Clinic Gym Radio

In this episode we’re welcoming Dr. Julie Durnan, CEO and Founder of Ginger Desk, to explain the transformative impact of virtual assistants in healthcare. We’ll hear about how Ginger Desk is streamlining clinic operations and enhancing patient care by training virtual assistants to handle administrative burdens, allowing clinicians to focus on delivering personalized patient experiences. “If you don't have an assistant, then you are the assistant.” – Dr. Julie Durnan Topics Covered Include Ginger Desk: https://gingerdesk.com/ Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/ Grow your clinic with our software platform: https://trustdrivencare.com/ Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

Today Josh is alongside Lee Kara Friedlander to examine the realm of online courses and communities within the healthcare and fitness industries. They share strategies for creating engaging content, building profitable online programs, and fostering a sense of belonging in digital spaces. The success stories of Amy Porterfield and Adriene Mishler are used as benchmarks for sustainable business growth through community interaction and education. “The beauty of the community design is that once it's up and running, you've got people engaging, you've got people commenting… You have less you have to do all the time.” – Lee Kara Friedlander Topics Covered Include Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/ Grow your clinic with our software platform: https://trustdrivencare.com/ Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

Dr. Allen Miner, the CEO of Chiro Match Makers, joins us in this episode. We’ll hear about strategic team building with Chiro Match Makers, the growing popularity of virtual chiropractic assistants, and how assessing different behavioral profiles can help you make staffing decisions in your practice. “The more you can specialize in what you like, the more you can keep your team specializing in what they like.” – Dr. Allen Miner Topics Covered Include Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/ Grow your clinic with our software platform: https://trustdrivencare.com/ Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

Today we’re welcoming Jenn Collins to discuss the integration of trust and technology in healthcare. We’ll talk about how remote reception services can enhance patient care by facilitating responsive communication and streamlining clinic management, along with the benefits and challenges of virtual receptionists and their impact on patient trust. “You might need a receptionist to be on the line to give them the door code to get in, but that can happen from anywhere. They don't need to be sitting at the front desk.” – Jenn Collins Topics Covered Include Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/ Grow your clinic with our software platform: https://trustdrivencare.com/ Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

In this episode, marketing expert Jon Morrison joins us to discuss enhancing chiropractic practices with trust-building strategies and advanced technology. Jon is a Certified StoryBrand Guide at Get Clear Consulting, allowing him to give valuable insights on the integration of AI in website creation, the importance of clear online communication, and digital marketing tools that can revolutionize patient engagement and practice management. “The human element remains irreplaceable in others, such as hands-on healthcare services.” – Jon Morrison Topics Covered Include Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/ Grow your clinic with our software platform: https://trustdrivencare.com/ Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

Rick Anderson, an expert in automation, joins us today to delve into the transformative impact of automation and CRM systems on clinic gym hybrids. We’ll explore strategies for enhancing client experiences, streamlining operations, and boosting profit margins. The conversation also covers the critical role of structured scripts and frameworks in maintaining consistent, personalized client interactions. “We had a philosophy that kind of guided everything in the way that we built things: we're going to automate everything that could possibly be automated.” – Rick Anderson Topics Covered Include Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/ Grow your clinic with our software platform: https://trustdrivencare.com/ Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

Today we’ll be exploring some under-utilized tools that can help you in operating a successful clinic gym hybrid. Josh offers insider tips on equipment choices, such as the strategic use of flat screens and projectors for education and client engagement. He also emphasizes the importance of storage solutions and the convenience of wheeled storage racks for maintaining an organized and efficient gym space. “Sometimes, it's the small investments that make the biggest difference.” – Josh Satterlee Topics Covered Include Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/ Grow your clinic with our software platform: https://trustdrivencare.com/ Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

In this episode, Brett Jones, Director of Education at StrongFirst, is back with us once again. He discusses the symbiotic relationship between trust, simplicity, and kettlebell mastery. He shares further insights on how kettlebell training mirrors life's challenges, emphasizing the significance of discipline and resilience. Our chat ranges from the technical aspects of kettlebell workouts to the broader implications for mental and physical health. “By embracing simplicity, whether in technology or training, we find clarity and focus.” – Brett Jones Topics Covered Include Trust Driven Care: https://trustdrivencare.com/

Today we’re welcoming Dr. Frank Benedetto, co-founder of the Honey Badger Project. He discusses his transition from a traditional physical therapist to a trailblazer in tech-driven hybrid and remote clinics. We learn about his personal journey, the evolution of patient care in the digital age, and his vision for revolutionizing healthcare through innovative models and smart health devices. “There is a significant advantage for clinicians who incorporate technology, even at the bare minimum, right now.” – Frank Benedetto Topics Covered Include Clinic Gym Hybrid Discussion Group: https://www.facebook.com/groups/1089660424448127/ Frank on Instagram: https://www.instagram.com/frank_benedetto/

In this episode, kettlebell expert Brett Jones shares his insights on minimalist strength training and the impact of kettlebells on fitness. He explores the historical evolution of kettlebell training, its role in building resilience and rehabilitating injuries, particularly the lower back, and the significance of the kettlebell snatch test. Brett also reflects on his personal journey, including battling cancer and its influence on his approach to fitness. “The kettlebell is simply an effective tool...It becomes alive in your hands.’” – Brett Jones Topics Covered Include Online Courses: https://clinicgymhybrid.com/online-courses

In this episode, physiotherapist Emma Jack discusses her personal journey with professional burnout and how it ignited her passion for coaching other clinicians. She highlights the power of joy, adventure, and dance as stress relievers, and shares her experiences with panic attacks and the comfort solo travel brought her. Emma also addresses the potential harm of social media on mental health and the importance of authenticity. “I really approached the design of my own clinical practice from the lens of ‘what will make this fun for me?’” – Emma Jack Topics Covered Include Trust Driven Care: https://trustdrivencare.com/ Emma on Instagram: https://www.instagram.com/pressplayphysio

