete Agreements, Predicting $300 Billion Wage Increase Annually 05:23 Apple Cuts Vision Pro Headset Forecast Amid Cooling Demand, Delays Cheaper Model 07:45 Veeam Enhances Cybersecurity Posture with Acquisition of Incident Response Firm Coveware Supported by: https://skykick.com/mspradio/ https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

The cybersecurity landscape is witnessing a significant shift, with a record low of 28% of companies paying ransomware demands in the first quarter of 2024. This decline in payment rates reflects a positive trend, signaling a growing reluctance among organizations to yield to ransomware demands. However, the data also reveals a troubling development in the ransomware arena. Over half of IT decision-makers encounter challenges in implementing email authentication tools like SPF, DKIM, and DMARC. This struggle stems from the complexity and technical expertise required to set up and maintain these authentication protocols effectively. The impending changes to email services by major providers such as Google and Yahoo further underscore the importance of deploying robust email authentication measures. As these changes take effect, IT decision-makers must ensure their organizations comply with the new requirements to avert email delivery issues and potential security vulnerabilities. Four things to know today 00:00 Record Low in Ransomware Payment Rates, with $1.1 Billion Paid in Q1 2024, Reports Coveware 05:03 Over Half of IT Decision-Makers Struggle with Email Authentication Tools, Reveals EasyDMARC Study 06:55 New Scam Alert: Cybercriminals Using Fake Podcast Invitations to Harvest Credentials 08:02 ConnectWise and Microsoft Enhance SMB Cybersecurity with New Defender for Business Integrations Supported by: https://skykick.com/mspradio/ https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social

Organizations are currently facing a critical challenge in preparing for AI integration, as discussed in the podcast episode. A study has revealed that a staggering 92% of Windows machines in large organizations lack the necessary capabilities to effectively handle modern AI applications. This deficiency in AI readiness presents a significant obstacle for organizations seeking to leverage AI technologies to enhance their operations and maintain competitiveness in the digital landscape. There is a significant push for increased funding for the National Institute of Standards and Technology (NIST) to enhance AI safety oversight. Over 80 organizations, including leading AI companies, universities, and civil society groups such as Amazon, OpenAI, the ACLU, and MIT, are urging Congress to prioritize NIST's funding request of $47.7 million. This call for additional funding comes in response to years of funding challenges that have left NIST with limited resources and facilities, potentially jeopardizing its ability to oversee advanced AI systems effectively. Four things to know today 00:00 As New Models Emerge, New Study Reveals 92% of Windows Machines in Large Organizations Are Not AI-Ready 04:51 AI Leaders and Academics Push for Increased NIST Funding to Enhance AI Safety Oversight 07:10 Produce8 Introduces Advanced Work Analytics to Boost Efficiency in MSP Operations 08:31 Google Partners with National Guard to Enhance Disaster Response with AI Technology Supported by: https://atakama.com/mspradio/ https://coreview.com/msp/ All our Sponsors: https://businessof.tech/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on: LinkedIn: https://www.linkedin.com/company/28908079/ YouTube: https://youtube.com/mspradio/ Facebook: https://www.facebook.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ TikTok: https://www.tiktok.com/@businessoftech Bluesky: https://bsky.app/profile/businessoftech.bsky.social