PM Collective - The ART of property management

Send a text We unpack why self-accountability is the engine for confidence, consistency, and growth in a noisy, fast-paced property management world. We share simple tools to build self-trust, reset quickly, and lead yourself, even without a formal roadmap. • treating accountability as ownership not guilt • building confidence by keeping promises to yourself • taking charge of growth when structures are missing • attitude, presentation, and energy as professional signals • practical tools: weekly goals, Friday reflections, visibility • flipping excuses into priorities and rewarding consistency • resetting fast with honesty and compassion • choosing one small action to build momentum PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show

Send us a text We share how remote BDMs now run full pipelines without an office, from cold calling to Zoom appraisals, and why a team approach with local PMs builds trust and speed. We map when to add flexible BDM support, how to protect databases and territories, and what the future of BDM teams looks like. • shifting from office-only to remote BDMs and borderless investors • proving full-cycle onboarding via phone and Zoom • launching a flexible, no-minimum BDM service model • tasks to outsource across CRM, nurture and email marketing • handling in-person requests through PM–BDM teaming • partnering with in-house BDMs as a back-end engine • reviving large, neglected databases with cadence • managing multiple clients, voice and data privacy • the future: remote BDM teams, appointment setting and video appraisals • tiered use cases for small, mid and large agencies • ROI from scaling lead generation across services Natasha at mybdm.com.au www.mybdm.com.au We have Facebook and Instagram. Feel free to reach out PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by Plumbing Bros This podcast is kindly sponsored by The Associates Co. The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Support the show

Send us a text We sit down with Kallista Tzirvelakis of KPM Resolve to unpack the real work of temping in property management, from month-long assignments to inbox triage and after-hours coverage. We share practical rules for Christmas shutdowns, boundary setting, and how to keep trust anchored to the agency, not one person. • why temps protect portfolios and team wellbeing • when to use temps for leave, recruitment and training • realistic durations and expectations for temp assignments • Christmas shutdown coverage that respects real leave • after-hours options that reduce burnout and risk • triaging a new portfolio starting with arrears • inbox management from oldest-first with urgent scans • phone-first communication followed by email records • shifting client trust from PM to agency continuity • how to announce staff changes without drama • growth plans for regional temp coverage and capacity Connect with Kallista Tzirvelakis at kallista@kpmresolve.com.au PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by Plumbing Bros This podcast is kindly sponsored by The Associates Co. The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Support the show

Send us a text We explore how Human Design can improve hiring, workflow, and wellbeing in property management by aligning roles with natural energy and decision styles. Tania Tebbit shares practical ways to spot misalignment, avoid burnout, and change team culture through simple scripts and clearer choices. • five Human Design types and what they do best • strategy vs authority and why decisions stall • emotional waves vs sacral gut responses • practical scripts for client options and faster approvals • spotting signature emotions as misalignment signals • role design for variety, depth, and focused bursts • building trust so people share what lights them up • simple team rituals that reduce friction and burnout • how ancient models map to modern teams Please reach out to Tania, go to a website and take a look at this the human design for yourself personally. But equally if you're looking for a workshop in your office, this would be a fantastic idea to do with your team as well. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by PropertyMe. Australia's #1 Property Management Software. www.propertyme.com.au This podcast is sponsored by MyConnect. Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au Support the show

Send us a text We explore how a seasoned property manager rebuilt confidence through personal branding, peer learning, and smart tech choices. Jenny Lock shares candid lessons on legislation gaps, career resilience, and posting with purpose to become an attraction PM. • moving from Queensland to Victoria and learning new laws • managing cancer, career pivots, and returning with purpose • lifestyle branding photos that boost trust and reach • sharing wins and case studies without oversharing • content ideas for PMs that educate and convert • collaboration over competition and peer-led learning • tech stacks, demos as training, and refresh cycles • BDM to PM handovers that match agency models • burnout warning signs and sustainable boundaries • building an attraction PM profile with consistent posts PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by West Oz Trades. West Oz Trades are the team to service and install your air conditioning systems in Perth Western Australia. WestOz Trades Air Conditioning Services | Perth, Western Australia This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Support the show