Does the thought of creating superb client experiences with minimal resources get you excited? This episode hammers home the significance of expertise in the clinic gym hybrid model. It's not about the fancy equipment or high-tech facilities, but rather your knowledge and ability to prescribe specific exercises based on clinical findings. Josh will go through some ideas that may seem small, but can make a world of difference to your overall client experience. “People want to be part of your movement, they want to be part of your business, they want to be part of the thing you're building.”– Dr. Josh Satterlee Topics Covered Include Online Courses: https://clinicgymhybrid.com/online-courses

Dr. Karlo Arciaga, a seasoned physical therapist specializing in orthopedics, joins us this week. We’ll be covering things like the role of manual therapy and the influence of social media on patient expectations. Karlo also touches on the lack of standardized approaches in physical therapy and explores the challenges faced by chiropractic graduates. We also hear about the differences between physical therapists and chiropractors. “I try to let people know, especially young clinicians, that your book knowledge is worth nothing if you simply can't get along with your patients.”– Dr. Karlo Arciaga Topics Covered Include IG @kararciaga Let's Talk Rehab Podcast: https://podcasts.apple.com/ie/podcast/lets-talk-rehab/id1523061762 Trust Driven Care: https://trustdrivencare.com/

In this episode, Jamey Schrier, a former physical therapy practitioner and current business owner, discusses his transformational journey to achieving business freedom. He shares his thoughts on avoiding common business pitfalls, understanding patient needs, and effective time management strategies. The conversation provides great tips for those looking to break free from business constraints and move towards a sustainable and successful venture. “We all have the most important non-renewable resource, and that's time. So, what are you doing right now that is sucking the energy out of you?”– Jamey Schrier Topics Covered Include Practice Freedom U: https://practicefreedomu.com/ Trust Driven Care: https://trustdrivencare.com/

This week, Josh talks about various strategies to enhance the experience in your chiropractic office. He highlights the significance of customer service, appointment accessibility, efficient communication, and a patient-centric approach. We’ll also explore the potential of AI and technology in revolutionizing the process. Josh discusses the importance of a smooth patient journey within the clinic, from easy location and friendly staff, to streamlined paperwork and post-visit communication. “If you treat them like trash, they're unlikely to refer because they don't want their friend or family to be treated like trash.”– Dr. Josh Satterlee Topics Covered Include Clinic/Gym Hybrid Discussion Group: https://www.facebook.com/groups/1089660424448127/

Fresh back from the Parker Seminar in Dallas, Texas, Josh takes us through what he observed at the event, such as how the clinic gym hybrid model is being increasingly adopted by health professionals. We’ll also debunk some myths around national certifications in the hiring process, and explore how on-the-job experience often holds more value. Later, we’ll learn some strategies for how to discover the right candidate and communicate effectively with potential hires. “Start with somebody who has no certification but is just an engaging, empathetic person; somebody that just captures everybody's attention when they're in the room.”– Dr. Josh Satterlee Topics Covered Include Visit out website: www.clinicgymhybrid.com

We are alongside Robin Valadares in today’s episode. Robin is a physiotherapist, financial literacy educator, and creator of The Financially Fulfilled Physio. It is his goal to help physiotherapists and chiropractors alike learn about personal finance to make a gratifying, profitable practice. “We all hope it’s going to work out in the end, and we let ample time slide by to no benefit of our own.”– Robin Valadares Topics Covered Include www.clinicgymhybrid.com Contact Robin: Instagram: @financiallyfulfilledphysio

Kevin DeGroot is a full-time clinic owner and physical therapist working in the Denver area, and also runs a group for other physical therapists called The Uncaged Clinician. That’s where he offers business coaching and personal development to his colleagues to support them in growing their own businesses. This gives Kevin a significant degree of insight into what the trends are, where the market is going, and what’s going on in the physical therapy industry in general, which we’ll hear in this episode. “If you want to be a business owner and you want to make money doing business, you should probably go outside of healthcare.”– Kevin DeGroot Topics Covered Include Clinic Gym Hybrid Discussion Group: https://www.facebook.com/groups/1089660424448127 Contact Kevin/Uncaged Clinician: Facebook Group: https://www.facebook.com/groups/uncagedcliniciangroup/ Email: kevin@uncagedclinician.com

This week we are joined by guests Meg and Nina of Articulate Design and Consulting. They are both physical therapists, and Meg currently owns her own space while Nina works at a prestigious clinic at the University of Toronto. Their careers have given them a deeper understanding of how design and functionality play into a clinic gym setting, giving them an edge when it comes to knowing what their clinic owner clients need to create an ideal space. “If you walk into your favorite restaurant, or a spa…the environment’s already providing a service without you having to do a thing.”– Nina Folliott Topics Covered Include Clinic Gym Hybrid Discussion Group Contact Articulate Design: Instagram: @articulatedesignco Website: articulatedesignco.com Email: hello@articulatedesignco.com

Michelle Wendling joins the podcast today for a discussion on how you can improve your business skills. Michelle sold her long-time, successful chiropractic practice back in 2001, and became president of Women Chiropractors, a non-profit organization. She started remote coaching in 2008 when she realized she could help clinicians hone their business skills to have more professional success. “You can keep your overhead ridiculously low and still be an absolutely phenomenal practitioner.”– Michelle Wendling Topics Covered Include Trust Driven Care: www.trustdrivencare.com Contact Michelle Website: www.bethebestchiropractor.com