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Remarkable Results Radio Podcast

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Location:

United States

Twitter:

@RResultsBiz

Language:

English

Contact:

7165234915


Episodes

RR 260: Vic Tarasik – Part 2 – Life’s Lessons

9/22/2017
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Life’s Lessons that Establish Your Strengths as a Leader. After nearly 30 years of successfully operating Vic’s Precision Automotive, a fourteen-bay automotive repair facility located in The Woodlands, TX, Vic Tarasik sold his beloved shop, however, he remains active in the industry he loves. In the episode, Vic’s shares the remaining 5 life’s lessons. He covered the first five in episode 234. He’s very transparent as he speaks to how these lessons changed him as a leader. The post RR...

Duration: 00:37:22


THA 033: The Competition You Don’t See Coming – ASA-CARS @ APPEX 2017

9/20/2017
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Learn about ‘The Competition You Don’t See Coming: What Will It Take To Own Your Own Customers”. There are big changes are afoot … are you prepared? What’s ahead in the ever-changing aftermarket will have a big impact on your business if you are not prepared. If you have a strong network, are well read and keep your finger on the pulse of the industry; you may have an inkling what your business will look like in the next 5 to 10 years. To affirm this or to hear from our industries...

Duration: 00:40:57


RR 259: Clint Dudley from Shade Tree Auto – Update

9/19/2017
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Are you taking care of your customers beyond their expectations? The business culture at Shade Tree Automotive in Grimes, IA is the biggest factor for creating satisfied customers and team members. Owner, Clint Dudley has a brand-new building to service his customers. It was a team effort to design the building for top efficiencies. This AAA Top Shop in Iowa has also been recognized with the 2016 Torch Award for Ethics from the US Chamber of Commerce. Clint is a disciplined goal setter and...

Duration: 00:40:16


RR 258: John Francis from Francis Automotive Services

9/14/2017
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Be Honest, Speak from Your Heart, Always Be Authentic and Have the Highest Ethics. Your Business Wil Boom! John Francis from Francis Automotive in West Chester, PA has given of himself to further the industry. With support to ASE, ASA and AMi among others, John has helped steer the direction of the aftermarket in many volunteer positions. He finds the time to be a part-time business coach is excited about the 3rd generation of Francis’s to join his company, ran in twenty marathons, and...

Duration: 00:44:38


THA 032: Aftermarket Brakes For Breasts Program – Can One Repair Shop Make a Difference in the Fight Against Breast Cancer? You Bet!!

9/12/2017
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Is it time to get involved in an industry wide fundraiser where 100% of the monies raised go to research on a breast cancer vaccine? Yes you have many philanthropic commitments in your community and you are so very proud of your efforts, but consider this is an industry program started as a total grass roots program by aftermarket service professionals and as a total volunteer effort with 100% of funds the raised going to breast cancer vaccine research. The post THA 032: Aftermarket Brakes...

Duration: 00:39:52


RR 257: Tom Marx, MAAP – Marx Group & Hart Marx Advisors

9/12/2017
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Shops That Have Created a Brand Where People Trust You Find Their Business Booming. Tom Marx, MAAP, Chairman and Chief Strategy Officer from The Marx Group, a full-service marketing communications agency, says the service segment of our industry is in the Golden Age. He is also very outspoken on industry consolidation as a partner in Hart Marx Advisors a mergers and acquisition consultancy. Tom knows the aftermarket and the service professional. He’ll be speaking at AAPEX 2017 on...

Duration: 00:36:06


RR 256: Rachel Wacha from City Auto Repair

9/8/2017
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Joined the Family business and doubled sales within a year. Thirty one-year-old Rachel Wacha from City Auto Repair realized she was more like her dad than she thought. She also didn’t realize how important she was to the business. You’ll be moved by her story and very open discussion of her very personal journey as she walked through life’s challenges and overcame them all. She has the tenacity to achieve every goal she sets for herself. Having completed a succession plan to own the...

THA 031: Twelve Tips on Holding GREAT Team Meetings

9/6/2017
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Communications is the driving foundation of what meetings are about. Many superior take-a-ways in this Academy lesson. If you are contemplating holding meetings or are holding them and you want to check in on other strategies, this is the perfect seminar. Your team must know how important their presence is in a meeting. Meetings can help you innovate and stay in touch with the needs of your people and you can share the needs of the company. Also, innovation requires you need to stick...

Duration: 00:49:29


RR 255: David Milne from ATMC and ASE

9/5/2017
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Important Study Shows the Graying of Our Technicians Poses a Big Challenge in the Very Near Future. Dave Milne serves as the President of the Automotive Training Managers Council (ATMC), a division of the ASE Industry Education Alliance. Dave is also the Executive Director of Special Test Programs for ASE. Dave shares the mission and value of ATMC, their most recent survey data that he says will have a big impact on the industry. We talk about education and recruiting our future...

Duration: 00:48:32


RR 254: Rod Stephens from The Stephens Law Firm

9/1/2017
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Employment Law. Keep an HR Advisor or Attorney On Your Team to Prevent You From Becoming a Defendant. Rod Stephens from The Stephens Law Firm has worked with the ASA Northwest group for some time. He knows our aftermarket business. We chat about handbooks, disability, terminations, cell phones, wage and hour, and the depth of legal knowledge you need to know as your obligations are not only federal law but your state and city laws too. The post RR 254: Rod Stephens from The Stephens Law...