Send us a text We trade loud goals for quiet systems and show how daily micro choices make growth inevitable. Simple checklists, energy buffers, and honest reviews help property managers and founders move from motivation to repeatable results. • shifting from outcome targets to input habits • choosing daily vs weekly cadence to fit personality • breaking growth goals into calls, appraisals, letters • protecting energy with buffers and white space • using five-item task checkers to reduce friction • running weekly and monthly reviews to iterate • setting quarterly checks instead of constant outcomes • starting any day and avoiding New Year clichés If you are interested in becoming a PMC Learning Lab member, just send me a DM or reach out so I can send you through the info PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. Detector Inspector | Safer Homes Support the show

Send us a text We share how a polished onboarding system turns growth pains into smooth operations. Monique Malarowski walks through the exact steps, tools, and timing that cut disputes, protect PM bandwidth, and keep owner and tenant expectations aligned. • building from reception to head of department and 300 organic managements • why onboarding broke at scale and how Typeform fixed it • owner preferences on payments, inclusions, strata and utilities • using PME documents and alerts as a single source of truth • timing education to reduce “I wasn’t told” issues • introducing the PM early to build trust and reduce misdirected calls • balancing premium communication with sustainable workloads • plans for tenant onboarding and vacate offboarding Typeform is the one that they use. If you don’t have an onboarding or an offboarding experience for your clients, highly recommend you get it on your list for 2026. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by The Grout Guy. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now! Detector Inspector | Safer Homes Support the show

Send us a text We explore Jody's 21-year path from reception to founder, why she stepped away to reset, and how she returned to support a modern, low-overhead property management business with real support and smarter systems. The conversation challenges sales-first thinking and shows practical ways to protect mental health, retain talent, and grow through partnerships. • early career moves across reception, trust accounting, assistant PM and head of department • stepping out for personal reasons and returning with renewed purpose • mental health, flexible time off and genuine cover for phones and emails • why strong heads of department change culture and retention • sales principals trusting PM experts and setting sustainable workloads • PM as a core business asset requiring reinvestment • Zebra PM membership model, costs, tech stack and freedom of tools • boutique growth via sales-only partnerships and warm referrals • Coffee Convos community and Speakeasy Saturdays for safe networking • practical steps for PMs considering business ownership Please reach out to Jodie on Instagram at The Zealous PM or on Facebook at Jodie Hingst to connect, ask questions, or join a Coffee Convos near you PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by The Efficiency Co. We are a dedicated consultancy, training, and support partner for innovative real estate organisations. Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance. Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency Consultation This podcast is sponsored by PropertyMe. Australia's #1 Property Management Software. www.propertyme.com.au Support the show

Send us a text We explore how Elise Thomas blends VIP portfolio management with structured leadership, turning training into a measurable, six-month plan that lifts performance. We balance tech with human touch and share low-cost learning paths that keep teams sharp and clients loyal. • role of a senior PM managing luxe clients and why it matters • time triage and keeping a hand in the portfolio to stay sharp • leadership study that changed coaching and feedback • six-month individualized training plans with sign-offs • motivation, self-education, and avoiding skill stagnation • why owners must invest in training and product updates • free learning channels for PMs without budgets • designing client experience to reduce friction and complaints • when human calls beat automation for trust and speed • premium tenant onboarding at property with manuals and kits If anyone wants to reach out to Elise or myself, you are welcome to. If you’re not working in a business where there is active training, please don’t victimize yourself over that. There are so many free options as well that you can access. Just reach out to one of us who can share them with you. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Insurance Plus. The PIP Advantage for Landlord Insurance Up to $70,000 contents cover included in our landlords policies 14 months cover for just 12 months premium in your first year Further discounts when you have three or more properties insured through PIP 24/7 Australia-wide claims service Online Real Estate Agent Portal for easy access and management This podcast is sponsored by West Oz Trades. West Oz Trades are the team to service and install your air conditioning systems in Perth Western Australia. WestOz Trades Air Conditioning Services | Perth, Western Australia Support the show

Send us a text We trace Natalee’s move from New Zealand to Perth and the hard restart that forced her to re-learn laws, rebuild confidence, and reclaim her BDM voice. Practical tactics, honest mindset shifts, and a simple system for turning fee-driven inquiries into long-term relationships. • learning the differences between NZ and Australian legislation • rebuilding confidence with warm calls and proactive education • earning certification fast while moving a family • a BDM day structure anchored in fieldwork and readiness • running an office on wheels with proposals and stats • simple video strategy: record, post, don’t rewatch • handling fee-only calls with clear comparisons and follow-up • using flat days for research, training, and mindset resets • community over competition and the power of showing up If anyone wants to reach out and ask any questions, I mean, you can see how open Natalee is. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au This podcast is kindly sponsored by The Grout Guy. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now! Support the show

Send us a text We sit down with Ellen Bathgate of Content Collab to unpack a practical framework for property management marketing: five content categories, 90-day planning, and choosing a primary platform. We dig into authenticity, AI transparency, batching evergreen posts, and how consistency beats volume across Instagram, LinkedIn, and Facebook. • who Content Collab helps and how the services work • how to outsource content yet keep your own voice • why being social matters more than perfect scheduling • four common content roadblocks and simple fixes • five categories for easier ideation and planning • batching evergreen reviews and newsletters • carousels versus video performance by platform • the pratfall effect and building trust with raw video • AI avatars, disclosure, and the trust recession • choosing a primary platform and repurposing • moving audiences to owned assets like email and apps • practical weekly cadence and testing frameworks Follow Ellen on Instagram to catch upcoming webinars and templates for property managers PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by The Associates Co. The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com This podcast is kindly sponsored by Longreach Support the show

Send us a text We explore how breathwork and NLP help property managers and business owners regulate stress, reframe triggers, and build real confidence that shows up in client service and team culture. Practical steps, honest talk on accountability, and simple ways to reset your system during a chaotic day. • what NLP is and how it rewires unhelpful patterns • breathwork as a science-based tool for nervous system regulation • why stress hits property managers harder and how to respond • the difference between reaction and release in sessions • confidence as a byproduct of a calm nervous system • the wheel of life to spot hidden stressors at home and work • the role of fun, hobbies, and changing routines for resilience • movement, music, and micro-resets to shift state fast • seeking honest mentors over comfort and coddling • leadership behaviors that shape team wellbeing and performance • how to try breathwork privately or in groups without oversharing Go reach out and give them a follow and see what it’s all about. Any questions, reach out to her or me and keep an eye out for any retreats that we’ve got because they will be a great experience for you to come along and do that in a beautiful setting with other property managers PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by MyConnect. Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au This podcast is kindly sponsored by The Efficiency Co. We are a dedicated consultancy, training, and support partner for innovative real estate organisations. Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance. Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency Consultation Support the show

Send us a text We talk with Daria about leaving a stable job to launch Local Property Partners, the real emotions behind that leap, and how she’s building leads through relationships and raw video. We share the tools, targets, and mindset that keep a young business moving. • quitting a job to choose ownership and control • confidence and cash buffers as early fuel • honest highs and lows in the first six weeks • defining productive days and tracking momentum • setup realities for licenses, trust accounts, memberships • vision for a nontraditional, partner-style team • networking and BNI over cold calls and drops • short, raw video as the marketing engine • simple stack with Property Tree, ClickUp, Inspection Manager • realistic targets: four new doors per month and break-even math • integration trade-offs, CRMs, and keeping systems simple • brand naming that matches future growth Follow Daria at Local Property Partners and reach out if you need a push to start. “If you’re thinking about setting up on your own or making that leap, you will enjoy this listen" PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist. Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all! Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service www.propertyassistwa.com.au Support the show

Send us a text We share a simple way to turn award season from a scramble into a calm, year‑round practice. The focus is on documenting wins, making impact visible, and learning from finalists so submissions become a by‑product of good habits. • why awards feel grueling and how reflection helps • a shared brag file to capture proof as it happens • what evidence to save: testimonials, screenshots, videos, KPIs • making impact public across social, email signatures and signage • using social as a memory bank for submissions • studying finalists for patterns and standards • building weekly and monthly habits to maintain momentum PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by The Associates Co. The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Support the show

Send us a text In this episode, leadership expert Dr. Nancy Pacivich joins the host to discuss how property managers can become more effective leaders. They explore the importance of self-awareness, psychological safety, and delegation in building high-performing teams. Nancy shares practical strategies for fostering trust, supporting neurodiverse staff, and encouraging accountability. The conversation highlights the value of curiosity, empathy, and open communication in overcoming workplace challenges and preventing burnout. Listeners gain actionable insights on creating supportive environments where both employees and businesses thrive, making this episode essential for new property managers seeking to upskill their leadership abilities. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by Plumbing Bros This podcast is kindly sponsored by The Associates Co. The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Support the show