Duration: 00:41:14


THA 030: Nine Reasons Why Labor Rates Need To Increase

8/30/2017
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Is Your Labor Rate Keeping Up with Inflation and Your Cost Doing Business? A tough subject to discuss, however many great ideas shared on the mechanics of setting a labor rate, but most importantly being valued and getting paid for all that you know and do for your customer. The correct labor is a big factor in profitability among other critical measures in a service business. Learn from the discussion. The post THA 030: Nine Reasons Why Labor Rates Need To Increase appeared first on...

Duration: 00:50:50


RR 253: Scott Buckley & Steve Bullins

8/29/2017
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The Future of Our Industry Speaks Out on Tech, Technology, Millennials, DVI and Customer Service. Scott Buckley and Steve Bullins from Buckley’s Personalized Driver Care bring a refreshing look at our industry. You’ll be happy to hear this duo speak on so many topics. When you consider these guys are our shop owners of the future and will help guide and steer our industry for many years to come. The post RR 253: Scott Buckley & Steve Bullins appeared first on Remarkable Results.

Duration: 00:46:02


RR 252: Eric Carlson from Ervine’s Auto Repair & Grand Rapids Hybrid

8/24/2017
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Michigan Shop Finds Hybrids as His Specialty Niche Eric Carlson from Ervine’s Auto Repair and Grand Rapids Hybrids has found that his specialty in Hybrids has been a welcome addition to his business and his market is responding. With hybrids as loaners, his hybrid business is growing at an unexpected rate. Eric shares his story that includes the purchase, 24 years ago, of a business that was on its last leg. His supplier gave him a heads up on the opportunity. Eric has been recognized...

Duration: 00:39:34


THA 029: Are We Too Dependent on Being Independent?

8/23/2017
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Individuality and entrepreneurialism is commanding but being inter-dependency can become a powerful positive force. Independence is a strength, however being Interdependent on each other can benefit the entire industry. Being independent seems to breed us not working together to lift our image, improve labor rates, access to information, grow our people, share knowledge, tools and equipment. The post THA 029: Are We Too Dependent on Being Independent? appeared first on Remarkable Results.

Duration: 00:51:48


RR 251: Craig O’Neill form O’Neill’s Transmission Service

8/22/2017
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Renowned Industry Trainer Says Our Technology is The Carrot at The End of The Stick To Entice Recruitment Into the Industry and to Keep Our A Techs. Dave Hobbs, Lead Technical Trainer and Program Developer at Delphi Product & Service Solutions, has been in the aftermarket for over 30 years living his passion teaching technicians about repairing new technology. He is on the cutting edge with ADAS (Advanced Driver Assistance Systems) and discussed the challenges with calibrating repaired...

Duration: 00:45:52


RR 250: Dave Hobbs – Lead Technical Trainer- Delphi

8/17/2017
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Renowned Industry Trainer Says Our Technology is The Carrot at The End of The Stick To Entice Recruitment Into the Industry and to Keep Our A Techs. Dave Hobbs, Lead Technical Trainer and Program Developer at Delphi Product & Service Solutions, has been in the aftermarket for over 30 years living his passion teaching technicians about repairing new technology. He is on the cutting edge with ADAS (Advanced Driver Assistance Systems) and discussed the challenges with calibrating repaired...

Duration: 00:42:58


THA 028: Twenty-One TIPS to Get an Edge on the Competition

8/16/2017
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Do you need a quick new idea that will give you an edge on your competition? In this Academy lesson get 21 TIPS that have been implemented before to help give you an edge over the competition. These are some very simple ideas that have been collected from successful service professionals in the industry. Implementation will be the big payoff. If you listen to learn just one thing and do not implement you will not benefit from this listen. The post THA 028: Twenty-One TIPS to Get an Edge...

Duration: 00:45:53


RR 249: Brenda & Brent O’Neal from Repair One Automotive

8/14/2017
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Is Your Customer Retention All About Your Integrity and Building a Trusting Relationship? Dynamic husband and wife team, Brenda and Brent O’Neal, lead their team to ensure “The customer experience is the best it can be.” All roles must do their job to perfection. The team knows that they are not fixing cars and that their customer is the most important part of the business. They believe that living in the same community as their business brings great value and recognition. Brenda and...

Duration: 00:53:33


RR 248: Tom Lambert from Shadtree Automotive

8/10/2017
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Do You Expect Your Customers to be ‘Customers For Life?’ Tom Lambert from Shadetree Automotive in Layton, UT has a goal to keep customers for life. Everything done in the business and through marketing efforts works toward that goal. Lambert can say this because he has built a company with a strong culture of caring from a highly motivated, yet laid back team that loves to have fun. The key to his success was hiring a business coach to bring the guidance he needed to see things from a...

Duration: 00:44:17


THA 022: Hiring for Team Dynamics

8/10/2017
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What would you do differently if you knew you could never fire anyone? Hiring the right team member continues the culture and team dynamic in your business. Hiring the wrong person can crash your culture and create friction in your team. You need to hire slow and fire fast and hire for attitude, not aptitude; because we usually fire for attitude. This team of aftermarket professionals brings their experience along with great advice on how to hire smart and for the long term. The post THA...

Duration: 00:50:47

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