Send us a text We explore how to turn free education into a growth engine. Lauren Thumwood shares a practical blueprint for investor nights, why granny flats matter now, and how livestreaming multiplies reach while fueling months of content and stronger client ties. • roots in a family real estate business and service mindset • creative content workflow using Canva and simple tools • why granny flats unlock second income on non-subdivisible blocks • in-person plus livestream to balance connection and scale • recording and clipping for evergreen social and email funnels • overcoming event fears on turnout, cost, and logistics • targeted database calls to match topics to owners’ needs • team roles across PM, sales, and marketing for quality delivery • future topics including sustainability, health checks, SMSFs • free education as a core value and brand promise PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by PropertyMe. Australia's #1 Property Management Software. www.propertyme.com.au This podcast is sponsored by MyConnect. Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au Support the show

Send us a text We sit down with Karlie from Boutique Realty in Perth to unpack how a modern BDM drives growth across sales, onboarding, and property management. We map the tools, scripts, and handover routines that keep owners confident, PMs informed, and marketing consistent. • BDM background vs property management experience • In‑person appointments vs online meetings • High volume vs high value market dynamics • Social, website, and sales database lead sources • CRM choices: IRE/BDM (Reapit) vs Phoenix • Light automation plus phone-first follow-up • Onboarding flow from appraisal to lease • Capacity triggers and task splitting • PM trust via weekly huddles and visibility • Post‑handover boundaries and owner support • 12‑month touchpoints and investor audits as strategy If anyone needs to reach out to myself or Karlie, just send through a message. We’re always very happy to help. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by West Oz Trades. West Oz Trades are the team to service and install your air conditioning systems in Perth Western Australia. WestOz Trades Air Conditioning Services | Perth, Western Australia This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software. Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Support the show

Send us a text We explore why “figure it out” onboarding fails and how a six‑module, AI‑supported framework helps new and experienced PMs close skills gaps, stay compliant, and work with clarity. Beau Miller shares the Laire program, the Legislation Guru, and practical ways to turn AI into targeted training and better client outcomes. • recurring onboarding gaps that stall growth • six-module structure and staged skill-building • AI skills analysis to reveal unknown unknowns • weekly webinars and light, practical homework • legislation updates via the “Legislation Guru” • differentiating proposals and CMAs with AI research • focusing AI on defined problems and workflows • results from the first five months of Lair • who should enroll and how leaders get visibility • coaching that builds confidence and healthy team culture Reach out to Beau for a demo: “Can people reach out to you and say, actually, Beau, can you, you know, do a demo for us in our office?” “Yeah… we are launched.” PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by The Grout Guy. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now! This podcast is kindly sponsored by Plumbing Bros Support the show

Send us a text I reflect on my guilt-free 20-year business journey that's been surprisingly drama-free compared to the roller coaster experience many entrepreneurs describe. • Don't sweat the small stuff - budget for issues and solve problems quickly to avoid stress • Make quick decisions rather than overthinking - "don't worry about making the right decision, just make the decision right" • Stay curious by attending demos and networking events even when not planning immediate changes • Learn from peer-led mentoring, not just from trainers who haven't recently been in your position • Implement weekly "one percenters" - small consistent improvements that compound over time • Create a supportive culture where team members aren't penalized for honest mistakes • Avoid stubborn thinking that prevents you from learning new approaches • Balance expert training with practical knowledge from peers facing the same challenges If you're struggling with your business or feeling stuck, reach out to me. I'm always happy to chat with no agenda, or you can explore more structured support through PM Collective with our weekly one-percenters, fortnightly check-ins, and direct access to personalized guidance. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by Plumbing Bros Support the show

Send us a text Marisa Reeves from SOCO Realty shares expert insights on managing real estate tech stacks effectively to streamline operations and increase efficiency. We explore how to evaluate current systems, when to make changes, and strategies for implementing new technology successfully. • The average real estate agent uses 15 apps, but most only utilize them to 40% capacity • Evaluating tech effectiveness by examining system metrics and observing staff workflows • Identifying double-handling and inefficient processes as indicators of problems • Staff complaints as early warning signs that systems aren't working properly • The importance of reviewing current system updates before switching to new platforms • Financial considerations – keeping tech expenses under 30% of business revenue • Strategies for convincing leadership to invest in necessary technology • Change management approaches that focus on the "why" behind new implementations • Free tools like Calendly, Zapier, and video platforms that can improve efficiency • Industry benchmarks – 100 properties per head with potential to reach 150+ with proper tech utilization If you have questions about optimizing your real estate tech stack, reach out to us for more detailed guidance and support. PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by Longreach This podcast is sponsored by PropertyMe. Australia's #1 Property Management Software. www.propertyme.com.au Support the show